<title>About Freeside Internet Services, Inc.</title>
{ include('elements/header.html'); }
-<div id="header3"></div>
-<div id="content1">
- <h6>About Freeside Internet Services, Inc. and the Freeside project</h6>
+<div id="content">
+ <center><h6>About Freeside Internet Services, Inc. and the Freeside project</h6></center>
<img src="imgs/freesideworld.gif" width="229" height="256" class="rightFloat">
- <p>Freeside had its start as an internal application for a large regional ISP in 1996 and 1997. In 1998, after obtaining copyright to the code from his former employer, Ivan Kohler releaesd the first open-source verson of the code.
+ <p>Freeside had its start as an internal application for a large regional ISP in 1996. In 1998, after obtaining copyright to the code from his former employer, Ivan Kohler releaesd the first open-source verson of the code.
Growing demand for commercial support and services prompted him to start providing Freeside consulting full-time in 2001.
<p>Freeside Internet Services, Inc. was incorporated in 2005 and now has a full-time staff of several programmers. The company provides consulting services, pre-configured hardware, support, customization and training for the Freeside billing system and other aspects of ISP and network operations. Freeside Internet Services, Inc. is a privately held California corporation.
<p>
<div id="header3"></div>
-<div id="content1">
- <h6>Contact a Freeside Representative.</h6>
- <p><b><img src="imgs/phone.gif" alt="Let us help you with your questions" width="145" height="135" align="left" class="leftFloat">Sales
- Support : Questions about buying a Freeside product? Unsure which system you
- need?<br>
- <br>
- Customer Service : Get help with account maintenance, orders, delivery, and
- rebates.<br>
- <br>
- Technical Support : For Technical Support or for Software & Technical
- questions.<br>
- <br>
- Financing Support: Find answers to financing questions, obtain a statement
- copy and make a payment.</b></p>
- <table width="359" border="0" cellpadding="10">
+<div id="content">
+ <center><h6>Contact us</h6></center>
+
+ <p>
+
+ <img src="imgs/phone.gif" alt="" width="145" height="135" align="left" class="rightFloat">
+
+ <table>
<tr>
- <td width="50" height="18" align="right" valign="top"><b>Contact: </b></td>
- <td width="208" align="left" valign="top"><b>Ivan Kohler</b><br>
- Email: ivan@sisd.com<br>
- Phone: +1 415 462 1624 </td>
+
+ <td valign="top" STYLE="padding-right:64px">
+
+ <h4>Phone</h4>
+ +1 415 462 1624<br><br>
+
+ <h4>Fax</h4>
+ +1 866 491 2775<br><br>
+
+ <h4>Mailing address</h4>
+ Freeside Internet Services, Inc.<br>
+ 12515 Northwoods Blvd.<br>
+ Unit #1<br>
+ Truckee, CA 96161<br>
+
+ </td>
+
+ <td valign="top">
+
+ <h4>Sales</h4>
+ <a href="mailto:sales@sisd.com">sales@sisd.com</a><br><br>
+
+ <h4>Support</h4>
+ <a href="mailto:freeside-support@sisd.com">freeside-support@sisd.com</a><br><br>
+
</tr>
</table>
- <p> </p>
- <p> </p>
- <p> </p>
- <p> </p>
- <p> </p>
- <p><br>
- </p>
+
</div>
{ include('elements/footer.html'); }
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clear: both;
margin: 0;
- padding-top: .5em;
+ padding-top: .25em;
padding-bottom: .5em;
background: #959494;
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-#header3 { /*sub navigation*/
- clear: both;
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- }
-
-
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* { /*global content*/
- font-family: Verdana, Arial, Sans-serif;
+ font-family: Verdana, Arial, sans-serif;
font-color: #666666;
- font-size: 11px;
+ font-size: 12px;
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-
-
-
+#content_none {
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border-left: 0;
- text-align: left;
- background-image: ;
- background-repeat: repeat-y;
- background-position: right;
+ /* text-align: left; */
+ text-align: center;
}
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- border-bottom: 1px solid black;
border-right: 0;
border-left: 0;
text-align: center;
- background-image: ;
- background-repeat: repeat-y;
- background-position: right;
}
+#content {
+ clear: both;
+ margin: 0;
+ padding-top: .5em;
+ padding-right: 10px;
+ padding-left: 10px;
+ padding-bottom: .5em;
+ border-right: 0;
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+ /* text-align: left; */
+ text-align: left;
+}
.crossout {
#footer {
clear: both;
- border-top: 1px solid #333;
- padding: .5em;
+ border-top: 1px solid black;
+ padding: .25em;
margin: 0;
margin-top: 2px;
text-align: center;
}
-h5 {
+/* h5 {
font: Verdana, Arial, sans-serif;
font-weight: bold;
font-size: 120%;
margin: 5px;
margin-left: 10px;
}
+*/
+
+b.h5 {
+ color: #401D4B;
+
+}
+
+h5 {
+ font: Verdana, Arial, sans-serif;
+ font-weight: bold;
+ font-size: 200%;
+ color: #5E355D;
+ padding: 0;
+ margin: .5em;
+ margin-left: 0em;
+ /* line-height: 1.4em */
+
+
+ }
b.h6 {
color: #401D4B;
color: #5E355D;
padding: 0;
margin: .5em;
- margin-left: .2em;
+ margin-left: 0em;
margin-right: .5em;
- line-height: 1.4em
+ /* line-height: 1.4em */
}
table.tblprod {
- width: 900px;
- height: 992px;
+ /* width: 900px; */
+ /* height: 992px; */
border-width: thin thin thin thin;
border-spacing: 15px;
border-style: none;
border-collapse: collapse;
align: center;
- background-image: url(../imgs/bk/dkgrysq.gif);
- background-repeat: no-repeat;
+ background-color: #A3A3A3;
-moz-border-radius: 30px 30px 30px 30px;
}
table.tblprod th {
table.tblprod td {
border-width: 1px 1px 1px 1px;
padding: 5px 5px 5px 5px;
- border-style: none ;
+ border-style: none;
border-color: gray gray gray gray;
- background-color: ;
+ /* background-color: ; */
}
table.tblprod_insd {
- width: 864px;
- height: 950px;
+ /* width: 864px; */
+ /* height: 950px; */
border-width: thin thin thin thin;
border-spacing: 15px;
border-style: none;
border-color: none gray none gray;
border-collapse: collapse;
- margin-top: 15px;
- background-image: url(../imgs/bk/whitesq.gif);
+ /* margin-top: 15px; */
+ /* background-image: url(../imgs/bk/whitesq.gif); */
+ background-color: #ffffff;
background-repeat: no-repeat;
-moz-border-radius: 30px 30px 30px 30px;
}
}
table.tblprod_insdlist {
- width: 800px;
+ /* width: 800px; */
border-width: thin thin thin thin;
border-spacing: 15px;
border-style: none;
border-collapse: collapse;
margin-top: 10px;
-
+ margin-bottom: 10px;
background-repeat: no-repeat;
}
table.tblprod_insdlist th {
border-width: 1px 1px 1px 1px;
- padding: 3px 10px 10px 10px;
+ /* padding: 3px 10px 10px 10px; */
border-style: none none none none;
border-color: #999 gray #999 gray;
background-color: none;
table.tblprod_insdlist td {
border-width: 2px 2px 2px 2px;
- padding: 10px 10px 10px 10px;
+ /* padding: 10px 10px 10px 10px; */
border-style: none none none solid;
border-color: #fff;
background-color: ;
padding: 10px 10px 10px 10px;
border-style: none none none none;
border-color: #999 gray #999 gray;
- background-image: url(../imgs/bk/grad1.gif);
- background-repeat: repeat-y;
-margin-left: 10px;
+ margin-left: 10px;
text-align: left bottom;
}
table.servpurp{
width: 100%;
border-width: thin thin thin thin;
- border-spacing: 10px;
+ border-spacing: 4px;
border-style: none;
border-collapse: seperate;
margin-left:0px;
- margin-top: 10px
+ /* margin-top: 10px */
}
table.serv {
padding: 1px 1px 1px 1px;
border-style: none none none none;
border-color: #999 gray #999 gray;
- background-image: url(../imgs/bk/grad2.gif);
- background-repeat: repeat-y;
+ background-color: #60385F;
text-align: left bottom;
}
padding: 5px 5px 5px 5px;
border-style: none none none solid;
border-color: gray gray gray gray;
- background-color: none;
- background-image: url(../imgs/bk/grad3.gif);
- background-repeat: repeat-y;
+ /* background-color: #919090; */
+ background-color: #ffffff;
}
table.demo {
border-collapse: seperate;
background-color: ;
margin-left:30px;
- background-image: url(../imgs/bk/s.gif);
+ /* background-image: url(../imgs/bk/s.gif);
background-repeat: no-repeat;
+ */
}
table.demo th {
border-width: 1px 1px 1px 1px;
background-color: ;
-moz-border-radius: 6px 6px 6px 6px;
text-align: left bottom;
+ font-weight: normal;
}
table.dev {
border-width: thin thin thin thin;
- border-spacing: 10px;
+ /* border-spacing: 10px; */
border-style: none;
border-color: gray gray gray gray;
- border-collapse: seperate;
- background-color: ;
- margin-left:30px
+ border-collapse: seperate;
}
table.dev th {
- border-width: 1px 1px 1px 1px;
+/* border-width: 1px 1px 1px 1px;
padding: 5px 5px 5px 5px;
border-style: solid none none none;
border-color: #999 gray #999 gray;
- background-color: #B6B5B5;
- background-image: url(../imgs/bk/grad1_sm.gif);
- background-repeat: repeat-y;
-
+ */
+ background-color: #60385F;
text-align: left bottom;
}
table.dev td {
border-width: 1px 1px 1px 1px;
padding: 5px 5px 5px 5px;
- border-style: none solid none solid;
+ border-style: none solid solid solid;
border-color: gray gray gray gray;
- background-color: #ccc;
-
+ background-color: #ffffff;
}
--- /dev/null
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
+<html>
+<head>
+<title>Anonymous CVS access</title>
+
+{ include('elements/header.html'); }
+
+<div id="content">
+
+<h6>Anonymous CVS access</h6>
+
+<table bgcolor="#eeeeee">
+<tr><td>
+<i><b>Jun 30 2005</b> Note: the CVS tree has moved from <b>pouncequick.420.am</b> to <b>cvs.420.am</b>.
+To convert an existing checkout, change to the freeside directory
+and use this command: </i>
+<pre>
+ for a in `find . -name Root -depth -print`; do
+ perl -pi -e 's/pouncequick\.420\.am/cvs.420.am/;' $a
+ done
+</pre>
+</td></tr>
+</table>
+
+<br>
+<table bgcolor="#eeeeee">
+<tr><td>
+<i><b>Jan 24 2006</b> Active branches are now HEAD and FREESIDE_1_5_BRANCH. Users accustomed to the relative stability of CVS HEAD in the last few years may wish to make sure they move from HEAD to FREESIDE_1_5_BRANCH: </i>
+<pre>
+ cd freeside
+ cvs update -r FREESIDE_1_5_BRANCH -d -P
+</pre>
+</td></tr>
+</table>
+
+<p>Anonymous <a href="http://www.cvshome.org">CVS</a> access to development
+versions of the Freeside source code is available. You need CVS version 1.10
+or higher.
+
+<p>There are two active branches at this time: the default HEAD and
+FREESIDE_1_5_BRANCH. You can specify the FREESIDE_1_5_BRANCH with the <code>-r FREESIDE_1_5_BRANCH</code> option to <code>cvs checkout</code>.
+
+<p>Your CVSROOT should be set to:
+<pre>
+:pserver:anonymous@cvs.420.am:/home/cvs/cvsroot
+</pre>
+<p>The password for the user `anonymous' is `anonymous'. The current tree is
+available as module `freeside'.
+
+<p>So, to check out the current tree, you would do (sh/bash/ksh/zsh/etc.):
+<pre>
+$ export CVSROOT=":pserver:anonymous@cvs.420.am:/home/cvs/cvsroot"
+$ cvs login
+(Logging in to anonymous@cvs.420.am)
+CVS password:
+$ cvs checkout -r FREESIDE_1_5_BRANCH freeside
+</pre>
+or (csh/tcsh/etc.):
+<pre>
+% setenv CVSROOT ":pserver:anonymous@cvs.420.am:/home/cvs/cvsroot"
+$ cvs login
+(Logging in to anonymous@cvs.420.am)
+CVS password:
+$ cvs checkout -r FREESIDE_1_5_BRANCH freeside
+</pre>
+
+</div>
+
+{ include('elements/footer.html'); }
<div id="header3"></div>
<div id="content1">
- <h6>Check Out Freeside's Web Demos</h6>
- <table width="85%" align="center" cellpadding="0" cellspacing="0" background="imgs/bk/s.gif" class="demo">
- <tr>
- <th height="50" valign="middle"> </th>
+ <h6>Online and downloadable demos</h6>
+
+ <!-- <table width="85%" align="center" cellpadding="0" cellspacing="0" background="imgs/bk/s.gif" class="demo"> -->
+ <table width="85%" align="center" cellpadding="0" cellspacing="0" class="demo">
+
<tr>
- <th valign="middle"><table cellspacing="0" cellpadding="0">
+ <th valign="middle">
+ <table cellspacing="0" cellpadding="0">
<tr>
- <th align="right" valign="top"><img src="imgs/webdemo/backoffice_shd.gif"></td>
- <th height="*" align="left" valign="top" > <h5>Back Office:</h5>
- <p> An easy to use sign up form for convience is provided by freeside
- software. Straight forward and familiar.</p>
- <p><a href="http://webdemo.sisd.com/selfserv/signup.cgi" target="_top">Check
- it out!</a> </p></th>
+ <td align="right" valign="top"><a href="http://webdemo.sisd.com:81/freeside/" target="_top"><img border=0 src="imgs/webdemo/backoffice_shd.gif"></a></td>
+ <th align="left" valign="top">
+ <h5>Back office</h5>
+ <h6>Billing, ticketing, reporting and configuration for employees and resellers</h6>
+ <p>The majority of Freeside's functionality is accessed from here. The back office interface includes searching and viewing of customers, invoices, trouble tickets and services, as well as reporting, configuration, per-user access control, resellser virtualization and more.</p>
+ <p>Log on with Username: <b>guest</b> and Password: <b>guest</b> when prompted
+ <p><a href="http://webdemo.sisd.com:81/freeside/" target="_top">Check
+ it out!</a> </p>
+ </td>
</tr>
- </table></th>
+ </table>
+ </th>
+ </tr>
+
<tr>
- <th valign="middle"><table cellspacing="0" cellpadding="0">
+ <th valign="middle">
+ <table cellspacing="0" cellpadding="0">
<tr>
- <th width="753" align="left"> <h5>Self-Service: </h5>
- <p><a href="http://webdemo.sisd.com/selfserv/selfservice.cgi" target="_top">Check
- it out!</a> </p></th>
- <th align="left" valign="top" > <p> <img src="imgs/webdemo/selfservice.gif"></p></th>
+ <td align="left" valign="top" ><a href="http://webdemo.sisd.com/selfserv/selfservice.cgi" target="_top"><img border=0 src="imgs/webdemo/selfservice.gif"></a></td>
+ <th align="left" valign="top">
+ <h5>Self-Service</h5>
+ <h6>Template-able customer self-care interface and API</h6>
+ <p>Customer self-care including invoice viewing, one-time and recurring payments, adding and removing services, and password changes.
+ <p><a href="http://webdemo.sisd.com/selfserv/selfservice.cgi" target="_top">Check it out!</a> </p>
+ </th>
</tr>
- </table></th>
- <tr>
- <th height="80"><img src="imgs/bk/spacer.gif" width="1" height="100"></th>
+ </table>
+ </th>
+ </tr>
+
<tr>
- <th valign="middle"><table cellspacing="0" cellpadding="0">
+ <th valign="middle">
+ <table cellspacing="0" cellpadding="0">
<tr>
- <th align="right" valign="top"><img src="imgs/webdemo/signup_shd.gif"></th>
- <th height="*" align="left" valign="top" > <h5>Sign-Up:</h5>
- <p> An easy to use sign up form for convience is provided by freeside
- software. Straight forward and familiar.</p>
+ <td align="right" valign="top"><a href="http://webdemo.sisd.com/selfserv/signup.cgi" target="_top"><img border=0 src="imgs/webdemo/signup_shd.gif"></a></td>
+ <th align="left" valign="top"><h5>Sign-Up</h5>
+ <h6>Template-able online signup page and API</h6>
+ <p>Customer signup page with immediate credit card authorization and provisioning</p>
<p><a href="http://webdemo.sisd.com/selfserv/signup.cgi" target="_top">Check
- it out!</a> </p></th>
+ it out!</a> </p>
+ </th>
</tr>
- </table></th>
- <tr>
- <th height="80" valign="middle"> </th>
-
+ </table>
+ </th>
+ </tr>
+
+ <tr>
+ <th valign="middle">
+ <table cellspacing="0" cellpadding="0">
+ <tr>
+ <td align="right" valign="top"><img border=0 src="imgs/webdemo/vmware_shd.gif"></td>
+ <th align="left" valign="top"><h5>Downloadable demo</h5>
+ <h6>A downloadable VMWare virtual appliance</h6>
+ <ul>
+ <li><a href="http://www.vmware.com/download/player/">VMWare player</a> for Windows or Linux is required (free download)<br><br>
+ <li><b>Freeside-Appliance-1.7.2.zip</b> (302mb)<br><a href="Freeside-Appliance-1.7.2.zip">direct download</a> or <a href="Freeside-Appliance-1.7.2.zip.torrent">bittorrent download</a><br><br>
+ <!-- <li>Minimum 512m RAM, 1.5Ghz processor recommended -->
+ </ul>
+ </th>
+ </tr>
+ </table>
+ </th>
+ </tr>
+
</table>
- <br><br>
- <br>
- <br>
- <br>
+
</div>
{ include('elements/footer.html'); }
<title>Freeside Developers and Open-Source Community</title>
{ include('elements/header.html'); }
-<div id="header3"></div>
<div id="content1">
-
- <table width="100%" border="0" cellpadding="0" cellspacing="0" >
- <tr>
- <td align="left" valign="top"><h6>Developers Welcome!</h6></td>
- <td align="left" valign="top"> </td>
- <td align="right" valign="bottom"> </td>
- </tr>
+ <h6>Developers and Open-Source Community</h6>
+
+ <table width="100%" border="0" cellpadding="0" cellspacing="16" >
<tr>
- <td width="31%" align="left" valign="top"> <table cellpadding="0" cellspacing="0" class="dev">
+ <td align="left" valign="top" rowspan=2>
+
+ <table width="100%" cellpadding="0" cellspacing="0" class="dev">
<tr>
<th align="left">
- <h3>RESOURCES</h3></th>
+ <h3>DOWNLOADS</h3></th>
</tr>
<tr>
- <td align="left" valign="top" bgcolor="#CCCCCC"> <ul>
- <li>
- <!--a href="http://pouncequick.420.am:81/rt/"-->
- Feature/bug database <i> (temporarily offline)</i>
- <!-- <tr><td><ul><li>Feature/bug database (down for relocation until Nov. 18th) -->
- <li><A HREF="/cgi-bin/viewcvs.cgi/freeside">Browse the CVS tree
- via viewcvs</A>
- <li><A HREF="cvs.html">Instructions on accessing the development
- tree with CVS</A>
- <li>
- <!--a href="search-devel-list-archive.html"-->
- Search <i> (temporarily offline)</i> or <a href="/pipermail/freeside-devel/">browse</a>
- the developer mailing list archive.
- <li>Subscribe to the development list (<b>not for user support!</b>)
- by sending a blank message to <a href="mailto:freeside-devel-subscribe@sisd.com">freeside-devel-subscribe@sisd.com</a>
- <!-- <li>#freeside on <a href="http://openprojects.net/irc_servers.shtml">Open Projects IRC network</a>-->
- <li>#freeside on <a href="http://www.oftc.net/oftc/infrastructure/">OFTC</a>
- </ul></td>
+ <td align="left" valign="top">
+ Source code
+ <ul>
+ <li>Current: <a href="freeside-1.7.2.tar.gz">freeside-1.7.2.tar.gz</a></li>
+ <li>Maintenance: <a href="freeside-1.5.8.tar.gz">freeside-1.5.8.tar.gz</a></li>
+ <li>CVS snapshot: <a href="/cgi-bin/viewcvs.cgi/freeside.tar.gz?view=tar">freeside-snapshot.tar.gz</a></li>
+ </ul>
+
+ Virtual appliance
+ <ul>
+ <li><a href="http://www.vmware.com/download/player/">VMWare player</a> for Windows or Linux is required (free download)<br><br>
+ <li><b>Freeside-Appliance-1.7.2.zip</b> (302mb)<br><i>Full demo verison including browser</i><br><a href="Freeside-Appliance-1.7.2.zip">direct download</a> or <a href="Freeside-Appliance-1.7.2.zip.torrent">bittorrent download</a><br><br>
+ <li><b>Freeside-Appliance-Headless-1.7.2.zip</b> (206mb)<br><i>Console-only without X window system or browser</i><br><a href="Freeside-Appliance-Headless-1.7.2.zip">direct download</a> or <a href="Freeside-Appliance-Headless-1.7.2.zip.torrent">bittorrent download</a>
+ </ul>
+
+ </td>
</tr>
</table>
- <br> <table cellpadding="0" cellspacing="0" class="dev">
+ <br>
+
+ <table width="100%" cellpadding="0" cellspacing="0" class="dev">
<tr>
<th align="left">
- <h3>DOWNLOADS</h3></th>
+ <h3>DEVELOPERS</h3></th>
</tr>
<tr>
- <td align="left" valign="top" bgcolor="#CCCCCC"> <ul>
- <li>Maintenance: <a href="http://www.sisd.com/freeside/freeside-1.5.8.tar.gz" target="_blank">freeside-1.5.8.tar.gz</a></li>
- </ul><br></td>
+ <td align="left" valign="top">
+ CVS
+ <ul>
+ <li><A HREF="/cgi-bin/viewcvs.cgi/freeside">Browse the CVS tree via viewcvs</A>
+ <li><A HREF="cvs.html">Instructions on accessing the development tree with CVS</A>
+ </ul>
+ Developer mailing list
+ <ul>
+ <li><a href="/cgi-bin/search.cgi">Search</a> the developer mailing list
+
+ <li><a href="/pipermail/freeside-devel/">Browse</a> the developer mailing list archive
+ <li><a href="/listinfo/freeside-devel/">Subscribe</a> to the development list (<b>not for user support!</b>)
+ </ul>
+ CVS commits mailing list
+ <ul>
+ <li><a href="/cgi-bin/search.cgi">Search</a> the CVS commits mailing list
+
+ <li><a href="/pipermail/freeside-commits/">Browse</a> the CVS commits mailing list archive
+ <li><a href="/listinfo/freeside-commits/">Subscribe</a> to the CVS commits list
+ </ul>
+ IRC
+ <ul>
+ <li>#freeside on <a href="http://www.oftc.net/">irc.oftc.net</a>
+ </ul>
+ </td>
</tr>
</table>
- <br> </td>
- <td width="32%" align="left" valign="top"><table cellpadding="0" cellspacing="0" class="dev">
+
+ </td>
+ <td align="left" valign="top">
+ <table width="100%" cellpadding="0" cellspacing="0" class="dev">
<tr>
<th align="left">
- <h3>SUPPORT</h3></th>
+ <h3>COMMUNITY SUPPORT</h3></th>
</tr>
<tr>
- <td align="left" valign="top" bgcolor="#CCCCCC"> <ul>
- <li><a href="http://www.sisd.com/pipermail/freeside-users/" target="_self">Commercial
- support services are available</a>.</li>
- <li> <b>New!</b> <a href="/forum">Web forums</A>
- <li> <a href="support.html" target="_top">Browse</a> the user
- mailing list archive.</li>
- <li> Subscribe to the user list: first, <a href="http://www.sisd.com/cgi-bin/wiki.pl?Mailing_List_Guidelines" target="_blank">read
- this</a>, then send a blank message to <A HREF="mailto:freeside-users-subscribe@sisd.com">freeside-users-subscribe@sisd.com</A></li>
- <li> #freeside on <a href="http://www.oftc.net" target="_blank">OFTC</a>
- </li>
- </ul><br></td>
+ <td align="left" valign="top">
+ <b>New!</b>
+ <ul>
+ <li><a href="/forum">Web forums</A>
+ </ul>
+ User mailing list
+ <ul>
+ <li><a href="/cgi-bin/search.cgi">Search</a> the user mailing list
+ <li><a href="/pipermail/freeside-users/">Browse</a> the user
+ mailing list archive</li>
+ <li><a href="/cgi-bin/wiki.pl?Mailing_List_Guidelines">Posting guidelines</a>
+ <li><a HREF="/listinfo/freeside-users/">Subscribe</a> to the user mailng list</li>
+ </ul>
+ IRC
+ <ul>
+ <li>#freeside on <a href="http://www.oftc.net">irc.oftc.net</a>
+ </ul>
+ <br>
+ </td>
</tr>
</table>
<br>
- <table cellpadding="0" cellspacing="0" class="dev">
+ <table width="100%" cellpadding="0" cellspacing="0" class="dev">
<tr>
<th align="left">
<h3>DOCUMENTATION</h3></th>
</tr>
<tr>
- <td align="left" valign="top" bgcolor="#CCCCCC"> <ul>
- <li>Current: <a href="http://www.sisd.com/mediawiki/index.php/Freeside:1.7:Documentation" target="_blank">1.7
- documentation</a> (now in the wiki)</li>
- <li><a href="http://www.sisd.com/mediawiki/index.php/Main_Page" target="_blank">Main
- Wiki page</a>. There is still some useful information in the
- <a href="http://www.sisd.com/cgi-bin/wiki.pl" target="_blank">old
+ <td align="left" valign="top"> <ul>
+ <li><a href="/mediawiki/index.php/Main_Page" target="_blank">Main Wiki page</a>
+ <li>There is still some useful information in the
+ <a href="/cgi-bin/wiki.pl" target="_blank">old
wiki</a> that has not yet been moved over; please feel free
to help with that.</li>
</ul><br></td>
</tr>
</table></td>
- <td width="37%" align="right" valign="bottom"><img src="imgs/happyprg.gif"></td>
+ </tr>
+ <tr>
+ <td align="center" valign="bottom"><img src="imgs/happyprg.gif"></td>
</tr>
</table>
<div id="footer">
<table width="90%" border="0" align="center" cellpadding="0" cellspacing="0">
<tr>
- <td align="center" valign="middle"> <div id="footernav" > <a href="index.html">Home</a>
- | <a href="products.html">Products</a> | <a href="services.html">Services</a>
- | <a href="demo.html">Demo</a> | <a href="developers.html" >Developers</a>
- | <a href="about.html">About</a> | <a href="contact.html">Contact</a>
- </div></td>
+ <td align="center" valign="middle">
+ <div id="footernav">
+ <a href="index.html">Home</a> |
+ <a href="products.html">Products</a> |
+ <a href="services.html">Services</a> |
+ <a href="demo.html">Demo</a> |
+ <a href="http://www.sisd.com/mediawiki/index.php/Freeside:1.7:Documentation">Documentation</a> |
+ <a href="developers.html" >Developers</a> |
+ <a href="about.html">About</a> |
+ <a href="contact.html">Contact</a>
+ </div>
+ </td>
</tr>
</table>
</div></body>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
-<meta name="Description" content="Open-source billing, trouble ticketing and automation software for ISPs, VOIP providers and online businesses.">
+<meta name="Description" content="Open-source billing, trouble ticketing and automation software for ISPs, VoIP providers and online businesses.">
<meta name="Keywords" content="billing, open source, ISP, trouble ticketing, VoIP">
<link href="css/cssfreeside2.css" rel="stylesheet" type="text/css" media="screen">
<td width="100%" align="left" valign="center">
<h1>Open-source billing, trouble ticketing
and automation</h1><br>
- <h2>for ISPs, VoIP, service and content providers
+ <h2>for ISPs, VoIP, hosting, service and content providers
and online businesses</h2>
</td>
</tr>
</table>
</div>
+
<div id="header2">
-
- <div id="nav"> <a href="index.html" id="nav">Home</a> | <a href="products.html" id="nav">Products</a>
- | <a href="services.html" id="nav">Services</a> | <a href="demo.html" id="nav">Demo</a> | <a href="developers.html" id="nav">Developers
- </a> | <a href="about.html" id="nav">About</a> | <a href="contact.html" id="nav">Contact</a> </div>
+ <div id="nav">
+ <a href="index.html" id="nav">Home</a> |
+ <a href="products.html" id="nav">Products</a> |
+ <a href="services.html" id="nav">Services</a> |
+ <a href="demo.html" id="nav">Demo</a> |
+ <a href="http://www.sisd.com/mediawiki/index.php/Freeside:1.7:Documentation" id="nav">Documentation</a> |
+ <a href="developers.html" id="nav">Developers</a> |
+ <a href="about.html" id="nav">About</a> |
+ <a href="contact.html" id="nav">Contact</a>
+
+ </div>
</div>
<title>Freeside billing and trouble ticketing</title>
{ include('elements/header.html'); }
-<div id="header3">
- </div>
-<div id="content">
+<div id="content_none">
<table width="100%" border="0" cellpadding="0" cellspacing="0">
<tr>
- <td width="420" align="center" valign="top" bgcolor="#BEBDBD">
+
+ <td width="420" align="center" valign="top" bgcolor="#BEBDBD" STYLE="padding:4px">
<table width="385" height="*" border="0" cellpadding="0" cellspacing="0">
<tr>
<tr>
<td width="9" height="*" bgcolor="#A5A3A3"> </td>
<td height="*" align="center" valign="top" bgcolor="#A5A3A3"><table width="100%" border="0" cellpadding="2" cellspacing="5">
-<!-- <tr align="left" valign="top">
- <td width="115" align="right" valign="top"><b>Feb 7 2007:</b></td>
- <td width="*">1.6.0 and 1.7.2 released</td>
- </tr>
--->
<tr align="left" valign="top">
- <td width="115" align="right" valign="top"><b>Feb 7 2007:</b></td>
+ <td width="115" align="right" valign="top"><b>Feb 19 2007:</b></td>
<td width="*">New web site!</td>
</tr>
<tr align="left" valign="top">
- <td width="115" align="right" valign="top"><b>Nov 7-9 2006:</b></td>
+ <td width="115" align="right" valign="top"><b>Feb 16 2007:</b></td>
+ <td width="*">1.7.2 released</td>
+ </tr>
+ <tr align="left" valign="top">
+ <td width="115" align="right" valign="top"><b>Feb 9 2007:</b></td>
+ <td width="*">Web demo updated to 1.7.2</td>
+ </tr>
+ <tr align="left" valign="top">
+ <td width="115" align="right" valign="top"><b>Nov 7-9 2006:</b></td>
<td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
booth 311</td>
</tr>
<td width="*">Web demo updated to 1.7.1</td>
</tr>
<tr align="left" valign="top">
- <td width="115" align="right" valign="top"><b>July 17-19 2006:</b>
+ <td width="115" align="right" valign="top"><b>July 17-19 2006:</b>
</td>
<td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
booth 618</td>
</tr>
<tr align="left" valign="top">
<td width="115" align="right" valign="top"><b>May 22 2006:</b></td>
- <td width="*"><a href="http://www.sisd.com/pipermail/freeside-users/2006-May/005134.html" target="_blank" id="teal">1.5.8
+ <td width="*"><a href="/pipermail/freeside-users/2006-May/005134.html" target="_blank" id="teal">1.5.8
released</a></td>
</tr>
<tr align="left" valign="top">
<td width="*">Web demo and documentation updated to 1.7.0</td>
</tr>
<tr align="left" valign="top">
- <td width="115" align="right" valign="top"><b>May 16-18 2006:</b></td>
+ <td width="115" align="right" valign="top"><b>May 16-18 2006:</b></td>
<td width="*">Exhibited at <a href="http://www.ispcon.com/Spring2006/" target="_blank" id="teal">ISPCON</a>,
booth 110-F</td>
</tr>
- <tr align="left" valign="top">
- <td width="115" align="right" valign="top"><b>Apr 28 2006:</b></td>
- <td width="*"><a href="products.html" target="_self" id="teal">Preinstalled
- appliances</a> now available!</td>
- </tr>
</table></td>
<td width="9" height="*" bgcolor="#A5A3A3"> </td>
</tr>
<td width="9" height="18" align="left" valign="top"><img src="imgs/bk/corners/grey_rt.gif"></td>
</tr>
</table>
+
+ <br>
+ <table width="100%" border="0" cellpadding="10">
+ <tr>
+ <td width="384" bgcolor="#BEBDBD"><br>
+ <h4>Freeside offers business solutions:</h4>
+ <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support. Starting at $2950 shipped!<br>
+ <br>
+ <a href="services.html#install">Installation service</a>: Installation on your hardware and complete support to get you up and running.<br>
+ <br>
+ <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
+ <br>
+ <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you? We offer cost-effective customization and integration services.<br>
+ <br>
+ <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
+ <br>
+ <br>
+ </td>
+ </tr>
+ </table>
+
+ <br>
+ <img src="imgs/freedom.gif" alt=" ">
+
</td>
- <td width="3" rowspan="3" align="left" valign="top" background="imgs/bk/grblkline.gif"> </td>
- <td width="*" rowspan="3" align="left" valign="top"> <h4>It Slices, It Dices,
- It's OPEN SOURCE!</h4>
- <p>Freeside's open source licensing frees you from licensing costs, proprietary
- databases and black-box applications. <a href="webdemo.html">SEE FOR YOUR
- SELF</a> why hundreds of companies have come to rely upon the Freeside
+
+ <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
+ <p>Freeside is the premier open-source billing, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
+ <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
software for their automation needs.<br>
<br>
For complete, easy deployment and maintenance, Freeside is available on
- a variety of server appliances. <a href="services.html">Remote installation
- service</a> is also available.<br>
+ a variety of <a href="products.html">server appliances</a>. Or, for customers with existing hardware, <a href="services.html">installation service</a> is also available.<br>
+<!--
<br>
- <b>Freeside's 100% web-based</b> user interface requires no
+<b>Freeside's 100% web-based</b> user interface requires no
client installation of any kind. Comprehensive customer <b></b>self-care
and reseller interfaces empower your customers and resellers, and reduce
your staffing costs.<b></b><b></b></p>
- <h4><b></b><b><a href="webdemo.html"><img src="imgs/screen3.gif" alt="web demo" border="0" align="right" class="rightFloat"></a></b>BILLING</h4>
+-->
+
+ <a href="webdemo.html"><img src="imgs/screen3.gif" alt="web demo" border="0" align="right" class="rightFloat"></a>
+
+ <h6>KEY FEATURES</h6>
+
+ <h4><b></b>BILLING</h4>
+
<ul>
<li> Flexible pricing and rating plans including anniversary billing,
- pro-rating, usage based billing and more. Plug-in system allows easy
+ pro-rating, usage based billing and more. Plug-in system allows easy
addition of new pricing plans. </li>
<li> VoIP rating and billing, including DID inventory, rate plans, free
minutes, caps, and 800# billing.</li>
<li> Real-time credit card and electronic check processing with all major
- processing gateways. Email, fax, printed and online invoicing</div> </li>
+ processing gateways. Email, fax, printed and online invoicing.</div> </li>
</ul>
<h4>TICKETING</h4>
<ul>
own customers.</li>
<li>Flexible, fine-grained access control<br>
</li>
- </ul></td>
- </tr>
- <tr>
- <td width="420" height="120" align="center" valign="middle" bgcolor="#BEBDBD"><img src="imgs/freedom.gif" alt=" ">
- </td>
- </tr>
- <tr>
- <td align="left" valign="top" bgcolor="#BEBDBD">
- <table width="100%" border="0" cellpadding="10">
- <tr>
- <td width="384" bgcolor="#BEBDBD"><br>
- <h4>Freeside offers business solutions:</h4>
- <p><b>Billing and ticketing server appliances: </b>A <a href="products.html">complete
- solution</a> including hardware, software and support starting at
- $2950 shipped!<br>
- <br>
- <b>Installation services:</b> There is a solution for every level
- of expertise and or budget. Work with our represenatives to make
- your business go with ease.<br>
- <br>
- <b>On-site training: </b>We will happily come to you. If it is more
- convient and more worth your time and money for us to train you
- on site we offer that option.<br>
- <br>
- <b>Support</b> is very important. Who wants to be left in the dark
- with no-one to turn to in a time of need. Not with Freeside though,
- we offer options for your needs. <a href="support.html" target="_self">Check
- them out!</a><br>
- <br>
- <b>Customization:</b> Is Freeside missing a feature crucial to you?
- Customizations and extensions to the software are quoted on an individual
- basis. Send a detailed description of your needs.</p></td>
- </tr>
- </table>
+ </ul>
</td>
+
</tr>
</table>
<title>Freeside Products</title>
{ include('elements/header.html'); }
-<div id="header3"></div>
-
<div id="content_prd">
- <h6>Preinstalled server appliances!</h6>
- <h4> What could be easier? Simply attach ethernet and connect to the web interface
- with your browser!</h4>
- <br><br>
+ <h6>Preinstalled server appliances</h6>
+ <h4>What could be easier? Simply attach ethernet and connect to the web interface with your browser!</h4>
+ <br>
<table align="center" cellpadding="0" cellspacing="0" class="tblprod">
<tr>
<td align="center" valign="top">
- <table width="869" cellpadding="0" cellspacing="0" class="tblprod_insd">
- <tr>
- <td height="44"><h4>Which is right for you?</h4></td>
- </tr>
+ <table cellpadding="0" cellspacing="0" class="tblprod_insd">
<tr>
<td align="center">
<table class="tblprod_insdlist" cellspacing="0" cellpadding="0">
<tr class="tblprod_insd">
- <td> </td>
+ <td align="left" valign="top"><h5>FS-54</h5>
+ <b>Entry-level essentials</b></td>
+ <td align="left" valign="top"><h5>FS-330</h5>
+ <b>Powerful dual-core workhorse</b></td>
+ <td align="left" valign="top"><h5>FS-1100</h5>
+ <b>Uncompromised scalability and performance</b></td>
+ </tr>
+ <tr class="tblprod_insd">
<td align="center"><img src="imgs/products/FS-54_sm.jpg" width="224" height="107"></td>
<td align="center"><img src="imgs/products/FS-320_sm.jpg" width="224" height="105"></td>
<td align="center"><img src="imgs/products/FS-1000_sm.jpg" width="224" height="105"></td>
</tr>
<tr class="tblprod_insd">
- <td align="left" valign="top"><h5>Model</h5></td>
- <td align="left" valign="top"><b>FS-54<br>
- Entry-level essentials</b></td>
- <td align="left" valign="top"><b>FS-320<br>
- Powerful dual-core workhorse</b></td>
- <td align="left" valign="top"><b>FS-1000<br>
- Uncompromised scalability and performance</b></td>
+ <td align="center" valign="top"><h6>USD <strike>$2950</strike> $2750</h6>
+ Free shipping (North America)<br>
+ </td>
+ <td align="center" valign="top"><h6>USD $4400</h6>
+ Free shipping (North America)</td>
+ <td align="center" valign="top"><h6>USD $7900</h6>
+ Free shipping (North America)</td>
+ </tr>
+ <tr>
+ <td colspan=3 align="center" valign="middle">
+ <br><b>For orders, a quotation or
+ more information, contact <a href="mailto:sales@sisd.com">sales@sisd.com</a> or phone +1 415 462 1624 </b><br><br></td>
</tr>
+<!--
+ <td align="center">
+ <form name="order1" method="POST" action="http://wavetail.sisd.com/selfservice/signup.cgi?promo_code=FS54">
+ <input type="submit" value="Generate quote or Buy now">
+ </form>
+ </td>
+ <td align="center">
+ <form name="order1" method="POST" action="http://wavetail.sisd.com/selfservice/signup.cgi?promo_code=FS32">
+ <input type="submit" value="Generate quote or Buy now">
+ </form>
+ </td>
+ <td align="center">
+ <form name="order1" method="POST" action="http://wavetail.sisd.com/selfservice/signup.cgi?promo_code=FS1K">
+ <input type="submit" value="Generate quote or Buy now">
+ </form>
+ </td>
+-->
<tr class="tblprod_insd">
- <td align="left" valign="top"> </td>
- <td align="left" valign="top">A value-priced small appliance
+ <td align="left" valign="top" bgcolor="#E9EFEC" >A value-priced small appliance
that doesn't compromise on the essentials, including SATA
RAID1 storage for reliability and a fast AMD 64-bit processor
- for performance.</td>
- <td align="left" valign="top">Turnkey billing and ticketing
+ for performance.<br><br>
+ </td>
+ <td align="left" valign="top" bgcolor="#D0DADA">Turnkey billing and ticketing
in a powerful dual-core 1U rackmount appliance. An Opteron
- processor provides dual 64-bit processing power and hotswap
- RAID1 ensures maximum uptime.</td>
- <td align="left" valign="top">Extreme performance and reliability,
- including four independent CPU cores and four 10k RPM drives
- in a hotswap RAID5 array.</td>
+ processor provides dual-core 64-bit processing power and hotswap
+ RAID1 ensures maximum uptime.<br><br>
+ </td>
+ <td align="left" valign="top" bgcolor="#B6C9C9">Extreme performance and reliability,
+ including four independent CPU cores and a hotswap RAID5 array.<br><br>
+ </td>
</tr>
<tr class="tblprod_insd">
- <td align="left" valign="top"><h5>Price</h5></td>
- <td align="left" valign="top" bgcolor="#E9EFEC" class="tblprod" >USD
- <span class="crossout">$3200</span> $2950 introductory price
- free shipping (north america)</td>
- <td align="left" valign="top" bgcolor="#D0DADA"> USD <span class="crossout">$4900</span>
- $4400 introductory price<br>
- free shipping (north america) </td>
- <td align="left" valign="top" bgcolor="#B6C9C9">USD <span class="crossout">$8900</span>
- $7900 introductory price<br>
- free shipping (north america) </td>
+ <td align="left" valign="top"><b>Software</b><br>
+ Freeside billing system<br>
+ RT trouble ticketing<br>
+ PostgreSQL database<br>
+ Debian OS<br><br>
+ </td>
+ <td align="left" valign="top"><b>Software</b><br>
+ Freeside billing system<br>
+ RT trouble ticketing<br>
+ PostgreSQL database<br>
+ Debian OS<br><br>
+ </td>
+ <td align="left" valign="top"><b>Software</b><br>
+ Freeside billing system<br>
+ RT trouble ticketing<br>
+ PostgreSQL database<br>
+ Debian OS<br><br>
+ </td>
</tr>
<tr class="tblprod_insd">
- <td align="left" valign="top"><h5>Software</h5></td>
- <td align="left" valign="top">Freeside billing system<br>
- RT trouble ticketing<br>
- PostgreSQL database<br>
- Debian OS software</td>
- <td align="left" valign="top">Freeside billing system<br>
- RT trouble ticketing<br>
- PostgreSQL database<br>
- Debian OS software</td>
- <td align="left" valign="top">Freeside billing system<br>
- RT trouble ticketing<br>
- PostgreSQL database<br>
- Debian OS software</td>
+ <td align="left" valign="top" bgcolor="#E9EFEC"><b>Intergration Service</b></br>
+ Credit card / E-check gateway<br>
+ Server provisioning <br>
+ Ticketing email gateway<br>
+ Live cutover<br><br>
+ </td>
+ <td align="left" valign="top" bgcolor="#D0DADA"><b>Intergration Service</b></br>
+ Credit card / E-check gateway<br>
+ Server provisioning <br>
+ Ticketing email gateway<br>
+ Live cutover<br><br>
+ </td>
+ <td align="left" valign="top" bgcolor="#B6C9C9"><b>Intergration Service</b></br>
+ Credit card / E-check gateway<br>
+ Server provisioning <br>
+ Ticketing email gateway<br>
+ Live cutover<br><br>
+ </td>
</tr>
<tr class="tblprod_insd">
- <td align="left" valign="top"><h5>Intergration Service</h5></td>
- <td align="left" valign="top" bgcolor="#E9EFEC">Credit card
- / E-check gateway<br>
- Server provisioning <br>
- Ticketing email gateway<br>
- Live cutover </td>
- <td align="left" valign="top" bgcolor="#D0DADA">Credit card
- / E-check gateway<br>
- Server provisioning <br>
- Ticketing email gateway<br>
- Live cutover </td>
- <td align="left" valign="top" bgcolor="#B6C9C9">Credit card
- / E-check gateway<br>
- Server provisioning <br>
- Ticketing email gateway<br>
- Live cutover </td>
+ <td align="left" valign="top"><b>Support</b></br>
+ 2 months telephone, IM
+ and email support<br><br>
+ </td>
+ <td align="left" valign="top"><b>Support</b></br>
+ 4 months telephone, IM
+ and email support<br>
+ 6 hours of code customization work<br><br>
+ </td>
+ <td align="left" valign="top"><b>Support</b></br>
+ 6 months priority telephone, IM
+ and email support<br>
+ 12 hours of code customization work<br><br>
+ </td>
</tr>
<tr class="tblprod_insd">
- <td align="left" valign="top"><h5>Support</h5></td>
- <td align="left" valign="top">1 months priority telephone, IM
- and email support</td>
- <td align="left" valign="top">2 months priority telephone, IM
- and email support</td>
- <td align="left" valign="top">3 months priority telephone, IM
- and email support</td>
+ <td align="left" valign="top" bgcolor="#E9EFEC"><b>Security Updates</b><br>
+ 1 years all software<br><br>
+ </td>
+ <td align="left" valign="top" bgcolor="#D0DADA"><b>Security Updates</b><br>
+ 3 years all software<br><br>
+ </td>
+ <td align="left" valign="top" bgcolor="#B6C9C9"><b>Security Updates</b><br>
+ 5 years all software<br><br>
+ </td>
</tr>
<tr class="tblprod_insd">
- <td align="left" valign="top"><h5>Security Updates</h5></td>
- <td align="left" valign="top" bgcolor="#E9EFEC">1 years all
- software</td>
- <td align="left" valign="top" bgcolor="#D0DADA">3 years all
- software</td>
- <td align="left" valign="top" bgcolor="#B6C9C9">5 years all
- software</td>
- </tr>
- <tr class="tblprod_insd">
- <td align="left" valign="top"><h5>Hadware</h5></td>
- <td align="left" valign="top">1U rackmount short-depth (14"
+ <td align="left" valign="top"><b>Hardware</b><br>
+ 1U rackmount short-depth (14"
deep)<br>
- 80gb RAID1 SATA (2x 80gb 7200rpm)<br>
- Athlon 64 2Ghz<br>
- 1Gb RAM hardware</td>
- <td align="left" valign="top">1U rackmount (22.6" deep)<br>
- 160gb Hotswap RAID1 SATA (2x 160gb 7200rpm)<br>
- Dual-core Opteron 170 (2x2Ghz)<br>
- 2Gb ECC RAM hardware</td>
- <td align="left" valign="top">1U rackmount (25.6" deep)
- 222gb Hotswap RAID5 SATA (4x 74gb 10000rpm) <br>
- Two dual-core Opteron 270 (4x2Ghz) 4Gb ECC RAM</td>
+ 80gb RAID1<br>
+ Athlon 64<br>
+ 1Gb RAM<br>
+ 100baseT ethernet<br><br>
+ </td>
+ <td align="left" valign="top"><b>Hardware</b><br>
+ 1U rackmount (22.6" deep)<br>
+ 160gb Hotswap RAID1<br>
+ Dual-core Opteron 1212<br>
+ 2Gb ECC RAM<br>
+ Dual gigabit ethernet<br>
+ IPMI controller<br><br>
+ </td>
+ <td align="left" valign="top"><b>Hardware</b><br>
+ 1U rackmount (25.6" deep)<br>
+ 222gb Hotswap RAID5<br>
+ Two dual-core Opteron 2212<br>
+ 4Gb ECC RAM<br>
+ Dual gigabit ethernet<br>
+ IPMI controller<br><br>
+ </td>
</tr>
<tr class="tblprod_insd">
- <td align="left" valign="top"><h5>Warrenty</h5></td>
- <td align="left" valign="top" bgcolor="#E9EFEC">1 year (hard
- drives 3 yr mfr. warranty) warranty</td>
- <td align="left" valign="top" bgcolor="#D0DADA">3 years (hard
- drives 3 yr mfr. warranty) warranty</td>
- <td align="left" valign="top" bgcolor="#B6C9C9">3 years (hard
- drives 3 yr mfr. warranty) warranty</td>
- </tr>
- </table>
- <table width="550" border="0" cellpadding="0" cellspacing="0">
- <tr>
- <td width="90"><img src="imgs/products/phone_sm.gif"></td>
- <td width="*" align="left"> <p><b>For orders, a quotation or
- more information, contact:<br>
- </b><b>Ivan Kohler <ivan@sisd.com> or phone +1 415
- 462 1624 </b></p></td>
+ <td align="left" valign="top" bgcolor="#E9EFEC"><b>Warranty</b><br>
+ 1 year (hard
+ drives 3 yr mfr. warranty)<br>
+ </td>
+ <td align="left" valign="top" bgcolor="#D0DADA"><b>Warranty</b><br>
+ 3 years<br>
+ </td>
+ <td align="left" valign="top" bgcolor="#B6C9C9"><b>Warranty</b><br>
+ 3 years<br>
+ </td>
</tr>
+
</table>
+
</td>
</tr>
- </table> </td>
+ </table>
+ </td>
</tr>
</table>
</div>
<title>Freeside Services</title>
{ include('elements/header.html'); }
-<div id="header3"></div>
-
<div id="content1">
- <h6>Freeside Commercial Services</h6>
+
+ <h6>Services</h6>
+
+<!--
<table cellpadding="0" cellspacing="0" class="servteal">
<tr>
<th align="left"> For orders, a quotation or more information, <span class="blkbold">contact
Ivan Kohler <ivan@sisd.com> or phone +1 415 462 1624 </span> </th>
</tr>
</table>
- <table width="100%" cellspacing="0" cellpadding="0" class="serv">
+-->
+
+<table align="center" cellpadding="0" cellspacing="0" class="tblprod">
+ <tr><td align="center" valign="top">
+
+ <table width="100%" cellspacing="0" cellpadding="0" class="servpurp">
<tr>
- <td align="left" valign="top"><img src="imgs/bk/servman.gif" width="230" height="248" class="leftFloat">
- <h4>Installation service - your hardware </h4>
-
- <p><b class="h4">$2000 </b>- Installation service<br>
- <br>
- Prefer your own hardware? This covers everything in the instructions,
- including writing an interface to your credit card and/or ACH processor,
- integration with your provisioning systems, setup of the signup server
- and self-service interface, and support through bringing the software
- live into a full production state.<br>
- <br>
- <b class="h4">$1000</b> - Installation of the Request Tracker ticketing
- system.<br>
- This covers complete installation and configuration of the open-source,
- enterprise-grade Request Tracker ticketing system.</p>
-
- <h6>Additional Installation service</h6>
-
- <p><b class="h6">$750</b> - Installation of FreeRADIUS server with MySQL
- or PostgreSQL backend.<br>
+ <th align="left" valign="top"><a name="install"><h3>Installation service</h3></a></th>
+ </tr>
+ <tr>
+ <td align="left" valign="top" STYLE="-moz-border-radius:30px 30px 30px 30px">
+
+ <p><b>Freeside and RT Installation service</b> - <b class="h6">$2000</b><br>
+ Prefer your own hardware? This service includes complete installation and configuration the Freeside billing software and integrated Request Tracker ticketing system, integration with your credit card and/or ACH gateway, setup of the signup and self-service interfaces, integration with your public servers for provisioning of mailboxes, RADIUS, etc., and support through bringing the software live into a full production state and the first two months of usage.
<br>
- This covers complete installation, configuration, and integration
+ </p>
+
+ </td>
+ </tr>
+ </table>
+
+</td></tr></table>
+<br>
+<table align="center" cellpadding="0" cellspacing="0" class="tblprod">
+ <tr><td align="center" valign="top">
+
+ <table width="100%" cellspacing="0" cellpadding="0" class="servpurp">
+ <tr>
+ <th align="left" valign="top"><h3>Additional installation services</h3>
+ </th>
+ </tr>
+ <tr>
+ <td align="left" valign="top" STYLE="-moz-border-radius:30px 30px 30px 30px">
+
+ <p><b>Installation of FreeRADIUS server with MySQL or PostgreSQL backend</b> - <b class="h6">$750</b><br>
+ This service include complete installation, configuration, and integration
of the advanced, open-source FreeRADIUS RADIUS server, as well as
migration from your previous RADIUS configuration.</p>
- <p><b class="h6">$2500</b> - Complete mail server (including migration
- from current mail server), or<br>
- <br>
- <b class="h6">$1750</b> - Complete mail server (new ISPs - no migration)<br>
- <br>
- This covers installation and configuration of a complete mail server
+ <p>
+ <b>Complete mail server (including migration from current mail server) - </b><b class="h6">$2500</b>, or<br>
+ <b>Complete mail server (new ISPs - no migration)</b> - <b class="h6">$1750</b><br>
+ This service includes installation and configuration of a complete mail server
solution, including SMTP, POP/IMAP (with SSL support), webmail, virus
filtering, user-configurable spam filtering, virtual domain capability,
Freeside integration and migration from your current mail server.
Typical timeframe is two weeks.<br>
<br>
- <b class="h6">$2500</b> (est.) - Legacy data import from QuickBooks
- or Rodopi, or<br>
- <br>
- <b class="h6">$3000</b> (est.) - Legacy data import from any other
- system<br>
- <br>
- This covers writing a custom script to import your legacy data and running
+ <b>Legacy data import from QuickBooks or Rodopi</b> - (est.) <b class="h6">$2500</b>, or<br>
+ <b>Legacy data import from any other
+ system</b> - (est.) <b class="h6">$3000</b><br>
+ Service includes writing a custom script to import your legacy data and running
test billings concurrently with your live billing to ensure trouble-free
cut-over. </P>
</td>
</tr>
</table>
-
-
+
+</td></tr></table>
+<br>
+<table align="center" cellpadding="0" cellspacing="0" class="tblprod">
+ <tr><td align="center" valign="top">
+
<table width="118%" cellpadding="0" cellspacing="0" class="servpurp">
<tr>
- <th align="left" valign="top" > <h3>Training</h3></tr>
- <tr>
- <td align="left" valign="top"><blockquote>
- <p><b>$1000</b> - One day on-site training<br>
- <br>
- Half-day course for your sales and support representatives; time spent
- as-needed with system administrators and bookkeeper/collections folks.<br>
- <br>
- <b>$3000</b> - Three day on-site visit (two days training, one day
- live cutover)<br>
- <br>
- Typical training sessions consist of a half-day course for your system
- administrators, a half-day course for your bookkeeper/collections
- folks, and a full day course (or two half-day courses) for your sales
- and support representatives.</p>
- </blockquote></td>
- </tr>
- <tr>
- <th align="left" valign="top" > <h3>Support Contracts</h3></th>
+ <th align="left" valign="top"><a name="support"><h3>Support Contracts</h3></th>
</tr>
<tr>
- <td align="left" valign="top"> <blockquote>
- <p><b>$150/month</b> - Email support, emergency phone support<br>
- <br>
- Non-emergency support by email only; 24/7 emergency support via telephone
- or pager. Includes upgrades and optional offsite backup. Fixes for
- any problems caused by a bug in the Freeside software itself are included
- at no extra charge.<br>
- <br>
- <b>$300/month</b> - Email, IM and phone support with minor customizations<br>
- <br>
+ <td align="left" valign="top" STYLE="-moz-border-radius:30px 30px 30px 30px">
+ <p>All support contracts include quarterly upgrades, optional offsite backup, and fixes for any bugs in the Freeside software itself.
+ <br><br>
+ <b>Bronze</b> - <b class="h6">$150/month</b> - Email support<br>
+ Non-emergency support via email; 24/7 emergency support via telephone
+ or pager.<br>
+ <br>
+ <b>Silver</b> - <b class="h6">$300/month</b> - Email, IM and phone support with minor customizations<br>
Email, instant messenger and phone support during business hours;
24/7 emergency support via telephone or pager, for up to five incidents/month.
- Includes upgrades, optional offsite backup, and 3 hours/month of customizations.
- Fixes for any problems caused by a bug in the Freeside software itself
- are included and not counted against the five incidents/month.<br>
- <br>
- <b>$750/month </b>- Unlimited email, IM and phone support with significant
- customizations<br>
+ Includes 3 hours/month of customizations.<br>
<br>
+ <b>Gold</b> - <b class="h6">$750/month</b> - Unlimited email, IM and phone support with customizations<br>
Email, instant messenger and phone support during business hours;
24/7 emergency support via telephone or pager, for an unlimited number
- of incidents. Includes upgrades, optional offsite backup, and 12 hours/month
+ of incidents. Includes 12 hours/month
of customizations.<br>
<br>
- <b>$1500/month</b> - Sponsorship and unlimited support with major
- customizations<br>
- <br>
- Unlimited support as above, plus 32 hours/month of customizations.<br>
- All support contracts include remote upgrades (as desired, or scheduled
- regularly).<br>
- All support contracts include optional offsite backup service: Nightly,
- your database will be backup up, encrypted with your PGP/GPG public
- key, and transmitted to storage here. Your customer information is
- secure and can only be decrypted with your PGP/GPG private key.</p>
- </blockquote></td>
+ <b>Platinum</b> - <b class="h6">$1500/month</b> - Sponsorship and unlimited support with major customizations<br>
+ Unlimited support as above, plus 30 hours/month of customizations.<br>
+ </p>
+ </td>
</tr>
+
+ </tr>
+ </table>
+
+</td></tr></table>
+<br>
+<table align="center" cellpadding="0" cellspacing="0" class="tblprod">
+ <tr><td align="center" valign="top">
+
+ <table width="118%" cellpadding="0" cellspacing="0" class="servpurp">
<tr>
- <th align="left" valign="top" > <h3>Custimization</h3></th>
+ <th align="left" valign="top"><a name="training"><h3>Training</h3></a></th>
</tr>
<tr>
- <td align="left" valign="top" > <blockquote>
- <p><b>Customizations and extensions to the software are quoted on an
- individual basis. Is Freeside missing a feature crucial to you? Send
- a detailed description of your needs.</b></p>
- </blockquote></td>
+ <td align="left" valign="top" STYLE="-moz-border-radius:30px 30px 30px 30px">
+ <p><b>One day on-site training</b> - <b class="h6">$1600</b><br>
+ Half-day course for your sales and support representatives; time spent
+ as-needed with system administrators and bookkeeper/collections folks.<br>
+ <br>
+ <b>Three day on-site visit (two days training, one day live cutover)</b> - <b class="h6">$3200</b><br>
+ Typical training sessions consist of a half-day course for your system
+ administrators, a half-day course for your bookkeeper/collections
+ folks, and a full day course (or two half-day courses) for your sales
+ and support representatives.</p>
+ </td>
</tr>
</table>
- <table cellpadding="0" cellspacing="0" class="servteal">
+
+</td></tr></table>
+<br>
+<table align="center" cellpadding="0" cellspacing="0" class="tblprod">
+ <tr><td align="center" valign="top">
+
+ <table width="118%" cellpadding="0" cellspacing="0" class="servpurp">
+
<tr>
- <th align="left"> For orders, a quotation or more information, <span class="blkbold">contact
- Ivan Kohler <ivan@sisd.com> or phone +1 415 462 1624 </span> </th>
+ <th align="left" valign="top"><a name="customization"><h3>Customization</h3></a></th>
+ </tr>
+ <tr>
+ <td align="left" valign="top" STYLE="-moz-border-radius:30px 30px 30px 30px">
+ <p>Customizations and extensions to the software are quoted on an
+ individual basis. Is Freeside missing a feature crucial to you? Contact us to discuss your needs.</b></p>
+ </td>
</tr>
</table>
- <p> </p>
+
+</td></tr></table>
+<br>
+
+<b>For orders, a quotation or more information, contact <a href="mailto:sales@sisd.com">sales@sisd.com</a> or phone +1 415 462 1624</b>
+<br><br>
+
</div>
{ include('elements/footer.html'); }
projects / www.git / commitdiff
