index.html

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   4 <title>Freeside billing and trouble ticketing</title>
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  17           <td height="10">&nbsp;</td>
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  22           <td width="9" height="20">&nbsp;</td>
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  24             <h2>Freeside News...</h2></td>
  25           <td width="9" height="20">&nbsp;</td>
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  28           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  30 <!--              <tr align="left" valign="top">
  31                 <td width="115" align="right" valign="top"><b>Feb 7 2007:</b></td>
  32                 <td width="*">1.6.0 and 1.7.2 released</td>
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  34 -->
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  36                 <td width="115" align="right" valign="top"><b>Feb 7 2007:</b></td>
  37                 <td width="*">New web site!</td>
  38               </tr>
  39               <tr align="left" valign="top">
  40                 <td width="115" align="right" valign="top"><b>Nov 7-9 2006:</b></td>
  41                 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
  42                   booth 311</td>
  43               </tr>
  44               <tr align="left" valign="top">
  45                 <td width="115" align="right" valign="top"><b>Nov 5 2006:</b></td>
  46                 <td width="*">Web demo updated to 1.7.1</td>
  47               </tr>
  48               <tr align="left" valign="top">
  49                 <td width="115" align="right" valign="top"><b>July 17-19 2006:</b>
  50                 </td>
  51                 <td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
  52                   booth 618</td>
  53               </tr>
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  55                 <td width="115" align="right" valign="top"><b>May 22 2006:</b></td>
  56                 <td width="*"><a href="http://www.sisd.com/pipermail/freeside-users/2006-May/005134.html" target="_blank" id="teal">1.5.8
  57                   released</a></td>
  58               </tr>
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  60                 <td width="115"  align="right" valign="top"><b>May 21 2006:</b></td>
  61                 <td width="*">Web demo and documentation updated to 1.7.0</td>
  62               </tr>
  63               <tr align="left" valign="top">
  64                 <td width="115" align="right" valign="top"><b>May 16-18 2006:</b></td>
  65                 <td width="*">Exhibited at <a href="http://www.ispcon.com/Spring2006/" target="_blank" id="teal">ISPCON</a>,
  66                   booth 110-F</td>
  67               </tr>
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  69                 <td width="115" align="right" valign="top"><b>Apr 28 2006:</b></td>
  70                 <td width="*"><a href="products.html" target="_self" id="teal">Preinstalled
  71                   appliances</a> now available!</td>
  72               </tr>
  73             </table></td>
  74           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  78           <td width="*" height="18" bgcolor="#A5A3A3">&nbsp;</td>
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  83     <td width="3" rowspan="3" align="left" valign="top" background="imgs/bk/grblkline.gif">&nbsp;</td>
  84     <td width="*" rowspan="3" align="left" valign="top"> <h4>It Slices, It Dices,
  85         It's OPEN SOURCE!</h4>
  86       <p>Freeside's open source licensing frees you from licensing costs, proprietary
  87         databases and black-box applications. <a href="webdemo.html">SEE FOR YOUR
  88         SELF</a> why hundreds of companies have come to rely upon the Freeside
  89         software for their automation needs.<br>
  90         <br>
  91         For complete, easy deployment and maintenance, Freeside is available on
  92         a variety of server appliances. <a href="services.html">Remote installation
  93         service</a> is also available.<br>
  94         <br>
  95         <b>Freeside's 100% web-based</b> user interface requires no
  96         client installation of any kind. Comprehensive customer <b></b>self-care
  97         and reseller interfaces empower your customers and resellers, and reduce
  98         your staffing costs.<b></b><b></b></p>
  99       <h4><b></b><b><a href="webdemo.html"><img src="imgs/screen3.gif" alt="web demo" border="0" align="right" class="rightFloat"></a></b>BILLING</h4>
 100       <ul>
 101         <li> Flexible pricing and rating plans including anniversary billing,
 102           pro-rating, usage based billing and more. Plug-in system allows easy
 103           addition of new pricing plans. </li>
 104         <li> VoIP rating and billing, including DID inventory, rate plans, free
 105           minutes, caps, and 800# billing.</li>
 106         <li> Real-time credit card and electronic check processing with all major
 107           processing gateways. Email, fax, printed and online invoicing</div> </li>
 108       </ul>
 109       <h4>TICKETING</h4>
 110       <ul>
 111         <li> Complete, integrated trouble ticketing system included, based on
 112           Request Tracker from Best Practical Solutions </li>
 113         <li> Auto-responds to customer email, assigns a ticket number and allows
 114           your staff to track requests collaboratively </li>
 115         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 116           customizable workflow, and more. </li>
 117       </ul>
 118       <h4>CUSTOMER SERVICE</h4>
 119       <ul>
 120         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 121         <li>Customer self-care including invoice viewing, one-time and recurring
 122           payments, adding and removing services, and password changes. </li>
 123         <li>Simple API available to write your own self-service pages or applications.</li>
 124       </ul>
 125       <h4>RESELLERS</h4>
 126       <ul>
 127         <li>Unlimited resellers with branded invoices, individual pricing and
 128           payment gateways.</li>
 129         <li>Virtualized reseller access allows resellers access to only their
 130           own customers.</li>
 131         <li>Flexible, fine-grained access control<br>
 132         </li>
 133       </ul></td>
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 144             <h4>Freeside offers business solutions:</h4>
 145             <p><b>Billing and ticketing server appliances: </b>A <a href="products.html">complete
 146               solution</a> including hardware, software and support starting at
 147               $2950 shipped!<br>
 148               <br>
 149               <b>Installation services:</b> There is a solution for every level
 150               of expertise and or budget. Work with our represenatives to make
 151               your business go with ease.<br>
 152               <br>
 153               <b>On-site training: </b>We will happily come to you. If it is more
 154               convient and more worth your time and money for us to train you
 155               on site we offer that option.<br>
 156               <br>
 157               <b>Support</b> is very important. Who wants to be left in the dark
 158               with no-one to turn to in a time of need. Not with Freeside though,
 159               we offer options for your needs. <a href="support.html" target="_self">Check
 160               them out!</a><br>
 161               <br>
 162               <b>Customization:</b> Is Freeside missing a feature crucial to you?
 163               Customizations and extensions to the software are quoted on an individual
 164               basis. Send a detailed description of your needs.</p></td>
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