summaryrefslogtreecommitdiff
path: root/services.html
diff options
context:
space:
mode:
authoranime <anime>2007-01-17 20:02:57 +0000
committeranime <anime>2007-01-17 20:02:57 +0000
commit65bfa2d022cc1cfd7abf5dfed14ec444ed2c648f (patch)
tree76fdd2a28b71219e80b6feaea3e97bf29471b35e /services.html
no message
Diffstat (limited to 'services.html')
-rw-r--r--services.html192
1 files changed, 192 insertions, 0 deletions
diff --git a/services.html b/services.html
new file mode 100644
index 0000000..e679341
--- /dev/null
+++ b/services.html
@@ -0,0 +1,192 @@
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
+<html>
+<head>
+<title>Freeside Inc. Services</title>
+<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
+<meta name="Description" content="Open-source billing software for ISPs and businesses. www.sisd.com/freeside">
+<meta name="Keywords" content="billing, open source, money solutions, customer tracking">
+
+
+<link href="css/cssfreeside2.css" rel="stylesheet" type="text/css" media="screen">
+
+
+
+
+
+</head>
+<body bgcolor="#999999">
+<div id="header1">
+ <table width="100%" border="0" align="right" cellpadding="0" cellspacing="0" background="imgs/bk/bk_lava.jpg" >
+ <tr>
+ <td width="13%" height="104" align="center" valign="top"><a href="http://www.sisd.com/freeside"><img src="imgs/logo2.gif" alt="Welcome to Freeside." width="144" height="104" border="0"></a>
+ </td>
+ <td width="100%" align="left" valign="top"> <h1>Open-source billing, ticketing
+ and automation for ISPS and online businesses&nbsp;&nbsp; </h1></td>
+ </tr>
+ </table>
+</div>
+<div id="header2">
+
+ <div id="nav"> <a href="index.html" id="nav">Home</a> | <a href="products.html" id="nav">Products</a>
+ | <a href="services.html" id="nav">Services</a> | <a href="webdemo.html" id="nav">Web Demo</a> | <a href="developers.html" id="nav">Developers
+ </a> | <a href="about.html" id="nav">About</a> | <a href="contact.html" id="nav">Contact</a>&nbsp;&nbsp;</div>
+</div>
+<div id="header3"></div>
+
+<div id="content1">
+ <h6>Freeside Commercial Services</h6>
+ <table cellpadding="0" cellspacing="0" class="servteal">
+ <tr>
+ <th align="left"> For orders, a quotation or more information, <span class="blkbold">contact
+ Ivan Kohler &lt;ivan@sisd.com&gt; or phone +1 415 462 1624 </span> </th>
+ </tr>
+ </table>
+ <table width="100%" cellspacing="0" cellpadding="0" class="serv">
+ <tr>
+ <td align="left" valign="top"><img src="imgs/bk/servman.gif" width="230" height="248" class="leftFloat">
+ <h4>Installation service - your hardware </h4>
+
+ <p><b class="h4">$2000 </b>- Installation service<br>
+ <br>
+ Prefer your own hardware? This covers everything in the instructions,
+ including writing an interface to your credit card and/or ACH processor,
+ integration with your provisioning systems, setup of the signup server
+ and self-service interface, and support through bringing the software
+ live into a full production state.<br>
+ <br>
+ <b class="h4">$1000</b> - Installation of the Request Tracker ticketing
+ system.<br>
+ This covers complete installation and configuration of the open-source,
+ enterprise-grade Request Tracker ticketing system.</p>
+
+ <h6>Additional Installation service</h6>
+
+ <p><b class="h6">$750</b> - Installation of FreeRADIUS server with MySQL
+ or PostgreSQL backend.<br>
+ <br>
+ This covers complete installation, configuration, and integration
+ of the advanced, open-source FreeRADIUS RADIUS server, as well as
+ migration from your previous RADIUS configuration.</p>
+ <p><b class="h6">$2500</b> - Complete mail server (including migration
+ from current mail server), or<br>
+ <br>
+ <b class="h6">$1750</b> - Complete mail server (new ISPs - no migration)<br>
+ <br>
+ This covers installation and configuration of a complete mail server
+ solution, including SMTP, POP/IMAP (with SSL support), webmail, virus
+ filtering, user-configurable spam filtering, virtual domain capability,
+ Freeside integration and migration from your current mail server.
+ Typical timeframe is two weeks.<br>
+ <br>
+ <b class="h6">$2500</b> (est.) - Legacy data import from QuickBooks
+ or Rodopi, or<br>
+ <br>
+ <b class="h6">$3000</b> (est.) - Legacy data import from any other
+ system<br>
+ <br>
+ This covers writing a custom script to import your legacy data and running
+ test billings concurrently with your live billing to ensure trouble-free
+ cut-over. </P>
+ </td>
+ </tr>
+ </table>
+
+
+ <table width="118%" cellpadding="0" cellspacing="0" class="servpurp">
+ <tr>
+ <th align="left" valign="top" > <h3>Training</h3></tr>
+ <tr>
+ <td align="left" valign="top"><blockquote>
+ <p><b>$1000</b> - One day on-site training<br>
+ <br>
+ Half-day course for your sales and support representatives; time spent
+ as-needed with system administrators and bookkeeper/collections folks.<br>
+ <br>
+ <b>$3000</b> - Three day on-site visit (two days training, one day
+ live cutover)<br>
+ <br>
+ Typical training sessions consist of a half-day course for your system
+ administrators, a half-day course for your bookkeeper/collections
+ folks, and a full day course (or two half-day courses) for your sales
+ and support representatives.</p>
+ </blockquote></td>
+ </tr>
+ <tr>
+ <th align="left" valign="top" > <h3>Support Contracts</h3></th>
+ </tr>
+ <tr>
+ <td align="left" valign="top"> <blockquote>
+ <p><b>$150/month</b> - Email support, emergency phone support<br>
+ <br>
+ Non-emergency support by email only; 24/7 emergency support via telephone
+ or pager. Includes upgrades and optional offsite backup. Fixes for
+ any problems caused by a bug in the Freeside software itself are included
+ at no extra charge.<br>
+ <br>
+ <b>$300/month</b> - Email, IM and phone support with minor customizations<br>
+ <br>
+ Email, instant messenger and phone support during business hours;
+ 24/7 emergency support via telephone or pager, for up to five incidents/month.
+ Includes upgrades, optional offsite backup, and 3 hours/month of customizations.
+ Fixes for any problems caused by a bug in the Freeside software itself
+ are included and not counted against the five incidents/month.<br>
+ <br>
+ <b>$750/month </b>- Unlimited email, IM and phone support with significant
+ customizations<br>
+ <br>
+ Email, instant messenger and phone support during business hours;
+ 24/7 emergency support via telephone or pager, for an unlimited number
+ of incidents. Includes upgrades, optional offsite backup, and 12 hours/month
+ of customizations.<br>
+ <br>
+ <b>$1500/month</b> - Sponsorship and unlimited support with major
+ customizations<br>
+ <br>
+ Unlimited support as above, plus 32 hours/month of customizations.<br>
+ All support contracts include remote upgrades (as desired, or scheduled
+ regularly).<br>
+ All support contracts include optional offsite backup service: Nightly,
+ your database will be backup up, encrypted with your PGP/GPG public
+ key, and transmitted to storage here. Your customer information is
+ secure and can only be decrypted with your PGP/GPG private key.</p>
+ </blockquote></td>
+ </tr>
+ <tr>
+ <th align="left" valign="top" > <h3>Custimization</h3></th>
+ </tr>
+ <tr>
+ <td align="left" valign="top" > <blockquote>
+ <p><b>Customizations and extensions to the software are quoted on an
+ individual basis. Is Freeside missing a feature crucial to you? Send
+ a detailed description of your needs.</b></p>
+ </blockquote></td>
+ </tr>
+ </table>
+ <table cellpadding="0" cellspacing="0" class="servteal">
+ <tr>
+ <th align="left"> For orders, a quotation or more information, <span class="blkbold">contact
+ Ivan Kohler &lt;ivan@sisd.com&gt; or phone +1 415 462 1624 </span> </th>
+ </tr>
+ </table>
+ <p>&nbsp;</p>
+</div>
+
+
+
+
+<div id="footer">
+ <table width="90%" border="0" align="center" cellpadding="0" cellspacing="0">
+ <tr>
+ <td align="center" valign="middle"> <div id="footernav" > <a href="index.html">Home</a>
+ | <a href="products.html">Products</a> | <a href="services.html">Services</a>
+ | <a href="webdemo.html">Web Demo</a> | <a href="developers.html" >Developers</a>
+ | <a href="about.html">About</a> | <a href="contact.html">Contact</a>
+ </div></td>
+ </tr>
+ </table>
+</div>
+
+
+</body>
+</html>
+