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diff --git a/services.html b/services.html new file mode 100644 index 0000000..e679341 --- /dev/null +++ b/services.html @@ -0,0 +1,192 @@ +<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> +<html> +<head> +<title>Freeside Inc. Services</title> +<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> +<meta name="Description" content="Open-source billing software for ISPs and businesses. www.sisd.com/freeside"> +<meta name="Keywords" content="billing, open source, money solutions, customer tracking"> + + +<link href="css/cssfreeside2.css" rel="stylesheet" type="text/css" media="screen"> + + + + + +</head> +<body bgcolor="#999999"> +<div id="header1"> + <table width="100%" border="0" align="right" cellpadding="0" cellspacing="0" background="imgs/bk/bk_lava.jpg" > + <tr> + <td width="13%" height="104" align="center" valign="top"><a href="http://www.sisd.com/freeside"><img src="imgs/logo2.gif" alt="Welcome to Freeside." width="144" height="104" border="0"></a> + </td> + <td width="100%" align="left" valign="top"> <h1>Open-source billing, ticketing + and automation for ISPS and online businesses </h1></td> + </tr> + </table> +</div> +<div id="header2"> + + <div id="nav"> <a href="index.html" id="nav">Home</a> | <a href="products.html" id="nav">Products</a> + | <a href="services.html" id="nav">Services</a> | <a href="webdemo.html" id="nav">Web Demo</a> | <a href="developers.html" id="nav">Developers + </a> | <a href="about.html" id="nav">About</a> | <a href="contact.html" id="nav">Contact</a> </div> +</div> +<div id="header3"></div> + +<div id="content1"> + <h6>Freeside Commercial Services</h6> + <table cellpadding="0" cellspacing="0" class="servteal"> + <tr> + <th align="left"> For orders, a quotation or more information, <span class="blkbold">contact + Ivan Kohler <ivan@sisd.com> or phone +1 415 462 1624 </span> </th> + </tr> + </table> + <table width="100%" cellspacing="0" cellpadding="0" class="serv"> + <tr> + <td align="left" valign="top"><img src="imgs/bk/servman.gif" width="230" height="248" class="leftFloat"> + <h4>Installation service - your hardware </h4> + + <p><b class="h4">$2000 </b>- Installation service<br> + <br> + Prefer your own hardware? This covers everything in the instructions, + including writing an interface to your credit card and/or ACH processor, + integration with your provisioning systems, setup of the signup server + and self-service interface, and support through bringing the software + live into a full production state.<br> + <br> + <b class="h4">$1000</b> - Installation of the Request Tracker ticketing + system.<br> + This covers complete installation and configuration of the open-source, + enterprise-grade Request Tracker ticketing system.</p> + + <h6>Additional Installation service</h6> + + <p><b class="h6">$750</b> - Installation of FreeRADIUS server with MySQL + or PostgreSQL backend.<br> + <br> + This covers complete installation, configuration, and integration + of the advanced, open-source FreeRADIUS RADIUS server, as well as + migration from your previous RADIUS configuration.</p> + <p><b class="h6">$2500</b> - Complete mail server (including migration + from current mail server), or<br> + <br> + <b class="h6">$1750</b> - Complete mail server (new ISPs - no migration)<br> + <br> + This covers installation and configuration of a complete mail server + solution, including SMTP, POP/IMAP (with SSL support), webmail, virus + filtering, user-configurable spam filtering, virtual domain capability, + Freeside integration and migration from your current mail server. + Typical timeframe is two weeks.<br> + <br> + <b class="h6">$2500</b> (est.) - Legacy data import from QuickBooks + or Rodopi, or<br> + <br> + <b class="h6">$3000</b> (est.) - Legacy data import from any other + system<br> + <br> + This covers writing a custom script to import your legacy data and running + test billings concurrently with your live billing to ensure trouble-free + cut-over. </P> + </td> + </tr> + </table> + + + <table width="118%" cellpadding="0" cellspacing="0" class="servpurp"> + <tr> + <th align="left" valign="top" > <h3>Training</h3></tr> + <tr> + <td align="left" valign="top"><blockquote> + <p><b>$1000</b> - One day on-site training<br> + <br> + Half-day course for your sales and support representatives; time spent + as-needed with system administrators and bookkeeper/collections folks.<br> + <br> + <b>$3000</b> - Three day on-site visit (two days training, one day + live cutover)<br> + <br> + Typical training sessions consist of a half-day course for your system + administrators, a half-day course for your bookkeeper/collections + folks, and a full day course (or two half-day courses) for your sales + and support representatives.</p> + </blockquote></td> + </tr> + <tr> + <th align="left" valign="top" > <h3>Support Contracts</h3></th> + </tr> + <tr> + <td align="left" valign="top"> <blockquote> + <p><b>$150/month</b> - Email support, emergency phone support<br> + <br> + Non-emergency support by email only; 24/7 emergency support via telephone + or pager. Includes upgrades and optional offsite backup. Fixes for + any problems caused by a bug in the Freeside software itself are included + at no extra charge.<br> + <br> + <b>$300/month</b> - Email, IM and phone support with minor customizations<br> + <br> + Email, instant messenger and phone support during business hours; + 24/7 emergency support via telephone or pager, for up to five incidents/month. + Includes upgrades, optional offsite backup, and 3 hours/month of customizations. + Fixes for any problems caused by a bug in the Freeside software itself + are included and not counted against the five incidents/month.<br> + <br> + <b>$750/month </b>- Unlimited email, IM and phone support with significant + customizations<br> + <br> + Email, instant messenger and phone support during business hours; + 24/7 emergency support via telephone or pager, for an unlimited number + of incidents. Includes upgrades, optional offsite backup, and 12 hours/month + of customizations.<br> + <br> + <b>$1500/month</b> - Sponsorship and unlimited support with major + customizations<br> + <br> + Unlimited support as above, plus 32 hours/month of customizations.<br> + All support contracts include remote upgrades (as desired, or scheduled + regularly).<br> + All support contracts include optional offsite backup service: Nightly, + your database will be backup up, encrypted with your PGP/GPG public + key, and transmitted to storage here. Your customer information is + secure and can only be decrypted with your PGP/GPG private key.</p> + </blockquote></td> + </tr> + <tr> + <th align="left" valign="top" > <h3>Custimization</h3></th> + </tr> + <tr> + <td align="left" valign="top" > <blockquote> + <p><b>Customizations and extensions to the software are quoted on an + individual basis. Is Freeside missing a feature crucial to you? Send + a detailed description of your needs.</b></p> + </blockquote></td> + </tr> + </table> + <table cellpadding="0" cellspacing="0" class="servteal"> + <tr> + <th align="left"> For orders, a quotation or more information, <span class="blkbold">contact + Ivan Kohler <ivan@sisd.com> or phone +1 415 462 1624 </span> </th> + </tr> + </table> + <p> </p> +</div> + + + + +<div id="footer"> + <table width="90%" border="0" align="center" cellpadding="0" cellspacing="0"> + <tr> + <td align="center" valign="middle"> <div id="footernav" > <a href="index.html">Home</a> + | <a href="products.html">Products</a> | <a href="services.html">Services</a> + | <a href="webdemo.html">Web Demo</a> | <a href="developers.html" >Developers</a> + | <a href="about.html">About</a> | <a href="contact.html">Contact</a> + </div></td> + </tr> + </table> +</div> + + +</body> +</html> + |