From 65bfa2d022cc1cfd7abf5dfed14ec444ed2c648f Mon Sep 17 00:00:00 2001 From: anime Date: Wed, 17 Jan 2007 20:02:57 +0000 Subject: no message --- services.html | 192 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 192 insertions(+) create mode 100644 services.html (limited to 'services.html') diff --git a/services.html b/services.html new file mode 100644 index 0000000..e679341 --- /dev/null +++ b/services.html @@ -0,0 +1,192 @@ + + + +Freeside Inc. Services + + + + + + + + + + + + + +
+ + + + + +
Welcome to Freeside. +

Open-source billing, ticketing + and automation for ISPS and online businesses  

+
+
+ + +
+
+ +
+
Freeside Commercial Services
+ + + + +
For orders, a quotation or more information, contact + Ivan Kohler <ivan@sisd.com> or phone +1 415 462 1624
+ + + + +
+

Installation service - your hardware

+ +

$2000 - Installation service
+
+ Prefer your own hardware? This covers everything in the instructions, + including writing an interface to your credit card and/or ACH processor, + integration with your provisioning systems, setup of the signup server + and self-service interface, and support through bringing the software + live into a full production state.
+
+ $1000 - Installation of the Request Tracker ticketing + system.
+ This covers complete installation and configuration of the open-source, + enterprise-grade Request Tracker ticketing system.

+ +
Additional Installation service
+ +

$750 - Installation of FreeRADIUS server with MySQL + or PostgreSQL backend.
+
+ This covers complete installation, configuration, and integration + of the advanced, open-source FreeRADIUS RADIUS server, as well as + migration from your previous RADIUS configuration.

+

$2500 - Complete mail server (including migration + from current mail server), or
+
+ $1750 - Complete mail server (new ISPs - no migration)
+
+ This covers installation and configuration of a complete mail server + solution, including SMTP, POP/IMAP (with SSL support), webmail, virus + filtering, user-configurable spam filtering, virtual domain capability, + Freeside integration and migration from your current mail server. + Typical timeframe is two weeks.
+
+ $2500 (est.) - Legacy data import from QuickBooks + or Rodopi, or
+
+ $3000 (est.) - Legacy data import from any other + system
+
+ This covers writing a custom script to import your legacy data and running + test billings concurrently with your live billing to ensure trouble-free + cut-over.

+
+ + + + + + + + + + + + + + + + + + + + +

Training

+

$1000 - One day on-site training
+
+ Half-day course for your sales and support representatives; time spent + as-needed with system administrators and bookkeeper/collections folks.
+
+ $3000 - Three day on-site visit (two days training, one day + live cutover)
+
+ Typical training sessions consist of a half-day course for your system + administrators, a half-day course for your bookkeeper/collections + folks, and a full day course (or two half-day courses) for your sales + and support representatives.

+

Support Contracts

+

$150/month - Email support, emergency phone support
+
+ Non-emergency support by email only; 24/7 emergency support via telephone + or pager. Includes upgrades and optional offsite backup. Fixes for + any problems caused by a bug in the Freeside software itself are included + at no extra charge.
+
+ $300/month - Email, IM and phone support with minor customizations
+
+ Email, instant messenger and phone support during business hours; + 24/7 emergency support via telephone or pager, for up to five incidents/month. + Includes upgrades, optional offsite backup, and 3 hours/month of customizations. + Fixes for any problems caused by a bug in the Freeside software itself + are included and not counted against the five incidents/month.
+
+ $750/month - Unlimited email, IM and phone support with significant + customizations
+
+ Email, instant messenger and phone support during business hours; + 24/7 emergency support via telephone or pager, for an unlimited number + of incidents. Includes upgrades, optional offsite backup, and 12 hours/month + of customizations.
+
+ $1500/month - Sponsorship and unlimited support with major + customizations
+
+ Unlimited support as above, plus 32 hours/month of customizations.
+ All support contracts include remote upgrades (as desired, or scheduled + regularly).
+ All support contracts include optional offsite backup service: Nightly, + your database will be backup up, encrypted with your PGP/GPG public + key, and transmitted to storage here. Your customer information is + secure and can only be decrypted with your PGP/GPG private key.

+

Custimization

+

Customizations and extensions to the software are quoted on an + individual basis. Is Freeside missing a feature crucial to you? Send + a detailed description of your needs.

+
+ + + + +
For orders, a quotation or more information, contact + Ivan Kohler <ivan@sisd.com> or phone +1 415 462 1624
+

 

+
+ + + + + + + + + + -- cgit v1.2.1