<b>Silver</b> - <b class="h6">$300/month</b> - Email, IM and phone support with minor customizations<br>
Email, instant messenger and phone support during business hours;
24/7 emergency support via telephone or pager, for up to five incidents/month.
- Includes 3 hours/month of customizations.<br>
+ Includes 2 hours/month of customizations.<br>
<br>
- <b>Gold</b> - <b class="h6">$750/month</b> - Unlimited email, IM and phone support with customizations<br>
+ <b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support with customizations<br>
Email, instant messenger and phone support during business hours;
24/7 emergency support via telephone or pager, for an unlimited number
of incidents. Includes 12 hours/month
of customizations.<br>
<br>
- <b>Platinum</b> - <b class="h6">$1500/month</b> - Sponsorship and unlimited support with major customizations<br>
- Unlimited support as above, plus 30 hours/month of customizations.<br>
+ <b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support with significant customizations<br>
+ Unlimited support as above, plus 28 hours/month of customizations.<br>
+ <br>
+ <b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support with major customizations<br>
+ Unlimited support as above, plus 60 hours/month of customizations.<br>
</p>
</td>
</tr>