From e6ec3c44af6d62f0b86deb9fa1c0aa2cb17bfecb Mon Sep 17 00:00:00 2001 From: ivan Date: Wed, 14 Mar 2007 11:27:04 +0000 Subject: [PATCH] rejigger support contracts --- services.html | 11 +++++++---- 1 file changed, 7 insertions(+), 4 deletions(-) diff --git a/services.html b/services.html index 59dbfc7..60a8958 100644 --- a/services.html +++ b/services.html @@ -92,16 +92,19 @@ Silver - $300/month - Email, IM and phone support with minor customizations
Email, instant messenger and phone support during business hours; 24/7 emergency support via telephone or pager, for up to five incidents/month. - Includes 3 hours/month of customizations.
+ Includes 2 hours/month of customizations.

- Gold - $750/month - Unlimited email, IM and phone support with customizations
+ Gold - $800/month - Unlimited email, IM and phone support with customizations
Email, instant messenger and phone support during business hours; 24/7 emergency support via telephone or pager, for an unlimited number of incidents. Includes 12 hours/month of customizations.

- Platinum - $1500/month - Sponsorship and unlimited support with major customizations
- Unlimited support as above, plus 30 hours/month of customizations.
+ Platinum - $1600/month - Sponsorship and unlimited support with significant customizations
+ Unlimited support as above, plus 28 hours/month of customizations.
+
+ Diamond - $3200/month - Sponsorship and unlimited support with major customizations
+ Unlimited support as above, plus 60 hours/month of customizations.

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