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-<meta name="Description" content="Open-source billing, CRM, trouble ticketing and automation software for ISPs, VoIP providers and online businesses.">
-<meta name="Keywords" content="billing, CRM, open source, ISP, trouble ticketing, VoIP">
+<meta name="Description" content="Open-source billing, CRM, trouble ticketing, network monitoring and provisioning software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and online businesses.">
+<meta name="Keywords" content="billing, CRM, open source, ISP, WISP, trouble ticketing, VoIP, CDR rating, CDR billing, network monitoirng">
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<td width="13%" height="104" align="center" valign="top"><a href="http://www.freeside.biz/freeside"><img src="imgs/logo2.gif" alt="Welcome to Freeside." width="144" height="104" border="0"></a>
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- <h1>Open-source billing, CRM, trouble ticketing
- and automation</h1><br>
- <h2>for ISPs, VoIP, hosting, service and content providers
- and online businesses</h2>
+ <h1>Open-source billing, CRM, trouble ticketing, network monitoring
+ and provisioning</h1><br>
+ <h2>for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and online businesses
+ </h2>
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-
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-<title>Billing, CRM and trouble ticketing - Freeside</title>
+<title>Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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<a href="http://www.afmug.com" target="_blank"><img src="afarmtall.jpg" border=0 align="left" alt="Animal Farm"></a>
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- <!-- <h4>We're exhibiting!</h4> -->
<h5> Animal Farm
<h5> Booth #8</h5>
<h4>Feb 1-2, 2012</h4>
<a href="http://www.wispa.org/ispamerica-2012" target="_blank"><img src="ispamerica.png" border=0 align="left" alt="ISPAmerica"></a>
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- <!--<h4>We're exhibiting!</h4> -->
+ <!-- <h4>We're exhibiting!</h4> -->
<h5> ISPAmerica
<h5> Booth #302</h5>
<h4>Mar 28-30, 2012</h4>
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- <td>
- <h4>Awarded</h4>
- <h6>Best of Show</h6>
- <h6>Open Source</h6>
- <h4>ITExpo East 2010</h4>
- </td>
- </tr>
-
- <tr><td> </td></tr>
-
- <tr>
- <td>
- <img src="imgs/itexpo_best_of_show.jpg" border=0 align="left" alt="ITExpo Best of Show">
- </td>
- <td>
- <h4>Awarded</h4>
- <h6>Best of Show</h6>
- <h6>Open Source</h6>
- <h4>ITExpo East 2009</h4>
- </td>
- </tr>
-
- </table>
-
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<td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
- <p>Freeside is the premier open-source billing, CRM, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
+ <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
<p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
software for their automation needs.<br>
<br>
<li> Multiple queues, custom fields, templates, ticket associations, templates,
customizable workflow, and more. </li>
</ul>
+ <h4>NETWORK MONITORING</h4>
+ <ul class="indented">
+ <li> Complete, integrated network monitoring system included, based on
+ Torrus from K-Open GmbH</li>
+ <li>SNMP discovery, collection and graphing</li>
+ <li>95th percentile and volume billing</li>
+ </ul>
+
<h4>CUSTOMER SERVICE</h4>
<ul class="indented">
<li>Online signup page with immediate credit card authorization and provisioning.</li>
<br>
+
+ <table>
+
+ <tr>
+ <td>
+ <img src="imgs/itexpo_best_of_show.jpg" border=0 align="left" alt="ITExpo Best of Show">
+ </td>
+ <td>
+ <h4>Awarded</h4>
+ <h6>Best of Show</h6>
+ <h6>Open Source</h6>
+ <h4>ITExpo East 2009</h4>
+ <h4>ITExpo East 2010</h4>
+ </td>
+
+ <td>
+ <img src="imgs/itexpo_best_of_show_2010.jpg" border=0 align="left" alt="ITExpo Best of Show">
+ </td>
+ </tr>
+
+ </table>
+
+ </td>
+
+ </tr>
+</table>
+
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+-->
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+
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-<p>
-Prefer your own hardware? Implementation services include complete installation and configuration the Freeside billing software and integrated Request Tracker ticketing system, integration with your credit card and/or ACH gateway, setup of the signup and self-service interfaces, integration with your public servers for provisioning of items such as phone numbers, RADIUS accounts, etc., and support bringing the software live into production.</p>
+<p>All implementation services include:</p>
+ <ul class="indented">
+ <li>Installation and configuration the Freeside billing software, including the integrated ticketing and network monitoring
+ <li>Installation and skinning of the customer signup and self-service portal
+ <li>Integration with your credit card and/or E-check processor
+ <li>For ISPs, server provisioning for RADIUS accounts, mailboxes, etc.
+ <li>For VoIP providers, import of rate tables and CDRs, and switch provisioning for phone numbers and PBX tenants
+ <li>Remote training session
+ <li>Support through bringing the software live and into production
+ </ul>
<p><b>Basic implementation service</b> - <b class="h6">$2450</b><br>
Basic implementation service includes three months of support.
<br>
</p>
+ <p>Looking for these implementation services including hardware? See our <a href="products.html">products</a>.</p>
+
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of the advanced, open-source FreeRADIUS RADIUS server, as well as
migration from your previous RADIUS configuration.</p>
<p>
- <b>Legacy data import from QuickBooks or Rodopi</b> - (est.) <b class="h6">$2950</b>, or<br>
+ <b>Legacy data import from BillMax</b> - (est.) <b class="h6">$2950</b><br>
+ <b>Legacy data import from Platypus</b> - (est.) <b class="h6">$2950</b><br>
<b>Legacy data import from any other
system</b> - (est.) <b class="h6">$3900</b><br>
Service includes writing custom import scripts to migrate your legacy data, refind by
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<p>All support contracts include:</p>
<ul class="indented">
- <li>Quarterly upgrades.
+ <li>Quarterly upgrades
<!-- <li>Offsite backup (optional).-->
- <li>Temporary replacement server available
- <li>24/7 emergency support via telephone or pager.
+<!-- <li>Temporary replacement server available -->
+ <li>24/7 emergency support via telephone or pager
+ <li><a href="http://cardfortress.com/">CardFortress</a> offsite credit card storage for PCI compliance (optional)
</ul>
<p><b>Bronze</b> - <b class="h6">$195/month</b> - Email support and upgrades
<ul class="indented">
- <li>Non-emergency support via email.
- <li>10% discount on additional consulting or customization work.
+ <li>Non-emergency support via email
+ <li>10% discount on additional consulting or customization work
</ul>
<p><b>Silver</b> - <b class="h6">$395/month</b> - Email, IM and phone support with minor customizations
<ul class="indented">
- <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
- <li>3 hours/month of customizations.
- <li>20% discount on additional consulting or customization work.
+ <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
+ <li>3 hours/month of customizations
+ <li>20% discount on additional consulting or customization work
</ul>
<p><b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support, direct developer access and significant customizations
<ul class="indented">
- <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
- <li>Direct access to all company developers and staff.
- <li>10 hours/month of customizations.
- <li>30% discount on additional consulting or customization work.
+ <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
+ <li>Direct access to all company developers and staff
+ <li>10 hours/month of customizations
+ <li>30% discount on additional consulting or customization work
</ul>
<p><b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support, direct developer access and substantial customizations<br>
<ul class="indented">
- <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
- <li>Direct access to all company developers and staff.
- <li>24 hours/month of customizations.
- <li>40% discount on additional consulting or customization work.
+ <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
+ <li>Direct access to all company developers and staff
+ <li>24 hours/month of customizations
+ <li>40% discount on additional consulting or customization work
</ul>
<p><b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
<ul class="indented">
- <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
- <li>Direct access to all company developers and staff.
- <li>52 hours/month of customizations.
- <li>50% discount on additional consulting or customization work.
+ <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
+ <li>Direct access to all company developers and staff
+ <li>52 hours/month of customizations
+ <li>50% discount on additional consulting or customization work
</ul>
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- <p>Customizations and extensions to the software are quoted on an
+ <p>Customizations and extensions to the software can be quoted on an
individual basis. Is Freeside missing a feature crucial to you? Contact us to discuss your needs.</b></p>
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projects / www.git / commitdiff
