<table cellpadding="0" cellspacing="0" class="servteal">
<tr>
<th align="left"> For orders, a quotation or more information, <span class="blkbold">contact
- Ivan Kohler <ivan@sisd.com> or phone +1 415 462 1624 </span> </th>
+ Ivan Kohler <ivan@freeside.biz> or phone +1 415 462 1624 </span> </th>
</tr>
</table>
-->
<th align="left" valign="top"><a name="install"><h3>Installation service</h3></a></th>
</tr>
<tr>
- <td align="left" valign="top" STYLE="-moz-border-radius:30px 30px 30px 30px">
+ <td align="left" valign="top">
<p><b>Freeside and RT Installation service</b> - <b class="h6">$2000</b><br>
Prefer your own hardware? This service includes complete installation and configuration the Freeside billing software and integrated Request Tracker ticketing system, integration with your credit card and/or ACH gateway, setup of the signup and self-service interfaces, integration with your public servers for provisioning of mailboxes, RADIUS, etc., and support through bringing the software live into a full production state and the first two months of usage.
</th>
</tr>
<tr>
- <td align="left" valign="top" STYLE="-moz-border-radius:30px 30px 30px 30px">
+ <td align="left" valign="top">
<p><b>Installation of FreeRADIUS server with MySQL or PostgreSQL backend</b> - <b class="h6">$750</b><br>
This service include complete installation, configuration, and integration
<th align="left" valign="top"><a name="support"><h3>Support Contracts</h3></th>
</tr>
<tr>
- <td align="left" valign="top" STYLE="-moz-border-radius:30px 30px 30px 30px">
+ <td align="left" valign="top">
<p>All support contracts include quarterly upgrades, optional offsite backup, and fixes for any bugs in the Freeside software itself.
<br><br>
<b>Bronze</b> - <b class="h6">$150/month</b> - Email support<br>
Non-emergency support via email; 24/7 emergency support via telephone
- or pager.<br>
+ or pager. 10% discount on additional consulting or customization work.<br>
<br>
<b>Silver</b> - <b class="h6">$300/month</b> - Email, IM and phone support with minor customizations<br>
Email, instant messenger and phone support during business hours;
24/7 emergency support via telephone or pager, for up to five incidents/month.
- Includes 2 hours/month of customizations.<br>
+ Includes 2 hours/month of customizations. 20% discount on additional consulting or customization work.<br>
<br>
<b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support, direct developer access and significant customizations<br>
Email, instant messenger and phone support during business hours;
24/7 emergency support via telephone or pager, for an unlimited number
of incidents. Direct access to all company developers and staff. Includes 12 hours/month
- of customizations.<br>
+ of customizations. 30% discount on additional consulting or customization work.<br>
<br>
- <b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support with substantial customizations<br>
- Unlimited support as above including direct access to all company developers and staff, plus 28 hours/month of customizations.<br>
+ <b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support, direct developer access and substantial customizations<br>
+ Unlimited support as above including direct access to all company developers and staff, plus 28 hours/month of customizations. 40% discount on additional consulting or customization work.<br>
<br>
- <b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support with major customizations<br>
- Unlimited support as above including direct access to all company developers and staff, plus 60 hours/month of customizations.<br>
+ <b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
+ Unlimited support as above including direct access to all company developers and staff, plus 60 hours/month of customizations. 50% discount on additional consulting or customization work.<br>
</p>
</td>
</tr>
<th align="left" valign="top"><a name="training"><h3>Training</h3></a></th>
</tr>
<tr>
- <td align="left" valign="top" STYLE="-moz-border-radius:30px 30px 30px 30px">
+ <td align="left" valign="top">
<p><b>One day on-site training</b> - <b class="h6">$1600</b><br>
Half-day course for your sales and support representatives; time spent
as-needed with system administrators and bookkeeper/collections folks.<br>
<th align="left" valign="top"><a name="customization"><h3>Customization</h3></a></th>
</tr>
<tr>
- <td align="left" valign="top" STYLE="-moz-border-radius:30px 30px 30px 30px">
+ <td align="left" valign="top">
<p>Customizations and extensions to the software are quoted on an
individual basis. Is Freeside missing a feature crucial to you? Contact us to discuss your needs.</b></p>
</td>
</td></tr></table>
<br>
-<b>For orders, a quotation or more information, contact <a href="mailto:sales@sisd.com">sales@sisd.com</a> or phone +1 415 462 1624</b>
+<b>For orders, a quotation or more information, contact <a href="mailto:sales@freeside.biz">sales@freeside.biz</a> or phone +1 415 462 1624</b>
<br><br>
</div>
projects / www.git / blobdiff