support contracts provide discounts on additional consulting
authorivan <ivan>
Fri, 28 Mar 2008 23:41:43 +0000 (23:41 +0000)
committerivan <ivan>
Fri, 28 Mar 2008 23:41:43 +0000 (23:41 +0000)
services.html

index 0b4600d..f9eddad 100644 (file)
             <br><br>
             <b>Bronze</b> - <b class="h6">$150/month</b> - Email support<br>
             Non-emergency support via email; 24/7 emergency support via telephone
-            or pager.<br>
+            or pager.  10% discount on additional consulting or customization work.<br>
             <br>
             <b>Silver</b> - <b class="h6">$300/month</b> - Email, IM and phone support with minor customizations<br>
             Email, instant messenger and phone support during business hours; 
             24/7 emergency support via telephone or pager, for up to five incidents/month. 
-            Includes 2 hours/month of customizations.<br>
+            Includes 2 hours/month of customizations.  20% discount on additional consulting or customization work.<br>
             <br>
             <b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support, direct developer access and significant customizations<br>
             Email, instant messenger and phone support during business hours; 
             24/7 emergency support via telephone or pager, for an unlimited number 
             of incidents.  Direct access to all company developers and staff.  Includes 12 hours/month 
-            of customizations.<br>
+            of customizations.  30% discount on additional consulting or customization work.<br>
             <br>
             <b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support, direct developer access and substantial customizations<br>
-            Unlimited support as above including direct access to all company developers and staff, plus 28 hours/month of customizations.<br>
+            Unlimited support as above including direct access to all company developers and staff, plus 28 hours/month of customizations.  40% discount on additional consulting or customization work.<br>
             <br>
             <b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
-            Unlimited support as above including direct access to all company developers and staff, plus 60 hours/month of customizations.<br>
+            Unlimited support as above including direct access to all company developers and staff, plus 60 hours/month of customizations.  50% discount on additional consulting or customization work.<br>
             </p>
         </td>
     </tr>