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   3 <title>Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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   7 Full day <a href="http://www.freeside.biz/mediawiki/index.php/1_Day_Wisp_Training">training class</a> at <a href="http://www.cvent.com/events/wispamerica-2015/event-summary-5fddb419659f4b57871bfd2d0b690a85.aspx">WISPAmerica</a>, Monday, Feb 23th, St. Louis.  <a href="https://www.cvent.com/events/wispamerica-2015/registration-5fddb419659f4b57871bfd2d0b690a85.aspx">Register now!</a><br>
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  22            <h6>We're exhibiting!</h6>
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  33             <a href="http://www.fispalive.com/" target="_blank"><img src="FISPA.png" border=0 align="center" alt="FISPA"></a>
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  37 <!--            <h4>We're exhibiting!</h4> -->
  38             <h5>&nbsp;FISPA Live</h5>
  39             <h4>Feb 2-4, 2015</h4>
  40             <h4>New Orleans, Louisiana</h4>
  41 &nbsp;&nbsp;<a href="mailto:sales@freeside.biz?subject=FISPA Live discount">Contact us</a> for a discount code<br><br>
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  47             <a href="http://www.cvent.com/events/wispamerica-2015/event-summary-5fddb419659f4b57871bfd2d0b690a85.aspx" target="_blank"><img src="wispamerica2014.png" border=0 align="center" alt="WISPAmerica"></a>
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  51 <!--            <h4>We're exhibiting!</h4> -->
  52             <h5>&nbsp;WISPAmerica</h5>
  53             <h4>Booth #207</h4>
  54             <h4>Feb 23-26, 2015</h4>
  55             <h4>St. Louis,  Missouri</h4>
  56           </td>
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  58 <!--
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  60         <td colspan=2><h4>Use coupon code FIS136 for a $50 discount!</h4></td>
  61         </tr>
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  65             <a href="http://www.comptelplus.org" target="_blank"><img src="Comptel-Plus-logo.jpg" border=0 align="center" alt="CompTel Plus"></a>
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  69 <!--            <h4>We're exhibiting!</h4> -->
  70             <h5>&nbsp;Comptel Plus</h5>
  71             <h4>Booth #321</h4>
  72             <h4>Apr 12-14, 2015</h4>
  73             <h4>Orlando, Florida</h4>
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  87           <td height="10">&nbsp;</td>
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  93           <td width="9" height="20">&nbsp;</td>
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  95             <h2>Freeside News...</h2></td>
  96           <td width="9" height="20">&nbsp;</td>
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  99           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
 100           <td height="*" align="center" valign="top" bgcolor="#A5A3A3"><table width="100%" border="0" cellpadding="2" cellspacing="5">
 101               <tr align="left" valign="top">
 102                 <td width="115" align="right" valign="top"><b>Dec&nbsp;9&nbsp;2014:</b></td>
 103                 <td width="*"><a href="/blog/2014/12/freeside-3-5-released/">3.5 released</a></td>
 104               </tr>
 105               <tr align="left" valign="top">
 106                 <td width="115" align="right" valign="top"><b>Oct&nbsp;23&nbsp;2014:</b></td>
 107                 <td width="*"><a href="/blog/2014/10/freeside-3-4-released/">3.4 released</a></td>
 108               </tr>
 109               <tr align="left" valign="top">
 110                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;14-16&nbsp;2014:</b></nobr></td>
 111                 <td width="*">Exhibited at <a href="http://www.cvent.com/events/wispapalooza-2014/event-summary-8773af34cc4944efba5cfd664bcce724.aspx">WISPAPalooza</a></td>
 112               </tr>
 113
 114               <tr align="left" valign="top">
 115                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;5-7&nbsp;2014:</b></nobr></td>
 116                 <td width="*">Exhibited at <a href="http://www.comptelplus.org">CompTel Plus</a></td>
 117               </tr>
 118
 119               <tr align="left" valign="top">
 120                 <td width="115" align="right" valign="top"><b>Sep&nbsp;7&nbsp;2014:</b></td>
 121                 <td width="*"><a href="/blog/2014/09/freeside-2-3-x-eol/">2.3.x end-of-life</a></td>
 122               </tr>
 123
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 125                 <td width="115" align="right" valign="top"><nobr><b>Jul&nbsp;21-23&nbsp;2014:</b></nobr></td>
 126                 <td width="*">Exhibited at <a href="http://www.oscon.com/oscon2014">OSCON</a></td>
 127               </tr>
 128
 129               <tr align="left" valign="top">
 130                 <td width="115" align="right" valign="top"><nobr><b>Jun&nbsp;16-18&nbsp;2014:</b></nobr></td>
 131                 <td width="*">Exhibited at <a href="http://fispalive.com/atlanta-2014/atlanta-2014-schedule-at-a-glance/">FISPA Live</a></td>
 132               </tr>
 133
 134               <tr align="left" valign="top">
 135                 <td width="115" align="right" valign="top"><b>May&nbsp;28&nbsp;2014:</b></td>
 136                 <td width="*"><a href="/blog/2014/05/freeside-3-3-released/">3.3 released</a></td>
 137               </tr>
 138
 139               <tr align="left" valign="top">
 140                 <td width="115" align="right" valign="top"><nobr><b>Mar&nbsp;25-27&nbsp;2014:</b></nobr></td>
 141                 <td width="*">Exhibited at <a href="http://www.cvent.com/events/wispamerica-2014/archived-dc9ccd7053d04105a40aacc551fe59fd.aspx">WISP America</a></td>
 142               </tr>
 143
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 145                 <td width="115" align="right" valign="top"><nobr><b>Mar&nbsp;16-18&nbsp;2014:</b></nobr></td>
 146                 <td width="*">Exhibited at <a href="http://www.comptelplus.org/">CompTel Plus</a></td>
 147               </tr>
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 149               <tr align="left" valign="top">
 150                 <td width="115" align="right" valign="top"><b>Mar&nbsp;3&nbsp;2014:</b></td>
 151                 <td width="*"><a href="/blog/2014/03/freeside-3.2-released">3.2 released</a></td>
 152               </tr>
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 155                 <td width="115" align="right" valign="top"><nobr><b>Feb&nbsp;19-21&nbsp;2014:</b></nobr></td>
 156                 <td width="*">Exhibited at <a href="http://fispalive.com/nashville-2014/nashville-2014-schedule-at-a-glance/">FISPA Live</a></td>
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 158
 159 <!--
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 161                 <td width="115" align="right" valign="top"><nobr><b>Jan&nbsp;29-31&nbsp;2014:</b></nobr></td>
 162                 <td width="*">Exhibited at <a href="http://www.tmcnet.com/voip/conference/digium-asterisk-world/">Asterisk World</a> / <a href="http://itexpo.tmcnet.com/east/">Internet Telephony Expo</a></td>
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 167           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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 170           <td width="9" height="18" align="right" valign="top"><img src="imgs/bk/corners/grey.gif" width="21" height="22"></td>
 171           <td width="*" height="18" bgcolor="#A5A3A3">&nbsp;</td>
 172           <td width="9" height="18" align="left" valign="top"><img src="imgs/bk/corners/grey_rt.gif"></td>
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 179           <td width="384" bgcolor="#BEBDBD"><br>
 180             <h4>Freeside offers business solutions:</h4>
 181             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 182               <br>
 183               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 184               <br>
 185               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 186               <br>
 187               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 188               <br>
 189               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 190               <br>
 191               <br>
 192           </td>
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 196       <br>
 197
 198 <!--      <img src="imgs/freedom.gif" alt=" "> -->
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 200     </td>
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 202     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 203       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 204       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 205         software for their automation needs.<br>
 206         <br>
 207         For complete, easy deployment and maintenance, Freeside is available on
 208         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 209 <!--
 210         <br>
 211 <b>Freeside's 100% web-based</b> user interface requires no
 212         client installation of any kind. Comprehensive customer <b></b>self-care
 213         and reseller interfaces empower your customers and resellers, and reduce
 214         your staffing costs.<b></b><b></b></p>
 215 -->
 216
 217       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 218
 219       <h6>KEY&nbsp;FEATURES</h6>
 220
 221       <h4><b></b>BILLING</h4>
 222
 223       <ul class="indented">
 224         <li> Flexible pricing and rating plans including anniversary billing,
 225           pro-rating, usage based billing and more.  Plug-in system allows easy
 226           addition of new pricing plans. </li>
 227         <li> VoIP rating and billing, including DID inventory, rate plans, free
 228           minutes, caps, and 800# billing.</li>
 229         <li> Real-time credit card and electronic check processing with all major
 230           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 231       </ul>
 232       <h4>TICKETING</h4>
 233       <ul class="indented">
 234         <li> Complete, integrated trouble ticketing system included, based on
 235           Request Tracker from Best Practical Solutions </li>
 236         <li> Auto-responds to customer email, assigns a ticket number and allows
 237           your staff to track requests collaboratively </li>
 238         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 239           customizable workflow, and more. </li>
 240       </ul>
 241       <h4>NETWORK MONITORING</h4>
 242       <ul class="indented">
 243         <li> Complete, integrated network monitoring system included, based on
 244           Torrus from K-Open GmbH</li>
 245         <li>SNMP discovery, collection and graphing</li>
 246         <li>95th percentile and volume billing</li>
 247       </ul>
 248
 249       <h4>CUSTOMER SERVICE</h4>
 250       <ul class="indented">
 251         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 252         <li>Customer self-care including invoice viewing, one-time and recurring
 253           payments, adding and removing services, and password changes. </li>
 254         <li>Simple API available to write your own self-service pages or applications.</li>
 255       </ul>
 256       <h4>RESELLERS</h4>
 257       <ul class="indented">
 258         <li>Unlimited resellers with branded invoices, individual pricing and
 259           payment gateways.</li>
 260         <li>Virtualized reseller access allows resellers access to only their
 261           own customers.</li>
 262         <li>Flexible, fine-grained access control<br>
 263         </li>
 264       </ul>
 265
 266     <br>
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 272           <td>
 273             <img src="imgs/itexpo_best_of_show_2013_small.png" border=0 align="left" alt="ITExpo Best of Show">
 274           </td>
 275           <td>
 276             <h6>Awarded Best of Show</h6>
 277             <h4>ITExpo West 2013</h4>
 278             <h4>ITExpo East 2010</h4>
 279             <h4>ITExpo East 2009</h4>
 280           </td>
 281
 282 <!--
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 284             <img src="imgs/itexpo_best_of_show_2010.jpg" border=0 align="left" alt="ITExpo Best of Show">
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 294 </table>
 295
 296 <!-- bring me back again soon
 297
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 299       <table STYLE="border:1px solid black" CELLSPACING=0>
 300         <tr>
 301           <td BGCOLOR="#ffffff">
 302             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 303           </td>
 304           <td BGCOLOR="#ffffff">
 305             <h5>Please support network neutrality</h5>
 306             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
 307           </td>
 308         </tr>
 309       </table>
 310
 311     </center>
 312
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