index.html

   1 <html>
   2 <head>
   3 <title>Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
   4 { include('elements/header.html'); }
   5
   6  <div id="header_extra">
   7 Full day <a href="http://www.freeside.biz/mediawiki/index.php/1_Day_Wisp_Training">training class</a> at <a href="http://www.cvent.com/events/wispapalooza-2014/event-summary-8773af34cc4944efba5cfd664bcce724.aspx">WISPAPALOOZA</a>, Monday, Oct 13th, Las Vegas.  <a href="https://www.cvent.com/events/wispapalooza-2014/registration-8773af34cc4944efba5cfd664bcce724.aspx">Register now!</a>
   8  </div>
   9
  10
  11 <div id="content_none">
  12
  13 <table width="100%" border="0" cellpadding="0" cellspacing="0">
  14   <tr>
  15
  16     <td width="450" align="center" valign="top" bgcolor="#BEBDBD" STYLE="padding:4px">
  17
  18       <table>
  19
  20         <tr>
  21           <td colspan=2 align="center">
  22            <h6>We're exhibiting!</h6>
  23           </td>
  24         </tr>
  25
  26         <tr>
  27           <td align="center">
  28             <a href="http://www.wispapalooza.net/" target="_blank"><img src="wispapalooza.png" border=0 align="center" alt="WISPAPalooza"></a>
  29           </td>
  30
  31           <td align=top>
  32 <!--            <h4>We're exhibiting!</h4> -->
  33             <h5>&nbsp;WISPAPalooza</h5>
  34             <h4>Booth #136</h4>
  35             <h4>Oct 14-16, 2014</h4>
  36             <h4>Las Vegas, Nevada</h4>
  37           </td>
  38         </tr>
  39
  40         <tr>
  41           <td colspan=2>
  42           </td>
  43         </tr>
  44
  45       </table>
  46
  47       <table width="420" height="*" border="0" cellpadding="0" cellspacing="0">
  48
  49         <tr>
  50           <td height="10">&nbsp;</td>
  51           <td height="10">&nbsp;</td>
  52           <td height="10">&nbsp;</td>
  53         </tr>
  54
  55         <tr bgcolor="#5E355D">
  56           <td width="9" height="20">&nbsp;</td>
  57           <td height="20">
  58             <h2>Freeside News...</h2></td>
  59           <td width="9" height="20">&nbsp;</td>
  60         </tr>
  61         <tr>
  62           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
  63           <td height="*" align="center" valign="top" bgcolor="#A5A3A3"><table width="100%" border="0" cellpadding="2" cellspacing="5">
  64
  65               <tr align="left" valign="top">
  66                 <td width="115" align="right" valign="top"><nobr><b>Jun&nbsp;16-18&nbsp;2014:</b></nobr></td>
  67                 <td width="*">Exhibited at <a href="http://www.fispalive.com/">FISPA Live</a></td>
  68               </tr>
  69
  70               <tr align="left" valign="top">
  71                 <td width="115" align="right" valign="top"><b>May&nbsp;28&nbsp;2014:</b></td>
  72                 <td width="*"><a href="/blog/2014/05/freeside-3-3-released/">3.3 released</a></td>
  73               </tr>
  74
  75               <tr align="left" valign="top">
  76                 <td width="115" align="right" valign="top"><b>Apr&nbsp;2&nbsp;2014:</b></td>
  77                 <td width="*"><a href="/blog/2014/04/freeside-2-3-9-released/">2.3.9 released</a></td>
  78               </tr>
  79
  80               <tr align="left" valign="top">
  81                 <td width="115" align="right" valign="top"><nobr><b>Mar&nbsp;25-27&nbsp;2014:</b></nobr></td>
  82                 <td width="*">Exhibited at <a href="http://www.wispamerica.net/">WISP America</a></td>
  83               </tr>
  84
  85               <tr align="left" valign="top">
  86                 <td width="115" align="right" valign="top"><nobr><b>Mar&nbsp;16-18&nbsp;2014:</b></nobr></td>
  87                 <td width="*">Exhibited at <a href="http://www.comptelplus.org/">CompTel Plus</a></td>
  88               </tr>
  89
  90               <tr align="left" valign="top">
  91                 <td width="115" align="right" valign="top"><b>Mar&nbsp;3&nbsp;2014:</b></td>
  92                 <td width="*"><a href="/blog/2014/03/freeside-3.2-released">3.2 released</a></td>
  93               </tr>
  94
  95               <tr align="left" valign="top">
  96                 <td width="115" align="right" valign="top"><nobr><b>Feb&nbsp;19-21&nbsp;2014:</b></nobr></td>
  97                 <td width="*">Exhibited at <a href="http://fispalive.com/">FISPA Live</a></td>
  98               </tr>
  99
 100               <tr align="left" valign="top">
 101                 <td width="115" align="right" valign="top"><nobr><b>Jan&nbsp;29-31&nbsp;2014:</b></nobr></td>
 102                 <td width="*">Exhibited at <a href="http://www.tmcnet.com/voip/conference/digium-asterisk-world/">Asterisk World</a> / <a href="http://itexpo.tmcnet.com/east/">Internet Telephony Expo</a></td>
 103               </tr>
 104
 105               <tr align="left" valign="top">
 106                 <td width="115" align="right" valign="top"><b><nobr>Oct&nbsp;14-18&nbsp;2013:</b></nobr></td>
 107                 <td width="*">Exhibited at <a href="http://www.cvent.com/events/wispapalooza-2013/event-summary-95ba2d6f4ba1492f8041f2306f4c7786.aspx">WISPAPALOOZA</a></td>
 108               </tr>
 109
 110               <tr align="left" valign="top">
 111                 <td width="115" align="right" valign="top"><b><nobr>Aug&nbsp;28-29&nbsp;2013:</b></nobr></td>
 112                 <td width="*">Exhibited at <a href="http://itexpo.tmcnet.com/">Internet Telephony Expo</a>, awarded Best of Show!</td>
 113               </tr>
 114
 115             </table></td>
 116           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
 117         </tr>
 118         <tr>
 119           <td width="9" height="18" align="right" valign="top"><img src="imgs/bk/corners/grey.gif" width="21" height="22"></td>
 120           <td width="*" height="18" bgcolor="#A5A3A3">&nbsp;</td>
 121           <td width="9" height="18" align="left" valign="top"><img src="imgs/bk/corners/grey_rt.gif"></td>
 122         </tr>
 123       </table>
 124
 125       <br>
 126       <table width="100%" border="0" cellpadding="10">
 127         <tr>
 128           <td width="384" bgcolor="#BEBDBD"><br>
 129             <h4>Freeside offers business solutions:</h4>
 130             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 131               <br>
 132               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 133               <br>
 134               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 135               <br>
 136               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 137               <br>
 138               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 139               <br>
 140               <br>
 141           </td>
 142         </tr>
 143       </table>
 144
 145       <br>
 146
 147 <!--      <img src="imgs/freedom.gif" alt=" "> -->
 148
 149     </td>
 150
 151     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 152       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 153       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 154         software for their automation needs.<br>
 155         <br>
 156         For complete, easy deployment and maintenance, Freeside is available on
 157         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 158 <!--
 159         <br>
 160 <b>Freeside's 100% web-based</b> user interface requires no
 161         client installation of any kind. Comprehensive customer <b></b>self-care
 162         and reseller interfaces empower your customers and resellers, and reduce
 163         your staffing costs.<b></b><b></b></p>
 164 -->
 165
 166       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 167
 168       <h6>KEY&nbsp;FEATURES</h6>
 169
 170       <h4><b></b>BILLING</h4>
 171
 172       <ul class="indented">
 173         <li> Flexible pricing and rating plans including anniversary billing,
 174           pro-rating, usage based billing and more.  Plug-in system allows easy
 175           addition of new pricing plans. </li>
 176         <li> VoIP rating and billing, including DID inventory, rate plans, free
 177           minutes, caps, and 800# billing.</li>
 178         <li> Real-time credit card and electronic check processing with all major
 179           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 180       </ul>
 181       <h4>TICKETING</h4>
 182       <ul class="indented">
 183         <li> Complete, integrated trouble ticketing system included, based on
 184           Request Tracker from Best Practical Solutions </li>
 185         <li> Auto-responds to customer email, assigns a ticket number and allows
 186           your staff to track requests collaboratively </li>
 187         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 188           customizable workflow, and more. </li>
 189       </ul>
 190       <h4>NETWORK MONITORING</h4>
 191       <ul class="indented">
 192         <li> Complete, integrated network monitoring system included, based on
 193           Torrus from K-Open GmbH</li>
 194         <li>SNMP discovery, collection and graphing</li>
 195         <li>95th percentile and volume billing</li>
 196       </ul>
 197
 198       <h4>CUSTOMER SERVICE</h4>
 199       <ul class="indented">
 200         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 201         <li>Customer self-care including invoice viewing, one-time and recurring
 202           payments, adding and removing services, and password changes. </li>
 203         <li>Simple API available to write your own self-service pages or applications.</li>
 204       </ul>
 205       <h4>RESELLERS</h4>
 206       <ul class="indented">
 207         <li>Unlimited resellers with branded invoices, individual pricing and
 208           payment gateways.</li>
 209         <li>Virtualized reseller access allows resellers access to only their
 210           own customers.</li>
 211         <li>Flexible, fine-grained access control<br>
 212         </li>
 213       </ul>
 214
 215     <br>
 216
 217
 218       <table>
 219
 220         <tr>
 221           <td>
 222             <img src="imgs/itexpo_best_of_show_2013_small.png" border=0 align="left" alt="ITExpo Best of Show">
 223           </td>
 224           <td>
 225             <h6>Awarded Best of Show</h6>
 226             <h4>ITExpo West 2013</h4>
 227             <h4>ITExpo East 2010</h4>
 228             <h4>ITExpo East 2009</h4>
 229           </td>
 230
 231 <!--
 232           <td>
 233             <img src="imgs/itexpo_best_of_show_2010.jpg" border=0 align="left" alt="ITExpo Best of Show">
 234           </td>
 235         </tr>
 236 -->
 237
 238       </table>
 239
 240     </td>
 241
 242   </tr>
 243 </table>
 244
 245 <!-- bring me back again soon
 246
 247     <center>
 248       <table STYLE="border:1px solid black" CELLSPACING=0>
 249         <tr>
 250           <td BGCOLOR="#ffffff">
 251             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 252           </td>
 253           <td BGCOLOR="#ffffff">
 254             <h5>Please support network neutrality</h5>
 255             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
 256           </td>
 257         </tr>
 258       </table>
 259
 260     </center>
 261
 262 -->
 263
 264 { include('elements/footer.html'); }
 265
 266