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   3 <title>Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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  17            <h6>We're exhibiting!</h6>
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  23             <a href="http://www.comptelplus.org/" target="_blank"><img src="Comptel-Plus-logo.jpg" border=0 align="center" alt="CompTel Plus"></a>
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  27 <!--            <h4>We're exhibiting!</h4> -->
  28             <h5>&nbsp;CompTel Plus</h5>
  29             <h4>Booth #517</h4>
  30             <h4>Mar 16-18, 2014</h4>
  31             <h4>Las Vegas, Nevada</h4>
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  42             <a href="http://www.wispamerica.net/" target="_blank"><img src="wispamerica2014.png" border=0 align="center" alt="WISP America"></a>
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  46 <!--            <h4>We're exhibiting!</h4> -->
  47             <h5>&nbsp;WISP America</h5>
  48             <h4>Booth #110</h4>
  49             <h4>Mar 25-27, 2014</h4>
  50             <h4>Little Rock, Arkansas</h4>
  51             &nbsp;&nbsp;&nbsp;<a href="http://www.freeside.biz/blog/2014/03/wispamerica-coupon/" STYLE="font-size:150%">Discount coupon</a>
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  64           <td height="10">&nbsp;</td>
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  70           <td width="9" height="20">&nbsp;</td>
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  72             <h2>Freeside News...</h2></td>
  73           <td width="9" height="20">&nbsp;</td>
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  76           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  80                 <td width="115" align="right" valign="top"><b>Mar&nbsp;3&nbsp;2014:</b></td>
  81                 <td width="*"><a href="/blog/2014/03/freeside-3.2-released">3.2 released</a></td>
  82               </tr>
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  85                 <td width="115" align="right" valign="top"><b>Feb&nbsp;19-21&nbsp;2014:</b></td>
  86                 <td width="*">Exhibited at <a href="http://fispalive.com/">FISPA Live</a></td>
  87               </tr>
  88
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  90                 <td width="115" align="right" valign="top"><b>Jan&nbsp;29-31&nbsp;2014:</b></td>
  91                 <td width="*">Exhibited at <a href="http://www.tmcnet.com/voip/conference/digium-asterisk-world/">Asterisk World</a> / <a href="http://itexpo.tmcnet.com/east/">Internet Telephony Expo</a></td>
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  95                 <td width="115" align="right" valign="top"><b>Oct&nbsp;14-18&nbsp;2013:</b></td>
  96                 <td width="*">Exhibited at <a href="http://www.cvent.com/events/wispapalooza-2013/event-summary-95ba2d6f4ba1492f8041f2306f4c7786.aspx">WISPAPALOOZA</a></td>
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 100                 <td width="115" align="right" valign="top"><b>Sep&nbsp;26&nbsp;2013:</b></td>
 101                 <td width="*"><a href="/blog/2013/09/freeside-2.3.8-released">2.3.8 released</a></td>
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 105                 <td width="115" align="right" valign="top"><b>Aug&nbsp;28&#8209;29&nbsp;2013:</b></td>
 106                 <td width="*">Exhibited at <a href="http://itexpo.tmcnet.com/">Internet Telephony Expo</a>, awarded Best of Show!</td>
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 110                 <td width="115" align="right" valign="top"><b>Jul&nbsp;24&nbsp;2013:</b></td>
 111                 <td width="*"><a href="/blog/2013/07/freeside-3.1-released">3.1 released</a></td>
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 115                 <td width="115" align="right" valign="top"><b>Jul&nbsp;2&nbsp;2013:</b></td>
 116                 <td width="*"><a href="/blog/2013/07/freeside-2.3.7-released">2.3.7 released</a></td>
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 120                 <td width="115" align="right" valign="top"><b>Apr&nbsp;2&#8209;4&nbsp;2013:</b></td>
 121                 <td width="*">Exhibited at <a href="http://www.cvent.com/events/wispamerica-2013/event-summary-680c2490ae68460b8b70edd02b360118.aspx">WISPAmerica</a></td>
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 125                 <td width="115" align="right" valign="top"><b>Mar&nbsp;14&nbsp;2013:</b></td>
 126                 <td width="*"><a href="/blog/2013/03/freeside-3.0-released">3.0 released</a></td>
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 130           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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 143             <h4>Freeside offers business solutions:</h4>
 144             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 145               <br>
 146               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 147               <br>
 148               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 149               <br>
 150               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 151               <br>
 152               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 153               <br>
 154               <br>
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 159       <br>
 160
 161 <!--      <img src="imgs/freedom.gif" alt=" "> -->
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 165     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 166       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 167       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 168         software for their automation needs.<br>
 169         <br>
 170         For complete, easy deployment and maintenance, Freeside is available on
 171         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 172 <!--
 173         <br>
 174 <b>Freeside's 100% web-based</b> user interface requires no
 175         client installation of any kind. Comprehensive customer <b></b>self-care
 176         and reseller interfaces empower your customers and resellers, and reduce
 177         your staffing costs.<b></b><b></b></p>
 178 -->
 179
 180       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 181
 182       <h6>KEY&nbsp;FEATURES</h6>
 183
 184       <h4><b></b>BILLING</h4>
 185
 186       <ul class="indented">
 187         <li> Flexible pricing and rating plans including anniversary billing,
 188           pro-rating, usage based billing and more.  Plug-in system allows easy
 189           addition of new pricing plans. </li>
 190         <li> VoIP rating and billing, including DID inventory, rate plans, free
 191           minutes, caps, and 800# billing.</li>
 192         <li> Real-time credit card and electronic check processing with all major
 193           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 194       </ul>
 195       <h4>TICKETING</h4>
 196       <ul class="indented">
 197         <li> Complete, integrated trouble ticketing system included, based on
 198           Request Tracker from Best Practical Solutions </li>
 199         <li> Auto-responds to customer email, assigns a ticket number and allows
 200           your staff to track requests collaboratively </li>
 201         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 202           customizable workflow, and more. </li>
 203       </ul>
 204       <h4>NETWORK MONITORING</h4>
 205       <ul class="indented">
 206         <li> Complete, integrated network monitoring system included, based on
 207           Torrus from K-Open GmbH</li>
 208         <li>SNMP discovery, collection and graphing</li>
 209         <li>95th percentile and volume billing</li>
 210       </ul>
 211
 212       <h4>CUSTOMER SERVICE</h4>
 213       <ul class="indented">
 214         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 215         <li>Customer self-care including invoice viewing, one-time and recurring
 216           payments, adding and removing services, and password changes. </li>
 217         <li>Simple API available to write your own self-service pages or applications.</li>
 218       </ul>
 219       <h4>RESELLERS</h4>
 220       <ul class="indented">
 221         <li>Unlimited resellers with branded invoices, individual pricing and
 222           payment gateways.</li>
 223         <li>Virtualized reseller access allows resellers access to only their
 224           own customers.</li>
 225         <li>Flexible, fine-grained access control<br>
 226         </li>
 227       </ul>
 228
 229     <br>
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 236             <img src="imgs/itexpo_best_of_show_2013_small.png" border=0 align="left" alt="ITExpo Best of Show">
 237           </td>
 238           <td>
 239             <h6>Awarded Best of Show</h6>
 240             <h4>ITExpo West 2013</h4>
 241             <h4>ITExpo East 2010</h4>
 242             <h4>ITExpo East 2009</h4>
 243           </td>
 244
 245 <!--
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 247             <img src="imgs/itexpo_best_of_show_2010.jpg" border=0 align="left" alt="ITExpo Best of Show">
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 257 </table>
 258
 259 <!-- bring me back again soon
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 265             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 266           </td>
 267           <td BGCOLOR="#ffffff">
 268             <h5>Please support network neutrality</h5>
 269             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
 270           </td>
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 273
 274     </center>
 275
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