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   3 <title>ISP Billing, VoIP Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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  19            <h6>We're exhibiting!</h6>
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  30             <a href="http://www.bbcmag.com/2017s/" target="_blank"><img src="Summit_2017Banner.jpg" border=0 align="center" alt="Broadband Communities"></a>
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  34             <h6>&nbsp;Broadband Communities</h6>
  35             <h4>Tabletop #6</h4>
  36             <h4>May 2-4, 2017</h4>
  37             <h4>Dallas, TX</h4>
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  57             <h2>Freeside News...</h2></td>
  58           <td width="9" height="20">&nbsp;</td>
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  61           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  65                 <td width="115" align="right" valign="top"><b>Mar&nbsp;19&nbsp;2017:</b></td>
  66                 <td width="*"><a href="/blog/2017/03/freeside-4-2-released/">4.2 released</a></td>
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  70                 <td width="115" align="right" valign="top"><b>Mar&nbsp;14-16&nbsp;2017:</b></td>
  71                 <td width="*">Exhibited at <a href="http://www.wispa.org/Events/WISPAmerica">WISPAmerica</a></td>
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  75                 <td width="115" align="right" valign="top"><b>Mar&nbsp;1-3&nbsp;2017:</b></td>
  76                 <td width="*">Exhibited at <a href="http://www.netsapiens.com/ugm17/">NetSapiens UGM</a></td>
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  80                 <td width="115" align="right" valign="top"><b>Feb&nbsp;16-17&nbsp;2017:</b></td>
  81                 <td width="*">Exhibited at <a href="http://www.fispalive.com">FISPA Live</a></td>
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  85                 <td width="115" align="right" valign="top"><b>Oct&nbsp;17-18&nbsp;2016:</b></td>
  86                 <td width="*">Attended <a href="http://www.kazoocon.com/">2600hz KazooCon</a></td>
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  90                 <td width="115" align="right" valign="top"><b>Oct&nbsp;11-13&nbsp;2016:</b></td>
  91                 <td width="*">Exhibited at <a href="http://www.wispa.org/Events/WISPAPALOOZA">WISPAPalooza</a></td>
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  95                 <td width="115" align="right" valign="top"><b>Aug&nbsp;10&nbsp;2016:</b></td>
  96                 <td width="*"><a href="/blog/2016/08/freeside-3-91-released/">3.91 released</a></td>
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 100                 <td width="115" align="right" valign="top"><b>Aug&nbsp;5&nbsp;2016:</b></td>
 101                 <td width="*"><a href="/blog/2016/08/freeside-4-1-released/">4.1 released</a></td>
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 105                 <td width="115" align="right" valign="top"><nobr><b>Jul&nbsp;24-27&nbsp;2016:</b></nobr></td>
 106                 <td width="*">Exhibited at <a href="http://www.hostingcon.com/hcg16/Public/Enter.aspx">HostingCon</a></td>
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 110                 <td width="115" align="right" valign="top"><nobr><b>Mar&nbsp;15-17&nbsp;2016:</b></nobr></td>
 111                 <td width="*">Exhibited at WISPAmerica</td>
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 115                 <td width="115" align="right" valign="top"><b>Feb&nbsp;17&nbsp;2016:</b></td>
 116                 <td width="*"><a href="/blog/2016/02/freeside-4-0-released/">4.0 released</a></td>
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 133             <h4>Freeside offers business solutions:</h4>
 134             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 135               <br>
 136               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 137               <br>
 138               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 139               <br>
 140               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 141               <br>
 142               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 143               <br>
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 155     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 156       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 157       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 158         software for their automation needs.<br>
 159         <br>
 160         For complete, easy deployment and maintenance, Freeside is available on
 161         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
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 164 <b>Freeside's 100% web-based</b> user interface requires no
 165         client installation of any kind. Comprehensive customer <b></b>self-care
 166         and reseller interfaces empower your customers and resellers, and reduce
 167         your staffing costs.<b></b><b></b></p>
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 172       <h6>KEY&nbsp;FEATURES</h6>
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 174       <h4><b></b>BILLING</h4>
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 176       <ul class="indented">
 177         <li> Flexible pricing and rating plans including anniversary billing,
 178           pro-rating, usage based billing and more.  Plug-in system allows easy
 179           addition of new pricing plans. </li>
 180         <li> VoIP rating and billing, including DID inventory, rate plans, free
 181           minutes, caps, and 800# billing.</li>
 182         <li> Real-time credit card and electronic check processing with all major
 183           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 184       </ul>
 185       <h4>TICKETING</h4>
 186       <ul class="indented">
 187         <li> Complete, integrated trouble ticketing system included, based on
 188           Request Tracker from Best Practical Solutions </li>
 189         <li> Auto-responds to customer email, assigns a ticket number and allows
 190           your staff to track requests collaboratively </li>
 191         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 192           customizable workflow, and more. </li>
 193       </ul>
 194       <h4>NETWORK MONITORING</h4>
 195       <ul class="indented">
 196         <li> Complete, integrated network monitoring system included, based on
 197           Torrus from K-Open GmbH</li>
 198         <li>SNMP discovery, collection and graphing</li>
 199         <li>95th percentile and volume billing</li>
 200       </ul>
 201
 202       <h4>CUSTOMER SERVICE</h4>
 203       <ul class="indented">
 204         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 205         <li>Customer self-care including invoice viewing, one-time and recurring
 206           payments, adding and removing services, and password changes. </li>
 207         <li>Simple API available to write your own self-service pages or applications.</li>
 208       </ul>
 209       <h4>RESELLERS</h4>
 210       <ul class="indented">
 211         <li>Unlimited resellers with branded invoices, individual pricing and
 212           payment gateways.</li>
 213         <li>Virtualized reseller access allows resellers access to only their
 214           own customers.</li>
 215         <li>Flexible, fine-grained access control<br>
 216         </li>
 217       </ul>
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 230             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
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 233             <h5>Please support network neutrality</h5>
 234             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
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