index.html

   1 <html>
   2 <head>
   3 <title>Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
   4 { include('elements/header.html'); }
   5
   6 <!--
   7  <div id="header_extra">
   8 Full day <a href="http://www.freeside.biz/mediawiki/index.php/1_Day_Wisp_Training">training class</a> at <a href="http://www.wispapalooza.net">WISPAPALOOZA</a>, Monday, Oct 13th, Las Vegas.  <a href="https://www.cvent.com/events/wispapalooza-2014/registration-8773af34cc4944efba5cfd664bcce724.aspx">Register now!</a><br>
   9 <font size="-1">Use coupon code FIS136 for a $50 discount!</font>
  10  </div>
  11 -->
  12
  13
  14 <div id="content_none">
  15
  16 <table width="100%" border="0" cellpadding="0" cellspacing="0">
  17   <tr>
  18
  19     <td width="450" align="center" valign="top" bgcolor="#BEBDBD" STYLE="padding:4px">
  20
  21       <table>
  22
  23         <tr>
  24           <td colspan=2 align="center">
  25            <h6>We're exhibiting!</h6>
  26           </td>
  27         </tr>
  28
  29         <tr>
  30           <td colspan=2>
  31           </td>
  32         </tr>
  33
  34         <tr>
  35           <td align="center">
  36             <a href="http://www.fispalive.com/" target="_blank"><img src="FISPA.png" border=0 align="center" alt="FISPA"></a>
  37           </td>
  38
  39           <td align=top>
  40             <h4>We're exhibiting!</h4>
  41             <h5>&nbsp;FISPA Live</h5>
  42             <h4>Feb 2-4, 2015</h4>
  43             <h4>New Orleans, Louisiana</h4>
  44 &nbsp;&nbsp;<a href="mailto:sales@freeside.biz?subject=FISPA Live discount">Contact us</a> for a discount code
  45           </td>
  46         </tr>
  47
  48 <!--
  49         <tr>
  50           <td align="center">
  51             <a href="http://www.wispapalooza.net/" target="_blank"><img src="wispapalooza.png" border=0 align="center" alt="WISPAPalooza"></a>
  52           </td>
  53
  54           <td align=top>
  55             <h4>We're exhibiting!</h4>
  56             <h5>&nbsp;WISPAPalooza</h5>
  57             <h4>Booth #136</h4>
  58             <h4>Oct 14-16, 2014</h4>
  59             <h4>Las Vegas, Nevada</h4>
  60           </td>
  61         </tr>
  62
  63         <tr>
  64         <td colspan=2><h4>Use coupon code FIS136 for a $50 discount!</h4></td>
  65         </tr>
  66
  67         <tr>
  68           <td colspan=2>
  69           </td>
  70         </tr>
  71
  72       </table>
  73 -->
  74
  75       <table width="420" height="*" border="0" cellpadding="0" cellspacing="0">
  76
  77         <tr>
  78           <td height="10">&nbsp;</td>
  79           <td height="10">&nbsp;</td>
  80           <td height="10">&nbsp;</td>
  81         </tr>
  82
  83         <tr bgcolor="#5E355D">
  84           <td width="9" height="20">&nbsp;</td>
  85           <td height="20">
  86             <h2>Freeside News...</h2></td>
  87           <td width="9" height="20">&nbsp;</td>
  88         </tr>
  89         <tr>
  90           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
  91           <td height="*" align="center" valign="top" bgcolor="#A5A3A3"><table width="100%" border="0" cellpadding="2" cellspacing="5">
  92               <tr align="left" valign="top">
  93                 <td width="115" align="right" valign="top"><b>Dec&nbsp;9&nbsp;2014:</b></td>
  94                 <td width="*"><a href="/blog/2014/10/freeside-3-4-released/">3.5 released</a></td>
  95               </tr>
  96               <tr align="left" valign="top">
  97                 <td width="115" align="right" valign="top"><b>Oct&nbsp;23&nbsp;2014:</b></td>
  98                 <td width="*"><a href="/blog/2014/10/freeside-3-4-released/">3.4 released</a></td>
  99               </tr>
 100               <tr align="left" valign="top">
 101                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;14-16&nbsp;2014:</b></nobr></td>
 102                 <td width="*">Exhibited at <a href="http://www.wispapalooza.net">WISPAPalooza</a></td>
 103               </tr>
 104
 105               <tr align="left" valign="top">
 106                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;5-7&nbsp;2014:</b></nobr></td>
 107                 <td width="*">Exhibited at <a href="http://www.comptelplus.org">CompTel Plus</a></td>
 108               </tr>
 109
 110               <tr align="left" valign="top">
 111                 <td width="115" align="right" valign="top"><b>Sep&nbsp;7&nbsp;2014:</b></td>
 112                 <td width="*"><a href="/blog/2014/09/freeside-2-3-x-eol/">2.3.x end-of-life</a></td>
 113               </tr>
 114
 115               <tr align="left" valign="top">
 116                 <td width="115" align="right" valign="top"><nobr><b>Jul&nbsp;21-23&nbsp;2014:</b></nobr></td>
 117                 <td width="*">Exhibited at <a href="http://www.oscon.com/oscon2014">OSCON</a></td>
 118               </tr>
 119
 120               <tr align="left" valign="top">
 121                 <td width="115" align="right" valign="top"><nobr><b>Jun&nbsp;16-18&nbsp;2014:</b></nobr></td>
 122                 <td width="*">Exhibited at <a href="http://fispalive.com/atlanta-2014/atlanta-2014-schedule-at-a-glance/">FISPA Live</a></td>
 123               </tr>
 124
 125               <tr align="left" valign="top">
 126                 <td width="115" align="right" valign="top"><b>May&nbsp;28&nbsp;2014:</b></td>
 127                 <td width="*"><a href="/blog/2014/05/freeside-3-3-released/">3.3 released</a></td>
 128               </tr>
 129
 130               <tr align="left" valign="top">
 131                 <td width="115" align="right" valign="top"><nobr><b>Mar&nbsp;25-27&nbsp;2014:</b></nobr></td>
 132                 <td width="*">Exhibited at <a href="http://www.wispamerica.net/">WISP America</a></td>
 133               </tr>
 134
 135               <tr align="left" valign="top">
 136                 <td width="115" align="right" valign="top"><nobr><b>Mar&nbsp;16-18&nbsp;2014:</b></nobr></td>
 137                 <td width="*">Exhibited at <a href="http://www.comptelplus.org/">CompTel Plus</a></td>
 138               </tr>
 139
 140               <tr align="left" valign="top">
 141                 <td width="115" align="right" valign="top"><b>Mar&nbsp;3&nbsp;2014:</b></td>
 142                 <td width="*"><a href="/blog/2014/03/freeside-3.2-released">3.2 released</a></td>
 143               </tr>
 144
 145               <tr align="left" valign="top">
 146                 <td width="115" align="right" valign="top"><nobr><b>Feb&nbsp;19-21&nbsp;2014:</b></nobr></td>
 147                 <td width="*">Exhibited at <a href="http://fispalive.com/nashville-2014/nashville-2014-schedule-at-a-glance/">FISPA Live</a></td>
 148               </tr>
 149
 150 <!--
 151               <tr align="left" valign="top">
 152                 <td width="115" align="right" valign="top"><nobr><b>Jan&nbsp;29-31&nbsp;2014:</b></nobr></td>
 153                 <td width="*">Exhibited at <a href="http://www.tmcnet.com/voip/conference/digium-asterisk-world/">Asterisk World</a> / <a href="http://itexpo.tmcnet.com/east/">Internet Telephony Expo</a></td>
 154               </tr>
 155 -->
 156
 157             </table></td>
 158           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
 159         </tr>
 160         <tr>
 161           <td width="9" height="18" align="right" valign="top"><img src="imgs/bk/corners/grey.gif" width="21" height="22"></td>
 162           <td width="*" height="18" bgcolor="#A5A3A3">&nbsp;</td>
 163           <td width="9" height="18" align="left" valign="top"><img src="imgs/bk/corners/grey_rt.gif"></td>
 164         </tr>
 165       </table>
 166
 167       <br>
 168       <table width="100%" border="0" cellpadding="10">
 169         <tr>
 170           <td width="384" bgcolor="#BEBDBD"><br>
 171             <h4>Freeside offers business solutions:</h4>
 172             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 173               <br>
 174               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 175               <br>
 176               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 177               <br>
 178               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 179               <br>
 180               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 181               <br>
 182               <br>
 183           </td>
 184         </tr>
 185       </table>
 186
 187       <br>
 188
 189 <!--      <img src="imgs/freedom.gif" alt=" "> -->
 190
 191     </td>
 192
 193     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 194       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 195       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 196         software for their automation needs.<br>
 197         <br>
 198         For complete, easy deployment and maintenance, Freeside is available on
 199         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 200 <!--
 201         <br>
 202 <b>Freeside's 100% web-based</b> user interface requires no
 203         client installation of any kind. Comprehensive customer <b></b>self-care
 204         and reseller interfaces empower your customers and resellers, and reduce
 205         your staffing costs.<b></b><b></b></p>
 206 -->
 207
 208       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 209
 210       <h6>KEY&nbsp;FEATURES</h6>
 211
 212       <h4><b></b>BILLING</h4>
 213
 214       <ul class="indented">
 215         <li> Flexible pricing and rating plans including anniversary billing,
 216           pro-rating, usage based billing and more.  Plug-in system allows easy
 217           addition of new pricing plans. </li>
 218         <li> VoIP rating and billing, including DID inventory, rate plans, free
 219           minutes, caps, and 800# billing.</li>
 220         <li> Real-time credit card and electronic check processing with all major
 221           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 222       </ul>
 223       <h4>TICKETING</h4>
 224       <ul class="indented">
 225         <li> Complete, integrated trouble ticketing system included, based on
 226           Request Tracker from Best Practical Solutions </li>
 227         <li> Auto-responds to customer email, assigns a ticket number and allows
 228           your staff to track requests collaboratively </li>
 229         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 230           customizable workflow, and more. </li>
 231       </ul>
 232       <h4>NETWORK MONITORING</h4>
 233       <ul class="indented">
 234         <li> Complete, integrated network monitoring system included, based on
 235           Torrus from K-Open GmbH</li>
 236         <li>SNMP discovery, collection and graphing</li>
 237         <li>95th percentile and volume billing</li>
 238       </ul>
 239
 240       <h4>CUSTOMER SERVICE</h4>
 241       <ul class="indented">
 242         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 243         <li>Customer self-care including invoice viewing, one-time and recurring
 244           payments, adding and removing services, and password changes. </li>
 245         <li>Simple API available to write your own self-service pages or applications.</li>
 246       </ul>
 247       <h4>RESELLERS</h4>
 248       <ul class="indented">
 249         <li>Unlimited resellers with branded invoices, individual pricing and
 250           payment gateways.</li>
 251         <li>Virtualized reseller access allows resellers access to only their
 252           own customers.</li>
 253         <li>Flexible, fine-grained access control<br>
 254         </li>
 255       </ul>
 256
 257     <br>
 258
 259
 260       <table>
 261
 262         <tr>
 263           <td>
 264             <img src="imgs/itexpo_best_of_show_2013_small.png" border=0 align="left" alt="ITExpo Best of Show">
 265           </td>
 266           <td>
 267             <h6>Awarded Best of Show</h6>
 268             <h4>ITExpo West 2013</h4>
 269             <h4>ITExpo East 2010</h4>
 270             <h4>ITExpo East 2009</h4>
 271           </td>
 272
 273 <!--
 274           <td>
 275             <img src="imgs/itexpo_best_of_show_2010.jpg" border=0 align="left" alt="ITExpo Best of Show">
 276           </td>
 277         </tr>
 278 -->
 279
 280       </table>
 281
 282     </td>
 283
 284   </tr>
 285 </table>
 286
 287 <!-- bring me back again soon
 288
 289     <center>
 290       <table STYLE="border:1px solid black" CELLSPACING=0>
 291         <tr>
 292           <td BGCOLOR="#ffffff">
 293             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 294           </td>
 295           <td BGCOLOR="#ffffff">
 296             <h5>Please support network neutrality</h5>
 297             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
 298           </td>
 299         </tr>
 300       </table>
 301
 302     </center>
 303
 304 -->
 305
 306 { include('elements/footer.html'); }
 307
 308