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   3 <title>Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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  17            <h6>We're exhibiting!</h6>
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  23             <a href="http://fispalive.com/" target="_blank"><img src="FISPA.png" border=0 align="center" alt="FISPA Live"></a>
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  27 <!--            <h4>We're exhibiting!</h4> -->
  28             <h5>&nbsp;FISPA Live</h5>
  29             <h4>Feb 19-21, 2014</h4>
  30             <h4>Nashville, Tennessee</h4>
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  41             <a href="http://www.wispamerica.net/" target="_blank"><img src="wispamerica2014.png" border=0 align="center" alt="WISP America"></a>
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  45 <!--            <h4>We're exhibiting!</h4> -->
  46             <h5>&nbsp;WISP America</h5>
  47             <h4>Booth #110</h4>
  48             <h4>Mar 25-27, 2014</h4>
  49             <h4>Little Rock, Arkansas</h4>
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  62           <td height="10">&nbsp;</td>
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  68           <td width="9" height="20">&nbsp;</td>
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  70             <h2>Freeside News...</h2></td>
  71           <td width="9" height="20">&nbsp;</td>
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  74           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  78                 <td width="115" align="right" valign="top"><b>Feb&nbsp;12&nbsp;2014:</b></td>
  79                 <td width="*"><a href="/blog/2014/02/freeside-3.2-released">3.2 released</a></td>
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  83                 <td width="115" align="right" valign="top"><b>Jan&nbsp;29-31&nbsp;2014:</b></td>
  84                 <td width="*">Exhibited at <a href="http://www.tmcnet.com/voip/conference/digium-asterisk-world/">Asterisk World</a> / <a href="http://itexpo.tmcnet.com/east/">Internet Telephony Expo</a></td>
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  88                 <td width="115" align="right" valign="top"><b>Oct&nbsp;14-18&nbsp;2013:</b></td>
  89                 <td width="*">Exhibited at <a href="http://www.cvent.com/events/wispapalooza-2013/event-summary-95ba2d6f4ba1492f8041f2306f4c7786.aspx">WISPAPALOOZA</a></td>
  90               </tr>
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  93                 <td width="115" align="right" valign="top"><b>Sep&nbsp;26&nbsp;2013:</b></td>
  94                 <td width="*"><a href="/blog/2013/09/freeside-2.3.8-released">2.3.8 released</a></td>
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  98                 <td width="115" align="right" valign="top"><b>Aug&nbsp;28&#8209;29&nbsp;2013:</b></td>
  99                 <td width="*">Exhibited at <a href="http://itexpo.tmcnet.com/">Internet Telephony Expo</a>, awarded Best of Show!</td>
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 103                 <td width="115" align="right" valign="top"><b>Jul&nbsp;24&nbsp;2013:</b></td>
 104                 <td width="*"><a href="/blog/2013/07/freeside-3.1-released">3.1 released</a></td>
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 108                 <td width="115" align="right" valign="top"><b>Jul&nbsp;2&nbsp;2013:</b></td>
 109                 <td width="*"><a href="/blog/2013/07/freeside-2.3.7-released">2.3.7 released</a></td>
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 113                 <td width="115" align="right" valign="top"><b>Apr&nbsp;2&#8209;4&nbsp;2013:</b></td>
 114                 <td width="*">Exhibited at <a href="http://www.cvent.com/events/wispamerica-2013/event-summary-680c2490ae68460b8b70edd02b360118.aspx">WISPAmerica</a></td>
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 118                 <td width="115" align="right" valign="top"><b>Mar&nbsp;26&nbsp;2013:</b></td>
 119                 <td width="*"><a href="/blog/2013/03/freeside-2.3.6-released">2.3.6 released</a></td>
 120               </tr>
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 122                 <td width="115" align="right" valign="top"><b>Mar&nbsp;14&nbsp;2013:</b></td>
 123                 <td width="*"><a href="/blog/2013/03/freeside-3.0-released">3.0 released</a></td>
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 140             <h4>Freeside offers business solutions:</h4>
 141             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 142               <br>
 143               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 144               <br>
 145               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 146               <br>
 147               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 148               <br>
 149               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 150               <br>
 151               <br>
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 157
 158 <!--      <img src="imgs/freedom.gif" alt=" "> -->
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 162     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 163       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 164       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 165         software for their automation needs.<br>
 166         <br>
 167         For complete, easy deployment and maintenance, Freeside is available on
 168         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 169 <!--
 170         <br>
 171 <b>Freeside's 100% web-based</b> user interface requires no
 172         client installation of any kind. Comprehensive customer <b></b>self-care
 173         and reseller interfaces empower your customers and resellers, and reduce
 174         your staffing costs.<b></b><b></b></p>
 175 -->
 176
 177       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 178
 179       <h6>KEY&nbsp;FEATURES</h6>
 180
 181       <h4><b></b>BILLING</h4>
 182
 183       <ul class="indented">
 184         <li> Flexible pricing and rating plans including anniversary billing,
 185           pro-rating, usage based billing and more.  Plug-in system allows easy
 186           addition of new pricing plans. </li>
 187         <li> VoIP rating and billing, including DID inventory, rate plans, free
 188           minutes, caps, and 800# billing.</li>
 189         <li> Real-time credit card and electronic check processing with all major
 190           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 191       </ul>
 192       <h4>TICKETING</h4>
 193       <ul class="indented">
 194         <li> Complete, integrated trouble ticketing system included, based on
 195           Request Tracker from Best Practical Solutions </li>
 196         <li> Auto-responds to customer email, assigns a ticket number and allows
 197           your staff to track requests collaboratively </li>
 198         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 199           customizable workflow, and more. </li>
 200       </ul>
 201       <h4>NETWORK MONITORING</h4>
 202       <ul class="indented">
 203         <li> Complete, integrated network monitoring system included, based on
 204           Torrus from K-Open GmbH</li>
 205         <li>SNMP discovery, collection and graphing</li>
 206         <li>95th percentile and volume billing</li>
 207       </ul>
 208
 209       <h4>CUSTOMER SERVICE</h4>
 210       <ul class="indented">
 211         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 212         <li>Customer self-care including invoice viewing, one-time and recurring
 213           payments, adding and removing services, and password changes. </li>
 214         <li>Simple API available to write your own self-service pages or applications.</li>
 215       </ul>
 216       <h4>RESELLERS</h4>
 217       <ul class="indented">
 218         <li>Unlimited resellers with branded invoices, individual pricing and
 219           payment gateways.</li>
 220         <li>Virtualized reseller access allows resellers access to only their
 221           own customers.</li>
 222         <li>Flexible, fine-grained access control<br>
 223         </li>
 224       </ul>
 225
 226     <br>
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 233             <img src="imgs/itexpo_best_of_show.jpg" border=0 align="left" alt="ITExpo Best of Show">
 234           </td>
 235           <td>
 236             <h6>Awarded</h6>
 237             <h6>Best of Show</h6>
 238             <h6>Open Source</h6>
 239             <h4>ITExpo West 2013</h4>
 240             <h4>ITExpo East 2010</h4>
 241             <h4>ITExpo East 2009</h4>
 242           </td>
 243
 244           <td>
 245             <img src="imgs/itexpo_best_of_show_2010.jpg" border=0 align="left" alt="ITExpo Best of Show">
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 247         </tr>
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 254 </table>
 255
 256 <!-- bring me back again soon
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 259       <table STYLE="border:1px solid black" CELLSPACING=0>
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 261           <td BGCOLOR="#ffffff">
 262             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 263           </td>
 264           <td BGCOLOR="#ffffff">
 265             <h5>Please support network neutrality</h5>
 266             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
 267           </td>
 268         </tr>
 269       </table>
 270
 271     </center>
 272
 273 -->
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