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3 <title>ISP Billing, VoIP Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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17            <h6>We're exhibiting!</h6>
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28             <a href="http://www.wispa.org/Events/WISPAmerica-2016" target="_blank"><img src="wispamerica2014.png" border=0 align="center" alt="WISPAmerica"></a>
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32             <!--<h4>We're exhibiting!</h4>-->
33             <h6>&nbsp;WISPAmerica</h6>
34             <h4>Booth #110</h4>
35             <h4>Mar 15-17, 2016</h4>
36             <h4>Louisville, KY</h4>
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45           <td height="10">&nbsp;</td>
46           <td height="10">&nbsp;</td>
47           <td height="10">&nbsp;</td>
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51           <td width="9" height="20">&nbsp;</td>
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53             <h2>Freeside News...</h2></td>
54           <td width="9" height="20">&nbsp;</td>
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57           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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61                 <td width="115" align="right" valign="top"><nobr><b>Nov&nbsp;9-11&nbsp;2015:</b></nobr></td>
62                 <td width="*">Exhibited at the <a href="http://www.ispsummit.ca/">Canadian ISP Summit</a></td>
63               </tr>
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66                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;18-20&nbsp;2015:</b></nobr></td>
67                 <td width="*">Exhibited at <a href="http://www.comptelplus.org/">Comptel Plus</a></td>
68               </tr>
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71                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;12-15&nbsp;2015:</b></nobr></td>
72                 <td width="*">Training and exhibited at <a href="http://www.wispa.org/Events/WISPAPALOOZA-2015">WISPAPalooza</a></td>
73               </tr>
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76                 <td width="115" align="right" valign="top"><nobr><b>Jul&nbsp;28-29&nbsp;2015:</b></nobr></td>
77                 <td width="*">Exhibited at <a href="http://www.hostingcon.com/global">HostingCon</a></td>
78               </tr>
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82                 <td width="115" align="right" valign="top"><b>Jun&nbsp;26&nbsp;2015:</b></td>
83                 <td width="*"><a href="/blog/2015/06/freeside-3-7-released/">3.7 released</a></td>
84               </tr>
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87                 <td width="115" align="right" valign="top"><nobr><b>Apr&nbsp;12-14&nbsp;2015:</b></nobr></td>
88                 <td width="*">Exhibited at <a href="http://www.comptelplus.org">Comptel Plus</a></td>
89               </tr>
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92                 <td width="115" align="right" valign="top"><nobr><b>Feb&nbsp;23-26&nbsp;2015:</b></nobr></td>
93                 <td width="*">Training and exhibited at <a href="http://www.cvent.com/events/wispamerica-2015/event-summary-5fddb419659f4b57871bfd2d0b690a85.aspx">WISPAmerica</a></td>
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97                 <td width="115" align="right" valign="top"><b>Feb&nbsp;21&nbsp;2015:</b></td>
98                 <td width="*"><a href="/blog/2015/02/freeside-3-6-released/">3.6 released</a></td>
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102                 <td width="115" align="right" valign="top"><nobr><b>Feb&nbsp;3-4&nbsp;2015:</b></nobr></td>
103                 <td width="*">Exhibited at <a href="http://fispalive.com/new-orleans-2015/new-orleans-2015-schedule-at-a-glance/">FISPA Live</a></td>
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107           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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111           <td width="*" height="18" bgcolor="#A5A3A3">&nbsp;</td>
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120             <h4>Freeside offers business solutions:</h4>
121             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
122               <br>
123               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
124               <br>
125               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
126               <br>
127               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
128               <br>
129               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
130               <br>
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142     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
143       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
144       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside 
145         software for their automation needs.<br>
146         <br>
147         For complete, easy deployment and maintenance, Freeside is available on 
148         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
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151 <b>Freeside's 100% web-based</b> user interface requires no 
152         client installation of any kind. Comprehensive customer <b></b>self-care 
153         and reseller interfaces empower your customers and resellers, and reduce 
154         your staffing costs.<b></b><b></b></p>
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157       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
158       
159       <h6>KEY&nbsp;FEATURES</h6>
160
161       <h4><b></b>BILLING</h4>
162
163       <ul class="indented">
164         <li> Flexible pricing and rating plans including anniversary billing, 
165           pro-rating, usage based billing and more.  Plug-in system allows easy 
166           addition of new pricing plans. </li>
167         <li> VoIP rating and billing, including DID inventory, rate plans, free 
168           minutes, caps, and 800# billing.</li>
169         <li> Real-time credit card and electronic check processing with all major 
170           processing gateways.  Email, fax, printed and online invoicing.</div> </li> 
171       </ul>
172       <h4>TICKETING</h4>
173       <ul class="indented">
174         <li> Complete, integrated trouble ticketing system included, based on 
175           Request Tracker from Best Practical Solutions </li>
176         <li> Auto-responds to customer email, assigns a ticket number and allows 
177           your staff to track requests collaboratively </li>
178         <li> Multiple queues, custom fields, templates, ticket associations, templates, 
179           customizable workflow, and more. </li>
180       </ul>
181       <h4>NETWORK MONITORING</h4>
182       <ul class="indented">
183         <li> Complete, integrated network monitoring system included, based on 
184           Torrus from K-Open GmbH</li>
185         <li>SNMP discovery, collection and graphing</li>
186         <li>95th percentile and volume billing</li>
187       </ul>
188
189       <h4>CUSTOMER SERVICE</h4>
190       <ul class="indented">
191         <li>Online signup page with immediate credit card authorization and provisioning.</li>
192         <li>Customer self-care including invoice viewing, one-time and recurring 
193           payments, adding and removing services, and password changes. </li>
194         <li>Simple API available to write your own self-service pages or applications.</li>
195       </ul>
196       <h4>RESELLERS</h4>
197       <ul class="indented">
198         <li>Unlimited resellers with branded invoices, individual pricing and 
199           payment gateways.</li>
200         <li>Virtualized reseller access allows resellers access to only their 
201           own customers.</li>
202         <li>Flexible, fine-grained access control<br>
203         </li>
204       </ul>
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213             <img src="imgs/itexpo_best_of_show_2013_small.png" border=0 align="left" alt="ITExpo Best of Show">
214           </td>
215           <td>
216             <h6>Awarded Best of Show</h6>
217             <h4>ITExpo West 2013</h4>
218             <h4>ITExpo East 2010</h4>
219             <h4>ITExpo East 2009</h4>
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242             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
243           </td>
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245             <h5>Please support network neutrality</h5>
246             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
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