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   3 <title>ISP Billing, VoIP Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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  17            <h6>We're exhibiting!</h6>
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  28             <a href="http://www.fispalive.com/" target="_blank"><img src="FISPA.png" border=0 align="center" alt="FISPA Live"></a>
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  32             <!--<h4>We're exhibiting!</h4>-->
  33             <h6>&nbsp;FISPA Live</h6>
  34             <h4>Feb 24-26, 2016</h4>
  35             <h4>Tampa, FL</h4>
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  46             <a href="http://www.wispa.org/Events/WISPAmerica-2016" target="_blank"><img src="wispamerica2014.png" border=0 align="center" alt="WISPAmerica"></a>
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  50             <!--<h4>We're exhibiting!</h4>-->
  51             <h6>&nbsp;WISPAmerica</h6>
  52             <h4>Booth #110</h4>
  53             <h4>Mar 15-17, 2016</h4>
  54             <h4>Louisville, KY</h4>
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  63           <td height="10">&nbsp;</td>
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  71             <h2>Freeside News...</h2></td>
  72           <td width="9" height="20">&nbsp;</td>
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  75           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  79                 <td width="115" align="right" valign="top"><b>Jan&nbsp;20&nbsp;2016:</b></td>
  80                 <td width="*"><a href="/blog/2016/01/freeside-3-8-released/">3.8 released</a></td>
  81               </tr>
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  84                 <td width="115" align="right" valign="top"><nobr><b>Nov&nbsp;9-11&nbsp;2015:</b></nobr></td>
  85                 <td width="*">Exhibited at the <a href="http://www.ispsummit.ca/">Canadian ISP Summit</a></td>
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  89                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;18-20&nbsp;2015:</b></nobr></td>
  90                 <td width="*">Exhibited at <a href="http://www.comptelplus.org/">Comptel Plus</a></td>
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  94                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;12-15&nbsp;2015:</b></nobr></td>
  95                 <td width="*">Training and exhibited at <a href="http://www.wispa.org/Events/WISPAPALOOZA-2015">WISPAPalooza</a></td>
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  99                 <td width="115" align="right" valign="top"><nobr><b>Jul&nbsp;28-29&nbsp;2015:</b></nobr></td>
 100                 <td width="*">Exhibited at <a href="http://www.hostingcon.com/global">HostingCon</a></td>
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 105                 <td width="115" align="right" valign="top"><b>Jun&nbsp;26&nbsp;2015:</b></td>
 106                 <td width="*"><a href="/blog/2015/06/freeside-3-7-released/">3.7 released</a></td>
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 110                 <td width="115" align="right" valign="top"><nobr><b>Apr&nbsp;12-14&nbsp;2015:</b></nobr></td>
 111                 <td width="*">Exhibited at <a href="http://www.comptelplus.org">Comptel Plus</a></td>
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 115                 <td width="115" align="right" valign="top"><nobr><b>Feb&nbsp;23-26&nbsp;2015:</b></nobr></td>
 116                 <td width="*">Training and exhibited at <a href="http://www.cvent.com/events/wispamerica-2015/event-summary-5fddb419659f4b57871bfd2d0b690a85.aspx">WISPAmerica</a></td>
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 120                 <td width="115" align="right" valign="top"><b>Feb&nbsp;21&nbsp;2015:</b></td>
 121                 <td width="*"><a href="/blog/2015/02/freeside-3-6-released/">3.6 released</a></td>
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 125                 <td width="115" align="right" valign="top"><nobr><b>Feb&nbsp;3-4&nbsp;2015:</b></nobr></td>
 126                 <td width="*">Exhibited at <a href="http://fispalive.com/new-orleans-2015/new-orleans-2015-schedule-at-a-glance/">FISPA Live</a></td>
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 143             <h4>Freeside offers business solutions:</h4>
 144             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 145               <br>
 146               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 147               <br>
 148               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 149               <br>
 150               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 151               <br>
 152               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 153               <br>
 154               <br>
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 165     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 166       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 167       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 168         software for their automation needs.<br>
 169         <br>
 170         For complete, easy deployment and maintenance, Freeside is available on
 171         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 172 <!--
 173         <br>
 174 <b>Freeside's 100% web-based</b> user interface requires no
 175         client installation of any kind. Comprehensive customer <b></b>self-care
 176         and reseller interfaces empower your customers and resellers, and reduce
 177         your staffing costs.<b></b><b></b></p>
 178 -->
 179
 180       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 181
 182       <h6>KEY&nbsp;FEATURES</h6>
 183
 184       <h4><b></b>BILLING</h4>
 185
 186       <ul class="indented">
 187         <li> Flexible pricing and rating plans including anniversary billing,
 188           pro-rating, usage based billing and more.  Plug-in system allows easy
 189           addition of new pricing plans. </li>
 190         <li> VoIP rating and billing, including DID inventory, rate plans, free
 191           minutes, caps, and 800# billing.</li>
 192         <li> Real-time credit card and electronic check processing with all major
 193           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 194       </ul>
 195       <h4>TICKETING</h4>
 196       <ul class="indented">
 197         <li> Complete, integrated trouble ticketing system included, based on
 198           Request Tracker from Best Practical Solutions </li>
 199         <li> Auto-responds to customer email, assigns a ticket number and allows
 200           your staff to track requests collaboratively </li>
 201         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 202           customizable workflow, and more. </li>
 203       </ul>
 204       <h4>NETWORK MONITORING</h4>
 205       <ul class="indented">
 206         <li> Complete, integrated network monitoring system included, based on
 207           Torrus from K-Open GmbH</li>
 208         <li>SNMP discovery, collection and graphing</li>
 209         <li>95th percentile and volume billing</li>
 210       </ul>
 211
 212       <h4>CUSTOMER SERVICE</h4>
 213       <ul class="indented">
 214         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 215         <li>Customer self-care including invoice viewing, one-time and recurring
 216           payments, adding and removing services, and password changes. </li>
 217         <li>Simple API available to write your own self-service pages or applications.</li>
 218       </ul>
 219       <h4>RESELLERS</h4>
 220       <ul class="indented">
 221         <li>Unlimited resellers with branded invoices, individual pricing and
 222           payment gateways.</li>
 223         <li>Virtualized reseller access allows resellers access to only their
 224           own customers.</li>
 225         <li>Flexible, fine-grained access control<br>
 226         </li>
 227       </ul>
 228
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 233
 234 <!-- bring me back again soon
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 240             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 241           </td>
 242           <td BGCOLOR="#ffffff">
 243             <h5>Please support network neutrality</h5>
 244             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
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