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   3 <title>ISP Billing, VoIP Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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  19            <h6>We're exhibiting!</h6>
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  30             <a href="http://www.netsapiens.com/ugm17/" target="_blank"><img src="netsapiens.png" border=0 align="center" alt="NetSapiens"></a>
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  34             <h6>&nbsp;NetSapiens UGM</h6>
  35             <h4>Feb 28-Mar 3, 2017</h4>
  36             <h4>San Diego, CA</h4>
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  47             <a href="http://www.wispa.org/Events/WISPAmerica" target="_blank"><img src="wispamerica2014.png" border=0 align="center" alt="WISPAmerica"></a>
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  51             <h6>&nbsp;WISPAmerica</h6>
  52             <h4>Booth #415</h4>
  53             <h4>Mar 14-16, 2017</h4>
  54             <h4>Memphis, TN</h4>
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  65             <a href="http://www.bbcmag.com/2017s/" target="_blank"><img src="Summit_2017Banner.jpg" border=0 align="center" alt="Broadband Communities"></a>
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  69             <h6>&nbsp;Broadband Communities</h6>
  70             <h4>Tabletop #6</h4>
  71             <h4>May 2-4, 2017</h4>
  72             <h4>Dallas, TX</h4>
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  84           <td height="10">&nbsp;</td>
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  90           <td width="9" height="20">&nbsp;</td>
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  92             <h2>Freeside News...</h2></td>
  93           <td width="9" height="20">&nbsp;</td>
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  96           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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 100                 <td width="115" align="right" valign="top"><b>Feb&nbsp;16-17&nbsp;2017:</b></td>
 101                 <td width="*">Exhibited at <a href="http://www.fispalive.com">FISPA Live</a></td>
 102               </tr>
 103
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 105                 <td width="115" align="right" valign="top"><b>Oct&nbsp;11-13&nbsp;2016:</b></td>
 106                 <td width="*">Exhibited at <a href="http://www.wispa.org/Events/WISPAPALOOZA">WISPAPalooza</a></td>
 107               </tr>
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 110                 <td width="115" align="right" valign="top"><b>Aug&nbsp;10&nbsp;2016:</b></td>
 111                 <td width="*"><a href="/blog/2016/08/freeside-3-91-released/">3.91 released</a></td>
 112               </tr>
 113
 114               <tr align="left" valign="top">
 115                 <td width="115" align="right" valign="top"><b>Aug&nbsp;5&nbsp;2016:</b></td>
 116                 <td width="*"><a href="/blog/2016/08/freeside-4-1-released/">4.1 released</a></td>
 117               </tr>
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 120                 <td width="115" align="right" valign="top"><nobr><b>Jul&nbsp;24-27&nbsp;2016:</b></nobr></td>
 121                 <td width="*">Exhibited at <a href="http://www.hostingcon.com/hcg16/Public/Enter.aspx">HostingCon</a></td>
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 125                 <td width="115" align="right" valign="top"><nobr><b>Mar&nbsp;15-17&nbsp;2016:</b></nobr></td>
 126                 <td width="*">Exhibited at WISPAmerica</td>
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 128
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 130                 <td width="115" align="right" valign="top"><nobr><b>Feb&nbsp;25-26&nbsp;2016:</b></nobr></td>
 131                 <td width="*">Exhibited at <a href="http://fispalive.com/">FISPA Live</a></td>
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 133
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 135                 <td width="115" align="right" valign="top"><b>Feb&nbsp;17&nbsp;2016:</b></td>
 136                 <td width="*"><a href="/blog/2016/02/freeside-4-0-released/">4.0 released</a></td>
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 140                 <td width="115" align="right" valign="top"><b>Feb&nbsp;5&nbsp;2016:</b></td>
 141                 <td width="*"><a href="/blog/2016/02/freeside-3-9-released/">3.9 released</a></td>
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 145                 <td width="115" align="right" valign="top"><b>Jan&nbsp;20&nbsp;2016:</b></td>
 146                 <td width="*"><a href="/blog/2016/01/freeside-3-8-released/">3.8 released</a></td>
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 163             <h4>Freeside offers business solutions:</h4>
 164             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 165               <br>
 166               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 167               <br>
 168               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 169               <br>
 170               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 171               <br>
 172               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 173               <br>
 174               <br>
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 185     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 186       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 187       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 188         software for their automation needs.<br>
 189         <br>
 190         For complete, easy deployment and maintenance, Freeside is available on
 191         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 192 <!--
 193         <br>
 194 <b>Freeside's 100% web-based</b> user interface requires no
 195         client installation of any kind. Comprehensive customer <b></b>self-care
 196         and reseller interfaces empower your customers and resellers, and reduce
 197         your staffing costs.<b></b><b></b></p>
 198 -->
 199
 200       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 201
 202       <h6>KEY&nbsp;FEATURES</h6>
 203
 204       <h4><b></b>BILLING</h4>
 205
 206       <ul class="indented">
 207         <li> Flexible pricing and rating plans including anniversary billing,
 208           pro-rating, usage based billing and more.  Plug-in system allows easy
 209           addition of new pricing plans. </li>
 210         <li> VoIP rating and billing, including DID inventory, rate plans, free
 211           minutes, caps, and 800# billing.</li>
 212         <li> Real-time credit card and electronic check processing with all major
 213           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 214       </ul>
 215       <h4>TICKETING</h4>
 216       <ul class="indented">
 217         <li> Complete, integrated trouble ticketing system included, based on
 218           Request Tracker from Best Practical Solutions </li>
 219         <li> Auto-responds to customer email, assigns a ticket number and allows
 220           your staff to track requests collaboratively </li>
 221         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 222           customizable workflow, and more. </li>
 223       </ul>
 224       <h4>NETWORK MONITORING</h4>
 225       <ul class="indented">
 226         <li> Complete, integrated network monitoring system included, based on
 227           Torrus from K-Open GmbH</li>
 228         <li>SNMP discovery, collection and graphing</li>
 229         <li>95th percentile and volume billing</li>
 230       </ul>
 231
 232       <h4>CUSTOMER SERVICE</h4>
 233       <ul class="indented">
 234         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 235         <li>Customer self-care including invoice viewing, one-time and recurring
 236           payments, adding and removing services, and password changes. </li>
 237         <li>Simple API available to write your own self-service pages or applications.</li>
 238       </ul>
 239       <h4>RESELLERS</h4>
 240       <ul class="indented">
 241         <li>Unlimited resellers with branded invoices, individual pricing and
 242           payment gateways.</li>
 243         <li>Virtualized reseller access allows resellers access to only their
 244           own customers.</li>
 245         <li>Flexible, fine-grained access control<br>
 246         </li>
 247       </ul>
 248
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 260             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 261           </td>
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 263             <h5>Please support network neutrality</h5>
 264             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
 265           </td>
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