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   4 <title>Freeside billing and trouble ticketing</title>
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  17             <a href="http://www.astricon.net/" target="_blank"><img src="astricon.gif" border=0 align="left" alt="AstriCon"></a>
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  20             <h4>We're exhibiting!</h4>
  21             <h5>&nbsp;Astricon</h5>
  22             <h4>Oct 13-15, 2009</h4>
  23             <h4>Glendale, AZ</h4>
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  28             Use discount code <B>AC09EXPO</B> for a <A HREF="https://www.tmcnet.com/scripts/astricon/astrifall09reg.aspx?theplan=AST-O" target="_blank">free expo pass</A>.
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  37           <td height="10">&nbsp;</td>
  38           <td height="10">&nbsp;</td>
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  43           <td width="9" height="20">&nbsp;</td>
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  45             <h2>Freeside News...</h2></td>
  46           <td width="9" height="20">&nbsp;</td>
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  49           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  52                 <td width="115" align="right" valign="top"><b>Sep&nbsp;1-3&nbsp;2009:</b></td>
  53                 <td width="*">Exhibited at <a href="http://www.tmcnet.com/voip/conference/">Internet Telephony Expo</A></td>
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  56                 <td width="115" align="right" valign="top"><b>Feb&nbsp;2-4&nbsp;2009:</b></td>
  57                 <td width="*">Won Best of Show award and exhibited at <a href="http://www.tmcnet.com/voip/conference/east-09/digium-asterisk-world.htm">Asterisk World</a>/<a href="http://www.tmcnet.com/voip/conference/">Internet Telephony Expo</A></td>
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  60                 <td width="115" align="right" valign="top"><b>Feb&nbsp;1&nbsp;2009:</b></td>
  61                 <td width="*"><a href="demo.html">Web demo</A> updated to 1.9.0</td>
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  64                 <td width="115" align="right" valign="top"><b>Dec&nbsp;12&nbsp;2008:</b></td>
  65                 <td width="*"><a href="jobs.html">Hiring</a> for programmer <strike>and support/sysadmin</strike> position<strike>s</strike>.</td>
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  68                 <td width="115" align="right" valign="top"><b>Sep&nbsp;29-30&nbsp;2008:</b></td>
  69                 <td width="*">Exhibited at <!-- hmm a href="http://www.winog.com"/-->WiNOG</a></td>
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  72                 <td width="115" align="right" valign="top"><b>Sep&nbsp;23-25&nbsp;2008:</b></td>
  73                 <td width="*">Exhibited at <a href="http://www.astricon.net"/>Astricon</a></td>
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  76                 <td width="115" align="right" valign="top"><b>Sep&nbsp;16-18&nbsp;2008:</b></td>
  77                 <td width="*">Exhibited at <a href="http://www.tmcnet.com/voip/conference/"/>Internet Telephony Expo</a></td>
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  80                 <td width="115" align="right" valign="top"><b>Apr&nbsp;30&nbsp;2008:</b></td>
  81                 <td width="*">1.7.3 released</td>
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  84                 <td width="115" align="right" valign="top"><b>Mar&nbsp;25&nbsp;2008:</b></td>
  85                 <td width="*">New <a href="products.html">Server appliance</a> models and <a href="products-voip.html">VoIP/Telephony products</a></td>
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  88           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  92           <td width="*" height="18" bgcolor="#A5A3A3">&nbsp;</td>
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 100           <td width="384" bgcolor="#BEBDBD"><br>
 101             <h4>Freeside offers business solutions:</h4>
 102             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $2950 shipped!<br>
 103               <br>
 104               <a href="services.html#install">Installation service</a>: Installation on your hardware and complete support to get you up and running.<br>
 105               <br>
 106               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 107               <br>
 108               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 109               <br>
 110               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 111               <br>
 112               <br>
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 119 <!--      <img src="imgs/freedom.gif" alt=" "> -->
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 125             <img src="imgs/itexpo_best_of_show.jpg" border=0 align="left" alt="ITExpo Best of Show">
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 128             <h4>Awarded</h4>
 129             <h6>Best of Show</h6>
 130             <h6>Open Source</h6>
 131             <h4>ITExpo East 2009</h4>
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 136
 137 <!-- maybe on the other side??      <A HREF="http://www.savetheinternet.com/">
 138 <IMG SRC="http://www.savetheinternet.com/images/blog_image.jpg" WIDTH="150" HEIGHT="200" ALT="Save the Internet: Click here" BORDER="0" align="left" /></A>
 139 -->
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 143     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 144       <p>Freeside is the premier open-source billing, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
 145       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 146         software for their automation needs.<br>
 147         <br>
 148         For complete, easy deployment and maintenance, Freeside is available on
 149         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">installation service</a> is also available.<br>
 150 <!--
 151         <br>
 152 <b>Freeside's 100% web-based</b> user interface requires no
 153         client installation of any kind. Comprehensive customer <b></b>self-care
 154         and reseller interfaces empower your customers and resellers, and reduce
 155         your staffing costs.<b></b><b></b></p>
 156 -->
 157
 158       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 159
 160       <h6>KEY&nbsp;FEATURES</h6>
 161
 162       <h4><b></b>BILLING</h4>
 163
 164       <ul class="indented">
 165         <li> Flexible pricing and rating plans including anniversary billing,
 166           pro-rating, usage based billing and more.  Plug-in system allows easy
 167           addition of new pricing plans. </li>
 168         <li> VoIP rating and billing, including DID inventory, rate plans, free
 169           minutes, caps, and 800# billing.</li>
 170         <li> Real-time credit card and electronic check processing with all major
 171           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 172       </ul>
 173       <h4>TICKETING</h4>
 174       <ul class="indented">
 175         <li> Complete, integrated trouble ticketing system included, based on
 176           Request Tracker from Best Practical Solutions </li>
 177         <li> Auto-responds to customer email, assigns a ticket number and allows
 178           your staff to track requests collaboratively </li>
 179         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 180           customizable workflow, and more. </li>
 181       </ul>
 182       <h4>CUSTOMER SERVICE</h4>
 183       <ul class="indented">
 184         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 185         <li>Customer self-care including invoice viewing, one-time and recurring
 186           payments, adding and removing services, and password changes. </li>
 187         <li>Simple API available to write your own self-service pages or applications.</li>
 188       </ul>
 189       <h4>RESELLERS</h4>
 190       <ul class="indented">
 191         <li>Unlimited resellers with branded invoices, individual pricing and
 192           payment gateways.</li>
 193         <li>Virtualized reseller access allows resellers access to only their
 194           own customers.</li>
 195         <li>Flexible, fine-grained access control<br>
 196         </li>
 197       </ul>
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