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   4 <title>Freeside billing and trouble ticketing</title>
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  17             <a href="http://www.tmcnet.com/voip/conference/east-09/digium-asterisk-world.htm" target="_blank"><img src="D-08.gif" border=0 align="left" alt="Digium Asterisk World at ITExpo"></a>
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  20             <h4>We're exhibiting!</h4>
  21             <h5>&nbsp;Asterisk&nbsp;World</h5>
  22             <h5>&nbsp;ITExpo&nbsp;East
  23             <h5>&nbsp;Booth&nbsp;D-08</h5>
  24             <h4>Feb 2-4, 2009 - Miami, FL</h4>
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  37             <a href="http://www.tmcnet.com/voip/conference/" target="_blank"><img src="os10.gif" border=0 align="left" alt="Internet Telephony Conference & EXPO"></a>
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  40             <h4>We're exhibiting!</h4>
  41             <h5>&nbsp;ITEXPO&nbsp;West</h5>
  42             <h6>&nbsp;Open-source&nbsp;Pavilion</h6>
  43             <h4>Sep 16-18, 2008</h4>
  44             <h4>Los Angeles, CA</h4>
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  56             <a href="http://www.astricon.net/2008/glendale/web/index.php" target="_blank"><img src="astricon.gif" border=0 align="left" alt="AstriCon"></a>
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  59             <h4>We're exhibiting!</h4>
  60             <h5>&nbsp;Astricon</h5>
  61             <h6>&nbsp;Open-source&nbsp;Showcase</h6>
  62             <h4>Sep 23-25, 2008</h4>
  63             <h4>Glendale, AZ</h4>
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  75             <a href="http://www.winog.com/" target="_blank"><img src="winog.gif" border=0 align="left" alt="WiNOG"></a>
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  78             <h4>We're exhibiting!</h4>
  79             <h5>&nbsp;WiNOG</h5>
  80             <h4>Sep 29-30, 2008</h4>
  81             <h4>Chicago, IL</h4>
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  94             <a href="http://www.ispcon.com"><img src="ISP-F07-125x125-EXH3.gif" border=0 align="left" alt="ISPCON"></a>
  95             <h5>&nbsp;ISPCON</h5>
  96             <h5>&nbsp;Booth 420</h5>
  97             <h4>&nbsp;Oct 16-18, San Jose, CA</h4>
  98             &nbsp;<a href="ISPCON-Freeside.pdf">Download a free exhibit hall pass</a><br>
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 117           <td width="9" height="20">&nbsp;</td>
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 119             <h2>Freeside News...</h2></td>
 120           <td width="9" height="20">&nbsp;</td>
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 123           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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 125               <tr align="left" valign="top">
 126                 <td width="115" align="right" valign="top"><b>Feb&nbsp;1&nbsp;2009:</b></td>
 127                 <td width="*"><a href="demo.html">Web demo</A> updated to 1.9.0</td>
 128               </tr>
 129               <tr align="left" valign="top">
 130                 <td width="115" align="right" valign="top"><b>Dec&nbsp;12&nbsp;2008:</b></td>
 131                 <td width="*"><a href="jobs.html">Hiring</a> for programmer and support/sysadmin positions.</td>
 132               </tr>
 133               <tr align="left" valign="top">
 134                 <td width="115" align="right" valign="top"><b>Sep&nbsp;29-30&nbsp;2008:</b></td>
 135                 <td width="*">Exhibited at <a href="http://www.winog.com"/>WiNOG</a></td>
 136               </tr>
 137               <tr align="left" valign="top">
 138                 <td width="115" align="right" valign="top"><b>Sep&nbsp;23-25&nbsp;2008:</b></td>
 139                 <td width="*">Exhibited at <a href="http://www.astricon.net"/>Astricon</a>, open-source showcase</td>
 140               </tr>
 141               <tr align="left" valign="top">
 142                 <td width="115" align="right" valign="top"><b>Sep&nbsp;16-18&nbsp;2008:</b></td>
 143                 <td width="*">Exhibited at <a href="http://www.itexpo.com"/>Internet Telephony Expo</a>, open-source pavilion</td>
 144               </tr>
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 146                 <td width="115" align="right" valign="top"><b>Apr&nbsp;30&nbsp;2008:</b></td>
 147                 <td width="*">1.7.3 released</td>
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 150                 <td width="115" align="right" valign="top"><b>Mar&nbsp;25&nbsp;2008:</b></td>
 151                 <td width="*">New <a href="products.html">Server appliance</a> models and <a href="products-voip.html">VoIP/Telephony products</a></td>
 152               </tr>
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 154                 <td width="115" align="right" valign="top"><nobr><b>Mar&nbsp;18-19&nbsp;2008:</b></nobr></td>
 155                 <td width="*">Exhibited at <a href="http://www.digiumasteriskworld.com/2008/sanjose/web/" target="_blank">Asterisk World</a>/<a href="http://www.von.com/2008/sanJose/web/">VON</a>, booth D-908</td>
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 159                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;16-18&nbsp;2007:</b></nobr></td>
 160                 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank">ISPCON</a>, booth 420</td>
 161               </tr>
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 163                 <td width="115" align="right" valign="top"><nobr><b>Sep&nbsp;26-28&nbsp;2007:</nobr></b></td>
 164                 <td width="*">Exhibited at <a href="http://www.astricon.net/" target="_blank">Astricon</a></td>
 165               </tr>
 166               <tr align="left" valign="top">
 167                 <td width="115" align="right" valign="top"><b>Jul&nbsp;11&nbsp;2007:</b></td>
 168                 <td width="*">New <a href="products.html">Server appliance</a> models</td>
 169               </tr>
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 171                 <td width="115" align="right" valign="top"><nobr><b>May&nbsp;23-25&nbsp;2007:</b></nobr></td>
 172                 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank">ISPCON</a>, booth 418</td>
 173               </tr>
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 175                 <td width="115" align="right" valign="top"><b>Feb&nbsp;19&nbsp;2007:</b></td>
 176                 <td width="*">New web site!</td>
 177               </tr>
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 179                 <td width="115" align="right" valign="top"><b>Feb&nbsp;16&nbsp;2007:</b></td>
 180                 <td width="*">1.7.2 released</td>
 181               </tr>
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 183                 <td width="115" align="right" valign="top"><b>Feb&nbsp;9&nbsp;2007:</b></td>
 184                 <td width="*">Web demo updated to 1.7.2</td>
 185               </tr>
 186               <tr align="left" valign="top">
 187                 <td width="115" align="right" valign="top"><b>Nov&nbsp;7-9&nbsp;2006:</b></td>
 188                 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
 189                   booth 311</td>
 190               </tr>
 191               <tr align="left" valign="top">
 192                 <td width="115" align="right" valign="top"><b>Nov&nbsp;5&nbsp;2006:</b></td>
 193                 <td width="*">Web demo updated to 1.7.1</td>
 194               </tr>
 195               <tr align="left" valign="top">
 196                 <td width="115" align="right" valign="top"><b>Jul&nbsp;17-19&nbsp;2006:</b>
 197                 </td>
 198                 <td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
 199                   booth 618</td>
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 215           <td width="384" bgcolor="#BEBDBD"><br>
 216             <h4>Freeside offers business solutions:</h4>
 217             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $2950 shipped!<br>
 218               <br>
 219               <a href="services.html#install">Installation service</a>: Installation on your hardware and complete support to get you up and running.<br>
 220               <br>
 221               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 222               <br>
 223               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 224               <br>
 225               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 226               <br>
 227               <br>
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 232       <br>
 233       <img src="imgs/freedom.gif" alt=" ">
 234
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 241     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 242       <p>Freeside is the premier open-source billing, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
 243       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 244         software for their automation needs.<br>
 245         <br>
 246         For complete, easy deployment and maintenance, Freeside is available on
 247         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">installation service</a> is also available.<br>
 248 <!--
 249         <br>
 250 <b>Freeside's 100% web-based</b> user interface requires no
 251         client installation of any kind. Comprehensive customer <b></b>self-care
 252         and reseller interfaces empower your customers and resellers, and reduce
 253         your staffing costs.<b></b><b></b></p>
 254 -->
 255
 256       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 257
 258       <h6>KEY&nbsp;FEATURES</h6>
 259
 260       <h4><b></b>BILLING</h4>
 261
 262       <ul class="indented">
 263         <li> Flexible pricing and rating plans including anniversary billing,
 264           pro-rating, usage based billing and more.  Plug-in system allows easy
 265           addition of new pricing plans. </li>
 266         <li> VoIP rating and billing, including DID inventory, rate plans, free
 267           minutes, caps, and 800# billing.</li>
 268         <li> Real-time credit card and electronic check processing with all major
 269           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 270       </ul>
 271       <h4>TICKETING</h4>
 272       <ul class="indented">
 273         <li> Complete, integrated trouble ticketing system included, based on
 274           Request Tracker from Best Practical Solutions </li>
 275         <li> Auto-responds to customer email, assigns a ticket number and allows
 276           your staff to track requests collaboratively </li>
 277         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 278           customizable workflow, and more. </li>
 279       </ul>
 280       <h4>CUSTOMER SERVICE</h4>
 281       <ul class="indented">
 282         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 283         <li>Customer self-care including invoice viewing, one-time and recurring
 284           payments, adding and removing services, and password changes. </li>
 285         <li>Simple API available to write your own self-service pages or applications.</li>
 286       </ul>
 287       <h4>RESELLERS</h4>
 288       <ul class="indented">
 289         <li>Unlimited resellers with branded invoices, individual pricing and
 290           payment gateways.</li>
 291         <li>Virtualized reseller access allows resellers access to only their
 292           own customers.</li>
 293         <li>Flexible, fine-grained access control<br>
 294         </li>
 295       </ul>
 296     </td>
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