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21 <td width="13%" height="104" align="center" valign="top"><a href="http://www.sisd.com/freeside"><img src="imgs/logo2.gif" alt="Welcome to Freeside." width="144" height="104" border="0"></a>
23 <td width="100%" align="left" valign="top"> <h1>Open-source billing, ticketing
24 and automation for ISPS and online businesses </h1></td>
30 <div id="nav"> <a href="index.html" id="nav">Home</a> | <a href="products.html" id="nav">Products</a>
31 | <a href="services.html" id="nav">Services</a> | <a href="webdemo.html" id="nav">Web Demo</a> | <a href="developers.html" id="nav">Developers
32 </a> | <a href="about.html" id="nav">About</a> | <a href="contact.html" id="nav">Contact</a> </div>
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53 <h2>Freeside News...</h2></td>
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58 <td height="*" align="center" valign="top" bgcolor="#A5A3A3"><table width="100%" border="0" cellpadding="2" cellspacing="5">
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60 <td width="115" align="right" valign="top"><b>Nov 7-9 2006:</b></td>
61 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
64 <tr align="left" valign="top">
65 <td width="115" align="right" valign="top"><b>Nov 5 2006:</b></td>
66 <td width="*">Web demo updated to 1.7.1</td>
68 <tr align="left" valign="top">
69 <td width="115" align="right" valign="top"><b>July 17-19 2006:</b>
71 <td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
74 <tr align="left" valign="top">
75 <td width="115" align="right" valign="top"><b>May 22 2006:</b></td>
76 <td width="*"><a href="http://www.sisd.com/pipermail/freeside-users/2006-May/005134.html" target="_blank" id="teal">1.5.8
79 <tr align="left" valign="top">
80 <td width="115" align="right" valign="top"><b>May 21 2006:</b></td>
81 <td width="*">Web demo and documentation updated to 1.7.0</td>
83 <tr align="left" valign="top">
84 <td width="115" align="right" valign="top"><b>May 16-18 2006:</b></td>
85 <td width="*">Exhibited at <a href="http://www.ispcon.com/Spring2006/" target="_blank" id="teal">ISPCON</a>,
88 <tr align="left" valign="top">
89 <td width="115" align="right" valign="top"><b>Apr 28 2006:</b></td>
90 <td width="*"><a href="products.html" target="_self" id="teal">Preinstalled
91 appliances</a> now available!</td>
94 <td width="9" height="*" bgcolor="#A5A3A3"> </td>
97 <td width="9" height="18" align="right" valign="top"><img src="imgs/bk/corners/grey.gif" width="21" height="22"></td>
98 <td width="*" height="18" bgcolor="#A5A3A3"> </td>
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103 <td width="3" rowspan="3" align="left" valign="top" background="imgs/bk/grblkline.gif"> </td>
104 <td width="*" rowspan="3" align="left" valign="top"> <h4>It Slices, It Dices,
105 It's OPEN SOURCE!</h4>
106 <p>Freesid1e's open source licensing frees you from licensing costs, proprietary
107 databases and black-box applications. <a href="webdemo.html">SEE FOR YOUR
108 SELF</a> why hundreds of companies have come to rely upon the Freeside
109 software for their automation needs.<br>
111 For complete, easy deployment and maintenance, Freeside is available on
112 a variety of server appliances. <a href="services.html">Remote installation
113 service</a> is also available.<br>
115 <b>Freeside's 100% web-based</b> user interface requires no
116 client installation of any kind. Comprehensive customer <b></b>self-care
117 and reseller interfaces empower your customers and resellers, and reduce
118 your staffing costs.<b></b><b></b></p>
119 <h4><b></b><b><a href="webdemo.html"><img src="imgs/screen3.gif" alt="web demo" border="0" align="right" class="rightFloat"></a></b>BILLING</h4>
121 <li> Flexible pricing and rating plans including anniversary billing,
122 pro-rating, usage based billing and more. Plug-in system allows easy
123 addition of new pricing plans. </li>
124 <li> VoIP rating and billing, including DID inventory, rate plans, free
125 minutes, caps, and 800# billing.</li>
126 <li> Real-time credit card and electronic check processing with all major
127 processing gateways. Email, fax, printed and online invoicing</div> </li>
131 <li> Complete, integrated trouble ticketing system included, based on
132 Request Tracker from Best Practical Solutions </li>
133 <li> Auto-responds to customer email, assigns a ticket number and allows
134 your staff to track requests collaboratively </li>
135 <li> Multiple queues, custom fields, templates, ticket associations, templates,
136 customizable workflow, and more. </li>
138 <h4>CUSTOMER SERVICE</h4>
140 <li>Online signup page with immediate credit card authorization and provisioning.</li>
141 <li>Customer self-care including invoice viewing, one-time and recurring
142 payments, adding and removing services, and password changes. </li>
143 <li>Simple API available to write your own self-service pages or applications.</li>
147 <li>Unlimited resellers with branded invoices, individual pricing and
148 payment gateways.</li>
149 <li>Virtualized reseller access allows resellers access to only their
151 <li>Flexible, fine-grained access control<br>
156 <td width="420" height="120" align="center" valign="middle" bgcolor="#BEBDBD"><img src="imgs/freedom.gif" alt=" ">
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164 <h4>Freeside offers business solutions:</h4>
165 <p><b>Billing and ticketing server appliances: </b>A <a href="products.html">complete
166 solution</a> including hardware, software and support starting at
169 <b>Installation services:</b> There is a solution for every level
170 of expertise and or budget. Work with our represenatives to make
171 your business go with ease.<br>
173 <b>On-site training: </b>We will happily come to you. If it is more
174 convient and more worth your time and money for us to train you
175 on site we offer that option.<br>
177 <b>Support</b> is very important. Who wants to be left in the dark
178 with no-one to turn to in a time of need. Not with Freeside though,
179 we offer options for your needs. <a href="support.html" target="_self">Check
182 <b>Customization:</b> Is Freeside missing a feature crucial to you?
183 Customizations and extensions to the software are quoted on an individual
184 basis. Send a detailed description of your needs.</p></td>
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