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   4 <title>Freeside billing and trouble ticketing</title>
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  17             <a href="http://www.digiumasteriskworld.com/2008/sanjose/web/" target="_blank"><img src="daws08_120x60.gif" border=0 align="left" alt="Digium Asterisk World"></a>
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  20             <h4>We're exhibiting!</h4>
  21             <h5>&nbsp;Asterisk&nbsp;World</h5>
  22             <h5>&nbsp;VON.x</h5>
  23             <h5>&nbsp;Booth D-908</h5>
  24             <h4>March 18-19, 2008, San Jose, CA</h4>
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  29             <a href="http://www.von.com/2008/sanJose/web/" target="_blank"><img src="vons08_120x60.gif" border=0 align="left" alt="VON.x"></a>
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  42             <a href="http://www.ispcon.com"><img src="ISP-F07-125x125-EXH3.gif" border=0 align="left" alt="ISPCON"></a>
  43             <h5>&nbsp;ISPCON</h5>
  44             <h5>&nbsp;Booth 420</h5>
  45             <h4>&nbsp;Oct 16-18, San Jose, CA</h4>
  46             &nbsp;<a href="ISPCON-Freeside.pdf">Download a free exhibit hall pass</a><br>
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  58             <h2>Freeside News...</h2></td>
  59           <td width="9" height="20">&nbsp;</td>
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  62           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  65                 <td width="115" align="right" valign="top"><b>Apr&nbsp;30&nbsp;2008:</b></td>
  66                 <td width="*">1.7.3 released</td>
  67               </tr>
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  69                 <td width="115" align="right" valign="top"><b>Mar&nbsp;25&nbsp;2008:</b></td>
  70                 <td width="*">New <a href="products.html">Server appliance</a> models and <a href="products-voip.html">VoIP/Telephony products</a></td>
  71               </tr>
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  73                 <td width="115" align="right" valign="top"><nobr><b>Mar&nbsp;18-19&nbsp;2008:</b></nobr></td>
  74                 <td width="*">Exhibited at <a href="http://www.digiumasteriskworld.com/2008/sanjose/web/" target="_blank" id="teal">Asterisk World</a>/<a href="http://www.von.com/2008/sanJose/web/">VON</a>, booth D-908</td>
  75               </tr>
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  77                 <td width="115" align="right" valign="top"><nobr><b>Oct&nbsp;16-18&nbsp;2007:</b></nobr></td>
  78                 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>, booth 420</td>
  79               </tr>
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  81                 <td width="115" align="right" valign="top"><nobr><b>Sep&nbsp;26-28&nbsp;2007:</nobr></b></td>
  82                 <td width="*">Exhibited at <a href="http://www.astricon.net/" target="_blank" id="teal">Astricon</a></td>
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  85                 <td width="115" align="right" valign="top"><b>Jul&nbsp;11&nbsp;2007:</b></td>
  86                 <td width="*">New <a href="products.html">Server appliance</a> models</td>
  87               </tr>
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  89                 <td width="115" align="right" valign="top"><nobr><b>May&nbsp;23-25&nbsp;2007:</b></nobr></td>
  90                 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>, booth 418</td>
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  93                 <td width="115" align="right" valign="top"><b>Feb&nbsp;19&nbsp;2007:</b></td>
  94                 <td width="*">New web site!</td>
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  97                 <td width="115" align="right" valign="top"><b>Feb&nbsp;16&nbsp;2007:</b></td>
  98                 <td width="*">1.7.2 released</td>
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 101                 <td width="115" align="right" valign="top"><b>Feb&nbsp;9&nbsp;2007:</b></td>
 102                 <td width="*">Web demo updated to 1.7.2</td>
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 105                 <td width="115" align="right" valign="top"><b>Nov&nbsp;7-9&nbsp;2006:</b></td>
 106                 <td width="*">Exhibited at <a href="http://www.ispcon.com/" target="_blank" id="teal">ISPCON</a>,
 107                   booth 311</td>
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 110                 <td width="115" align="right" valign="top"><b>Nov&nbsp;5&nbsp;2006:</b></td>
 111                 <td width="*">Web demo updated to 1.7.1</td>
 112               </tr>
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 114                 <td width="115" align="right" valign="top"><b>Jul&nbsp;17-19&nbsp;2006:</b>
 115                 </td>
 116                 <td width="*">Exhibited at <a href="http://www.hostingcon.com/" target="_blank" id="teal">HostingCon</a>,
 117                   booth 618</td>
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 133           <td width="384" bgcolor="#BEBDBD"><br>
 134             <h4>Freeside offers business solutions:</h4>
 135             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $2950 shipped!<br>
 136               <br>
 137               <a href="services.html#install">Installation service</a>: Installation on your hardware and complete support to get you up and running.<br>
 138               <br>
 139               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 140               <br>
 141               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 142               <br>
 143               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 144               <br>
 145               <br>
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 150       <br>
 151       <img src="imgs/freedom.gif" alt=" ">
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 159     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 160       <p>Freeside is the premier open-source billing, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.
 161       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 162         software for their automation needs.<br>
 163         <br>
 164         For complete, easy deployment and maintenance, Freeside is available on
 165         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">installation service</a> is also available.<br>
 166 <!--
 167         <br>
 168 <b>Freeside's 100% web-based</b> user interface requires no
 169         client installation of any kind. Comprehensive customer <b></b>self-care
 170         and reseller interfaces empower your customers and resellers, and reduce
 171         your staffing costs.<b></b><b></b></p>
 172 -->
 173
 174       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 175
 176       <h6>KEY&nbsp;FEATURES</h6>
 177
 178       <h4><b></b>BILLING</h4>
 179
 180       <ul class="indented">
 181         <li> Flexible pricing and rating plans including anniversary billing,
 182           pro-rating, usage based billing and more.  Plug-in system allows easy
 183           addition of new pricing plans. </li>
 184         <li> VoIP rating and billing, including DID inventory, rate plans, free
 185           minutes, caps, and 800# billing.</li>
 186         <li> Real-time credit card and electronic check processing with all major
 187           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 188       </ul>
 189       <h4>TICKETING</h4>
 190       <ul class="indented">
 191         <li> Complete, integrated trouble ticketing system included, based on
 192           Request Tracker from Best Practical Solutions </li>
 193         <li> Auto-responds to customer email, assigns a ticket number and allows
 194           your staff to track requests collaboratively </li>
 195         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 196           customizable workflow, and more. </li>
 197       </ul>
 198       <h4>CUSTOMER SERVICE</h4>
 199       <ul class="indented">
 200         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 201         <li>Customer self-care including invoice viewing, one-time and recurring
 202           payments, adding and removing services, and password changes. </li>
 203         <li>Simple API available to write your own self-service pages or applications.</li>
 204       </ul>
 205       <h4>RESELLERS</h4>
 206       <ul class="indented">
 207         <li>Unlimited resellers with branded invoices, individual pricing and
 208           payment gateways.</li>
 209         <li>Virtualized reseller access allows resellers access to only their
 210           own customers.</li>
 211         <li>Flexible, fine-grained access control<br>
 212         </li>
 213       </ul>
 214     </td>
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