-my $title = $cust_main->name;
-$title = '('. $cust_main->display_custnum. ") $title"
- if $conf->exists('cust_main-title-display_custnum');
-$title = mt("Customer:")." ".$title;
+my $title = encode_entities($cust_main->name);
+$title = '#'. $cust_main->display_custnum. " $title";
+# if $conf->exists('cust_main-title-display_custnum');
+$title = mt("Customer")." ".$title;
+
+my @agentnums = $curuser->agentnums;
+if (scalar(@agentnums) > 1 ) {
+ $title = encode_entities($cust_main->agent->agent). " $title";
+}
+
+my $status = $cust_main->status_label;
+$status .= ' (Cancelled)' if $cust_main->is_status_delay_cancel;
+my $title_noescape = $title. ' (<B><FONT COLOR="#'. $cust_main->statuscolor. '">'. $status. '</FONT></B>)';
+$title .= " ($status)";