+sub ReferredToBy {
+ my $self = shift;
+ return ( $self->_Links( 'Target', 'RefersTo' ) );
+}
+
+# }}}
+
+# {{{ DependedOnBy
+
+=head2 DependedOnBy
+
+ This returns an RT::Links object which references all the tickets that depend on this one
+
+=cut
+
+sub DependedOnBy {
+ my $self = shift;
+ return ( $self->_Links( 'Target', 'DependsOn' ) );
+}
+
+# }}}
+
+
+
+=head2 HasUnresolvedDependencies
+
+ Takes a paramhash of Type (default to '__any'). Returns true if
+$self->UnresolvedDependencies returns an object with one or more members
+of that type. Returns false otherwise
+
+
+=begin testing
+
+my $t1 = RT::Ticket->new($RT::SystemUser);
+my ($id, $trans, $msg) = $t1->Create(Subject => 'DepTest1', Queue => 'general');
+ok($id, "Created dep test 1 - $msg");
+
+my $t2 = RT::Ticket->new($RT::SystemUser);
+my ($id2, $trans, $msg2) = $t2->Create(Subject => 'DepTest2', Queue => 'general');
+ok($id2, "Created dep test 2 - $msg2");
+my $t3 = RT::Ticket->new($RT::SystemUser);
+my ($id3, $trans, $msg3) = $t3->Create(Subject => 'DepTest3', Queue => 'general', Type => 'approval');
+ok($id3, "Created dep test 3 - $msg3");
+my ($addid, $addmsg);
+ok (($addid, $addmsg) =$t1->AddLink( Type => 'DependsOn', Target => $t2->id));
+ok ($addid, $addmsg);
+ok (($addid, $addmsg) =$t1->AddLink( Type => 'DependsOn', Target => $t3->id));
+
+ok ($addid, $addmsg);
+my $link = RT::Link->new($RT::SystemUser);
+my ($rv, $msg) = $link->Load($addid);
+ok ($rv, $msg);
+ok ($link->LocalTarget == $t3->id, "Link LocalTarget is correct");
+ok ($link->LocalBase == $t1->id, "Link LocalBase is correct");
+
+ok ($t1->HasUnresolvedDependencies, "Ticket ".$t1->Id." has unresolved deps");
+ok (!$t1->HasUnresolvedDependencies( Type => 'blah' ), "Ticket ".$t1->Id." has no unresolved blahs");
+ok ($t1->HasUnresolvedDependencies( Type => 'approval' ), "Ticket ".$t1->Id." has unresolved approvals");
+ok (!$t2->HasUnresolvedDependencies, "Ticket ".$t2->Id." has no unresolved deps");
+;
+
+my ($rid, $rmsg)= $t1->Resolve();
+ok(!$rid, $rmsg);
+my ($rid2, $rmsg2) = $t2->Resolve();
+ok ($rid2, $rmsg2);
+($rid, $rmsg)= $t1->Resolve();
+ok(!$rid, $rmsg);
+my ($rid3,$rmsg3) = $t3->Resolve;
+ok ($rid3,$rmsg3);
+($rid, $rmsg)= $t1->Resolve();
+ok($rid, $rmsg);
+
+
+=end testing
+
+=cut
+
+sub HasUnresolvedDependencies {
+ my $self = shift;
+ my %args = (
+ Type => undef,
+ @_
+ );
+
+ my $deps = $self->UnresolvedDependencies;
+
+ if ($args{Type}) {
+ $deps->Limit( FIELD => 'Type',
+ OPERATOR => '=',
+ VALUE => $args{Type});
+ }
+ else {
+ $deps->IgnoreType;
+ }
+
+ if ($deps->Count > 0) {
+ return 1;
+ }
+ else {
+ return (undef);
+ }
+}
+
+
+# {{{ UnresolvedDependencies
+
+=head2 UnresolvedDependencies
+
+Returns an RT::Tickets object of tickets which this ticket depends on
+and which have a status of new, open or stalled. (That list comes from
+RT::Queue->ActiveStatusArray
+
+=cut
+
+
+sub UnresolvedDependencies {
+ my $self = shift;
+ my $deps = RT::Tickets->new($self->CurrentUser);
+
+ my @live_statuses = RT::Queue->ActiveStatusArray();
+ foreach my $status (@live_statuses) {
+ $deps->LimitStatus(VALUE => $status);
+ }
+ $deps->LimitDependedOnBy($self->Id);
+
+ return($deps);
+
+}
+
+# }}}
+
+# {{{ AllDependedOnBy
+
+=head2 AllDependedOnBy
+
+Returns an array of RT::Ticket objects which (directly or indirectly)
+depends on this ticket; takes an optional 'Type' argument in the param
+hash, which will limit returned tickets to that type, as well as cause
+tickets with that type to serve as 'leaf' nodes that stops the recursive
+dependency search.
+
+=cut
+
+sub AllDependedOnBy {
+ my $self = shift;
+ my $dep = $self->DependedOnBy;
+ my %args = (
+ Type => undef,
+ _found => {},
+ _top => 1,
+ @_
+ );
+
+ while (my $link = $dep->Next()) {
+ next unless ($link->BaseURI->IsLocal());
+ next if $args{_found}{$link->BaseObj->Id};
+
+ if (!$args{Type}) {
+ $args{_found}{$link->BaseObj->Id} = $link->BaseObj;
+ $link->BaseObj->AllDependedOnBy( %args, _top => 0 );
+ }
+ elsif ($link->BaseObj->Type eq $args{Type}) {
+ $args{_found}{$link->BaseObj->Id} = $link->BaseObj;
+ }
+ else {
+ $link->BaseObj->AllDependedOnBy( %args, _top => 0 );
+ }
+ }
+
+ if ($args{_top}) {
+ return map { $args{_found}{$_} } sort keys %{$args{_found}};
+ }
+ else {
+ return 1;
+ }
+}
+
+# }}}
+
+# {{{ DependsOn
+
+=head2 DependsOn
+
+ This returns an RT::Links object which references all the tickets that this ticket depends on
+
+=cut
+
+sub DependsOn {
+ my $self = shift;
+ return ( $self->_Links( 'Base', 'DependsOn' ) );
+}
+
+# }}}
+
+# {{{ Customers
+
+=head2 Customers
+
+ This returns an RT::Links object which references all the customers that this object is a member of.
+
+=cut
+
+sub Customers {
+ my( $self, %opt ) = @_;
+ my $Debug = $opt{'Debug'};
+
+ unless ( $self->{'Customers'} ) {
+
+ $self->{'Customers'} = $self->MemberOf->Clone;
+
+ $self->{'Customers'}->Limit(
+ FIELD => 'Target',
+ OPERATOR => 'STARTSWITH',
+ VALUE => 'freeside://freeside/cust_main/',
+ );
+ }
+
+ warn "->Customers method called on $self; returning ".
+ ref($self->{'Customers'}). ' object'
+ if $Debug;
+
+ return $self->{'Customers'};
+}
+
+# }}}
+
+# {{{ sub _Links
+
+=head2 Links DIRECTION [TYPE]
+
+Return links (L<RT::Links>) to/from this object.
+
+DIRECTION is either 'Base' or 'Target'.
+
+TYPE is a type of links to return, it can be omitted to get
+links of any type.
+
+=cut
+
+*Links = \&_Links;
+
+sub _Links {
+ my $self = shift;
+
+ #TODO: Field isn't the right thing here. but I ahave no idea what mnemonic ---
+ #tobias meant by $f
+ my $field = shift;
+ my $type = shift || "";
+
+ unless ( $self->{"$field$type"} ) {
+ $self->{"$field$type"} = new RT::Links( $self->CurrentUser );
+ # at least to myself
+ $self->{"$field$type"}->Limit( FIELD => $field,
+ VALUE => $self->URI,
+ ENTRYAGGREGATOR => 'OR' );
+ $self->{"$field$type"}->Limit( FIELD => 'Type',
+ VALUE => $type )
+ if ($type);
+ }
+ return ( $self->{"$field$type"} );
+}
+
+# }}}
+
+# }}}
+
+# {{{ sub _AddLink
+
+=head2 _AddLink
+
+Takes a paramhash of Type and one of Base or Target. Adds that link to this object.
+
+Returns C<link id>, C<message> and C<exist> flag.
+
+
+=cut
+
+
+sub _AddLink {
+ my $self = shift;
+ my %args = ( Target => '',
+ Base => '',
+ Type => '',
+ Silent => undef,
+ @_ );
+
+
+ # Remote_link is the URI of the object that is not this ticket
+ my $remote_link;
+ my $direction;
+
+ if ( $args{'Base'} and $args{'Target'} ) {
+ $RT::Logger->debug( "$self tried to create a link. both base and target were specified\n" );
+ return ( 0, $self->loc("Can't specifiy both base and target") );
+ }
+ elsif ( $args{'Base'} ) {
+ $args{'Target'} = $self->URI();
+ $remote_link = $args{'Base'};
+ $direction = 'Target';
+ }
+ elsif ( $args{'Target'} ) {
+ $args{'Base'} = $self->URI();
+ $remote_link = $args{'Target'};
+ $direction = 'Base';
+ }
+ else {
+ return ( 0, $self->loc('Either base or target must be specified') );
+ }
+
+ # {{{ Check if the link already exists - we don't want duplicates
+ use RT::Link;
+ my $old_link = RT::Link->new( $self->CurrentUser );
+ $old_link->LoadByParams( Base => $args{'Base'},
+ Type => $args{'Type'},
+ Target => $args{'Target'} );
+ if ( $old_link->Id ) {
+ $RT::Logger->debug("$self Somebody tried to duplicate a link");
+ return ( $old_link->id, $self->loc("Link already exists"), 1 );
+ }
+
+ # }}}
+
+
+ # Storing the link in the DB.
+ my $link = RT::Link->new( $self->CurrentUser );
+ my ($linkid, $linkmsg) = $link->Create( Target => $args{Target},
+ Base => $args{Base},
+ Type => $args{Type} );
+
+ unless ($linkid) {
+ $RT::Logger->error("Link could not be created: ".$linkmsg);
+ return ( 0, $self->loc("Link could not be created") );
+ }
+
+ my $TransString =
+ "Record $args{'Base'} $args{Type} record $args{'Target'}.";
+
+ return ( $linkid, $self->loc( "Link created ([_1])", $TransString ) );
+}
+
+# }}}
+
+# {{{ sub _DeleteLink
+
+=head2 _DeleteLink
+
+Delete a link. takes a paramhash of Base, Target and Type.
+Either Base or Target must be null. The null value will
+be replaced with this ticket\'s id
+
+=cut
+
+sub _DeleteLink {
+ my $self = shift;
+ my %args = (
+ Base => undef,
+ Target => undef,
+ Type => undef,
+ @_
+ );
+
+ #we want one of base and target. we don't care which
+ #but we only want _one_
+
+ my $direction;
+ my $remote_link;
+
+ if ( $args{'Base'} and $args{'Target'} ) {
+ $RT::Logger->debug("$self ->_DeleteLink. got both Base and Target\n");
+ return ( 0, $self->loc("Can't specifiy both base and target") );
+ }
+ elsif ( $args{'Base'} ) {
+ $args{'Target'} = $self->URI();
+ $remote_link = $args{'Base'};
+ $direction = 'Target';
+ }
+ elsif ( $args{'Target'} ) {
+ $args{'Base'} = $self->URI();
+ $remote_link = $args{'Target'};
+ $direction='Base';
+ }
+ else {
+ $RT::Logger->error("Base or Target must be specified\n");
+ return ( 0, $self->loc('Either base or target must be specified') );
+ }
+
+ my $link = new RT::Link( $self->CurrentUser );
+ $RT::Logger->debug( "Trying to load link: " . $args{'Base'} . " " . $args{'Type'} . " " . $args{'Target'} . "\n" );
+
+
+ $link->LoadByParams( Base=> $args{'Base'}, Type=> $args{'Type'}, Target=> $args{'Target'} );
+ #it's a real link.
+ if ( $link->id ) {
+
+ my $linkid = $link->id;
+ $link->Delete();
+
+ my $TransString = "Record $args{'Base'} no longer $args{Type} record $args{'Target'}.";
+ return ( 1, $self->loc("Link deleted ([_1])", $TransString));
+ }
+
+ #if it's not a link we can find
+ else {
+ $RT::Logger->debug("Couldn't find that link\n");
+ return ( 0, $self->loc("Link not found") );
+ }
+}
+
+# }}}
+
+# }}}
+
+# {{{ Routines dealing with transactions
+
+# {{{ sub _NewTransaction
+
+=head2 _NewTransaction PARAMHASH
+
+Private function to create a new RT::Transaction object for this ticket update
+
+=cut
+
+sub _NewTransaction {
+ my $self = shift;
+ my %args = (
+ TimeTaken => undef,
+ Type => undef,
+ OldValue => undef,
+ NewValue => undef,
+ OldReference => undef,
+ NewReference => undef,
+ ReferenceType => undef,
+ Data => undef,
+ Field => undef,
+ MIMEObj => undef,
+ ActivateScrips => 1,
+ CommitScrips => 1,
+ @_
+ );
+
+ my $old_ref = $args{'OldReference'};
+ my $new_ref = $args{'NewReference'};
+ my $ref_type = $args{'ReferenceType'};
+ if ($old_ref or $new_ref) {
+ $ref_type ||= ref($old_ref) || ref($new_ref);
+ if (!$ref_type) {
+ $RT::Logger->error("Reference type not specified for transaction");
+ return;
+ }
+ $old_ref = $old_ref->Id if ref($old_ref);
+ $new_ref = $new_ref->Id if ref($new_ref);
+ }
+
+ require RT::Transaction;
+ my $trans = new RT::Transaction( $self->CurrentUser );
+ my ( $transaction, $msg ) = $trans->Create(
+ ObjectId => $self->Id,
+ ObjectType => ref($self),
+ TimeTaken => $args{'TimeTaken'},
+ Type => $args{'Type'},
+ Data => $args{'Data'},
+ Field => $args{'Field'},
+ NewValue => $args{'NewValue'},
+ OldValue => $args{'OldValue'},
+ NewReference => $new_ref,
+ OldReference => $old_ref,
+ ReferenceType => $ref_type,
+ MIMEObj => $args{'MIMEObj'},
+ ActivateScrips => $args{'ActivateScrips'},
+ CommitScrips => $args{'CommitScrips'},
+ );
+
+ # Rationalize the object since we may have done things to it during the caching.
+ $self->Load($self->Id);
+
+ $RT::Logger->warning($msg) unless $transaction;
+
+ $self->_SetLastUpdated;
+
+ if ( defined $args{'TimeTaken'} and $self->can('_UpdateTimeTaken')) {
+ $self->_UpdateTimeTaken( $args{'TimeTaken'} );
+ }
+ if ( $RT::UseTransactionBatch and $transaction ) {
+ push @{$self->{_TransactionBatch}}, $trans if $args{'CommitScrips'};
+ }
+ return ( $transaction, $msg, $trans );
+}
+
+# }}}
+
+# {{{ sub Transactions
+
+=head2 Transactions
+
+ Returns an RT::Transactions object of all transactions on this record object
+
+=cut
+
+sub Transactions {
+ my $self = shift;
+
+ use RT::Transactions;
+ my $transactions = RT::Transactions->new( $self->CurrentUser );
+
+ #If the user has no rights, return an empty object
+ $transactions->Limit(
+ FIELD => 'ObjectId',
+ VALUE => $self->id,
+ );
+ $transactions->Limit(
+ FIELD => 'ObjectType',
+ VALUE => ref($self),
+ );
+
+ return ($transactions);
+}
+
+# }}}
+# }}}
+#
+# {{{ Routines dealing with custom fields
+
+sub CustomFields {
+ my $self = shift;
+ my $cfs = RT::CustomFields->new( $self->CurrentUser );
+
+ # XXX handle multiple types properly
+ $cfs->LimitToLookupType( $self->CustomFieldLookupType );
+ $cfs->LimitToGlobalOrObjectId(
+ $self->_LookupId( $self->CustomFieldLookupType ) );
+
+ return $cfs;
+}
+
+# TODO: This _only_ works for RT::Class classes. it doesn't work, for example, for RT::FM classes.
+
+sub _LookupId {
+ my $self = shift;
+ my $lookup = shift;
+ my @classes = ($lookup =~ /RT::(\w+)-/g);
+
+ my $object = $self;
+ foreach my $class (reverse @classes) {
+ my $method = "${class}Obj";
+ $object = $object->$method;
+ }
+
+ return $object->Id;
+}
+
+
+=head2 CustomFieldLookupType
+
+Returns the path RT uses to figure out which custom fields apply to this object.
+
+=cut
+
+sub CustomFieldLookupType {
+ my $self = shift;
+ return ref($self);
+}
+
+#TODO Deprecated API. Destroy in 3.6
+sub _LookupTypes {
+ my $self = shift;
+ $RT::Logger->warning("_LookupTypes call is deprecated at (". join(":",caller)."). Replace with CustomFieldLookupType");
+
+ return($self->CustomFieldLookupType);
+
+}
+
+# {{{ AddCustomFieldValue
+
+=head2 AddCustomFieldValue { Field => FIELD, Value => VALUE }
+
+VALUE should be a string.
+FIELD can be a CustomField object OR a CustomField ID.
+
+
+Adds VALUE as a value of CustomField FIELD. If this is a single-value custom field,
+deletes the old value.
+If VALUE is not a valid value for the custom field, returns
+(0, 'Error message' ) otherwise, returns (1, 'Success Message')
+
+=cut
+
+sub AddCustomFieldValue {
+ my $self = shift;
+ $self->_AddCustomFieldValue(@_);
+}
+
+sub _AddCustomFieldValue {
+ my $self = shift;
+ my %args = (
+ Field => undef,
+ Value => undef,
+ RecordTransaction => 1,
+ @_
+ );
+
+ my $cf = $self->LoadCustomFieldByIdentifier($args{'Field'});
+
+ unless ( $cf->Id ) {
+ return ( 0, $self->loc( "Custom field [_1] not found", $args{'Field'} ) );
+ }
+
+ my $OCFs = $self->CustomFields;
+ $OCFs->Limit( FIELD => 'id', VALUE => $cf->Id );
+ unless ( $OCFs->Count ) {
+ return (
+ 0,
+ $self->loc(
+ "Custom field [_1] does not apply to this object",
+ $args{'Field'}
+ )
+ );
+ }
+ # Load up a ObjectCustomFieldValues object for this custom field and this ticket
+ my $values = $cf->ValuesForObject($self);
+
+ unless ( $cf->ValidateValue( $args{'Value'} ) ) {
+ return ( 0, $self->loc("Invalid value for custom field") );
+ }
+
+ # If the custom field only accepts a certain # of values, delete the existing
+ # value and record a "changed from foo to bar" transaction
+ unless ( $cf->UnlimitedValues) {
+
+ # We need to whack any old values here. In most cases, the custom field should
+ # only have one value to delete. In the pathalogical case, this custom field
+ # used to be a multiple and we have many values to whack....
+ my $cf_values = $values->Count;
+
+ if ( $cf_values > $cf->MaxValues ) {
+ my $i = 0; #We want to delete all but the max we can currently have , so we can then
+ # execute the same code to "change" the value from old to new
+ while ( my $value = $values->Next ) {
+ $i++;
+ if ( $i < $cf_values ) {
+ my ( $val, $msg ) = $cf->DeleteValueForObject(
+ Object => $self,
+ Content => $value->Content
+ );
+ unless ($val) {
+ return ( 0, $msg );
+ }
+ my ( $TransactionId, $Msg, $TransactionObj ) =
+ $self->_NewTransaction(
+ Type => 'CustomField',
+ Field => $cf->Id,
+ OldReference => $value,
+ );
+ }
+ }
+ $values->RedoSearch if $i; # redo search if have deleted at least one value
+ }
+
+ my ( $old_value, $old_content );
+ if ( $old_value = $values->First ) {
+ $old_content = $old_value->Content();
+ return (1) if( $old_content eq $args{'Value'} && $old_value->LargeContent eq $args{'LargeContent'});;
+ }
+
+ my ( $new_value_id, $value_msg ) = $cf->AddValueForObject(
+ Object => $self,
+ Content => $args{'Value'},
+ LargeContent => $args{'LargeContent'},
+ ContentType => $args{'ContentType'},
+ );
+
+ unless ($new_value_id) {
+ return ( 0, $self->loc( "Could not add new custom field value: [_1]", $value_msg) );
+ }
+
+ my $new_value = RT::ObjectCustomFieldValue->new( $self->CurrentUser );
+ $new_value->Load($new_value_id);
+
+ # now that adding the new value was successful, delete the old one
+ if ($old_value) {
+ my ( $val, $msg ) = $old_value->Delete();
+ unless ($val) {
+ return ( 0, $msg );
+ }
+ }
+
+ if ( $args{'RecordTransaction'} ) {
+ my ( $TransactionId, $Msg, $TransactionObj ) =
+ $self->_NewTransaction(
+ Type => 'CustomField',
+ Field => $cf->Id,
+ OldReference => $old_value,
+ NewReference => $new_value,
+ );
+ }
+
+ if ( $old_value eq '' ) {
+ return ( 1, $self->loc( "[_1] [_2] added", $cf->Name, $new_value->Content ));
+ }
+ elsif ( $new_value->Content eq '' ) {
+ return ( 1,
+ $self->loc( "[_1] [_2] deleted", $cf->Name, $old_value->Content ) );
+ }
+ else {
+ return ( 1, $self->loc( "[_1] [_2] changed to [_3]", $cf->Name, $old_content, $new_value->Content));
+ }
+
+ }
+
+ # otherwise, just add a new value and record "new value added"
+ else {
+ my ($new_value_id, $value_msg) = $cf->AddValueForObject(
+ Object => $self,
+ Content => $args{'Value'},
+ LargeContent => $args{'LargeContent'},
+ ContentType => $args{'ContentType'},
+ );
+
+ unless ($new_value_id) {
+ return ( 0, $self->loc( "Could not add new custom field value: [_1]", $value_msg) );
+ }
+ if ( $args{'RecordTransaction'} ) {
+ my ( $TransactionId, $Msg, $TransactionObj ) =
+ $self->_NewTransaction(
+ Type => 'CustomField',
+ Field => $cf->Id,
+ NewReference => $new_value_id,
+ ReferenceType => 'RT::ObjectCustomFieldValue',
+ );
+ unless ($TransactionId) {
+ return ( 0,
+ $self->loc( "Couldn't create a transaction: [_1]", $Msg ) );
+ }
+ }
+ return ( 1, $self->loc( "[_1] added as a value for [_2]", $args{'Value'}, $cf->Name));
+ }
+
+}
+
+# }}}
+
+# {{{ DeleteCustomFieldValue
+
+=head2 DeleteCustomFieldValue { Field => FIELD, Value => VALUE }
+
+Deletes VALUE as a value of CustomField FIELD.
+
+VALUE can be a string, a CustomFieldValue or a ObjectCustomFieldValue.
+
+If VALUE is not a valid value for the custom field, returns
+(0, 'Error message' ) otherwise, returns (1, 'Success Message')
+
+=cut
+
+sub DeleteCustomFieldValue {
+ my $self = shift;
+ my %args = (
+ Field => undef,
+ Value => undef,
+ ValueId => undef,
+ @_
+ );
+
+ my $cf = $self->LoadCustomFieldByIdentifier($args{'Field'});
+
+ unless ( $cf->Id ) {
+ return ( 0, $self->loc( "Custom field [_1] not found", $args{'Field'} ) );
+ }
+ my ( $val, $msg ) = $cf->DeleteValueForObject(
+ Object => $self,
+ Id => $args{'ValueId'},
+ Content => $args{'Value'},
+ );
+ unless ($val) {
+ return ( 0, $msg );
+ }
+ my ( $TransactionId, $Msg, $TransactionObj ) = $self->_NewTransaction(
+ Type => 'CustomField',
+ Field => $cf->Id,
+ OldReference => $val,
+ ReferenceType => 'RT::ObjectCustomFieldValue',
+ );
+ unless ($TransactionId) {
+ return ( 0, $self->loc( "Couldn't create a transaction: [_1]", $Msg ) );
+ }
+
+ return (
+ $TransactionId,
+ $self->loc(
+ "[_1] is no longer a value for custom field [_2]",
+ $TransactionObj->OldValue, $cf->Name
+ )
+ );
+}
+
+# }}}
+
+# {{{ FirstCustomFieldValue
+
+=head2 FirstCustomFieldValue FIELD
+
+Return the content of the first value of CustomField FIELD for this ticket
+Takes a field id or name
+
+=cut
+
+sub FirstCustomFieldValue {
+ my $self = shift;
+ my $field = shift;
+ my $values = $self->CustomFieldValues($field);
+ if ($values->First) {
+ return $values->First->Content;
+ } else {
+ return undef;
+ }
+
+}
+
+
+
+# {{{ CustomFieldValues
+
+=head2 CustomFieldValues FIELD
+
+Return a ObjectCustomFieldValues object of all values of the CustomField whose
+id or Name is FIELD for this record.
+
+Returns an RT::ObjectCustomFieldValues object
+
+=cut
+
+sub CustomFieldValues {
+ my $self = shift;
+ my $field = shift;
+
+ if ($field) {
+ my $cf = $self->LoadCustomFieldByIdentifier($field);
+
+ # we were asked to search on a custom field we couldn't fine
+ unless ( $cf->id ) {
+ return RT::ObjectCustomFieldValues->new( $self->CurrentUser );
+ }
+ return ( $cf->ValuesForObject($self) );
+ }
+
+ # we're not limiting to a specific custom field;
+ my $ocfs = RT::ObjectCustomFieldValues->new( $self->CurrentUser );
+ $ocfs->LimitToObject($self);
+ return $ocfs;
+
+}
+
+=head2 CustomField IDENTIFER
+
+Find the custom field has id or name IDENTIFIER for this object.
+
+If no valid field is found, returns an empty RT::CustomField object.
+
+=cut
+
+sub LoadCustomFieldByIdentifier {
+ my $self = shift;
+ my $field = shift;
+
+ my $cf = RT::CustomField->new($self->CurrentUser);
+
+ if ( UNIVERSAL::isa( $field, "RT::CustomField" ) ) {
+ $cf->LoadById( $field->id );
+ }
+ elsif ($field =~ /^\d+$/) {
+ $cf = RT::CustomField->new($self->CurrentUser);
+ $cf->Load($field);
+ } else {
+
+ my $cfs = $self->CustomFields($self->CurrentUser);
+ $cfs->Limit(FIELD => 'Name', VALUE => $field, CASESENSITIVE => 0);
+ $cf = $cfs->First || RT::CustomField->new($self->CurrentUser);
+ }
+ return $cf;
+}
+
+
+# }}}
+
+# }}}
+
+# }}}
+
+sub BasicColumns {
+}
+
+sub WikiBase {
+ return $RT::WebPath. "/index.html?q=";
+}
+