lib/RT/CustomFieldValues/Queues.pm #ticket escalation
lib/RT/Condition/CustomFieldChange.pm #create ticket on custom field change
lib/RT/Condition/CustomFieldTransaction.pm #notify on custom field change
lib/RT/CustomFieldValues/Queues.pm #ticket escalation
lib/RT/Condition/CustomFieldChange.pm #create ticket on custom field change
lib/RT/Condition/CustomFieldTransaction.pm #notify on custom field change