add dsl, circuit and fiber services to email and RT ticket exports, RT#84345

[freeside.git] / FS / FS / part_export / rt_ticket.pm

diff --git a/FS/FS/part_export/rt_ticket.pm b/FS/FS/part_export/rt_ticket.pm
index 13a0367..7c3ebb9 100644 (file)
--- a/FS/FS/part_export/rt_ticket.pm
+++ b/FS/FS/part_export/rt_ticket.pm
@@ -21,7 +21,7 @@ my %template_select = (
     %templates = (0 => '',
       map { $_->msgnum, $_->msgname } 
       qsearch({ table => 'msg_template',
-                hashref => {},
+                hashref => { disabled => '' },
                 order_by => 'ORDER BY msgnum ASC'
               })
     );
@@ -36,6 +36,7 @@ my %queue_select = (
     $queues{$_[0]};
   },
   option_values => sub {
+    return (0) unless FS::Conf->new->config('ticket_system');
     %queues = (0 => '', FS::TicketSystem->queues());
     sort {$queues{$a} cmp $queues{$b}} keys %queues;
   },
@@ -122,19 +123,27 @@ tie my %options, 'Tie::IxHash', (
 );
 
 %info = (
-  'svc'      => [qw( svc_acct )], #others?
+  'svc'      => [qw( svc_acct svc_broadband svc_phone svc_domain svc_dsl
+                     svc_circuit svc_fiber
+                )],
   'desc'     =>
-    'Create an RT ticket',
+  'Create an RT ticket',
   'options'  => \%options,
   'nodomain' => '',
-  'notes'    => <<'END'
-Create a ticket in RT.  The subject and body of the ticket 
-will be generated from a message template.
-END
+  'no_machine' => 1,
+  'notes'    => ' 
+  Create a ticket in RT.  The subject and body of the ticket 
+  will be generated from a message template.'
 );
 
 sub _export_ticket {
   my( $self, $action, $svc ) = (shift, shift, shift);
+  my $conf = new FS::Conf;
+  die "rt_ticket export - no ticket system configured"
+    unless $conf->config('ticket_system');
+  
+  FS::TicketSystem->init();
+
   my $msgnum = $self->option($action.'_template');
   return if !$msgnum;