X-Git-Url: http://git.freeside.biz/gitweb/?p=freeside.git;a=blobdiff_plain;f=FS%2FFS%2Fpart_export%2Frt_ticket.pm;h=7c3ebb92013a43cecad38811fcb3feb8e431c91a;hp=13a0367ad78cc791228f6cd4b6cd2810e7adf4dc;hb=1a320aa8f679a355bd3678ccceb5d7ecf7b0aeba;hpb=b0f33c28781a38bfa1e75b640487832684729e29 diff --git a/FS/FS/part_export/rt_ticket.pm b/FS/FS/part_export/rt_ticket.pm index 13a0367ad..7c3ebb920 100644 --- a/FS/FS/part_export/rt_ticket.pm +++ b/FS/FS/part_export/rt_ticket.pm @@ -21,7 +21,7 @@ my %template_select = ( %templates = (0 => '', map { $_->msgnum, $_->msgname } qsearch({ table => 'msg_template', - hashref => {}, + hashref => { disabled => '' }, order_by => 'ORDER BY msgnum ASC' }) ); @@ -36,6 +36,7 @@ my %queue_select = ( $queues{$_[0]}; }, option_values => sub { + return (0) unless FS::Conf->new->config('ticket_system'); %queues = (0 => '', FS::TicketSystem->queues()); sort {$queues{$a} cmp $queues{$b}} keys %queues; }, @@ -122,19 +123,27 @@ tie my %options, 'Tie::IxHash', ( ); %info = ( - 'svc' => [qw( svc_acct )], #others? + 'svc' => [qw( svc_acct svc_broadband svc_phone svc_domain svc_dsl + svc_circuit svc_fiber + )], 'desc' => - 'Create an RT ticket', + 'Create an RT ticket', 'options' => \%options, 'nodomain' => '', - 'notes' => <<'END' -Create a ticket in RT. The subject and body of the ticket -will be generated from a message template. -END + 'no_machine' => 1, + 'notes' => ' + Create a ticket in RT. The subject and body of the ticket + will be generated from a message template.' ); sub _export_ticket { my( $self, $action, $svc ) = (shift, shift, shift); + my $conf = new FS::Conf; + die "rt_ticket export - no ticket system configured" + unless $conf->config('ticket_system'); + + FS::TicketSystem->init(); + my $msgnum = $self->option($action.'_template'); return if !$msgnum;