agent option to select RT queue

[freeside.git] / FS / FS / agent.pm

diff --git a/FS/FS/agent.pm b/FS/FS/agent.pm
index 0a0e4f7..83f0ce5 100644 (file)
--- a/FS/FS/agent.pm
+++ b/FS/FS/agent.pm
@@ -2,12 +2,13 @@ package FS::agent;
 
 use strict;
 use vars qw( @ISA );
+#use Crypt::YAPassGen;
 use FS::Record qw( dbh qsearch qsearchs );
 use FS::cust_main;
 use FS::cust_pkg;
 use FS::agent_type;
 use FS::reg_code;
-#use Crypt::YAPassGen;
+use FS::TicketSystem;
 
 @ISA = qw( FS::Record );
 
@@ -167,6 +168,18 @@ sub pkgpart_hashref {
   $self->agent_type->pkgpart_hashref;
 }
 
+=item ticketing_queue
+
+Returns the queue name corresponding with the id from the I<ticketing_queueid>
+field, or the empty string.
+
+=cut
+
+sub ticketing_queue {
+  my $self = shift;
+  FS::TicketSystem->queue($self->ticketing_queueid);
+};
+
 =item num_prospect_cust_main
 
 Returns the number of prospects (customers with no packages ever ordered) for