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48 %# REST/1.0/Forms/ticket/comment
57 use RT::Interface::REST;
58 use File::Temp qw(tempfile);
60 $RT::Logger->debug("Got ticket id=$id for comment");
61 $RT::Logger->debug("Got args @{[keys(%changes)]}.");
63 my $ticket = RT::Ticket->new($session{CurrentUser});
64 my ($c, $o, $k, $e) = ("", [], {}, 0);
66 # http://.../REST/1.0/ticket/1/comment
70 $c = "# Ticket $id does not exist.";
75 ($action = $changes{Action}) =~ s/^(.)(.*)$/\U$1\L$2\E/;
76 unless ($action =~ /^(?:Comment|Correspond)$/) {
78 $c = "# Invalid action: `$action'.";
82 my $text = $changes{Text};
83 my @atts = @{ vsplit($changes{Attachment}) };
85 if (!$changes{Text} && @atts == 0) {
87 $c = "# Empty comment with no attachments submitted.";
91 my $cgi = $m->cgi_object;
92 my $ent = MIME::Entity->build(Type => "multipart/mixed");
93 $ent->attach(Data => $changes{Text}) if $changes{Text};
96 foreach my $att (@atts) {
99 $file =~ s#^.*[\\/]##;
101 my $fh = $cgi->upload("attachment_$i");
104 my ($w, $tmp) = tempfile();
105 my $info = $cgi->uploadInfo($fh);
107 while (sysread($fh, $buf, 8192)) {
113 Type => $info->{'Content-Type'} || guess_media_type($tmp),
115 Disposition => "attachment"
120 $c = "# No attachment for $att.";
127 unless ($ticket->CurrentUserHasRight('ModifyTicket') ||
128 ($action eq "Comment" &&
129 $ticket->CurrentUserHasRight("CommentOnTicket")) ||
130 ($action eq "Correspond" &&
131 $ticket->CurrentUserHasRight("ReplyToTicket")))
134 $c = "# You are not allowed to $action on ticket $id.";
138 my $cc = join ", ", @{ vsplit($changes{Cc}) };
139 my $bcc = join ", ", @{ vsplit($changes{Bcc}) };
140 my ($n, $s) = $ticket->$action(MIMEObj => $ent,
142 BccMessageTo => $bcc,
143 TimeTaken => $changes{TimeWorked} || 0);
145 if ($changes{Status}) {
146 my ($status_n, $status_s) = $ticket->SetStatus($changes{'Status'} );
147 $c .= "\n# ".$status_s;
151 return [ $c, $o, $k, $e ];