1 <FORM METHOD="GET" NAME="CreateTicketForm" STYLE="display:inline">
2 <SCRIPT TYPE="text/javascript">
3 function updateTicketLink() {
4 var link = document.getElementById('CreateTicketLink');
5 var selector = document.getElementById('Queue')
6 link.href = "<% $new_base.'?'.
8 { ($_ eq 'Queue') ? () : "$_=$new_param{$_}"}
9 keys %new_param),'Queue=') %>" + selector.options[selector.selectedIndex].value;
12 <A id="CreateTicketLink" HREF="">Create new ticket</A>
14 <SELECT NAME="Queue" id="Queue" onchange="updateTicketLink()">
15 % my %queues = FS::TicketSystem->queues();
16 % foreach my $queueid ( sort { $queues{$a} cmp $queues{$b} } keys %queues ) {
17 % #should consider whether the user has ACL to create ticket in each queue
18 <OPTION VALUE="<% $queueid %>"
19 <% $queueid == $new_param{'Queue'} ? 'SELECTED' : '' %>
20 ><% $queues{$queueid} |h %>
24 <SCRIPT DEFER TYPE="text/javascript">updateTicketLink();</SCRIPT>
27 (<A HREF="<% $open_link %>">View <% $openlabel %> tickets for this customer</A>)
28 (<A HREF="<% $res_link %>">View resolved tickets for this customer</A>)
31 <% include("/elements/table-grid.html") %>
32 % my $bgcolor1 = '#eeeeee';
33 % my $bgcolor2 = '#ffffff';
37 <TH CLASS="grid" BGCOLOR="#cccccc">#</TH>
38 <TH CLASS="grid" BGCOLOR="#cccccc">Subject</TH>
39 <TH CLASS="grid" BGCOLOR="#cccccc">Status</TH>
40 <TH CLASS="grid" BGCOLOR="#cccccc">Queue</TH>
41 <TH CLASS="grid" BGCOLOR="#cccccc">Owner</TH>
42 <TH CLASS="grid" BGCOLOR="#cccccc">Priority</TH>
45 % foreach my $ticket ( @tickets ) {
46 % my $href = FS::TicketSystem->href_ticket($ticket->{id});
47 % if ( $bgcolor eq $bgcolor1 ) {
48 % $bgcolor = $bgcolor2;
50 % $bgcolor = $bgcolor1;
55 <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
56 <A HREF=<%$href%>><% $ticket->{id} %></A>
59 <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
60 <A HREF=<%$href%>><% $ticket->{subject} %></A>
63 <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
64 <% $ticket->{status} %>
67 <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
68 <% $ticket->{queue} %>
71 <TD CLASS="grid" BGCOLOR="<% $bgcolor %>">
72 <% $ticket->{owner} %>
75 <TD ALIGN="right" CLASS="grid" BGCOLOR="<% $bgcolor %>">
77 ? $ticket->{content}.' ('.$ticket->{priority}.')'
90 my( $cust_main ) = @_;
91 my( @tickets ) = $cust_main->tickets;
93 my $open_link = FS::TicketSystem->href_customer_tickets($cust_main->custnum);
94 my $openlabel = join('/', FS::TicketSystem->statuses );
96 my $res_link = FS::TicketSystem->href_customer_tickets(
98 { 'statuses' => [ 'resolved' ] }
101 my( $new_base, %new_param ) = FS::TicketSystem->href_params_new_ticket(
103 join(', ', $cust_main->invoicing_list_emailonly ) );
105 my $new_link = FS::TicketSystem->href_new_ticket(
107 join(', ', $cust_main->invoicing_list_emailonly )