1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
8 use Digest::MD5 qw(md5_hex);
10 use Business::CreditCard;
12 use Time::Local qw(timelocal_nocheck);
13 use FS::UI::Web::small_custview qw(small_custview); #less doh
15 use FS::UI::bytecount qw( display_bytecount );
18 use FS::Record qw(qsearch qsearchs dbh);
19 use FS::Msgcat qw(gettext);
20 use FS::Misc qw(card_types);
21 use FS::ClientAPI_SessionCache;
29 use FS::cust_main_county;
32 use FS::acct_rt_transaction;
37 $me = '[FS::ClientAPI::MyAccount]';
39 use vars qw( @cust_main_editable_fields );
40 @cust_main_editable_fields = qw(
41 first last company address1 address2 city
42 county state zip country daytime night fax
43 ship_first ship_last ship_company ship_address1 ship_address2 ship_city
44 ship_state ship_zip ship_country ship_daytime ship_night ship_fax
45 payby payinfo payname paystart_month paystart_year payissue payip
46 ss paytype paystate stateid stateid_state
50 $cache ||= new FS::ClientAPI_SessionCache( {
51 'namespace' => 'FS::ClientAPI::MyAccount',
58 my($context, $session, $custnum) = _custoragent_session_custnum($p);
59 #return { 'error' => $session } if $context eq 'error';
62 if ( $context eq 'customer' ) {
64 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
67 $sth->execute($custnum) or die $sth->errstr;
69 $agentnum = $sth->fetchrow_arrayref->[0]
70 or die "no agentnum for custnum $custnum";
72 #} elsif ( $context eq 'agent' ) {
73 } elsif ( $p->{'agentnum'} =~ /^(\d+)$/ ) {
77 my $conf = new FS::Conf;
79 #false laziness w/Signup.pm
81 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
83 if ( $skin_info_cache_agent ) {
85 warn "$me loading cached skin info for agentnum $agentnum\n"
90 warn "$me populating skin info cache for agentnum $agentnum\n"
93 $skin_info_cache_agent = {
94 'agentnum' => $agentnum,
95 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
97 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
98 qw( body_bgcolor box_bgcolor
99 text_color link_color vlink_color hlink_color alink_color
100 font title_color title_align title_size menu_bgcolor menu_fontsize
103 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
104 qw( menu_skipblanks menu_skipheadings menu_nounderline )
106 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
107 qw( title_left_image title_right_image
108 menu_top_image menu_body_image menu_bottom_image
111 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
112 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
113 qw( head body_header body_footer company_address ) ),
116 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
120 #{ %$skin_info_cache_agent };
121 $skin_info_cache_agent;
128 my $conf = new FS::Conf;
132 'phone_login' => $conf->exists('selfservice_server-phone_login'),
133 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
140 #false laziness w/FS::ClientAPI::passwd::passwd
144 my $conf = new FS::Conf;
147 if ( $p->{'domain'} eq 'svc_phone'
148 && $conf->exists('selfservice_server-phone_login') ) {
150 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
151 return { error => 'Number not found.' } unless $svc_phone;
154 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
155 #return { error => 'Only primary user may log in.' }
156 # if $conf->exists('selfservice_server-primary_only')
157 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
159 return { error => 'Incorrect PIN.' }
160 unless $svc_phone->check_pin($p->{'password'});
166 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
167 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
169 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
170 'domsvc' => $svc_domain->svcnum, }
172 return { error => 'User not found.' } unless $svc_acct;
174 return { error => 'Incorrect password.' }
175 unless $svc_acct->check_password($p->{'password'});
182 'svcnum' => $svc_x->svcnum,
185 my $cust_svc = $svc_x->cust_svc;
186 my $cust_pkg = $cust_svc->cust_pkg;
188 my $cust_main = $cust_pkg->cust_main;
189 $session->{'custnum'} = $cust_main->custnum;
190 if ( $conf->exists('pkg-balances') ) {
191 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
192 $cust_main->ncancelled_pkgs;
193 $session->{'pkgnum'} = $cust_pkg->pkgnum
194 if scalar(@cust_pkg) > 1;
198 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
199 #return { error => 'Only primary user may log in.' }
200 # if $conf->exists('selfservice_server-primary_only')
201 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
202 my $part_pkg = $cust_pkg->part_pkg;
203 return { error => 'Only primary user may log in.' }
204 if $conf->exists('selfservice_server-primary_only')
205 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
209 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
210 } until ( ! defined _cache->get($session_id) ); #just in case
212 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
213 _cache->set( $session_id, $session, $timeout );
215 return { 'error' => '',
216 'session_id' => $session_id,
222 if ( $p->{'session_id'} ) {
223 _cache->remove($p->{'session_id'});
224 return { %{ skin_info($p) }, 'error' => '' };
226 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
233 my $conf = new FS::Conf;
235 my $info = skin_info($p);
237 use vars qw( $cust_paybys ); #cache for performance
238 unless ( $cust_paybys ) {
240 my %cust_paybys = map { $_ => 1 }
241 map { FS::payby->payby2payment($_) }
242 $conf->config('signup_server-payby');
244 $cust_paybys = [ keys %cust_paybys ];
247 $info->{'cust_paybys'} = $cust_paybys;
249 my($context, $session, $custnum) = _custoragent_session_custnum($p);
250 return { 'error' => $session } if $context eq 'error';
252 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
253 or return { 'error' => "unknown custnum $custnum" };
255 $info->{hide_payment_fields} =
258 if ( FS::payby->realtime($_) ) {
259 $pg = $cust_main->agent->payment_gateway(
260 'method' => FS::payby->payby2bop($_),
264 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
266 @{ $info->{cust_paybys} }
270 'custnum' => $custnum,
271 'access_pkgnum' => $session->{'pkgnum'},
272 'access_svcnum' => $session->{'svcnum'},
279 my($context, $session, $custnum) = _custoragent_session_custnum($p);
280 return { 'error' => $session } if $context eq 'error';
284 my $conf = new FS::Conf;
285 if ($conf->exists('cust_main-require_address2')) {
286 $return{'require_address2'} = '1';
288 $return{'require_address2'} = '';
291 if ( $custnum ) { #customer record
293 my $search = { 'custnum' => $custnum };
294 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
295 my $cust_main = qsearchs('cust_main', $search )
296 or return { 'error' => "unknown custnum $custnum" };
298 if ( $session->{'pkgnum'} ) {
299 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
301 $return{balance} = $cust_main->balance;
304 $return{tickets} = [ ($cust_main->tickets) ];
306 unless ( $session->{'pkgnum'} ) {
309 invnum => $_->invnum,
310 date => time2str("%b %o, %Y", $_->_date),
313 } $cust_main->open_cust_bill;
314 $return{open_invoices} = \@open;
317 $return{small_custview} =
318 small_custview( $cust_main,
319 scalar($conf->config('countrydefault')),
320 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
323 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
325 for (@cust_main_editable_fields) {
326 $return{$_} = $cust_main->get($_);
329 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
330 $return{payinfo} = $cust_main->paymask;
331 @return{'month', 'year'} = $cust_main->paydate_monthyear;
334 $return{'invoicing_list'} =
335 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
336 $return{'postal_invoicing'} =
337 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
339 if (scalar($conf->config('support_packages'))) {
340 my @support_services = ();
341 foreach ($cust_main->support_services) {
342 my $seconds = $_->svc_x->seconds;
343 my $time_remaining = (($seconds < 0) ? '-' : '' ).
344 int(abs($seconds)/3600)."h".
345 sprintf("%02d",(abs($seconds)%3600)/60)."m";
346 my $cust_pkg = $_->cust_pkg;
349 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
350 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
351 push @support_services, { svcnum => $_->svcnum,
352 time => $time_remaining,
357 $return{support_services} = \@support_services;
360 } elsif ( $session->{'svcnum'} ) { #no customer record
362 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
363 or die "unknown svcnum";
364 $return{name} = $svc_acct->email;
368 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
372 return { 'error' => '',
373 'custnum' => $custnum,
381 my $session = _cache->get($p->{'session_id'})
382 or return { 'error' => "Can't resume session" }; #better error message
384 my $custnum = $session->{'custnum'}
385 or return { 'error' => "no customer record" };
387 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
388 or return { 'error' => "unknown custnum $custnum" };
390 my $new = new FS::cust_main { $cust_main->hash };
391 $new->set( $_ => $p->{$_} )
392 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
395 if (exists($p->{'payby'})) {
396 $p->{'payby'} =~ /^([A-Z]{4})$/
397 or return { 'error' => "illegal_payby " . $p->{'payby'} };
401 if ( $payby =~ /^(CARD|DCRD)$/ ) {
403 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
405 if ( $new->payinfo eq $cust_main->paymask ) {
406 $new->payinfo($cust_main->payinfo);
408 $new->payinfo($p->{'payinfo'});
411 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
413 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
416 $p->{'payinfo1'} =~ /^([\dx]+)$/
417 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
419 $p->{'payinfo2'} =~ /^([\dx]+)$/
420 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
422 $payinfo = $payinfo1. '@'. $payinfo2;
424 $new->payinfo( ($payinfo eq $cust_main->paymask)
425 ? $cust_main->payinfo
429 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
431 } elsif ( $payby =~ /^(BILL)$/ ) {
433 } elsif ( $payby ) { #notyet ready
434 return { 'error' => "unknown payby $payby" };
438 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
439 #false laziness with httemplate/edit/process/cust_main.cgi
440 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
441 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
443 @invoicing_list = $cust_main->invoicing_list;
446 my $error = $new->replace($cust_main, \@invoicing_list);
447 return { 'error' => $error } if $error;
450 return { 'error' => '' };
455 my $session = _cache->get($p->{'session_id'})
456 or return { 'error' => "Can't resume session" }; #better error message
462 use vars qw($payment_info); #cache for performance
463 unless ( $payment_info ) {
465 my $conf = new FS::Conf;
466 my %states = map { $_->state => 1 }
467 qsearch('cust_main_county', {
468 'country' => $conf->config('countrydefault') || 'US'
471 my %cust_paybys = map { $_ => 1 }
472 map { FS::payby->payby2payment($_) }
473 $conf->config('signup_server-payby');
475 my @cust_paybys = keys %cust_paybys;
479 #list all counties/states/countries
480 'cust_main_county' =>
481 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
483 #shortcut for one-country folks
485 [ sort { $a cmp $b } keys %states ],
487 'card_types' => card_types(),
489 'paytypes' => [ @FS::cust_main::paytypes ],
491 'paybys' => [ $conf->config('signup_server-payby') ],
492 'cust_paybys' => \@cust_paybys,
494 'stateid_label' => FS::Msgcat::_gettext('stateid'),
495 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
497 'show_ss' => $conf->exists('show_ss'),
498 'show_stateid' => $conf->exists('show_stateid'),
499 'show_paystate' => $conf->exists('show_bankstate'),
508 my %return = %$payment_info;
510 my $custnum = $session->{'custnum'};
512 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
513 or return { 'error' => "unknown custnum $custnum" };
515 $return{hide_payment_fields} =
518 if ( FS::payby->realtime($_) ) {
519 $pg = $cust_main->agent->payment_gateway(
520 'method' => FS::payby->payby2bop($_),
524 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
526 @{ $return{cust_paybys} }
529 $return{balance} = $cust_main->balance; #XXX pkg-balances?
531 $return{payname} = $cust_main->payname
532 || ( $cust_main->first. ' '. $cust_main->get('last') );
534 $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
536 $return{payby} = $cust_main->payby;
537 $return{stateid_state} = $cust_main->stateid_state;
539 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
540 $return{card_type} = cardtype($cust_main->payinfo);
541 $return{payinfo} = $cust_main->paymask;
543 @return{'month', 'year'} = $cust_main->paydate_monthyear;
547 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
548 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
549 $return{payinfo1} = $payinfo1;
550 $return{payinfo2} = $payinfo2;
551 $return{paytype} = $cust_main->paytype;
552 $return{paystate} = $cust_main->paystate;
556 #doubleclick protection
558 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
560 return { 'error' => '',
566 #some false laziness with httemplate/process/payment.cgi - look there for
567 #ACH and CVV support stuff
568 sub process_payment {
572 my $session = _cache->get($p->{'session_id'})
573 or return { 'error' => "Can't resume session" }; #better error message
577 my $custnum = $session->{'custnum'};
579 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
580 or return { 'error' => "unknown custnum $custnum" };
582 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
583 or return { 'error' => gettext('illegal_amount') };
585 return { error => 'Amount must be greater than 0' } unless $amount > 0;
587 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
588 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
591 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
592 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
595 $p->{'payby'} ||= 'CARD';
596 $p->{'payby'} =~ /^([A-Z]{4})$/
597 or return { 'error' => "illegal_payby " . $p->{'payby'} };
600 #false laziness w/process/payment.cgi
603 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
605 $p->{'payinfo1'} =~ /^([\dx]+)$/
606 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
608 $p->{'payinfo2'} =~ /^([\dx]+)$/
609 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
611 $payinfo = $payinfo1. '@'. $payinfo2;
613 $payinfo = $cust_main->payinfo
614 if $cust_main->paymask eq $payinfo;
616 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
618 $payinfo = $p->{'payinfo'};
620 #more intelligent mathing will be needed here if you change
621 #card_masking_method and don't remove existing paymasks
622 $payinfo = $cust_main->payinfo
623 if $cust_main->paymask eq $payinfo;
626 $payinfo =~ /^(\d{13,16})$/
627 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
631 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
632 return { 'error' => gettext('unknown_card_type') }
633 if cardtype($payinfo) eq "Unknown";
635 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
636 if ( cardtype($payinfo) eq 'American Express card' ) {
637 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
638 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
641 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
642 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
648 die "unknown payby $payby";
652 'CARD' => [ qw( paystart_month paystart_year payissue payip
653 address1 address2 city state zip country ) ],
654 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
657 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
659 'payinfo' => $payinfo,
660 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
661 'payname' => $payname,
662 'paybatch' => $paybatch, #this doesn't actually do anything
664 'pkgnum' => $session->{'pkgnum'},
665 map { $_ => $p->{$_} } @{ $payby2fields{$payby} }
667 return { 'error' => $error } if $error;
669 $cust_main->apply_payments;
671 if ( $p->{'save'} ) {
672 my $new = new FS::cust_main { $cust_main->hash };
673 if ($payby eq 'CARD' || $payby eq 'DCRD') {
674 $new->set( $_ => $p->{$_} )
675 foreach qw( payname paystart_month paystart_year payissue payip
676 address1 address2 city state zip country );
677 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
678 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
679 $new->set( $_ => $p->{$_} )
680 foreach qw( payname payip paytype paystate
681 stateid stateid_state );
682 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
684 $new->set( 'payinfo' => $payinfo );
685 $new->set( 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01' );
686 my $error = $new->replace($cust_main);
687 return { 'error' => $error } if $error;
691 return { 'error' => '' };
695 sub realtime_collect {
698 my $session = _cache->get($p->{'session_id'})
699 or return { 'error' => "Can't resume session" }; #better error message
701 my $custnum = $session->{'custnum'};
703 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
704 or return { 'error' => "unknown custnum $custnum" };
706 my $error = $cust_main->realtime_collect(
707 'method' => $p->{'method'},
708 'pkgnum' => $session->{'pkgnum'},
709 'session_id' => $p->{'session_id'},
712 return { 'error' => $error } unless ref( $error );
714 my $amount = $session->{'pkgnum'}
715 ? $cust_main->balance_pkgnum( $session->{'pkgnum'} )
716 : $cust_main->balance;
718 return { 'error' => '', amount => $amount, %$error };
721 sub process_payment_order_pkg {
724 my $hr = process_payment($p);
725 return $hr if $hr->{'error'};
730 sub process_payment_order_renew {
733 my $hr = process_payment($p);
734 return $hr if $hr->{'error'};
743 my $session = _cache->get($p->{'session_id'})
744 or return { 'error' => "Can't resume session" }; #better error message
748 my $custnum = $session->{'custnum'};
750 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
751 or return { 'error' => "unknown custnum $custnum" };
753 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
754 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
762 return { 'error' => $error } if $error;
764 return { 'error' => '',
766 'seconds' => $seconds,
767 'duration' => duration_exact($seconds),
768 'upbytes' => $upbytes,
769 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
770 'downbytes' => $downbytes,
771 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
772 'totalbytes'=> $totalbytes,
773 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
780 my $session = _cache->get($p->{'session_id'})
781 or return { 'error' => "Can't resume session" }; #better error message
783 my $custnum = $session->{'custnum'};
785 my $invnum = $p->{'invnum'};
787 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
788 'custnum' => $custnum } )
789 or return { 'error' => "Can't find invnum" };
793 return { 'error' => '',
795 'invoice_text' => join('', $cust_bill->print_text ),
796 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
804 #sessioning for this? how do we get the session id to the backend invoice
805 # template so it can add it to the link, blah
808 if ( $p->{'invnum'} ) {
809 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
810 or return { 'error' => 'unknown invnum' };
811 $agentnum = $cust_bill->cust_main->agentnum;
814 my $templatename = $p->{'template'} || $p->{'templatename'};
816 #false laziness-ish w/view/cust_bill-logo.cgi
818 my $conf = new FS::Conf;
819 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
820 $templatename = "_$1";
825 my $filename = "logo$templatename.png";
827 return { 'error' => '',
828 'logo' => $conf->config_binary($filename, $agentnum),
829 'content_type' => 'image/png', #should allow gif, jpg too
836 my $session = _cache->get($p->{'session_id'})
837 or return { 'error' => "Can't resume session" }; #better error message
839 my $custnum = $session->{'custnum'};
841 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
842 or return { 'error' => "unknown custnum $custnum" };
844 my @cust_bill = $cust_main->cust_bill;
846 return { 'error' => '',
847 'invoices' => [ map { { 'invnum' => $_->invnum,
848 '_date' => $_->_date,
857 my $session = _cache->get($p->{'session_id'})
858 or return { 'error' => "Can't resume session" }; #better error message
860 my $custnum = $session->{'custnum'};
862 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
863 or return { 'error' => "unknown custnum $custnum" };
865 my @errors = $cust_main->cancel( 'quiet'=>1 );
867 my $error = scalar(@errors) ? join(' / ', @errors) : '';
869 return { 'error' => $error };
876 my($context, $session, $custnum) = _custoragent_session_custnum($p);
877 return { 'error' => $session } if $context eq 'error';
879 my $search = { 'custnum' => $custnum };
880 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
881 my $cust_main = qsearchs('cust_main', $search )
882 or return { 'error' => "unknown custnum $custnum" };
884 #return { 'cust_pkg' => [ map { $_->hashref } $cust_main->ncancelled_pkgs ] };
886 my $conf = new FS::Conf;
888 { 'svcnum' => $session->{'svcnum'},
889 'custnum' => $custnum,
890 'cust_pkg' => [ map {
894 [ map $_->hashref, $_->available_part_svc ],
896 [ map { my $ref = { $_->hash,
897 label => [ $_->label ],
899 $ref->{_password} = $_->svc_x->_password
900 if $context eq 'agent'
901 && $conf->exists('agent-showpasswords')
902 && $_->part_svc->svcdb eq 'svc_acct';
907 } $cust_main->ncancelled_pkgs
910 small_custview( $cust_main, $conf->config('countrydefault') ),
918 my($context, $session, $custnum) = _custoragent_session_custnum($p);
919 return { 'error' => $session } if $context eq 'error';
921 my $search = { 'custnum' => $custnum };
922 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
923 my $cust_main = qsearchs('cust_main', $search )
924 or return { 'error' => "unknown custnum $custnum" };
927 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
928 foreach my $cust_pkg ( $p->{'ncancelled'}
929 ? $cust_main->ncancelled_pkgs
930 : $cust_main->unsuspended_pkgs ) {
931 next if $session->{'pkgnum'} && $cust_pkg->pkgnum != $session->{'pkgnum'};
932 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
934 if ( $p->{'svcdb'} ) {
935 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
937 : ref($p->{'svcdb'}) eq 'ARRAY'
938 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
939 : { $p->{'svcdb'} => 1 };
940 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
943 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
947 'svcnum' => $session->{'svcnum'},
948 'custnum' => $custnum,
951 my $svc_x = $_->svc_x;
952 my($label, $value) = $_->label;
953 my $svcdb = $_->part_svc->svcdb;
954 my $part_pkg = $_->cust_pkg->part_pkg;
957 'svcnum' => $_->svcnum,
963 if ( $svcdb eq 'svc_acct' ) {
966 'username' => $svc_x->username,
967 'email' => $svc_x->email,
968 'seconds' => $svc_x->seconds,
969 'upbytes' => display_bytecount($svc_x->upbytes),
970 'downbytes' => display_bytecount($svc_x->downbytes),
971 'totalbytes' => display_bytecount($svc_x->totalbytes),
973 'recharge_amount' => $part_pkg->option('recharge_amount',1),
974 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
975 'recharge_upbytes' =>
976 display_bytecount($part_pkg->option('recharge_upbytes',1)),
977 'recharge_downbytes' =>
978 display_bytecount($part_pkg->option('recharge_downbytes',1)),
979 'recharge_totalbytes' =>
980 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
984 } elsif ( $svcdb eq 'svc_phone' ) {
998 sub _list_svc_usage {
999 my($svc_acct, $begin, $end) = @_;
1001 foreach my $part_export (
1002 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1003 qw( sqlradius sqlradius_withdomain )
1005 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1010 sub list_svc_usage {
1011 _usage_details(\&_list_svc_usage, @_);
1014 sub _list_support_usage {
1015 my($svc_acct, $begin, $end) = @_;
1017 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1018 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1020 push @usage, { 'seconds' => $_->seconds,
1021 'support' => $_->support,
1022 '_date' => $_->_date,
1023 'id' => $_->transaction_id,
1024 'creator' => $_->creator,
1025 'subject' => $_->subject,
1026 'status' => $_->status,
1027 'ticketid' => $_->ticketid,
1033 sub list_support_usage {
1034 _usage_details(\&_list_support_usage, @_);
1037 sub _list_cdr_usage {
1038 my($svc_phone, $begin, $end) = @_;
1039 map [ $_->downstream_csv('format' => 'default') ], #XXX config for format
1040 $svc_phone->cust_svc->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
1043 sub list_cdr_usage {
1045 _usage_details( \&_list_cdr_usage, $p,
1046 'svcdb' => 'svc_phone',
1050 sub _usage_details {
1051 my($callback, $p, %opt) = @_;
1053 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1054 return { 'error' => $session } if $context eq 'error';
1056 my $search = { 'svcnum' => $p->{'svcnum'} };
1057 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1059 my $svcdb = $opt{'svcdb'} || 'svc_acct';
1061 my $svc_x = qsearchs( $svcdb, $search );
1062 return { 'error' => 'No service selected in list_svc_usage' }
1065 my $header = $svcdb eq 'svc_phone'
1066 ? [ split(',', FS::cdr::invoice_header('default') ) ] #XXX
1069 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
1070 my $freq = $cust_pkg->part_pkg->freq;
1071 my $start = $cust_pkg->setup;
1072 #my $end = $cust_pkg->bill; # or time?
1075 unless ( $p->{beginning} ) {
1076 $p->{beginning} = $cust_pkg->last_bill;
1077 $p->{ending} = $end;
1080 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending});
1082 #kinda false laziness with FS::cust_main::bill, but perhaps
1083 #we should really change this bit to DateTime and DateTime::Duration
1085 #change this bit to use Date::Manip? CAREFUL with timezones (see
1086 # mailing list archive)
1087 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
1088 (localtime($p->{ending}) )[0,1,2,3,4,5];
1089 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
1090 (localtime($p->{beginning}) )[0,1,2,3,4,5];
1092 if ( $freq =~ /^\d+$/ ) {
1094 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
1096 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
1097 } elsif ( $freq =~ /^(\d+)w$/ ) {
1099 $nmday += $weeks * 7;
1100 $pmday -= $weeks * 7;
1101 } elsif ( $freq =~ /^(\d+)d$/ ) {
1105 } elsif ( $freq =~ /^(\d+)h$/ ) {
1110 return { 'error' => "unparsable frequency: ". $freq };
1113 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
1114 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
1118 'svcnum' => $p->{svcnum},
1119 'beginning' => $p->{beginning},
1120 'ending' => $p->{ending},
1121 'previous' => ($previous > $start) ? $previous : $start,
1122 'next' => ($next < $end) ? $next : $end,
1123 'header' => $header,
1131 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1132 return { 'error' => $session } if $context eq 'error';
1134 my $search = { 'custnum' => $custnum };
1135 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1136 my $cust_main = qsearchs('cust_main', $search )
1137 or return { 'error' => "unknown custnum $custnum" };
1139 my $status = $cust_main->status;
1140 #false laziness w/ClientAPI/Signup.pm
1142 my $cust_pkg = new FS::cust_pkg ( {
1143 'custnum' => $custnum,
1144 'pkgpart' => $p->{'pkgpart'},
1146 my $error = $cust_pkg->check;
1147 return { 'error' => $error } if $error;
1150 unless ( $p->{'svcpart'} eq 'none' ) {
1154 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
1156 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
1157 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
1158 $svcdb = $part_svc->svcdb;
1160 $svcdb = 'svc_acct';
1162 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
1165 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
1166 'svc_domain' => [ qw( domain ) ],
1167 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
1168 'svc_external' => [ qw( id title ) ],
1171 my $svc_x = "FS::$svcdb"->new( {
1172 'svcpart' => $svcpart,
1173 map { $_ => $p->{$_} } @{$fields{$svcdb}}
1176 if ( $svcdb eq 'svc_acct' ) {
1179 while ( length($p->{"snarf_machine$snarfnum"}) ) {
1180 my $acct_snarf = new FS::acct_snarf ( {
1181 'machine' => $p->{"snarf_machine$snarfnum"},
1182 'protocol' => $p->{"snarf_protocol$snarfnum"},
1183 'username' => $p->{"snarf_username$snarfnum"},
1184 '_password' => $p->{"snarf_password$snarfnum"},
1187 push @acct_snarf, $acct_snarf;
1189 $svc_x->child_objects( \@acct_snarf );
1192 my $y = $svc_x->setdefault; # arguably should be in new method
1193 return { 'error' => $y } if $y && !ref($y);
1195 $error = $svc_x->check;
1196 return { 'error' => $error } if $error;
1203 tie my %hash, 'Tie::RefHash';
1204 %hash = ( $cust_pkg => \@svc );
1206 $error = $cust_main->order_pkgs( \%hash, '', 'noexport' => 1 );
1207 return { 'error' => $error } if $error;
1209 my $conf = new FS::Conf;
1210 if ( $conf->exists('signup_server-realtime') ) {
1212 my $bill_error = _do_bop_realtime( $cust_main, $status );
1215 $cust_pkg->cancel('quiet'=>1);
1218 $cust_pkg->reexport;
1222 $cust_pkg->reexport;
1225 return { error => '', pkgnum => $cust_pkg->pkgnum };
1232 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1233 return { 'error' => $session } if $context eq 'error';
1235 my $search = { 'custnum' => $custnum };
1236 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1237 my $cust_main = qsearchs('cust_main', $search )
1238 or return { 'error' => "unknown custnum $custnum" };
1240 my $status = $cust_main->status;
1241 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
1242 or return { 'error' => "unknown package $p->{pkgnum}" };
1245 my $error = FS::cust_pkg::order( $custnum,
1251 my $conf = new FS::Conf;
1252 if ( $conf->exists('signup_server-realtime') ) {
1254 my $bill_error = _do_bop_realtime( $cust_main, $status );
1257 $newpkg[0]->suspend;
1260 $newpkg[0]->reexport;
1264 $newpkg[0]->reexport;
1267 return { error => '', pkgnum => $cust_pkg->pkgnum };
1271 sub order_recharge {
1274 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1275 return { 'error' => $session } if $context eq 'error';
1277 my $search = { 'custnum' => $custnum };
1278 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1279 my $cust_main = qsearchs('cust_main', $search )
1280 or return { 'error' => "unknown custnum $custnum" };
1282 my $status = $cust_main->status;
1283 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
1284 or return { 'error' => "unknown service " . $p->{'svcnum'} };
1286 my $svc_x = $cust_svc->svc_x;
1287 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
1290 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
1291 qw ( recharge_seconds recharge_upbytes recharge_downbytes
1292 recharge_totalbytes );
1293 my $amount = $part_pkg->option('recharge_amount', 1);
1295 my ($l, $v, $d) = $cust_svc->label; # blah
1296 my $pkg = "Recharge $v";
1298 my $bill_error = $cust_main->charge($amount, $pkg,
1299 "time: $vhash{seconds}, up: $vhash{upbytes}," .
1300 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
1301 $part_pkg->taxclass); #meh
1303 my $conf = new FS::Conf;
1304 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
1306 $bill_error = _do_bop_realtime( $cust_main, $status );
1311 my $error = $svc_x->recharge (\%vhash);
1312 return { 'error' => $error } if $error;
1316 my $error = $bill_error;
1317 $error ||= $svc_x->recharge (\%vhash);
1318 return { 'error' => $error } if $error;
1321 return { error => '', svc => $cust_svc->part_svc->svc };
1325 sub _do_bop_realtime {
1326 my ($cust_main, $status) = (shift, shift);
1328 my $old_balance = $cust_main->balance;
1330 my $bill_error = $cust_main->bill
1331 || $cust_main->apply_payments_and_credits
1332 || $cust_main->collect('realtime' => 1);
1334 if ( $cust_main->balance > $old_balance
1335 && $cust_main->balance > 0
1336 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
1337 1 : $status eq 'suspended' ) ) {
1338 #this makes sense. credit is "un-doing" the invoice
1339 my $conf = new FS::Conf;
1340 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
1341 'self-service decline',
1342 'reason_type' => $conf->config('signup_credit_type'),
1344 $cust_main->apply_credits( 'order' => 'newest' );
1346 return { 'error' => '_decline', 'bill_error' => $bill_error };
1355 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1356 return { 'error' => $session } if $context eq 'error';
1358 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1359 or return { 'error' => "unknown custnum $custnum" };
1361 my @cust_pkg = sort { $a->bill <=> $b->bill }
1362 grep { $_->part_pkg->freq ne '0' }
1363 $cust_main->ncancelled_pkgs;
1365 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
1367 my $total = $cust_main->balance;
1370 my $bill = $_->bill;
1371 $total += $_->part_pkg->base_recur($_, \$bill);
1372 my $renew_date = $_->part_pkg->add_freq($_->bill);
1374 'pkgnum' => $_->pkgnum,
1375 'amount' => sprintf('%.2f', $total),
1376 'bill_date' => $_->bill,
1377 'bill_date_pretty' => time2str('%x', $_->bill),
1378 'renew_date' => $renew_date,
1379 'renew_date_pretty' => time2str('%x', $renew_date),
1380 'expire_date' => $_->expire,
1381 'expire_date_pretty' => time2str('%x', $_->expire),
1386 return { 'dates' => \@array };
1390 sub payment_info_renew_info {
1392 my $renew_info = renew_info($p);
1393 my $payment_info = payment_info($p);
1394 return { %$renew_info,
1402 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1403 return { 'error' => $session } if $context eq 'error';
1405 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1406 or return { 'error' => "unknown custnum $custnum" };
1408 my $date = $p->{'date'};
1412 #freeside-daily -n -d $date fs_daily $custnum
1413 $cust_main->bill_and_collect( 'time' => $date,
1414 'invoice_time' => $now,
1415 'actual_time' => $now,
1416 'check_freq' => '1d',
1419 return { 'error' => '' };
1425 my $session = _cache->get($p->{'session_id'})
1426 or return { 'error' => "Can't resume session" }; #better error message
1428 my $custnum = $session->{'custnum'};
1430 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1431 or return { 'error' => "unknown custnum $custnum" };
1433 my $pkgnum = $p->{'pkgnum'};
1435 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1436 'pkgnum' => $pkgnum, } )
1437 or return { 'error' => "unknown pkgnum $pkgnum" };
1439 my $error = $cust_pkg->cancel( 'quiet'=>1 );
1440 return { 'error' => $error };
1444 sub provision_acct {
1446 warn "provision_acct called\n"
1449 return { 'error' => gettext('passwords_dont_match') }
1450 if $p->{'_password'} ne $p->{'_password2'};
1451 return { 'error' => gettext('empty_password') }
1452 unless length($p->{'_password'});
1454 if ($p->{'domsvc'}) {
1455 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
1456 qw ( svcpart pkgnum ) );
1457 return { 'error' => gettext('invalid_domain') }
1458 unless ($domains{$p->{'domsvc'}});
1461 warn "provision_acct calling _provision\n"
1463 _provision( 'FS::svc_acct',
1464 [qw(username _password domsvc)],
1465 [qw(username _password domsvc)],
1471 sub provision_external {
1473 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
1474 _provision( 'FS::svc_external',
1483 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
1484 warn "_provision called for $class\n"
1487 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1488 return { 'error' => $session } if $context eq 'error';
1490 my $search = { 'custnum' => $custnum };
1491 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1492 my $cust_main = qsearchs('cust_main', $search )
1493 or return { 'error' => "unknown custnum $custnum" };
1495 my $pkgnum = $p->{'pkgnum'};
1497 warn "searching for custnum $custnum pkgnum $pkgnum\n"
1499 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1500 'pkgnum' => $pkgnum,
1502 or return { 'error' => "unknown pkgnum $pkgnum" };
1504 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
1506 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
1507 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
1509 warn "creating $class record\n"
1511 my $svc_x = $class->new( {
1512 'pkgnum' => $p->{'pkgnum'},
1513 'svcpart' => $p->{'svcpart'},
1514 map { $_ => $p->{$_} } @$fields
1516 warn "inserting $class record\n"
1518 my $error = $svc_x->insert;
1521 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
1523 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
1526 my $return = { 'svc' => $part_svc->svc,
1528 map { $_ => $svc_x->get($_) } @$return_fields
1530 warn "_provision returning ". Dumper($return). "\n"
1539 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1540 return { 'error' => $session } if $context eq 'error';
1542 my $search = { 'custnum' => $custnum };
1543 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1544 my $cust_main = qsearchs('cust_main', $search )
1545 or return { 'error' => "unknown custnum $custnum" };
1547 my $pkgnum = $p->{'pkgnum'};
1549 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1550 'pkgnum' => $pkgnum,
1552 or return { 'error' => "unknown pkgnum $pkgnum" };
1554 my $svcpart = $p->{'svcpart'};
1556 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
1557 'svcpart' => $svcpart, } )
1558 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
1559 my $part_svc = $pkg_svc->part_svc;
1561 my $conf = new FS::Conf;
1564 'svc' => $part_svc->svc,
1565 'svcdb' => $part_svc->svcdb,
1566 'pkgnum' => $pkgnum,
1567 'svcpart' => $svcpart,
1568 'custnum' => $custnum,
1570 'security_phrase' => 0, #XXX !
1571 'svc_acct_pop' => [], #XXX !
1573 'init_popstate' => '',
1578 small_custview( $cust_main, $conf->config('countrydefault') ),
1584 sub unprovision_svc {
1587 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1588 return { 'error' => $session } if $context eq 'error';
1590 my $search = { 'custnum' => $custnum };
1591 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1592 my $cust_main = qsearchs('cust_main', $search )
1593 or return { 'error' => "unknown custnum $custnum" };
1595 my $svcnum = $p->{'svcnum'};
1597 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
1598 or return { 'error' => "unknown svcnum $svcnum" };
1600 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
1601 unless $cust_svc->cust_pkg->custnum == $custnum;
1603 my $conf = new FS::Conf;
1605 return { 'svc' => $cust_svc->part_svc->svc,
1606 'error' => $cust_svc->cancel,
1608 small_custview( $cust_main, $conf->config('countrydefault') ),
1613 sub myaccount_passwd {
1615 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1616 return { 'error' => $session } if $context eq 'error';
1618 return { 'error' => "New passwords don't match." }
1619 if $p->{'new_password'} ne $p->{'new_password2'};
1621 return { 'error' => 'Enter new password' }
1622 unless length($p->{'new_password'});
1624 #my $search = { 'custnum' => $custnum };
1625 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1626 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1627 my $search = " AND custnum = $1";
1628 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1630 my $svc_acct = qsearchs( {
1631 'table' => 'svc_acct',
1632 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1633 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
1634 'LEFT JOIN cust_main USING ( custnum ) ',
1635 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
1636 'extra_sql' => $search, #important
1638 or return { 'error' => "Service not found" };
1640 $svc_acct->_password($p->{'new_password'});
1641 my $error = $svc_acct->replace();
1643 my($label, $value) = $svc_acct->cust_svc->label;
1645 return { 'error' => $error,
1654 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1655 return { 'error' => $session } if $context eq 'error';
1657 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
1658 FS::TicketSystem->init();
1660 my $conf = new FS::Conf;
1661 my $queue = $p->{'queue'}
1662 || $conf->config('ticket_system-selfservice_queueid')
1663 || $conf->config('ticket_system-default_queueid');
1665 warn "$me create_ticket: creating ticket\n" if $DEBUG;
1666 my $err_or_ticket = FS::TicketSystem->create_ticket(
1667 '', #create RT session based on FS CurrentUser (fs_selfservice)
1669 'custnum' => $custnum,
1670 'svcnum' => $session->{'svcnum'},
1671 map { $_ => $p->{$_} } qw( requestor cc subject message )
1674 if ( ref($err_or_ticket) ) {
1675 warn "$me create_ticket: sucessful: ". $err_or_ticket->id. "\n"
1677 return { 'error' => '',
1678 'ticket_id' => $err_or_ticket->id,
1681 warn "$me create_ticket: unsucessful: $err_or_ticket\n"
1683 return { 'error' => $err_or_ticket };
1691 sub _custoragent_session_custnum {
1694 my($context, $session, $custnum);
1695 if ( $p->{'session_id'} ) {
1697 $context = 'customer';
1698 $session = _cache->get($p->{'session_id'})
1699 or return ( 'error' => "Can't resume session" ); #better error message
1700 $custnum = $session->{'custnum'};
1702 } elsif ( $p->{'agent_session_id'} ) {
1705 my $agent_cache = new FS::ClientAPI_SessionCache( {
1706 'namespace' => 'FS::ClientAPI::Agent',
1708 $session = $agent_cache->get($p->{'agent_session_id'})
1709 or return ( 'error' => "Can't resume session" ); #better error message
1710 $custnum = $p->{'custnum'};
1713 return ( 'error' => "Can't resume session" ); #better error message
1716 ($context, $session, $custnum);