1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard 0.35;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
50 use FS::cust_location;
53 # for code organization
54 use FS::ClientAPI::MyAccount::contact;
55 use FS::ClientAPI::MyAccount::quotation;
58 $me = '[FS::ClientAPI::MyAccount]';
60 use vars qw( @cust_main_editable_fields @location_editable_fields );
61 @cust_main_editable_fields = qw(
62 first last company daytime night fax mobile
64 ss stateid stateid_state
66 @location_editable_fields = qw(
67 address1 address2 city county state zip country
71 BEGIN { #preload to reduce time customer_info takes
72 if ( $FS::TicketSystem::system ) {
73 warn "$me: initializing ticket system\n" if $DEBUG;
74 FS::TicketSystem->init();
79 $cache ||= new FS::ClientAPI_SessionCache( {
80 'namespace' => 'FS::ClientAPI::MyAccount',
87 my($context, $session, $custnum) = _custoragent_session_custnum($p);
88 #return { 'error' => $session } if $context eq 'error';
91 if ( $context eq 'customer' && $custnum ) {
93 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
96 $sth->execute($custnum) or die $sth->errstr;
98 $agentnum = $sth->fetchrow_arrayref->[0]
99 or die "no agentnum for custnum $custnum";
101 #} elsif ( $context eq 'agent' ) {
102 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
105 $p->{'agentnum'} = $agentnum;
107 my $conf = new FS::Conf;
109 #false laziness w/Signup.pm
111 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
113 if ( $skin_info_cache_agent ) {
115 warn "$me loading cached skin info for agentnum $agentnum\n"
120 warn "$me populating skin info cache for agentnum $agentnum\n"
123 $skin_info_cache_agent = {
124 'agentnum' => $agentnum,
125 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
126 qw( company_name date_format ) ),
127 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
128 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
129 text_color link_color vlink_color hlink_color alink_color
130 font title_color title_align title_size menu_bgcolor menu_fontsize
133 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
134 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
135 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
137 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
138 qw( title_left_image title_right_image
139 menu_top_image menu_body_image menu_bottom_image
142 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
143 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
144 qw( head body_header body_footer company_address ) ),
145 'money_char' => $conf->config("money_char") || '$',
146 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
149 services.php Services
150 services.php My Services
151 services_new.php Order a new service
154 personal.php Personal Information
155 password.php Change Password
158 payment_cc.php Credit Card Payment
159 payment_ach.php Electronic Check Payment
160 payment_paypal.php PayPal Payment
161 payment_webpay.php Webpay Payments
164 usage_data.php Data usage
165 usage_cdr.php Call usage
167 tickets.php Help Desk
168 tickets.php Open Tickets
169 tickets_resolved.php Resolved Tickets
170 ticket_create.php Create a new ticket
178 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
182 #{ %$skin_info_cache_agent };
183 $skin_info_cache_agent;
190 my $conf = new FS::Conf;
194 'phone_login' => $conf->exists('selfservice_server-phone_login'),
195 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
196 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
197 'banner_image_md5' =>
198 md5_hex($conf->config_binary('selfservice-login_banner_image')),
205 sub login_banner_image {
207 my $conf = new FS::Conf;
208 my $image = $conf->config_binary('selfservice-login_banner_image');
210 'md5' => md5_hex($image),
215 #false laziness w/FS::ClientAPI::passwd::passwd
219 my $conf = new FS::Conf;
223 if ( $p->{'domain'} eq 'svc_phone'
224 && $conf->exists('selfservice_server-phone_login') ) {
226 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
227 return { error => 'Number not found.' } unless $svc_phone;
230 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
231 #return { error => 'Only primary user may log in.' }
232 # if $conf->exists('selfservice_server-primary_only')
233 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
235 return { error => 'Incorrect PIN.' }
236 unless $svc_phone->check_pin($p->{'password'});
240 } elsif ( $p->{email}
241 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
244 return { error => 'Incorrect contact password.' }
245 unless $contact->authenticate_password($p->{'password'});
247 $session->{'contactnum'} = $contact->contactnum;
249 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
250 if ( scalar(@cust_contact) == 1 ) {
251 $session->{'custnum'} = $cust_contact[0]->custnum;
252 } elsif ( scalar(@cust_contact) ) {
253 $session->{'customers'} = { map { $_->custnum => $_->cust_main->name }
257 return { error => 'No customer self-service access for contact' }; #??
262 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
264 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
265 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
267 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
268 'domsvc' => $svc_domain->svcnum, }
271 if ( $conf->exists('selfservice_server-login_svcpart') ) {
272 my @svcpart = $conf->config('selfservice_server-login_svcpart');
273 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
274 scalar( grep( $_ eq $svcpart, @svcpart ) );
279 if ( $conf->exists('selfservice_server-primary_only') ) {
282 my $cust_svc = $_->cust_svc;
283 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
284 == $cust_svc->svcpart
289 return { error => 'User not found.' } unless @svc_acct;
291 return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
293 my $svc_acct = $svc_acct[0];
295 if ( $conf->exists('selfservice_server-login_svcpart') ) {
296 my @svcpart = $conf->config('selfservice_server-login_svcpart');
297 my $svcpart = $svc_acct->cust_svc->svcpart;
298 return { error => 'Invalid user.' }
299 unless grep($_ eq $svcpart, @svcpart);
302 return { error => 'Incorrect password.' }
303 unless $svc_acct->check_password($p->{'password'});
311 $session->{'svcnum'} = $svc_x->svcnum;
313 my $cust_svc = $svc_x->cust_svc;
314 my $cust_pkg = $cust_svc->cust_pkg;
316 my $cust_main = $cust_pkg->cust_main;
317 $session->{'custnum'} = $cust_main->custnum;
318 if ( $conf->exists('pkg-balances') ) {
319 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
320 $cust_main->ncancelled_pkgs;
321 $session->{'pkgnum'} = $cust_pkg->pkgnum
322 if scalar(@cust_pkg) > 1;
326 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
327 #return { error => 'Only primary user may log in.' }
328 # if $conf->exists('selfservice_server-primary_only')
329 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
330 my $part_pkg = $cust_pkg->part_pkg;
331 return { error => 'Only primary user may log in.' }
332 if $conf->exists('selfservice_server-primary_only')
333 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
339 $session_id = sha512_hex(time(). {}. rand(). $$)
340 } until ( ! defined _cache->get($session_id) ); #just in case
342 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
343 _cache->set( $session_id, $session, $timeout );
345 return { 'error' => '',
346 'session_id' => $session_id,
353 my $skin_info = skin_info($p);
354 if ( $p->{'session_id'} ) {
355 _cache->remove($p->{'session_id'});
356 return { %$skin_info, 'error' => '' };
358 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
365 my($context, $session, $custnum) = _custoragent_session_custnum($p);
366 return { 'error' => $session } if $context eq 'error';
368 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
369 or return { 'error' => "Service not found" };
371 $session->{'svcnum'} = $svc_acct->svcnum;
373 my $conf = new FS::Conf;
374 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
375 _cache->set( $p->{'session_id'}, $session, $timeout );
377 return { 'error' => '' };
383 my($context, $session, $custnum) = _custoragent_session_custnum($p);
384 return { 'error' => $session } if $context eq 'error';
386 $session->{'custnum'} = $p->{'custnum'}
387 if exists $session->{'customers'}{ $p->{'custnum'} };
389 my $conf = new FS::Conf;
390 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
391 _cache->set( $p->{'session_id'}, $session, $timeout );
393 return { 'error' => '',
394 %{ customer_info( { session_id=>$p->{'session_id'} } ) },
398 sub payment_gateway {
400 # takes a cust_main and a cust_payby entry, returns the payment_gateway
401 my $conf = new FS::Conf;
402 my $cust_main = shift;
403 my $cust_payby = shift;
404 return '' if ! FS::payby->realtime($cust_payby);
405 my $pg = $cust_main->agent->payment_gateway(
406 'method' => FS::payby->payby2bop($cust_payby),
415 my $conf = new FS::Conf;
417 my $info = skin_info($p);
419 use vars qw( $cust_paybys ); #cache for performance
420 unless ( $cust_paybys ) {
422 my %cust_paybys = map { $_ => 1 }
423 map { FS::payby->payby2payment($_) }
424 $conf->config('signup_server-payby');
426 $cust_paybys = [ keys %cust_paybys ];
429 $info->{'cust_paybys'} = $cust_paybys;
431 my($context, $session, $custnum) = _custoragent_session_custnum($p);
432 return { 'error' => $session } if $context eq 'error';
434 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
436 $info->{'hide_payment_fields'} = [
438 my $pg = $cust_main && payment_gateway($cust_main, $_);
439 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
440 } @{ $info->{cust_paybys} }
443 $info->{'self_suspend_reason'} =
444 $conf->config('selfservice-self_suspend_reason',
445 $cust_main ? $cust_main->agentnum : ''
448 $info->{'edit_ticket_subject'} =
449 $conf->exists('ticket_system-selfservice_edit_subject') &&
450 $cust_main && $cust_main->edit_subject;
452 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
454 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
457 'custnum' => $custnum,
458 'access_pkgnum' => $session->{'pkgnum'},
459 'access_svcnum' => $session->{'svcnum'},
466 my($context, $session, $custnum) = _custoragent_session_custnum($p);
467 return { 'error' => $session } if $context eq 'error';
471 my $conf = new FS::Conf;
472 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
474 # if ( $FS::TicketSystem::system ) {
475 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
476 # FS::TicketSystem->init();
479 if ( $custnum ) { #customer record
481 %return = ( %return, %{ customer_info_short($p) } );
483 #redundant with customer_info_short, but we need it for several things below
484 my $search = { 'custnum' => $custnum };
485 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
486 my $cust_main = qsearchs('cust_main', $search )
487 or return { 'error' => "customer_info: unknown custnum $custnum" };
489 my $list_tickets = list_tickets($p);
490 $return{'tickets'} = $list_tickets->{'tickets'};
492 if ( $session->{'pkgnum'} ) {
493 #XXX open invoices in the pkg-balances case
495 $return{'money_char'} = $conf->config("money_char") || '$';
498 invnum => $_->invnum,
499 date => time2str("%b %o, %Y", $_->_date),
501 charged => $_->charged,
503 } $cust_main->open_cust_bill;
504 $return{open_invoices} = \@open;
506 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
507 my $sth = dbh->prepare($sql) or die dbh->errstr;
508 $sth->execute($custnum) or die $sth->errstr;
509 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
510 $return{'last_invoice_date_pretty'} =
511 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
514 #customer_info_short always has nobalance on..
515 $return{small_custview} =
516 small_custview( $cust_main,
517 $return{countrydefault},
518 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
521 $return{has_ship_address} = $cust_main->has_ship_address;
522 $return{status} = $cust_main->status_label; #$cust_main->status; #better to break anyone obscurely testing for strings in self-service than to have to upgrade every front-end to get the new status to display
523 $return{statuscolor} = $cust_main->statuscolor;
524 $return{status_label} = $cust_main->status_label;
526 # compatibility: some places in selfservice use this to determine
527 # if there's a ship address
528 if ( $return{has_ship_address} ) {
529 $return{ship_last} = $cust_main->last;
530 $return{ship_first} = $cust_main->first;
533 if (scalar($conf->config('support_packages'))) {
534 my @support_services = ();
535 foreach ($cust_main->support_services) {
536 my $seconds = $_->svc_x->seconds || 0;
537 my $time_remaining = (($seconds < 0) ? '-' : '' ).
538 int(abs($seconds)/3600)."h".
539 sprintf("%02d",(abs($seconds)%3600)/60)."m";
540 my $cust_pkg = $_->cust_pkg;
543 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
544 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
545 push @support_services, { svcnum => $_->svcnum,
546 time => $time_remaining,
551 $return{support_services} = \@support_services;
554 if ( $conf->config('prepayment_discounts-credit_type') ) {
556 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
559 } elsif ( $session->{'svcnum'} ) { #no customer record
561 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
562 or die "unknown svcnum";
563 $return{name} = $svc_acct->email;
567 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
571 return { 'error' => '',
572 'custnum' => $custnum,
578 sub customer_info_short {
581 my($context, $session, $custnum) = _custoragent_session_custnum($p);
582 return { 'error' => $session } if $context eq 'error';
586 my $conf = new FS::Conf;
588 if ( $custnum ) { #customer record
590 my $search = { 'custnum' => $custnum };
591 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
592 my $cust_main = qsearchs('cust_main', $search )
593 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
595 $return{display_custnum} = $cust_main->display_custnum;
597 if ( $session->{'pkgnum'} ) {
598 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
599 #next_bill_date from cust_pkg?
601 $return{balance} = $cust_main->balance;
602 $return{next_bill_date} = $cust_main->next_bill_date;
603 $return{next_bill_date_pretty} =
604 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
607 $return{balance_pretty} = money_pretty($return{balance});
609 $return{countrydefault} = scalar($conf->config('countrydefault'));
611 $return{small_custview} =
612 small_custview( $cust_main,
613 $return{countrydefault},
617 $return{first} = $cust_main->first;
618 $return{'last'} = $cust_main->get('last');
619 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
621 #none of these are terribly expensive if we want 'em...
622 for (@cust_main_editable_fields) {
623 $return{$_} = $cust_main->get($_);
625 #maybe a little more expensive, but it should be cached by now
626 for (@location_editable_fields) {
627 $return{$_} = $cust_main->bill_location->get($_)
628 if $cust_main->bill_locationnum;
629 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
630 if $cust_main->ship_locationnum;
633 my @invoicing_list = $cust_main->invoicing_list;
634 $return{'invoicing_list'} =
635 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
636 $return{'postal_invoicing'} =
637 0 < ( grep { $_ eq 'POST' } @invoicing_list );
639 if ( $session->{'svcnum'} ) {
640 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
641 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
642 $return{'svcnum'} = $session->{'svcnum'};
645 } elsif ( $session->{'svcnum'} ) { #no customer record
647 #uuh, not supproted yet... die?
648 return { 'error' => 'customer_info_short not yet supported as agent' };
652 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
656 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
657 # it is not customer-specific, though it is only shown to authenticated customers
658 # it is not currently agent-specific, though at some point it might be
659 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
661 return { 'error' => '',
662 'custnum' => $custnum,
667 sub customer_recurring {
670 my($context, $session, $custnum) = _custoragent_session_custnum($p);
671 return { 'error' => $session } if $context eq 'error';
675 my $conf = new FS::Conf;
677 my $search = { 'custnum' => $custnum };
678 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
679 my $cust_main = qsearchs('cust_main', $search )
680 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
682 $return{'display_recurring'} = [ $cust_main->display_recurring ];
684 return { 'error' => '',
685 'custnum' => $custnum,
690 sub billing_history {
693 my($context, $session, $custnum) = _custoragent_session_custnum($p);
694 return { 'error' => $session } if $context eq 'error';
696 return { 'error' => 'No customer' } unless $custnum;
698 my $search = { 'custnum' => $custnum };
699 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
700 my $cust_main = qsearchs('cust_main', $search )
701 or return { 'error' => "unknown custnum $custnum" };
705 if ( $session->{'pkgnum'} ) {
706 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
707 #next_bill_date from cust_pkg?
708 return { 'error' => 'No history for package' };
711 $return{balance} = $cust_main->balance;
712 $return{balance_pretty} = money_pretty($return{balance});
713 $return{next_bill_date} = $cust_main->next_bill_date;
714 $return{next_bill_date_pretty} =
715 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
718 my $conf = new FS::Conf;
720 $return{'history'} = [
721 $cust_main->payment_history(
722 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
727 $return{'money_char'} = $conf->config("money_char") || '$',
735 my $session = _cache->get($p->{'session_id'})
736 or return { 'error' => "Can't resume session" }; #better error message
738 my $custnum = $session->{'custnum'}
739 or return { 'error' => "no customer record" };
741 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
742 or return { 'error' => "unknown custnum $custnum" };
744 my $new = new FS::cust_main { $cust_main->hash };
746 $new->set( $_ => $p->{$_} )
747 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
749 if ( exists($p->{address1}) ) {
750 my $bill_location = FS::cust_location->new({
751 map { $_ => $p->{$_} } @location_editable_fields
753 # if this is unchanged from before, cust_main::replace will ignore it
754 $new->set('bill_location' => $bill_location);
757 if ( exists($p->{ship_address1}) ) {
758 my $ship_location = FS::cust_location->new({
759 map { $_ => $p->{"ship_$_"} } @location_editable_fields
761 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
762 # Selfservice unfortunately tries to indicate "same as billing
763 # address" by sending all fields empty. Did this ever work?
764 $ship_location = $cust_main->bill_location;
766 $new->set('ship_location' => $ship_location);
768 # but if it hasn't been passed in at all, leave ship_location alone--
769 # DON'T change it to match bill_location.
771 my $conf = new FS::Conf;
774 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
775 #false laziness with httemplate/edit/process/cust_main.cgi
776 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
777 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
779 @invoicing_list = $cust_main->invoicing_list;
782 my $error = $new->replace($cust_main, \@invoicing_list);
783 return { 'error' => $error } if $error;
786 return { 'error' => '' };
791 my $session = _cache->get($p->{'session_id'})
792 or return { 'error' => "Can't resume session" }; #better error message
798 my $conf = new FS::Conf;
799 use vars qw($payment_info); #cache for performance
800 unless ( $payment_info ) {
802 my %states = map { $_->state => 1 }
803 qsearch('cust_main_county', {
804 'country' => $conf->config('countrydefault') || 'US'
807 my %cust_paybys = map { $_ => 1 }
808 map { FS::payby->payby2payment($_) }
809 $conf->config('signup_server-payby');
811 my @cust_paybys = keys %cust_paybys;
815 #list all counties/states/countries
816 'cust_main_county' =>
817 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
819 #shortcut for one-country folks
821 [ sort { $a cmp $b } keys %states ],
823 'card_types' => card_types(),
825 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
826 'require_cvv' => $conf->exists('selfservice-require_cvv'),
827 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
829 'paytypes' => [ FS::cust_payby::paytypes ],
831 'paybys' => [ $conf->config('signup_server-payby') ],
832 'cust_paybys' => \@cust_paybys,
834 'stateid_label' => FS::Msgcat::_gettext('stateid'),
835 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
837 'show_ss' => $conf->exists('show_ss'),
838 'show_stateid' => $conf->exists('show_stateid'),
839 'show_paystate' => $conf->exists('show_bankstate'),
841 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
851 my %return = %$payment_info;
853 delete $return{'cust_main_county'} if $p->{'omit_cust_main_county'};
855 my $custnum = $session->{'custnum'};
857 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
858 or return { 'error' => "unknown custnum $custnum" };
860 $return{'hide_payment_fields'} = [
862 my $pg = payment_gateway($cust_main, $_);
863 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
864 } @{ $return{cust_paybys} }
867 $return{balance} = $cust_main->balance; #XXX pkg-balances?
869 $return{$_} = $cust_main->bill_location->get($_)
870 for qw(address1 address2 city state zip);
872 # look for stored cust_payby info
873 # only if we've been given a clear payment_payby (to avoid payname conflicts)
874 if ($p->{'payment_payby'} =~ /^(CARD|CHEK)$/) {
875 my @search_payby = ($p->{'payment_payby'} eq 'CARD') ? ('CARD','DCRD') : ('CHEK','DCHK');
876 my ($cust_payby) = $cust_main->cust_payby(@search_payby);
878 $return{payname} = $cust_payby->payname
879 || ( $cust_main->first. ' '. $cust_main->get('last') );
881 if ( $cust_payby->payby =~ /^(CARD|DCRD)$/ ) {
882 $return{card_type} = cardtype($cust_payby->payinfo);
883 $return{payinfo} = $cust_payby->paymask;
885 @return{'month', 'year'} = $cust_payby->paydate_monthyear;
889 if ( $cust_payby->payby =~ /^(CHEK|DCHK)$/ ) {
890 my ($payinfo1, $payinfo2) = split '@', $cust_payby->paymask;
891 $return{payinfo1} = $payinfo1;
892 $return{payinfo2} = $payinfo2;
893 $return{paytype} = $cust_payby->paytype;
894 $return{paystate} = $cust_payby->paystate;
895 $return{payname} = $cust_payby->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
900 if ( $conf->config('prepayment_discounts-credit_type') ) {
902 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
905 #doubleclick protection
907 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
908 $return{paybatch} = $return{payunique}; #back compat
910 $return{credit_card_surcharge_percentage} = $conf->config('credit-card-surcharge-percentage', $cust_main->agentnum);
912 return { 'error' => '',
918 #some false laziness with httemplate/process/payment.cgi - look there for
919 #ACH and CVV support stuff
921 sub validate_payment {
924 my $session = _cache->get($p->{'session_id'})
925 or return { 'error' => "Can't resume session" }; #better error message
927 my $custnum = $session->{'custnum'};
929 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
930 or return { 'error' => "unknown custnum $custnum" };
932 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
933 or return { 'error' => gettext('illegal_amount') };
935 return { error => 'Amount must be greater than 0' } unless $amount > 0;
937 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
938 #changing the hidden form values
939 my $conf = new FS::Conf;
940 my $fee_display = $conf->config('selfservice_process-display') || 'add';
941 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
942 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
943 if ( $fee_display eq 'add'
945 and ! $fee_skip_first || scalar($cust_main->cust_pay)
948 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
949 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
952 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
953 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
954 my $discount_term = $1;
956 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
957 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
960 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
961 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
964 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
965 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
968 $payunique = $paybatch if ! length($payunique) && length($paybatch);
970 $p->{'payby'} ||= 'CARD';
971 $p->{'payby'} =~ /^([A-Z]{4})$/
972 or return { 'error' => "illegal_payby " . $p->{'payby'} };
975 #false laziness w/process/payment.cgi
978 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
980 $p->{'payinfo1'} =~ /^([\dx]+)$/
981 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
983 $p->{'payinfo2'} =~ /^([\dx]+)$/
984 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
986 $payinfo = $payinfo1. '@'. $payinfo2;
988 foreach my $cust_payby ($cust_main->cust_payby('CHEK','DCHK')) {
989 if ( $cust_payby->paymask eq $payinfo ) {
990 $payinfo = $cust_payby->payinfo;
995 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
997 $payinfo = $p->{'payinfo'};
1001 #more intelligent matching will be needed here if you change
1002 #card_masking_method and don't remove existing paymasks
1003 foreach my $cust_payby ($cust_main->cust_payby('CARD','DCRD')) {
1004 if ( $cust_payby->paymask eq $payinfo ) {
1005 $payinfo = $cust_payby->payinfo;
1011 $payinfo =~ s/\D//g;
1012 $payinfo =~ /^(\d{13,19}|\d{8,9})$/
1013 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1017 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1018 return { 'error' => gettext('unknown_card_type') }
1019 if !$cust_main->tokenized($payinfo) && cardtype($payinfo) eq "Unknown";
1021 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1022 if ( cardtype($payinfo) eq 'American Express card' ) {
1023 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1024 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1027 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1028 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1031 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1032 return { 'error' => 'CVV2 is required' };
1033 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1034 return { 'error' => 'CVV2 is required' };
1038 die "unknown payby $payby";
1041 my %payby2fields = (
1042 'CARD' => [ qw( paystart_month paystart_year payissue payip
1043 address1 address2 city state zip country ) ],
1044 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1048 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1051 'cust_main' => $cust_main, #XXX or just custnum??
1052 'amount' => sprintf('%.2f', $amount),
1054 'payinfo' => $payinfo,
1055 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1056 'card_type' => $card_type,
1057 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1058 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1059 'month' => $p->{'month'},
1060 'year' => $p->{'year'},
1061 'payname' => $payname,
1062 'payunique' => $payunique,
1063 'paybatch' => $paybatch,
1064 'paycvv' => $paycvv,
1065 'payname' => $payname,
1066 'discount_term' => $discount_term,
1067 'pkgnum' => $session->{'pkgnum'},
1068 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1078 my $validate = validate_payment($p);
1079 return $validate if $validate->{'error'};
1081 my $conf = new FS::Conf;
1082 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1083 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1085 +{ map { $_=>$validate->{$_} }
1086 qw( card_type paymask payname paydate_pretty month year amount
1087 address1 address2 city state zip country
1093 sub process_stored_payment {
1096 my $session_id = $p->{'session_id'};
1098 my $payment_info = _cache->get( "payment_$session_id" )
1099 or return { 'error' => "Can't resume session" }; #better error message
1101 do_process_payment($payment_info);
1105 sub process_payment {
1108 my $payment_info = validate_payment($p);
1109 return $payment_info if $payment_info->{'error'};
1111 do_process_payment($payment_info);
1115 sub do_process_payment {
1116 my $validate = shift;
1118 my $cust_main = $validate->{'cust_main'};
1120 my $amount = delete $validate->{'amount'};
1123 my $payby = delete $validate->{'payby'};
1125 if ( $validate->{'save'} ) {
1128 foreach my $field ( qw( auto payinfo paymask payname payip ) ) {
1129 $saveopt{$field} = $validate->{$field};
1132 if ( $payby eq 'CARD' ) {
1133 my $bill_location = FS::cust_location->new({
1134 map { $_ => $validate->{$_} }
1135 qw(address1 address2 city state country zip)
1137 $saveopt{'bill_location'} = $bill_location;
1138 foreach my $field ( qw( paydate paystart_month paystart_year payissue ) ) {
1139 $saveopt{$field} = $validate->{$field};
1142 # stateid/stateid_state won't be saved, might be broken as of 4.x
1143 foreach my $field ( qw( paytype paystate ) ) {
1144 $saveopt{$field} = $validate->{$field};
1148 my $error = $cust_main->save_cust_payby(
1149 'payment_payby' => $payby,
1154 #no, this causes customers to process their payments again
1155 #return { 'error' => $error };
1156 #XXX just warn verosely for now so i can figure out how these happen in
1157 # the first place, eventually should redirect them to the "change
1158 #address" page but indicate if the payment processed?
1159 delete($validate->{'payinfo'}); #don't want to log this!
1160 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1162 "SAVEOPT: ".Dumper(\%saveopt)."\n".
1163 "CUST_MAIN: ". Dumper($cust_main)."\n".
1164 "PACKET: ". Dumper($validate)."\n";
1168 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1172 'paynum_ref' => \$paynum,
1175 return { 'error' => $error } if $error;
1177 #no error, so order the fee package if applicable...
1178 my $conf = new FS::Conf;
1179 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1180 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1182 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1184 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1186 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1187 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1190 #and generate an invoice for it now too
1191 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1192 return { 'error' => "payment processed and fee ordered successfully, but error billing fee: $error" }
1197 $cust_main->apply_payments;
1200 my $receipt_html = '';
1202 # currently supported for realtime CC only; send receipt data to SS
1203 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1206 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1209 <TD ALIGN="right">Payment#</TD>
1210 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1214 <TD ALIGN="right">Date</TD>
1216 <TD BGCOLOR="#FFFFFF"><B>! .
1217 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1223 <TD ALIGN="right">Amount</TD>
1224 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1229 <TD ALIGN="right">Payment method</TD>
1230 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1243 'amount' => sprintf('%.2f', $cust_pay->paid),
1244 'date' => $cust_pay->_date,
1245 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1246 'time_pretty' => time2str('%T', $cust_pay->_date),
1247 'auth_num' => $cust_pay->auth,
1248 'order_num' => $cust_pay->order_number,
1249 'receipt_html' => $receipt_html,
1256 'receipt_html' => '',
1263 sub realtime_collect {
1266 my $session = _cache->get($p->{'session_id'})
1267 or return { 'error' => "Can't resume session" }; #better error message
1269 my $custnum = $session->{'custnum'};
1271 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1272 or return { 'error' => "unknown custnum $custnum" };
1275 if ( $p->{'amount'} ) {
1276 $amount = $p->{'amount'};
1278 elsif ( $session->{'pkgnum'} ) {
1279 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1282 $amount = $cust_main->balance;
1285 my $error = $cust_main->realtime_collect(
1286 'method' => $p->{'method'},
1287 'amount' => $amount,
1288 'pkgnum' => $session->{'pkgnum'},
1289 'session_id' => $p->{'session_id'},
1293 return { 'error' => $error } unless ref( $error );
1295 return { 'error' => '', amount => $amount, %$error };
1298 sub start_thirdparty {
1300 my $session = _cache->get($p->{'session_id'})
1301 or return { 'error' => "Can't resume session" }; #better error message
1302 my $custnum = $session->{'custnum'};
1303 my $cust_main = FS::cust_main->by_key($custnum);
1305 my $amount = $p->{'amount'}
1306 or return { error => 'no amount' };
1308 my $result = $cust_main->create_payment(
1309 'method' => $p->{'method'},
1310 'amount' => $p->{'amount'},
1311 'pkgnum' => $session->{'pkgnum'},
1312 'session_id' => $p->{'session_id'},
1315 if ( ref($result) ) { # hashref or error
1318 return { error => $result };
1322 sub finish_thirdparty {
1324 my $session_id = delete $p->{'session_id'};
1325 my $session = _cache->get($session_id)
1326 or return { 'error' => "Can't resume session" };
1327 my $custnum = $session->{'custnum'};
1328 my $cust_main = FS::cust_main->by_key($custnum);
1330 if ( $p->{_cancel} ) {
1331 # customer backed out of making a payment
1332 return $cust_main->cancel_payment( $session_id );
1334 my $result = $cust_main->execute_payment( $session_id, %$p );
1335 if ( ref($result) ) {
1338 return { error => $result };
1342 sub process_payment_order_pkg {
1345 my $hr = process_payment($p);
1346 return $hr if $hr->{'error'};
1351 sub process_payment_order_renew {
1354 my $hr = process_payment($p);
1355 return $hr if $hr->{'error'};
1360 sub process_prepay {
1364 my $session = _cache->get($p->{'session_id'})
1365 or return { 'error' => "Can't resume session" }; #better error message
1369 my $custnum = $session->{'custnum'};
1371 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1372 or return { 'error' => "unknown custnum $custnum" };
1374 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1375 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1383 return { 'error' => $error } if $error;
1385 return { 'error' => '',
1386 'amount' => $amount,
1387 'seconds' => $seconds,
1388 'duration' => duration_exact($seconds),
1389 'upbytes' => $upbytes,
1390 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1391 'downbytes' => $downbytes,
1392 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1393 'totalbytes'=> $totalbytes,
1394 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1401 my $session = _cache->get($p->{'session_id'})
1402 or return { 'error' => "Can't resume session" }; #better error message
1404 my $custnum = $session->{'custnum'};
1406 my $invnum = $p->{'invnum'};
1408 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1409 'custnum' => $custnum } )
1410 or return { 'error' => "Can't find invnum" };
1414 return { 'error' => '',
1415 'invnum' => $invnum,
1416 'invoice_text' => join('', $cust_bill->print_text ),
1417 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1424 my $session = _cache->get($p->{'session_id'})
1425 or return { 'error' => "Can't resume session" }; #better error message
1427 my $custnum = $session->{'custnum'};
1429 my $invnum = $p->{'invnum'};
1431 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1432 'custnum' => $custnum } )
1433 or return { 'error' => "Can't find invnum" };
1437 return { 'error' => '',
1438 'invnum' => $invnum,
1439 'invoice_pdf' => $cust_bill->print_pdf({
1440 'unsquelch_cdr' => 1,
1441 'locale' => $p->{'locale'},
1447 sub legacy_invoice {
1449 my $session = _cache->get($p->{'session_id'})
1450 or return { 'error' => "Can't resume session" }; #better error message
1452 my $custnum = $session->{'custnum'};
1454 my $legacyinvnum = $p->{'legacyinvnum'};
1457 'legacyinvnum' => $legacyinvnum,
1458 'custnum' => $custnum,
1461 my $legacy_cust_bill =
1462 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1463 || qsearchs('legacy_cust_bill', \%hash )
1464 or return { 'error' => "Can't find legacyinvnum" };
1468 return { 'error' => '',
1469 'legacyinvnum' => $legacyinvnum,
1470 'legacyid' => $legacy_cust_bill->legacyid,
1471 'invoice_html' => $legacy_cust_bill->content_html,
1476 sub legacy_invoice_pdf {
1478 my $session = _cache->get($p->{'session_id'})
1479 or return { 'error' => "Can't resume session" }; #better error message
1481 my $custnum = $session->{'custnum'};
1483 my $legacyinvnum = $p->{'legacyinvnum'};
1485 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1486 'legacyinvnum' => $legacyinvnum,
1487 'custnum' => $custnum,
1488 }) or return { 'error' => "Can't find legacyinvnum" };
1492 return { 'error' => '',
1493 'legacyinvnum' => $legacyinvnum,
1494 'legacyid' => $legacy_cust_bill->legacyid,
1495 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1503 #sessioning for this? how do we get the session id to the backend invoice
1504 # template so it can add it to the link, blah
1507 if ( $p->{'invnum'} ) {
1508 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1509 or return { 'error' => 'unknown invnum' };
1510 $agentnum = $cust_bill->cust_main->agentnum;
1513 my $templatename = $p->{'template'} || $p->{'templatename'};
1515 #false laziness-ish w/view/cust_bill-logo.cgi
1517 my $conf = new FS::Conf;
1518 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1519 $templatename = "_$1";
1524 my $filename = "logo$templatename.png";
1526 return { 'error' => '',
1527 'logo' => $conf->config_binary($filename, $agentnum),
1528 'content_type' => 'image/png', #should allow gif, jpg too
1534 my $session = _cache->get($p->{'session_id'})
1535 or return { 'error' => "Can't resume session" }; #better error message
1537 my $custnum = $session->{'custnum'};
1539 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1540 or return { 'error' => "unknown custnum $custnum" };
1542 my $conf = new FS::Conf;
1544 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1546 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1551 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1552 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1553 my $owed = $_->owed;
1555 +{ 'invnum' => $_->invnum,
1556 '_date' => $_->_date,
1557 'date' => time2str("%b %o, %Y", $_->_date),
1558 'date_short' => time2str("%m-%d-%Y", $_->_date),
1559 'previous' => sprintf('%.2f', ($_->previous)[0]),
1560 'charged' => sprintf('%.2f', $_->charged),
1561 'owed' => sprintf('%.2f', $owed),
1562 'balance' => sprintf('%.2f', $balance),
1563 'lastpay' => @payments_and_credits
1564 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1570 return { 'error' => '',
1571 'balance' => $cust_main->balance,
1572 'money_char' => $conf->config("money_char") || '$',
1573 'invoices' => $invoices,
1574 'legacy_invoices' => [
1576 +{ 'legacyinvnum' => $_->legacyinvnum,
1577 'legacyid' => $_->legacyid,
1578 '_date' => $_->_date,
1579 'date' => time2str("%b %o, %Y", $_->_date),
1580 'date_short' => time2str("%m-%d-%Y", $_->_date),
1581 'charged' => sprintf('%.2f', $_->charged),
1582 'has_content' => ( length($_->content_pdf)
1583 || length($_->content_html) ),
1594 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1595 return { 'error' => $session } if $context eq 'error';
1597 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1598 or return { 'error' => "unknown custnum $custnum" };
1602 my $cust_payby = $_;
1604 map { $_ => $cust_payby->$_ }
1605 qw( custpaybynum weight payby paymask paydate
1606 payname paystate paytype
1610 $cust_main->cust_payby
1618 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1619 return { 'error' => $session } if $context eq 'error';
1621 #XXX payinfo1 + payinfo2 for CHEK?
1622 #or take the opportunity to use separate, more well- named fields?
1624 # $p->{'payinfo1'} =~ /^([\dx]+)$/
1625 # or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1626 # my $payinfo1 = $1;
1627 # $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1628 # or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1629 # my $payinfo2 = $1;
1630 # $payinfo = $payinfo1. '@'. $payinfo2;
1632 my $cust_payby = new FS::cust_payby {
1633 'custnum' => $custnum,
1634 map { $_ => $p->{$_} } qw( weight payby payinfo paycvv paydate payname
1635 paystate paytype payip
1639 my $error = $cust_payby->insert;
1641 return { 'error' => $error };
1643 return { 'custpaybynum' => $cust_payby->custpaybynum };
1651 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1652 return { 'error' => $session } if $context eq 'error';
1654 my $cust_payby = qsearchs('cust_payby', {
1655 'custnum' => $custnum,
1656 'custpaybynum' => $p->{'custpaybynum'},
1658 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1661 qw( weight payby payinfo paycvv paydate payname paystate paytype payip )
1663 next unless exists($p->{$field});
1664 $cust_payby->set($field,$p->{$field});
1667 my $error = $cust_payby->replace;
1669 return { 'error' => $error };
1671 return { 'custpaybynum' => $cust_payby->custpaybynum };
1679 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1680 return { 'error' => $session } if $context eq 'error';
1682 my $cust_payby = qsearchs('cust_payby', {
1683 'custnum' => $custnum,
1684 'custpaybynum' => $p->{'custpaybynum'},
1686 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1688 return { 'error' => $cust_payby->verify };
1695 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1696 return { 'error' => $session } if $context eq 'error';
1698 my $cust_payby = qsearchs('cust_payby', {
1699 'custnum' => $custnum,
1700 'custpaybynum' => $p->{'custpaybynum'},
1702 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1704 return { 'error' => $cust_payby->delete };
1710 my $session = _cache->get($p->{'session_id'})
1711 or return { 'error' => "Can't resume session" }; #better error message
1713 my $custnum = $session->{'custnum'};
1715 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1716 or return { 'error' => "unknown custnum $custnum" };
1718 my @errors = $cust_main->cancel( 'quiet'=>1 );
1720 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1722 return { 'error' => $error };
1729 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1730 return { 'error' => $session } if $context eq 'error';
1732 my $search = { 'custnum' => $custnum };
1733 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1734 my $cust_main = qsearchs('cust_main', $search )
1735 or return { 'error' => "unknown custnum $custnum" };
1737 my $conf = new FS::Conf;
1738 my $immutable = $conf->exists('selfservice_immutable-package');
1740 # the duplication below is necessary:
1741 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1742 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1743 # non-backwards-compatible change breaking the software of anyone using the API
1744 # instead of the stock selfservice
1745 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1746 if( $conf->exists('selfservice_server-view-wholesale') ) {
1747 return { 'svcnum' => $session->{'svcnum'},
1748 'custnum' => $custnum,
1749 'cust_pkg' => [ map {
1751 immutable => $immutable,
1752 part_pkg => [ map $_->hashref, $_->part_pkg ],
1754 [ map $_->hashref, $_->available_part_svc ],
1756 [ map { my $ref = { $_->hash,
1757 label => [ $_->label ],
1759 $ref->{_password} = $_->svc_x->_password
1760 if $context eq 'agent'
1761 && $conf->exists('agent-showpasswords')
1762 && $_->part_svc->svcdb eq 'svc_acct';
1767 } $cust_main->cust_pkg
1770 small_custview( $cust_main, $conf->config('countrydefault') ),
1771 'wholesale_view' => 1,
1772 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1773 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1774 'lnp' => $conf->exists('svc_phone-lnp'),
1778 { 'svcnum' => $session->{'svcnum'},
1779 'custnum' => $custnum,
1780 'cust_pkg' => [ map {
1781 my $primary_cust_svc = $_->primary_cust_svc;
1784 immutable => $immutable,
1785 pkg_label => $_->pkg_locale,
1786 status => $_->status,
1787 statuscolor => $_->statuscolor,
1789 [ map { $_->hashref }
1790 grep { $_->selfservice_access ne 'hidden' }
1791 $_->available_part_svc
1794 [ map { my $ref = { $_->hash,
1795 label => [ $_->label ],
1797 $ref->{_password} = $_->svc_x->_password
1798 if $context eq 'agent'
1799 && $conf->exists('agent-showpasswords')
1800 && $_->part_svc->svcdb eq 'svc_acct';
1801 $ref->{svchash} = { $_->svc_x->hash } if
1802 $_->part_svc->svcdb eq 'svc_phone';
1803 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1804 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1807 grep { $_->part_svc->selfservice_access ne 'hidden' }
1812 ? { $primary_cust_svc->hash,
1813 label => [ $primary_cust_svc->label ],
1814 finger => $primary_cust_svc->svc_x->finger, #uuh
1815 $primary_cust_svc->part_svc->hash,
1819 } $cust_main->ncancelled_pkgs
1822 small_custview( $cust_main, $conf->config('countrydefault') ),
1823 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1831 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1832 return { 'error' => $session } if $context eq 'error';
1834 my $conf = new FS::Conf;
1836 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1837 my $search = { 'custnum' => $custnum };
1838 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1839 my $cust_main = qsearchs('cust_main', $search )
1840 or return { 'error' => "unknown custnum $custnum" };
1842 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1843 if ( ! $pkgnum && $p->{'svcnum'} ) {
1844 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1845 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1849 my @cust_pkg_usage = ();
1850 foreach my $cust_pkg ( $p->{'ncancelled'}
1851 ? $cust_main->ncancelled_pkgs
1852 : $cust_main->unsuspended_pkgs ) {
1853 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1854 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1855 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1858 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1861 foreach (@cust_pkg_usage) {
1862 my $part = $_->part_pkg_usage;
1863 my $tag = $part->description . ($part->shared ? 1 : 0);
1864 my $row = $usage_pools{$tag}
1865 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1866 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1867 $row->[2] += $part->minutes; # minutes total
1869 } # otherwise just leave them empty
1871 if ( $p->{'svcdb'} ) {
1872 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1874 : ref($p->{'svcdb'}) eq 'ARRAY'
1875 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1876 : { $p->{'svcdb'} => 1 };
1877 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1880 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1883 my @svcs; # stuff to return to the client
1884 my %bytes_used_total; # for _used columns only
1885 foreach my $cust_svc (@cust_svc) {
1886 my $svc_x = $cust_svc->svc_x;
1887 my($label, $value) = $cust_svc->label;
1888 my $part_svc = $cust_svc->part_svc;
1889 my $svcdb = $part_svc->svcdb;
1890 my $cust_pkg = $cust_svc->cust_pkg;
1891 my $part_pkg = $cust_pkg->part_pkg;
1894 'svcnum' => $cust_svc->svcnum,
1895 'display_svcnum' => $cust_svc->display_svcnum,
1899 'pkg_label' => $cust_pkg->pkg_locale,
1900 'pkg_status' => $cust_pkg->status,
1901 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1904 # would it make sense to put this in a svc_* method?
1906 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
1907 my $last_bill = $cust_pkg->last_bill || 0;
1909 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
1910 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
1913 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
1914 'upbytes_used' => display_bytecount($up_used),
1915 'downbytes_used' => display_bytecount($down_used),
1916 'totalbytes_used' => display_bytecount($up_used + $down_used)
1918 $bytes_used_total{'seconds_used'} += $hash{'seconds_used'};
1919 $bytes_used_total{'upbytes_used'} += $up_used;
1920 $bytes_used_total{'downbytes_used'} += $down_used;
1921 $bytes_used_total{'totalbytes_used'} += $up_used + $down_used;
1924 if ( $svcdb eq 'svc_acct' ) {
1925 foreach (qw(username email finger seconds)) {
1926 $hash{$_} = $svc_x->$_;
1932 'upbytes' => display_bytecount($svc_x->upbytes),
1933 'downbytes' => display_bytecount($svc_x->downbytes),
1934 'totalbytes' => display_bytecount($svc_x->totalbytes),
1936 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1937 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1938 'recharge_upbytes' =>
1939 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1940 'recharge_downbytes' =>
1941 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1942 'recharge_totalbytes' =>
1943 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1948 } elsif ( $svcdb eq 'svc_dsl' ) {
1950 $hash{'phonenum'} = $svc_x->phonenum;
1951 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1952 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1953 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1956 $hash{'name'} = $cust_main->name;
1958 # no usage to hide here
1960 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
1962 # could potentially show lots of things...
1963 $hash{'outbound'} = 1;
1964 $hash{'inbound'} = 0;
1965 if ( $svcdb eq 'svc_phone' ) {
1966 if ( $part_pkg->plan eq 'voip_inbound' ) {
1967 $hash{'outbound'} = 0;
1968 $hash{'inbound'} = 1;
1969 } elsif ( $part_pkg->option('selfservice_inbound_format')
1970 or $conf->config('selfservice-default_inbound_cdr_format')
1972 $hash{'inbound'} = 1;
1975 foreach (qw(inbound outbound)) {
1976 # hmm...we can't filter by status here, because there might
1977 # not be cdr_terminations at all. have to go by date.
1978 # find all since the last bill date.
1979 # XXX cdr types? we are going to need them.
1981 my $sum_cdr = $svc_x->sum_cdrs(
1982 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1983 'begin' => ($cust_pkg->last_bill || 0),
1985 'disable_charged_party' => 1,
1987 $hash{$_} = $sum_cdr->hashref;
1990 } # not hiding usage
1994 } # foreach $cust_svc
1996 foreach my $field (keys %bytes_used_total) {
1997 if ($field =~ /bytes/) {
1998 $bytes_used_total{$field} = display_bytecount($bytes_used_total{$field});
2003 'svcnum' => $session->{'svcnum'},
2004 'custnum' => $custnum,
2005 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
2006 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
2008 'bytes_used_total' => \%bytes_used_total,
2010 map { $usage_pools{$_} }
2014 'hide_usage' => $hide_usage,
2019 sub _customer_svc_x {
2020 my($custnum, $svcnum, $table) = (shift, shift, shift);
2021 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
2023 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2024 my $search = " AND custnum = $1";
2025 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2028 'table' => ($table || 'svc_acct'),
2029 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2030 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
2031 #'LEFT JOIN cust_main USING ( custnum ) ',
2032 'hashref' => $hashref,
2033 'extra_sql' => $search, #important
2038 sub svc_status_html {
2041 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2042 return { 'error' => $session } if $context eq 'error';
2044 #XXX only svc_dsl for now
2045 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
2046 or return { 'error' => "Service not found" };
2048 my $html = $svc_x->getstatus_html;
2050 return { 'html' => $html };
2054 sub svc_status_hash {
2057 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2058 return { 'error' => $session } if $context eq 'error';
2060 #XXX only svc_acct for now
2061 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2062 or return { 'error' => "Service not found" };
2064 my ( $html, $hashref ) = $svc_x->export_getstatus;
2069 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
2070 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
2071 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
2072 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
2073 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
2076 my( $p, $method ) = @_;
2078 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2079 return { 'error' => $session } if $context eq 'error';
2081 #XXX only svc_acct for now
2082 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2083 or return { 'error' => "Service not found" };
2085 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
2087 my $error = $svc_x->$method($p); #$p? returns error?
2088 return { 'error' => $error } if $error;
2090 return {}; #? { 'error' => '' }
2094 sub acct_forward_info {
2097 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2098 return { 'error' => $session } if $context eq 'error';
2100 my $svc_forward = _customer_svc_x( $custnum,
2101 { 'srcsvc' => $p->{'svcnum'} },
2104 or return { 'error' => '',
2108 return { 'error' => '',
2109 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2114 sub process_acct_forward {
2116 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2117 return { 'error' => $session } if $context eq 'error';
2119 my $old = _customer_svc_x( $custnum,
2120 { 'srcsvc' => $p->{'svcnum'} },
2124 if ( $p->{'dst'} eq '' ) {
2126 my $error = $old->delete;
2127 return { 'error' => $error };
2129 return { 'error' => '' };
2132 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2133 'dst' => $p->{'dst'},
2138 $new->svcnum($old->svcnum);
2139 my $cust_svc = $old->cust_svc;
2140 $new->svcpart($old->svcpart);
2141 $new->pkgnuym($old->pkgnum);
2142 $error = $new->replace($old);
2144 my $conf = new FS::Conf;
2145 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2147 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2148 or return { 'error' => 'No service' }; #how would we even get here?
2150 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2152 $error = $new->insert;
2155 return { 'error' => $error };
2159 sub list_dsl_devices {
2162 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2163 return { 'error' => $session } if $context eq 'error';
2165 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2166 or return { 'error' => "Service not found" };
2169 'devices' => [ map {
2170 +{ 'mac_addr' => $_->mac_addr };
2171 } $svc_dsl->dsl_device
2177 sub add_dsl_device {
2180 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2181 return { 'error' => $session } if $context eq 'error';
2183 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2184 or return { 'error' => "Service not found" };
2186 return { 'error' => 'No MAC address supplied' }
2187 unless length($p->{'mac_addr'});
2189 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2190 'mac_addr' => scalar($p->{'mac_addr'}),
2192 my $error = $dsl_device->insert;
2193 return { 'error' => $error };
2197 sub delete_dsl_device {
2200 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2201 return { 'error' => $session } if $context eq 'error';
2203 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2204 or return { 'error' => "Service not found" };
2206 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2207 'mac_addr' => scalar($p->{'mac_addr'}),
2210 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2212 my $error = $dsl_device->delete;
2213 return { 'error' => $error };
2219 _usage_details( \&_port_graph, $p,
2220 'svcdb' => 'svc_port',
2225 my($svc_port, $begin, $end) = @_;
2227 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2228 push @usage, { 'png' => $pngOrError };
2232 sub _list_svc_usage {
2233 my($svc_acct, $begin, $end) = @_;
2235 foreach my $part_export (
2236 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2237 qw( sqlradius sqlradius_withdomain )
2239 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2244 sub list_svc_usage {
2245 _usage_details(\&_list_svc_usage, @_);
2248 sub _list_support_usage {
2249 my($svc_acct, $begin, $end) = @_;
2251 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2252 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2254 push @usage, { 'seconds' => $_->seconds,
2255 'support' => $_->support,
2256 '_date' => $_->_date,
2257 'id' => $_->transaction_id,
2258 'creator' => $_->creator,
2259 'subject' => $_->subject,
2260 'status' => $_->status,
2261 'ticketid' => $_->ticketid,
2267 sub list_support_usage {
2268 _usage_details(\&_list_support_usage, @_);
2271 sub _list_cdr_usage {
2272 # XXX CDR type support...
2273 # XXX any way to do a paged search on this?
2274 # we have to return the results all at once...
2275 my($svc_x, $begin, $end, %opt) = @_;
2276 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2280 'disable_charged_party' => 1,
2285 sub list_cdr_usage {
2287 _usage_details( \&_list_cdr_usage, $p );
2290 sub _usage_details {
2291 my($callback, $p, %opt) = @_;
2292 my $conf = FS::Conf->new;
2294 if ( $conf->exists('selfservice_hide-usage') ) {
2295 return { 'error' => 'Viewing usage is not allowed.' };
2298 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2299 return { 'error' => $session } if $context eq 'error';
2301 my $search = { 'svcnum' => $p->{'svcnum'} };
2302 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2304 my $cust_svc = qsearchs( 'cust_svc', $search );
2305 return { 'error' => 'No service selected in list_svc_usage' }
2308 my $svc_x = $cust_svc->svc_x;
2309 my $svcdb = $svc_x->table;
2310 my $cust_pkg = $cust_svc->cust_pkg;
2311 my $freq = $cust_pkg->part_pkg->freq;
2314 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2316 if ( $p->{inbound} ) {
2317 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2318 || $conf->config('selfservice-default_inbound_cdr_format')
2319 || 'source_default';
2320 $callback_opt{inbound} = 1;
2322 $format = $cust_pkg->part_pkg->option('selfservice_format')
2323 || $conf->config('selfservice-default_cdr_format')
2327 $callback_opt{format} = $format;
2328 $callback_opt{use_clid} = 1;
2329 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2332 my $start = $cust_pkg->setup;
2333 #my $end = $cust_pkg->bill; # or time?
2336 unless ( $p->{beginning} ) {
2337 $p->{beginning} = $cust_pkg->last_bill;
2338 $p->{ending} = $end;
2341 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2342 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2344 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2348 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2349 # ugly kludge, I know
2350 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2351 if (defined $delete_col) {
2352 delete($_->[$delete_col]) foreach ($header, @usage);
2356 #kinda false laziness with FS::cust_main::bill, but perhaps
2357 #we should really change this bit to DateTime and DateTime::Duration
2359 #change this bit to use Date::Manip? CAREFUL with timezones (see
2360 # mailing list archive)
2361 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2362 (localtime($p->{ending}) )[0,1,2,3,4,5];
2363 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2364 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2366 if ( $freq =~ /^\d+$/ ) {
2368 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2370 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2371 } elsif ( $freq =~ /^(\d+)w$/ ) {
2373 $nmday += $weeks * 7;
2374 $pmday -= $weeks * 7;
2375 } elsif ( $freq =~ /^(\d+)d$/ ) {
2379 } elsif ( $freq =~ /^(\d+)h$/ ) {
2384 return { 'error' => "unparsable frequency: ". $freq };
2387 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2388 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2392 'svcnum' => $p->{svcnum},
2393 'beginning' => $p->{beginning},
2394 'ending' => $p->{ending},
2395 'inbound' => $p->{inbound},
2396 'previous' => ($previous > $start) ? $previous : $start,
2397 'next' => ($next < $end) ? $next : $end,
2398 'header' => $header,
2406 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2407 return { 'error' => $session } if $context eq 'error';
2409 my $search = { 'custnum' => $custnum };
2410 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2411 my $cust_main = qsearchs('cust_main', $search )
2412 or return { 'error' => "unknown custnum $custnum" };
2414 my $status = $cust_main->status;
2416 my %order_pkg_options = ();
2417 if ( $p->{locationnum} > 0 ) {
2418 $order_pkg_options{locationnum} = delete($p->{locationnum});
2419 } elsif ( $p->{address1} ) {
2420 $order_pkg_options{'cust_location'} = new FS::cust_location {
2421 map { $_ => $p->{$_} }
2422 qw( address1 address2 city county state zip country )
2426 #false laziness w/ClientAPI/Signup.pm
2428 my $cust_pkg = new FS::cust_pkg ( {
2429 'custnum' => $custnum,
2430 'pkgpart' => $p->{'pkgpart'},
2431 'quantity' => $p->{'quantity'} || 1,
2433 my $error = $cust_pkg->check;
2434 return { 'error' => $error } if $error;
2437 unless ( $p->{'svcpart'} eq 'none' ) {
2441 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2443 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2444 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2445 $svcdb = $part_svc->svcdb;
2447 $svcdb = 'svc_acct';
2449 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2452 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2453 'svc_domain' => [ qw( domain ) ],
2454 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2455 'svc_external' => [ qw( id title ) ],
2456 'svc_pbx' => [ qw( id title ) ],
2459 my $svc_x = "FS::$svcdb"->new( {
2460 'svcpart' => $svcpart,
2461 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2464 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2467 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2468 my $acct_snarf = new FS::acct_snarf ( {
2469 'machine' => $p->{"snarf_machine$snarfnum"},
2470 'protocol' => $p->{"snarf_protocol$snarfnum"},
2471 'username' => $p->{"snarf_username$snarfnum"},
2472 '_password' => $p->{"snarf_password$snarfnum"},
2475 push @acct_snarf, $acct_snarf;
2477 $svc_x->child_objects( \@acct_snarf );
2480 my $y = $svc_x->setdefault; # arguably should be in new method
2481 return { 'error' => $y } if $y && !ref($y);
2483 $error = $svc_x->check;
2484 return { 'error' => $error } if $error;
2490 $error = $cust_main->order_pkg(
2491 'cust_pkg' => $cust_pkg,
2496 return { 'error' => $error } if $error;
2498 my $conf = new FS::Conf;
2499 if ( $conf->exists('signup_server-realtime') ) {
2501 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2504 $cust_pkg->cancel('quiet'=>1);
2507 $cust_pkg->reexport;
2511 $cust_pkg->reexport;
2514 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2516 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2523 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2524 return { 'error' => $session } if $context eq 'error';
2526 my $conf = new FS::Conf;
2527 my $immutable = $conf->exists('selfservice_immutable-package');
2528 return { 'error' => "Package modification disabled" } if $immutable;
2530 my $search = { 'custnum' => $custnum };
2531 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2532 my $cust_main = qsearchs('cust_main', $search )
2533 or return { 'error' => "unknown custnum $custnum" };
2535 my $status = $cust_main->status;
2536 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2537 or return { 'error' => "unknown package $p->{pkgnum}" };
2539 #if someone does need self-service package change of suspended packages,
2540 # figure out how to be more discriminating
2541 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2542 if $cust_pkg->status eq 'suspended';
2544 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2545 'quantity' => $p->{'quantity'} || 1,
2548 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2549 unless ref($err_or_cust_pkg);
2551 if ( $conf->exists('signup_server-realtime') ) {
2553 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2556 $err_or_cust_pkg->suspend;
2559 $err_or_cust_pkg->reexport;
2563 $err_or_cust_pkg->reexport;
2566 return { error => '', pkgnum => $cust_pkg->pkgnum };
2570 sub order_recharge {
2573 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2574 return { 'error' => $session } if $context eq 'error';
2576 my $search = { 'custnum' => $custnum };
2577 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2578 my $cust_main = qsearchs('cust_main', $search )
2579 or return { 'error' => "unknown custnum $custnum" };
2581 my $status = $cust_main->status;
2582 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2583 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2585 my $svc_x = $cust_svc->svc_x;
2586 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2589 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2590 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2591 recharge_totalbytes );
2592 my $amount = $part_pkg->option('recharge_amount', 1);
2594 my ($l, $v, $d) = $cust_svc->label; # blah
2595 my $pkg = "Recharge $v";
2597 my $bill_error = $cust_main->charge($amount, $pkg,
2598 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2599 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2600 $part_pkg->taxclass); #meh
2602 my $conf = new FS::Conf;
2603 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2605 $bill_error = _do_bop_realtime( $cust_main, $status );
2610 my $error = $svc_x->recharge (\%vhash);
2611 return { 'error' => $error } if $error;
2615 my $error = $bill_error;
2616 $error ||= $svc_x->recharge (\%vhash);
2617 return { 'error' => $error } if $error;
2620 return { error => '', svc => $cust_svc->part_svc->svc };
2624 sub _do_bop_realtime {
2625 my ($cust_main, $status, %opt) = @_;
2627 my $old_balance = $cust_main->balance;
2630 my $bill_error = $cust_main->bill(
2631 'return_bill' => \@cust_bill,
2634 $bill_error ||= $cust_main->apply_payments_and_credits;
2636 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1);
2638 if ( $cust_main->balance > $old_balance
2639 && $cust_main->balance > 0
2640 && ( $cust_main->has_cust_payby_auto || $status eq 'suspended' )
2643 unless ( $opt{'no_invoice_void'} ) {
2645 #this used to apply a credit, but now we can void invoices...
2646 foreach my $cust_bill (@cust_bill) {
2647 my $voiderror = $cust_bill->void('automatic payment failed');
2648 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2653 return { 'error' => '_decline', 'bill_error' => $bill_error };
2656 if ( $opt{'collect'} ) {
2657 my $collect_error = $cust_main->collect();
2658 return { 'error' => '_decline', 'bill_error' => $collect_error }
2659 if $collect_error; #?
2668 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2669 return { 'error' => $session } if $context eq 'error';
2671 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2672 or return { 'error' => "unknown custnum $custnum" };
2674 my @cust_pkg = sort { $a->bill <=> $b->bill }
2675 grep { $_->part_pkg->freq ne '0' }
2676 $cust_main->ncancelled_pkgs;
2678 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2680 my $total = $cust_main->balance;
2683 my $bill = $_->bill;
2684 $total += $_->part_pkg->base_recur($_, \$bill);
2685 my $renew_date = $_->part_pkg->add_freq($_->bill);
2687 'pkgnum' => $_->pkgnum,
2688 'amount' => sprintf('%.2f', $total),
2689 'bill_date' => $_->bill,
2690 'bill_date_pretty' => time2str('%x', $_->bill),
2691 'renew_date' => $renew_date,
2692 'renew_date_pretty' => time2str('%x', $renew_date),
2693 'expire_date' => $_->expire,
2694 'expire_date_pretty' => time2str('%x', $_->expire),
2699 return { 'dates' => \@array };
2703 sub payment_info_renew_info {
2705 my $renew_info = renew_info($p);
2706 my $payment_info = payment_info($p);
2707 return { %$renew_info,
2715 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2716 return { 'error' => $session } if $context eq 'error';
2718 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2719 or return { 'error' => "unknown custnum $custnum" };
2721 my $date = $p->{'date'};
2725 #freeside-daily -n -d $date fs_daily $custnum
2726 $cust_main->bill_and_collect( 'time' => $date,
2727 'invoice_time' => $now,
2728 'actual_time' => $now,
2729 'check_freq' => '1d',
2732 return { 'error' => '' };
2738 my $session = _cache->get($p->{'session_id'})
2739 or return { 'error' => "Can't resume session" }; #better error message
2741 my $custnum = $session->{'custnum'};
2743 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2744 or return { 'error' => "unknown custnum $custnum" };
2746 my $conf = new FS::Conf;
2748 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2749 or return { 'error' => 'Permission denied' };
2751 my $pkgnum = $p->{'pkgnum'};
2753 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2754 'pkgnum' => $pkgnum, } )
2755 or return { 'error' => "unknown pkgnum $pkgnum" };
2757 my $error = $cust_pkg->suspend(reason => $reasonnum);
2758 return { 'error' => $error };
2764 my $session = _cache->get($p->{'session_id'})
2765 or return { 'error' => "Can't resume session" }; #better error message
2767 my $custnum = $session->{'custnum'};
2768 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2769 or return { 'error' => "unknown custnum $custnum" };
2771 my $pkgnum = $p->{'pkgnum'};
2772 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2773 'pkgnum' => $pkgnum, } )
2774 or return { 'error' => "unknown pkgnum $pkgnum" };
2776 my $error = $cust_pkg->cancel( 'quiet' => 1,
2777 'date' => $p->{'date'},
2779 return { 'error' => $error };
2782 sub provision_phone {
2785 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2787 #editing an existing phone number
2788 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2789 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2790 return { 'error' => $session } if $context eq 'error';
2792 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2793 return { 'error' => 'service not found' } unless $svc_phone;
2794 return { 'error' => 'invalid svcnum' }
2795 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2797 $svc_phone->email($p->{'email'})
2798 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2799 $svc_phone->forwarddst($p->{'forwarddst'})
2800 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2801 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2802 return { 'error' => $svc_phone->replace };
2806 unless ( $p->{'lnp'} ) {
2807 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2808 $p->{'lnp_status'} = "portingin";
2809 return _provision( 'FS::svc_phone',
2810 [qw(lnp_desired_due_date lnp_other_provider
2811 lnp_other_provider_account phonenum countrycode lnp_status)],
2812 [qw(phonenum countrycode)],
2818 # single DID order (the usual case)
2819 unless (scalar(@bulkdid)) {
2820 return _provision( 'FS::svc_phone',
2821 [qw(phonenum countrycode)],
2822 [qw(phonenum countrycode)],
2828 # bulk DID order case
2830 foreach my $did ( @bulkdid ) {
2831 $did =~ s/[^0-9]//g;
2832 $error = _provision( 'FS::svc_phone',
2833 [qw(phonenum countrycode)],
2834 [qw(phonenum countrycode)],
2836 'pkgnum' => $p->{'pkgnum'},
2837 'svcpart' => $p->{'svcpart'},
2839 'countrycode' => $p->{'countrycode'},
2840 'session_id' => $p->{'session_id'},
2843 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2845 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2850 warn "provision_pbx called\n"
2853 warn "provision_pbx calling _provision\n"
2855 _provision( 'FS::svc_pbx',
2856 [qw(id title max_extensions max_simultaneous ip_addr)],
2857 [qw(id title max_extensions max_simultaneous ip_addr)],
2863 sub provision_acct {
2865 warn "provision_acct called\n"
2868 return { 'error' => gettext('passwords_dont_match') }
2869 if $p->{'_password'} ne $p->{'_password2'};
2870 return { 'error' => gettext('empty_password') }
2871 unless length($p->{'_password'});
2873 if ($p->{'domsvc'}) {
2874 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2875 qw ( svcpart pkgnum ) );
2876 return { 'error' => gettext('invalid_domain') }
2877 unless ($domains{$p->{'domsvc'}});
2880 warn "provision_acct calling _provision\n"
2882 _provision( 'FS::svc_acct',
2883 [qw(username _password domsvc)],
2884 [qw(username _password domsvc)],
2890 sub provision_external {
2892 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2893 _provision( 'FS::svc_external',
2901 sub provision_forward {
2903 _provision( 'FS::svc_forward',
2904 ['srcsvc','src','dstsvc','dst'],
2911 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2912 warn "_provision called for $class\n"
2915 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2916 return { 'error' => $session } if $context eq 'error';
2918 my $search = { 'custnum' => $custnum };
2919 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2920 my $cust_main = qsearchs('cust_main', $search )
2921 or return { 'error' => "unknown custnum $custnum" };
2923 my $pkgnum = $p->{'pkgnum'};
2925 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2927 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2928 'pkgnum' => $pkgnum,
2930 or return { 'error' => "unknown pkgnum $pkgnum" };
2932 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2934 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2935 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2937 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
2938 if $class ne 'FS::'. $part_svc->svcdb;
2940 warn "creating $class record\n"
2942 my $svc_x = $class->new( {
2943 'pkgnum' => $p->{'pkgnum'},
2944 'svcpart' => $p->{'svcpart'},
2945 map { $_ => $p->{$_} } @$fields
2948 my %insert_args = ();
2949 #i shouldn't be a special case here (pass an option or something)
2950 if ( $class eq 'FS::svc_phone'
2951 && grep length($p->{$_}), @location_editable_fields
2954 $insert_args{'cust_location'} = new FS::cust_location {
2955 map { $_ => $p->{$_} } @location_editable_fields
2959 warn "inserting $class record\n"
2961 my $error = $svc_x->insert(%insert_args);
2964 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2966 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2969 my $return = { 'svc' => $part_svc->svc,
2971 map { $_ => $svc_x->get($_) } @$return_fields
2973 warn "_provision returning ". Dumper($return). "\n"
2982 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2983 return { 'error' => $session } if $context eq 'error';
2985 my $search = { 'custnum' => $custnum };
2986 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2987 my $cust_main = qsearchs('cust_main', $search )
2988 or return { 'error' => "unknown custnum $custnum" };
2990 my $pkgnum = $p->{'pkgnum'};
2992 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2993 'pkgnum' => $pkgnum,
2995 or return { 'error' => "unknown pkgnum $pkgnum" };
2997 my $svcpart = $p->{'svcpart'};
2999 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
3000 'svcpart' => $svcpart, } )
3001 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
3002 my $part_svc = $pkg_svc->part_svc;
3004 my $conf = new FS::Conf;
3007 'svc' => $part_svc->svc,
3008 'svcdb' => $part_svc->svcdb,
3009 'pkgnum' => $pkgnum,
3010 'svcpart' => $svcpart,
3011 'custnum' => $custnum,
3013 'security_phrase' => 0, #XXX !
3014 'svc_acct_pop' => [], #XXX !
3016 'init_popstate' => '',
3021 small_custview( $cust_main, $conf->config('countrydefault') ),
3025 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
3026 && $ret->{'svcdb'} eq 'svc_phone') {
3027 $ret->{'svcnum'} = $p->{'svcnum'};
3028 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
3029 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
3030 $ret->{'email'} = $svc_phone->email;
3031 $ret->{'forwarddst'} = $svc_phone->forwarddst;
3035 if ($ret->{'svcdb'} eq 'svc_forward') {
3036 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
3042 sub unprovision_svc {
3045 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3046 return { 'error' => $session } if $context eq 'error';
3048 my $search = { 'custnum' => $custnum };
3049 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3050 my $cust_main = qsearchs('cust_main', $search )
3051 or return { 'error' => "unknown custnum $custnum" };
3053 my $svcnum = $p->{'svcnum'};
3055 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
3056 or return { 'error' => "unknown svcnum $svcnum" };
3058 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
3059 unless $cust_svc->cust_pkg->custnum == $custnum;
3061 my $conf = new FS::Conf;
3063 return { 'svc' => $cust_svc->part_svc->svc,
3064 'error' => $cust_svc->cancel,
3066 small_custview( $cust_main, $conf->config('countrydefault') ),
3071 sub myaccount_passwd {
3073 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3074 return { 'error' => $session } if $context eq 'error';
3076 return { 'error' => "New passwords don't match." }
3077 if $p->{'new_password'} ne $p->{'new_password2'};
3079 return { 'error' => 'Enter new password' }
3080 unless length($p->{'new_password'});
3082 #my $search = { 'custnum' => $custnum };
3083 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3084 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3085 my $search = " AND custnum = $1";
3086 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3088 my $svc_acct = qsearchs( {
3089 'table' => 'svc_acct',
3090 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3091 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3092 'LEFT JOIN cust_main USING ( custnum ) ',
3093 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3094 'extra_sql' => $search, #important
3096 or return { 'error' => "Service not found" };
3100 my $conf = new FS::Conf;
3102 return { 'error' => 'Incorrect current password.' }
3103 if ( exists($p->{'old_password'})
3104 || $conf->exists('selfservice-password_change_oldpass')
3106 && ! $svc_acct->check_password($p->{'old_password'});
3108 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3109 || $svc_acct->set_password($p->{'new_password'})
3110 || $svc_acct->replace();
3112 #regular pw change in self-service should change contact pw too, otherwise its
3113 #way too confusing. hell its confusing they're separate at all, but alas.
3114 #need to support the "ISP provides email that's used as a contact email" case
3116 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3117 if ( $contact && qsearchs('cust_contact', { contactnum=> $contact->contactnum,
3118 custnum => $custnum,
3119 selfservice_access => 'Y',
3123 #svc_acct was successful but this one returns an error? "shouldn't happen"
3124 #don't recheck is_password_allowed here; if the svc_acct password was
3125 #legal, that's good enough
3126 $error ||= $contact->change_password($p->{'new_password'});
3129 my($label, $value) = $svc_acct->cust_svc->label;
3131 return { 'error' => $error,
3141 my $info = skin_info($p);
3143 my $conf = new FS::Conf;
3144 my $verification = $conf->config('selfservice-password_reset_verification')
3145 or return { %$info, 'error' => 'Password resets disabled' };
3150 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3152 $contact = FS::contact->by_selfservice_email($p->{'email'});
3155 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3156 $cust_main = $cust_contact[0]->cust_main if scalar(@cust_contact) == 1;
3159 #also look for an svc_acct, otherwise it would be super confusing
3161 my($username, $domain) = split('@', $p->{'email'});
3162 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3163 if ( $svc_domain ) {
3164 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3165 'domsvc' => $svc_domain->svcnum }
3168 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3169 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3171 #precaution: don't change svc_acct password not part of the same
3172 # customer as contact
3173 $svc_acct = '' if ! $cust_pkg
3174 || $cust_pkg->custnum != $cust_main->custnum;
3179 return { %$info, 'error' => 'Email address not found' }
3180 unless $contact || $svc_acct;
3182 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3184 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3185 or return { %$info, 'error' => 'Account not found' };
3187 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3188 'domsvc' => $svc_domain->svcnum }
3190 or return { %$info, 'error' => 'Account not found' };
3192 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3193 or return { %$info, 'error' => 'Account not found' };
3195 $cust_main = $cust_pkg->cust_main;
3199 return { %$info, 'error' => 'Multi-customer contacts incompatible with customer-based verification' }
3200 if ! $cust_main && $verification ne 'email';
3203 'email' => sub { 1; },
3205 my( $p, $cust_main ) = @_;
3206 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3207 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3210 my( $p, $cust_main ) = @_;
3211 my $cust_pay = qsearchs({
3212 'table' => 'cust_pay',
3213 'hashref' => { 'custnum' => $cust_main->custnum },
3214 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3218 $p->{'amount'} == $cust_pay->paid;
3221 my( $p, $cust_main ) = @_;
3222 $p->{'zip'} eq $cust_main->zip
3223 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3227 foreach my $verify ( split(',', $verification) ) {
3229 &{ $verify{$verify} }( $p, $cust_main )
3230 or return { %$info, 'error' => 'Account not found' };
3234 #okay, we're verified
3238 my $error = $contact->send_reset_email(
3239 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3243 return { %$info, 'error' => $error }; #????
3246 } elsif ( $svc_acct ) {
3248 #create a unique session
3250 my $reset_session = {
3251 'svcnum' => $svc_acct->svcnum,
3252 'agentnum' => $svc_acct->cust_main->agentnum,
3255 my $timeout = '1 hour'; #?
3257 my $reset_session_id;
3259 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3260 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3263 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3267 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3268 $cust_main->agentnum);
3269 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3270 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3272 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3273 my $error = $msg_template->send( 'cust_main' => $cust_main,
3274 'object' => $svc_acct,
3275 'substitutions' => {
3276 'session_id' => $reset_session_id,
3280 return { %$info, 'error' => $error }; #????
3285 return { %$info, 'error' => '' };
3288 sub check_reset_passwd {
3291 my $conf = new FS::Conf;
3292 my $verification = $conf->config('selfservice-password_reset_verification')
3293 or return { 'error' => 'Password resets disabled' };
3295 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3296 or return { 'error' => "Can't resume session" }; #better error message
3298 if ( $reset_session->{'svcnum'} ) {
3300 my $svcnum = $reset_session->{'svcnum'};
3302 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3303 or return { 'error' => "Service not found" };
3305 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3306 my $info = skin_info($p);
3310 'session_id' => $p->{'session_id'},
3311 'username' => $svc_acct->username,
3314 } elsif ( $reset_session->{'contactnum'} ) {
3316 my $contactnum = $reset_session->{'contactnum'};
3318 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3319 or return { 'error' => "Contact not found" };
3321 my @contact_email = $contact->contact_email;
3322 return { 'error' => 'No contact email' } unless @contact_email;
3324 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3325 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3326 if scalar(@cust_contact) == 1;
3327 my $info = skin_info($p);
3331 'session_id' => $p->{'session_id'},
3332 'email' => $contact_email[0]->email, #the first?
3337 return { 'error' => 'No svcnum or contactnum in session' }; #??
3343 sub process_reset_passwd {
3346 my $conf = new FS::Conf;
3347 my $verification = $conf->config('selfservice-password_reset_verification')
3348 or return { 'error' => 'Password resets disabled' };
3350 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3351 or return { 'error' => "Can't resume session" }; #better error message
3356 if ( $reset_session->{'svcnum'} ) {
3358 my $svcnum = $reset_session->{'svcnum'};
3360 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3361 or return { 'error' => "Service not found" };
3363 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3364 $info ||= skin_info($p);
3369 if ( $reset_session->{'contactnum'} ) {
3371 my $contactnum = $reset_session->{'contactnum'};
3373 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3374 or return { 'error' => "Contact not found" };
3376 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3377 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3378 if scalar(@cust_contact) == 1;
3379 $info ||= skin_info($p);
3383 return { %$info, 'error' => "New passwords don't match." }
3384 if $p->{'new_password'} ne $p->{'new_password2'};
3386 return { %$info, 'error' => 'Enter new password' }
3387 unless length($p->{'new_password'});
3391 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3392 || $svc_acct->set_password($p->{'new_password'})
3393 || $svc_acct->replace();
3395 return { %$info, 'error' => $error } if $error;
3397 #my($label, $value) = $svc_acct->cust_svc->label;
3398 #return { 'error' => $error,
3399 # #'label' => $label,
3400 # #'value' => $value,
3407 my $error = $contact->is_password_allowed($p->{'new_password'})
3408 || $contact->change_password($p->{'new_password'});
3410 return { %$info, 'error' => $error }; # if $error;
3414 #password changed ,so remove session, don't want it reused
3415 _cache->remove($p->{'session_id'});
3417 return { %$info, 'error' => '' };
3421 sub validate_passwd {
3425 %result = ( 'fieldid' => $p->{'fieldid'} )
3426 if $p->{'fieldid'} =~ /^\w+$/;
3428 return { %result, 'password_invalid' => 'Enter new password' }
3429 unless length($p->{'check_password'});
3432 if ($p->{'svcnum'}) {
3433 # false laziness with myaccount_passwd
3434 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3435 return { %result, 'error' => $session } if $context eq 'error';
3437 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3438 my $search = " AND custnum = $1";
3439 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3441 $svc_acct = qsearchs( {
3442 'table' => 'svc_acct',
3443 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3444 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3445 'LEFT JOIN cust_main USING ( custnum ) ',
3446 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3447 'extra_sql' => $search, #important
3449 or return { %result, 'error' => "Service not found" };
3450 # end false laziness
3453 $svc_acct ||= new FS::svc_acct {};
3455 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3456 return { %result, 'password_invalid' => $error } if $error;
3457 return { %result, 'password_valid' => 1 };
3462 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3463 return { 'error' => $session } if $context eq 'error';
3466 if ( $session->{'pkgnum'} ) {
3468 #tickets for specific service with pkg-balances on
3469 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3470 'pkgnum' => $session->{'pkgnum'} })
3471 or return { 'error' => 'unknown package' };
3472 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3473 push @tickets, $cust_svc->tickets( $p->{status} );
3478 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3479 or return { 'error' => "unknown custnum $custnum" };
3481 @tickets = $cust_main->tickets( $p->{status} );
3484 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3485 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3486 my $conf = new FS::Conf;
3487 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3491 ($a->{'_selfservice_priority'} eq '') <=>
3492 ($b->{'_selfservice_priority'} eq '')
3495 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3501 +{ tickets => \@tickets };
3508 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3509 return { 'error' => $session } if $context eq 'error';
3511 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3512 FS::TicketSystem->init();
3514 my $conf = new FS::Conf;
3515 my $queue = $p->{'queue'}
3516 || $conf->config('ticket_system-selfservice_queueid')
3517 || $conf->config('ticket_system-default_queueid');
3519 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3520 my $err_or_ticket = FS::TicketSystem->create_ticket(
3521 '', #create RT session based on FS CurrentUser (fs_selfservice)
3523 'custnum' => $custnum,
3524 'svcnum' => $session->{'svcnum'},
3525 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3528 if ( ref($err_or_ticket) ) {
3529 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3531 return { 'error' => '',
3532 'ticket_id' => $err_or_ticket->id,
3535 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3537 return { 'error' => $err_or_ticket };
3545 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3546 return { 'error' => $session } if $context eq 'error';
3548 return { error => 'requested format not implemented' }
3549 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3551 my $conf = new FS::Conf;
3552 my $age_threshold = 0;
3553 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3554 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3556 my $search = { 'custnum' => $custnum };
3557 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3558 my $cust_main = qsearchs('cust_main', $search )
3559 or return { 'error' => "unknown custnum $custnum" };
3561 # does it make more sense to just run one sql query for this instead of all the
3562 # insanity below? would increase performance greately for large data sets?
3564 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3565 my @part_svc = $cust_pkg->part_svc;
3566 foreach my $part_svc ( @part_svc ) {
3567 if($part_svc->svcdb eq 'svc_phone'){
3568 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3569 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3570 push @svc_phone, $cust_pkg_svc->svc_x
3571 if $cust_pkg_svc->date_inserted >= $age_threshold;
3579 my($xls_r,$xls_c) = (0,0);
3582 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3583 if($p->{'format'} eq 'csv') {
3584 $csv = new Text::CSV_XS { 'always_quote' => 1,
3587 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3588 $content .= $csv->string;
3590 elsif($p->{'format'} eq 'xls') {
3591 my $XLS1 = new IO::Scalar \$content;
3592 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3593 or return { 'error' => "Error opening .xls file: $!" };
3594 $xls = $xls_workbook->add_worksheet('DIDs');
3595 foreach ( @fields ) {
3596 $xls->write(0,$xls_c++,$_);
3601 foreach my $svc_phone ( @svc_phone ) {
3602 my @cols = map { $svc_phone->$_ } @fields;
3603 if($p->{'format'} eq 'csv') {
3604 return { 'error' => 'Unable to create CSV' }
3605 unless $csv->combine(@cols);
3606 $content .= $csv->string;
3608 elsif($p->{'format'} eq 'xls') {
3611 $xls->write($xls_r,$xls_c++,$_);
3617 $xls_workbook->close() if $p->{'format'} eq 'xls';
3619 { content => $content, format => $p->{'format'}, };
3624 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3625 return { 'error' => $session } if $context eq 'error';
3627 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3628 # FS::TicketSystem->init();
3629 # return { 'error' => 'get_ticket configuration error' }
3630 # if $FS::TicketSystem::system ne 'RT_Internal';
3632 # check existence and ownership as part of this
3633 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3634 my $rt_session = FS::TicketSystem->session('');
3635 my $Ticket = FS::TicketSystem->get_ticket_object(
3637 ticket_id => $p->{'ticket_id'},
3640 return { 'error' => 'ticket not found' } if !$Ticket;
3642 if ( length( $p->{'subject'} || '' ) ) {
3644 if ( $p->{'subject'} ne $Ticket->Subject ) {
3645 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3646 return { 'error' => "unable to set subject: $msg" } if !$val;
3650 if(length($p->{'reply'})) {
3651 my @err_or_res = FS::TicketSystem->correspond_ticket(
3653 'ticket_id' => $p->{'ticket_id'},
3654 'content' => $p->{'reply'},
3657 return { 'error' => 'unable to reply to ticket' }
3658 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3661 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3662 my $err_or_ticket = FS::TicketSystem->get_ticket(
3664 'ticket_id' => $p->{'ticket_id'},
3667 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3668 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3670 return { 'error' => $err_or_ticket };
3673 my @custs = @{$err_or_ticket->{'custs'}};
3674 my @txns = @{$err_or_ticket->{'txns'}};
3677 # superseded by check in get_ticket_object
3678 #return { 'error' => 'invalid ticket requested' }
3679 #unless grep($_ eq $custnum, @custs);
3681 foreach my $txn ( @txns ) {
3682 push @filtered_txns, $txn
3683 if ($txn->{'type'} eq 'EmailRecord'
3684 || $txn->{'type'} eq 'Correspond'
3685 || $txn->{'type'} eq 'Create');
3688 warn "$me get_ticket: successful: \n"
3690 return { 'error' => '',
3691 'transactions' => \@filtered_txns,
3692 'ticket_fields' => $err_or_ticket->{'fields'},
3693 'ticket_id' => $p->{'ticket_id'},
3697 sub adjust_ticket_priority {
3699 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3700 return { 'error' => $session } if $context eq 'error';
3702 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3703 # FS::TicketSystem->init;
3704 my $ss_priority = FS::TicketSystem->selfservice_priority;
3706 return { 'error' => 'adjust_ticket_priority configuration error' }
3707 if $FS::TicketSystem::system ne 'RT_Internal'
3710 my $values = $p->{'values'}; #hashref, id => priority value
3713 foreach my $id (keys %$values) {
3714 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3715 my $Ticket = FS::TicketSystem->get_ticket_object('',
3717 'custnum' => $custnum,
3720 $ticket_error{$id} = 'ticket not found';
3724 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3725 # We're not going to implement it for RT_External.
3726 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3727 my $new_value = $values->{$id};
3728 next if $old_value eq $new_value;
3730 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3732 # AddCustomFieldValue works fine (replacing any existing value) if it's
3733 # a single-valued custom field, which it should be. If it's not, you're
3734 # doing something wrong.
3736 if ( length($new_value) ) {
3737 ($val, $msg) = $Ticket->AddCustomFieldValue(
3738 Field => $ss_priority,
3739 Value => $new_value,
3743 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3744 Field => $ss_priority,
3745 Value => $old_value,
3749 $ticket_error{$id} = $msg if !$val;
3750 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3752 return { 'error' => '',
3753 'ticket_error' => \%ticket_error,
3754 %{ customer_info($p) } # send updated customer info back
3760 sub _custoragent_session_custnum {
3763 my($context, $session, $custnum);
3764 if ( $p->{'session_id'} ) {
3766 $context = 'customer';
3767 $session = _cache->get($p->{'session_id'})
3768 or return ( 'error' => "Can't resume session" ); #better error message
3769 $custnum = $session->{'custnum'};
3771 } elsif ( $p->{'agent_session_id'} ) {
3774 my $agent_cache = new FS::ClientAPI_SessionCache( {
3775 'namespace' => 'FS::ClientAPI::Agent',
3777 $session = $agent_cache->get($p->{'agent_session_id'})
3778 or return ( 'error' => "Can't resume session" ); #better error message
3779 $custnum = $p->{'custnum'};
3783 return ( 'error' => "Can't resume session" ); #better error message
3786 ($context, $session, $custnum);