1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
8 use Digest::MD5 qw(md5_hex);
10 use Business::CreditCard;
12 use Time::Local qw(timelocal_nocheck);
13 use FS::UI::Web::small_custview qw(small_custview); #less doh
15 use FS::UI::bytecount qw( display_bytecount );
18 use FS::Record qw(qsearch qsearchs dbh);
19 use FS::Msgcat qw(gettext);
20 use FS::Misc qw(card_types);
21 use FS::Misc::DateTime qw(parse_datetime);
22 use FS::ClientAPI_SessionCache;
33 use FS::cust_main_county;
36 use FS::acct_rt_transaction;
41 use Spreadsheet::WriteExcel;
44 $me = '[FS::ClientAPI::MyAccount]';
46 use vars qw( @cust_main_editable_fields );
47 @cust_main_editable_fields = qw(
48 first last company address1 address2 city
49 county state zip country
50 daytime night fax mobile
51 ship_first ship_last ship_company ship_address1 ship_address2 ship_city
52 ship_state ship_zip ship_country
53 ship_daytime ship_night ship_fax ship_mobile
55 payby payinfo payname paystart_month paystart_year payissue payip
56 ss paytype paystate stateid stateid_state
59 BEGIN { #preload to reduce time customer_info takes
60 if ( $FS::TicketSystem::system ) {
61 warn "$me: initializing ticket system\n" if $DEBUG;
62 FS::TicketSystem->init();
67 $cache ||= new FS::ClientAPI_SessionCache( {
68 'namespace' => 'FS::ClientAPI::MyAccount',
75 my($context, $session, $custnum) = _custoragent_session_custnum($p);
76 #return { 'error' => $session } if $context eq 'error';
79 if ( $context eq 'customer' ) {
81 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
84 $sth->execute($custnum) or die $sth->errstr;
86 $agentnum = $sth->fetchrow_arrayref->[0]
87 or die "no agentnum for custnum $custnum";
89 #} elsif ( $context eq 'agent' ) {
90 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
94 my $conf = new FS::Conf;
96 #false laziness w/Signup.pm
98 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
100 if ( $skin_info_cache_agent ) {
102 warn "$me loading cached skin info for agentnum $agentnum\n"
107 warn "$me populating skin info cache for agentnum $agentnum\n"
110 $skin_info_cache_agent = {
111 'agentnum' => $agentnum,
112 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
113 qw( company_name date_format ) ),
114 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
115 qw( body_bgcolor box_bgcolor
116 text_color link_color vlink_color hlink_color alink_color
117 font title_color title_align title_size menu_bgcolor menu_fontsize
120 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
121 qw( menu_skipblanks menu_skipheadings menu_nounderline )
123 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
124 qw( title_left_image title_right_image
125 menu_top_image menu_body_image menu_bottom_image
128 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
129 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
130 qw( head body_header body_footer company_address ) ),
133 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
137 #{ %$skin_info_cache_agent };
138 $skin_info_cache_agent;
145 my $conf = new FS::Conf;
149 'phone_login' => $conf->exists('selfservice_server-phone_login'),
150 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
157 #false laziness w/FS::ClientAPI::passwd::passwd
161 my $conf = new FS::Conf;
164 if ( $p->{'domain'} eq 'svc_phone'
165 && $conf->exists('selfservice_server-phone_login') ) {
167 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
168 return { error => 'Number not found.' } unless $svc_phone;
171 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
172 #return { error => 'Only primary user may log in.' }
173 # if $conf->exists('selfservice_server-primary_only')
174 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
176 return { error => 'Incorrect PIN.' }
177 unless $svc_phone->check_pin($p->{'password'});
183 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
184 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
186 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
187 'domsvc' => $svc_domain->svcnum, }
189 return { error => 'User not found.' } unless $svc_acct;
191 if($conf->exists('selfservice_server-login_svcpart')) {
192 my @svcpart = $conf->config('selfservice_server-login_svcpart');
193 my $svcpart = $svc_acct->cust_svc->svcpart;
194 return { error => 'Invalid user.' }
195 unless grep($_ eq $svcpart, @svcpart);
198 return { error => 'Incorrect password.' }
199 unless $svc_acct->check_password($p->{'password'});
206 'svcnum' => $svc_x->svcnum,
209 my $cust_svc = $svc_x->cust_svc;
210 my $cust_pkg = $cust_svc->cust_pkg;
212 my $cust_main = $cust_pkg->cust_main;
213 $session->{'custnum'} = $cust_main->custnum;
214 if ( $conf->exists('pkg-balances') ) {
215 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
216 $cust_main->ncancelled_pkgs;
217 $session->{'pkgnum'} = $cust_pkg->pkgnum
218 if scalar(@cust_pkg) > 1;
222 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
223 #return { error => 'Only primary user may log in.' }
224 # if $conf->exists('selfservice_server-primary_only')
225 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
226 my $part_pkg = $cust_pkg->part_pkg;
227 return { error => 'Only primary user may log in.' }
228 if $conf->exists('selfservice_server-primary_only')
229 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
233 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
234 } until ( ! defined _cache->get($session_id) ); #just in case
236 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
237 _cache->set( $session_id, $session, $timeout );
239 return { 'error' => '',
240 'session_id' => $session_id,
246 if ( $p->{'session_id'} ) {
247 _cache->remove($p->{'session_id'});
248 return { %{ skin_info($p) }, 'error' => '' };
250 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
257 my($context, $session, $custnum) = _custoragent_session_custnum($p);
258 return { 'error' => $session } if $context eq 'error';
260 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
261 or return { 'error' => "Service not found" };
263 $session->{'svcnum'} = $svc_acct->svcnum;
265 my $conf = new FS::Conf;
266 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
267 _cache->set( $p->{'session_id'}, $session, $timeout );
269 return { 'error' => '' };
273 sub payment_gateway {
275 # takes a cust_main and a cust_payby entry, returns the payment_gateway
276 my $conf = new FS::Conf;
277 my $cust_main = shift;
278 my $cust_payby = shift;
279 my $gatewaynum = $conf->config('selfservice-payment_gateway');
281 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
282 die "configured gatewaynum $gatewaynum not found!" if !$pg;
286 return '' if ! FS::payby->realtime($cust_payby);
287 my $pg = $cust_main->agent->payment_gateway(
288 'method' => FS::payby->payby2bop($cust_payby),
298 my $conf = new FS::Conf;
300 my $info = skin_info($p);
302 use vars qw( $cust_paybys ); #cache for performance
303 unless ( $cust_paybys ) {
305 my %cust_paybys = map { $_ => 1 }
306 map { FS::payby->payby2payment($_) }
307 $conf->config('signup_server-payby');
309 $cust_paybys = [ keys %cust_paybys ];
312 $info->{'cust_paybys'} = $cust_paybys;
314 my($context, $session, $custnum) = _custoragent_session_custnum($p);
315 return { 'error' => $session } if $context eq 'error';
317 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
318 or return { 'error' => "unknown custnum $custnum" };
320 $info->{'hide_payment_fields'} = [
322 my $pg = payment_gateway($cust_main, $_);
323 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
324 } @{ $info->{cust_paybys} }
327 $info->{'self_suspend_reason'} =
328 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
330 $info->{'edit_ticket_subject'} =
331 $conf->exists('ticket_system-selfservice_edit_subject') &&
332 $cust_main->edit_subject;
335 'custnum' => $custnum,
336 'access_pkgnum' => $session->{'pkgnum'},
337 'access_svcnum' => $session->{'svcnum'},
344 my($context, $session, $custnum) = _custoragent_session_custnum($p);
345 return { 'error' => $session } if $context eq 'error';
349 my $conf = new FS::Conf;
350 if ($conf->exists('cust_main-require_address2')) {
351 $return{'require_address2'} = '1';
353 $return{'require_address2'} = '';
356 if ( $FS::TicketSystem::system ) {
357 warn "$me customer_info: initializing ticket system\n" if $DEBUG;
358 FS::TicketSystem->init();
361 if ( $custnum ) { #customer record
363 my $search = { 'custnum' => $custnum };
364 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
365 my $cust_main = qsearchs('cust_main', $search )
366 or return { 'error' => "unknown custnum $custnum" };
368 if ( $session->{'pkgnum'} ) {
369 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
371 $return{balance} = $cust_main->balance;
374 my @tickets = $cust_main->tickets;
375 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
376 if ( FS::TicketSystem->selfservice_priority ) {
377 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
381 ($a->{'_selfservice_priority'} eq '') <=>
382 ($b->{'_selfservice_priority'} eq '')
385 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
391 $return{tickets} = \@tickets;
394 unless ( $session->{'pkgnum'} ) {
397 invnum => $_->invnum,
398 date => time2str("%b %o, %Y", $_->_date),
401 } $cust_main->open_cust_bill;
402 $return{open_invoices} = \@open;
405 $return{small_custview} =
406 small_custview( $cust_main,
407 scalar($conf->config('countrydefault')),
408 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
411 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
412 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
414 for (@cust_main_editable_fields) {
415 $return{$_} = $cust_main->get($_);
418 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
419 $return{payinfo} = $cust_main->paymask;
420 @return{'month', 'year'} = $cust_main->paydate_monthyear;
423 $return{'invoicing_list'} =
424 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
425 $return{'postal_invoicing'} =
426 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
428 if (scalar($conf->config('support_packages'))) {
429 my @support_services = ();
430 foreach ($cust_main->support_services) {
431 my $seconds = $_->svc_x->seconds;
432 my $time_remaining = (($seconds < 0) ? '-' : '' ).
433 int(abs($seconds)/3600)."h".
434 sprintf("%02d",(abs($seconds)%3600)/60)."m";
435 my $cust_pkg = $_->cust_pkg;
438 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
439 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
440 push @support_services, { svcnum => $_->svcnum,
441 time => $time_remaining,
446 $return{support_services} = \@support_services;
449 if ( $conf->config('prepayment_discounts-credit_type') ) {
451 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
454 if ( $session->{'svcnum'} ) {
455 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
456 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
457 $return{'svcnum'} = $session->{'svcnum'};
460 } elsif ( $session->{'svcnum'} ) { #no customer record
462 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
463 or die "unknown svcnum";
464 $return{name} = $svc_acct->email;
468 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
472 return { 'error' => '',
473 'custnum' => $custnum,
479 sub customer_info_short {
482 my($context, $session, $custnum) = _custoragent_session_custnum($p);
483 return { 'error' => $session } if $context eq 'error';
487 my $conf = new FS::Conf;
489 if ( $custnum ) { #customer record
491 my $search = { 'custnum' => $custnum };
492 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
493 my $cust_main = qsearchs('cust_main', $search )
494 or return { 'error' => "unknown custnum $custnum" };
496 $return{small_custview} =
497 small_custview( $cust_main,
498 scalar($conf->config('countrydefault')),
502 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
503 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
505 $return{payby} = $cust_main->payby;
507 #none of these are terribly expensive if we want 'em...
508 for (@cust_main_editable_fields) {
509 $return{$_} = $cust_main->get($_);
512 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
513 $return{payinfo} = $cust_main->paymask;
514 @return{'month', 'year'} = $cust_main->paydate_monthyear;
517 $return{'invoicing_list'} =
518 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
519 #$return{'postal_invoicing'} =
520 # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
522 if ( $session->{'svcnum'} ) {
523 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
524 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
525 $return{'svcnum'} = $session->{'svcnum'};
528 } elsif ( $session->{'svcnum'} ) { #no customer record
530 #uuh, not supproted yet... die?
531 return { 'error' => 'customer_info_short not yet supported as agent' };
535 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
539 return { 'error' => '',
540 'custnum' => $custnum,
547 my $session = _cache->get($p->{'session_id'})
548 or return { 'error' => "Can't resume session" }; #better error message
550 my $custnum = $session->{'custnum'}
551 or return { 'error' => "no customer record" };
553 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
554 or return { 'error' => "unknown custnum $custnum" };
556 my $new = new FS::cust_main { $cust_main->hash };
557 $new->set( $_ => $p->{$_} )
558 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
561 if (exists($p->{'payby'})) {
562 $p->{'payby'} =~ /^([A-Z]{4})$/
563 or return { 'error' => "illegal_payby " . $p->{'payby'} };
567 if ( $payby =~ /^(CARD|DCRD)$/ ) {
569 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
571 if ( $new->payinfo eq $cust_main->paymask ) {
572 $new->payinfo($cust_main->payinfo);
574 $new->payinfo($p->{'payinfo'});
577 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
579 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
582 $p->{'payinfo1'} =~ /^([\dx]+)$/
583 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
585 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by -require-bank-branch?
586 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
588 $payinfo = $payinfo1. '@'. $payinfo2;
590 $new->payinfo( ($payinfo eq $cust_main->paymask)
591 ? $cust_main->payinfo
595 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
597 } elsif ( $payby =~ /^(BILL)$/ ) {
599 } elsif ( $payby ) { #notyet ready
600 return { 'error' => "unknown payby $payby" };
604 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
605 #false laziness with httemplate/edit/process/cust_main.cgi
606 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
607 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
609 @invoicing_list = $cust_main->invoicing_list;
612 my $error = $new->replace($cust_main, \@invoicing_list);
613 return { 'error' => $error } if $error;
616 return { 'error' => '' };
621 my $session = _cache->get($p->{'session_id'})
622 or return { 'error' => "Can't resume session" }; #better error message
628 my $conf = new FS::Conf;
629 use vars qw($payment_info); #cache for performance
630 unless ( $payment_info ) {
632 my %states = map { $_->state => 1 }
633 qsearch('cust_main_county', {
634 'country' => $conf->config('countrydefault') || 'US'
637 my %cust_paybys = map { $_ => 1 }
638 map { FS::payby->payby2payment($_) }
639 $conf->config('signup_server-payby');
641 my @cust_paybys = keys %cust_paybys;
645 #list all counties/states/countries
646 'cust_main_county' =>
647 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
649 #shortcut for one-country folks
651 [ sort { $a cmp $b } keys %states ],
653 'card_types' => card_types(),
655 'paytypes' => [ @FS::cust_main::paytypes ],
657 'paybys' => [ $conf->config('signup_server-payby') ],
658 'cust_paybys' => \@cust_paybys,
660 'stateid_label' => FS::Msgcat::_gettext('stateid'),
661 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
663 'show_ss' => $conf->exists('show_ss'),
664 'show_stateid' => $conf->exists('show_stateid'),
665 'show_paystate' => $conf->exists('show_bankstate'),
667 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
669 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
678 my %return = %$payment_info;
680 my $custnum = $session->{'custnum'};
682 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
683 or return { 'error' => "unknown custnum $custnum" };
685 $return{'hide_payment_fields'} = [
687 my $pg = payment_gateway($cust_main, $_);
688 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
689 } @{ $return{cust_paybys} }
692 $return{balance} = $cust_main->balance; #XXX pkg-balances?
694 $return{payname} = $cust_main->payname
695 || ( $cust_main->first. ' '. $cust_main->get('last') );
697 $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
699 $return{payby} = $cust_main->payby;
700 $return{stateid_state} = $cust_main->stateid_state;
702 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
703 $return{card_type} = cardtype($cust_main->payinfo);
704 $return{payinfo} = $cust_main->paymask;
706 @return{'month', 'year'} = $cust_main->paydate_monthyear;
710 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
711 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
712 $return{payinfo1} = $payinfo1;
713 $return{payinfo2} = $payinfo2;
714 $return{paytype} = $cust_main->paytype;
715 $return{paystate} = $cust_main->paystate;
719 if ( $conf->config('prepayment_discounts-credit_type') ) {
721 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
724 #doubleclick protection
726 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
728 return { 'error' => '',
734 #some false laziness with httemplate/process/payment.cgi - look there for
735 #ACH and CVV support stuff
737 sub validate_payment {
740 my $session = _cache->get($p->{'session_id'})
741 or return { 'error' => "Can't resume session" }; #better error message
743 my $custnum = $session->{'custnum'};
745 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
746 or return { 'error' => "unknown custnum $custnum" };
748 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
749 or return { 'error' => gettext('illegal_amount') };
751 return { error => 'Amount must be greater than 0' } unless $amount > 0;
753 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
754 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
755 my $discount_term = $1;
757 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
758 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
761 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
762 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
765 $p->{'payby'} ||= 'CARD';
766 $p->{'payby'} =~ /^([A-Z]{4})$/
767 or return { 'error' => "illegal_payby " . $p->{'payby'} };
770 #false laziness w/process/payment.cgi
773 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
775 $p->{'payinfo1'} =~ /^([\dx]+)$/
776 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
778 $p->{'payinfo2'} =~ /^([\dx]+)$/
779 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
781 $payinfo = $payinfo1. '@'. $payinfo2;
783 $payinfo = $cust_main->payinfo
784 if $cust_main->paymask eq $payinfo;
786 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
788 $payinfo = $p->{'payinfo'};
790 #more intelligent mathing will be needed here if you change
791 #card_masking_method and don't remove existing paymasks
792 $payinfo = $cust_main->payinfo
793 if $cust_main->paymask eq $payinfo;
796 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
797 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
801 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
802 return { 'error' => gettext('unknown_card_type') }
803 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
805 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
806 if ( cardtype($payinfo) eq 'American Express card' ) {
807 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
808 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
811 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
812 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
818 die "unknown payby $payby";
822 'CARD' => [ qw( paystart_month paystart_year payissue payip
823 address1 address2 city state zip country ) ],
824 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
828 $card_type = cardtype($payinfo) if $payby eq 'CARD';
831 'cust_main' => $cust_main, #XXX or just custnum??
834 'payinfo' => $payinfo,
835 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
836 'card_type' => $card_type,
837 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
838 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
839 'payname' => $payname,
840 'paybatch' => $paybatch, #this doesn't actually do anything
842 'payname' => $payname,
843 'discount_term' => $discount_term,
844 'pkgnum' => $session->{'pkgnum'},
845 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
855 my $validate = validate_payment($p);
856 return $validate if $validate->{'error'};
858 my $conf = new FS::Conf;
859 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
860 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
862 +{ map { $_=>$validate->{$_} }
863 qw( card_type paymask payname paydate_pretty amount )
868 sub process_stored_payment {
871 my $session_id = $p->{'session_id'};
873 my $payment_info = _cache->get( "payment_$session_id" )
874 or return { 'error' => "Can't resume session" }; #better error message
876 do_process_payment($payment_info);
880 sub process_payment {
883 my $payment_info = validate_payment($p);
884 return $payment_info if $payment_info->{'error'};
886 do_process_payment($payment_info);
890 sub do_process_payment {
891 my $validate = shift;
893 my $cust_main = $validate->{'cust_main'};
895 my $amount = delete $validate->{'amount'};
898 my $payby = delete $validate->{'payby'};
900 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
903 'paynum_ref' => \$paynum,
906 return { 'error' => $error } if $error;
908 $cust_main->apply_payments;
910 if ( $validate->{'save'} ) {
911 my $new = new FS::cust_main { $cust_main->hash };
912 if ($validate->{'payby'} eq 'CARD' || $validate->{'payby'} eq 'DCRD') {
913 $new->set( $_ => $validate->{$_} )
914 foreach qw( payname paystart_month paystart_year payissue payip
915 address1 address2 city state zip country );
916 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
917 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
918 $new->set( $_ => $validate->{$_} )
919 foreach qw( payname payip paytype paystate
920 stateid stateid_state );
921 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
923 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
924 $new->set( 'paydate' => $validate->{'paydate'} );
925 my $error = $new->replace($cust_main);
927 #no, this causes customers to process their payments again
928 #return { 'error' => $error };
929 #XXX just warn verosely for now so i can figure out how these happen in
930 # the first place, eventually should redirect them to the "change
931 #address" page but indicate the payment did process??
932 delete($validate->{'payinfo'}); #don't want to log this!
933 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
934 "NEW: ". Dumper($new)."\n".
935 "OLD: ". Dumper($cust_main)."\n".
936 "PACKET: ". Dumper($validate)."\n";
944 my $receipt_html = '';
946 # currently supported for realtime CC only; send receipt data to SS
947 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
950 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
953 <TD ALIGN="right">Payment#</TD>
954 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
958 <TD ALIGN="right">Date</TD>
960 <TD BGCOLOR="#FFFFFF"><B>! .
961 time2str("%a %b %o, %Y %r", $cust_pay->_date)
967 <TD ALIGN="right">Amount</TD>
968 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
973 <TD ALIGN="right">Payment method</TD>
974 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
985 my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
989 'amount' => sprintf('%.2f', $cust_pay->paid),
990 'date' => $cust_pay->_date,
991 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
992 'time_pretty' => time2str('%T', $cust_pay->_date),
994 'order_num' => $order,
995 'receipt_html' => $receipt_html,
1002 'receipt_html' => '',
1009 sub realtime_collect {
1012 my $session = _cache->get($p->{'session_id'})
1013 or return { 'error' => "Can't resume session" }; #better error message
1015 my $custnum = $session->{'custnum'};
1017 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1018 or return { 'error' => "unknown custnum $custnum" };
1021 if ( $p->{'amount'} ) {
1022 $amount = $p->{'amount'};
1024 elsif ( $session->{'pkgnum'} ) {
1025 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1028 $amount = $cust_main->balance;
1031 my $error = $cust_main->realtime_collect(
1032 'method' => $p->{'method'},
1033 'amount' => $amount,
1034 'pkgnum' => $session->{'pkgnum'},
1035 'session_id' => $p->{'session_id'},
1039 return { 'error' => $error } unless ref( $error );
1041 return { 'error' => '', amount => $amount, %$error };
1044 sub process_payment_order_pkg {
1047 my $hr = process_payment($p);
1048 return $hr if $hr->{'error'};
1053 sub process_payment_order_renew {
1056 my $hr = process_payment($p);
1057 return $hr if $hr->{'error'};
1062 sub process_prepay {
1066 my $session = _cache->get($p->{'session_id'})
1067 or return { 'error' => "Can't resume session" }; #better error message
1071 my $custnum = $session->{'custnum'};
1073 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1074 or return { 'error' => "unknown custnum $custnum" };
1076 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1077 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1085 return { 'error' => $error } if $error;
1087 return { 'error' => '',
1088 'amount' => $amount,
1089 'seconds' => $seconds,
1090 'duration' => duration_exact($seconds),
1091 'upbytes' => $upbytes,
1092 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1093 'downbytes' => $downbytes,
1094 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1095 'totalbytes'=> $totalbytes,
1096 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1103 my $session = _cache->get($p->{'session_id'})
1104 or return { 'error' => "Can't resume session" }; #better error message
1106 my $custnum = $session->{'custnum'};
1108 my $invnum = $p->{'invnum'};
1110 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1111 'custnum' => $custnum } )
1112 or return { 'error' => "Can't find invnum" };
1116 return { 'error' => '',
1117 'invnum' => $invnum,
1118 'invoice_text' => join('', $cust_bill->print_text ),
1119 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1126 my $session = _cache->get($p->{'session_id'})
1127 or return { 'error' => "Can't resume session" }; #better error message
1129 my $custnum = $session->{'custnum'};
1131 my $invnum = $p->{'invnum'};
1133 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1134 'custnum' => $custnum } )
1135 or return { 'error' => "Can't find invnum" };
1139 return { 'error' => '',
1140 'invnum' => $invnum,
1141 'invoice_pdf' => $cust_bill->print_pdf( { unsquelch_cdr => 1 } ),
1149 #sessioning for this? how do we get the session id to the backend invoice
1150 # template so it can add it to the link, blah
1153 if ( $p->{'invnum'} ) {
1154 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1155 or return { 'error' => 'unknown invnum' };
1156 $agentnum = $cust_bill->cust_main->agentnum;
1159 my $templatename = $p->{'template'} || $p->{'templatename'};
1161 #false laziness-ish w/view/cust_bill-logo.cgi
1163 my $conf = new FS::Conf;
1164 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1165 $templatename = "_$1";
1170 my $filename = "logo$templatename.png";
1172 return { 'error' => '',
1173 'logo' => $conf->config_binary($filename, $agentnum),
1174 'content_type' => 'image/png', #should allow gif, jpg too
1181 my $session = _cache->get($p->{'session_id'})
1182 or return { 'error' => "Can't resume session" }; #better error message
1184 my $custnum = $session->{'custnum'};
1186 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1187 or return { 'error' => "unknown custnum $custnum" };
1189 my @cust_bill = $cust_main->cust_bill;
1193 return { 'error' => '',
1194 'balance' => $cust_main->balance,
1197 my $owed = $_->owed;
1199 +{ 'invnum' => $_->invnum,
1200 '_date' => $_->_date,
1201 'date' => time2str("%b %o, %Y", $_->_date),
1202 'date_short' => time2str("%m-%d-%Y", $_->_date),
1203 'previous' => sprintf('%.2f', ($_->previous)[0]),
1204 'charged' => sprintf('%.2f', $_->charged),
1205 'owed' => sprintf('%.2f', $owed),
1206 'balance' => sprintf('%.2f', $balance),
1216 my $session = _cache->get($p->{'session_id'})
1217 or return { 'error' => "Can't resume session" }; #better error message
1219 my $custnum = $session->{'custnum'};
1221 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1222 or return { 'error' => "unknown custnum $custnum" };
1224 my @errors = $cust_main->cancel( 'quiet'=>1 );
1226 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1228 return { 'error' => $error };
1235 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1236 return { 'error' => $session } if $context eq 'error';
1238 my $search = { 'custnum' => $custnum };
1239 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1240 my $cust_main = qsearchs('cust_main', $search )
1241 or return { 'error' => "unknown custnum $custnum" };
1243 my $conf = new FS::Conf;
1245 # the duplication below is necessary:
1246 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1247 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1248 # non-backwards-compatible change breaking the software of anyone using the API
1249 # instead of the stock selfservice
1250 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1251 if( $conf->exists('selfservice_server-view-wholesale') ) {
1252 return { 'svcnum' => $session->{'svcnum'},
1253 'custnum' => $custnum,
1254 'cust_pkg' => [ map {
1256 part_pkg => [ map $_->hashref, $_->part_pkg ],
1258 [ map $_->hashref, $_->available_part_svc ],
1260 [ map { my $ref = { $_->hash,
1261 label => [ $_->label ],
1263 $ref->{_password} = $_->svc_x->_password
1264 if $context eq 'agent'
1265 && $conf->exists('agent-showpasswords')
1266 && $_->part_svc->svcdb eq 'svc_acct';
1271 } $cust_main->cust_pkg
1274 small_custview( $cust_main, $conf->config('countrydefault') ),
1275 'wholesale_view' => 1,
1276 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1277 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1278 'lnp' => $conf->exists('svc_phone-lnp'),
1282 { 'svcnum' => $session->{'svcnum'},
1283 'custnum' => $custnum,
1284 'cust_pkg' => [ map {
1285 my $primary_cust_svc = $_->primary_cust_svc;
1288 status => $_->status,
1290 [ map $_->hashref, $_->available_part_svc ],
1292 [ map { my $ref = { $_->hash,
1293 label => [ $_->label ],
1295 $ref->{_password} = $_->svc_x->_password
1296 if $context eq 'agent'
1297 && $conf->exists('agent-showpasswords')
1298 && $_->part_svc->svcdb eq 'svc_acct';
1299 $ref->{svchash} = { $_->svc_x->hash } if
1300 $_->part_svc->svcdb eq 'svc_phone';
1301 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1302 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1308 ? { $primary_cust_svc->hash,
1309 label => [ $primary_cust_svc->label ],
1310 finger => $primary_cust_svc->svc_x->finger, #uuh
1311 $primary_cust_svc->part_svc->hash,
1315 } $cust_main->ncancelled_pkgs
1318 small_custview( $cust_main, $conf->config('countrydefault') ),
1326 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1327 return { 'error' => $session } if $context eq 'error';
1329 my $search = { 'custnum' => $custnum };
1330 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1331 my $cust_main = qsearchs('cust_main', $search )
1332 or return { 'error' => "unknown custnum $custnum" };
1334 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1335 if ( ! $pkgnum && $p->{'svcnum'} ) {
1336 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1337 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1341 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1342 foreach my $cust_pkg ( $p->{'ncancelled'}
1343 ? $cust_main->ncancelled_pkgs
1344 : $cust_main->unsuspended_pkgs ) {
1345 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1346 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1348 if ( $p->{'svcdb'} ) {
1349 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1351 : ref($p->{'svcdb'}) eq 'ARRAY'
1352 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1353 : { $p->{'svcdb'} => 1 };
1354 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1357 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1360 my $conf = new FS::Conf;
1363 'svcnum' => $session->{'svcnum'},
1364 'custnum' => $custnum,
1365 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1366 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1369 my $svc_x = $_->svc_x;
1370 my($label, $value) = $_->label;
1371 my $svcdb = $_->part_svc->svcdb;
1372 my $part_pkg = $_->cust_pkg->part_pkg;
1375 'svcnum' => $_->svcnum,
1381 if ( $svcdb eq 'svc_acct' ) {
1384 'username' => $svc_x->username,
1385 'email' => $svc_x->email,
1386 'finger' => $svc_x->finger,
1387 'seconds' => $svc_x->seconds,
1388 'upbytes' => display_bytecount($svc_x->upbytes),
1389 'downbytes' => display_bytecount($svc_x->downbytes),
1390 'totalbytes' => display_bytecount($svc_x->totalbytes),
1392 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1393 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1394 'recharge_upbytes' =>
1395 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1396 'recharge_downbytes' =>
1397 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1398 'recharge_totalbytes' =>
1399 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1403 } elsif ( $svcdb eq 'svc_dsl' ) {
1404 $hash{'phonenum'} = $svc_x->phonenum;
1405 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1406 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1407 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1410 $hash{'name'} = $cust_main->name;
1413 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1427 sub _customer_svc_x {
1428 my($custnum, $svcnum, $table) = @_;
1430 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1431 my $search = " AND custnum = $1";
1432 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1435 'table' => ($table || 'svc_acct'),
1436 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1437 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1438 #'LEFT JOIN cust_main USING ( custnum ) ',
1439 'hashref' => { 'svcnum' => $svcnum, },
1440 'extra_sql' => $search, #important
1445 sub list_dsl_devices {
1448 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1449 return { 'error' => $session } if $context eq 'error';
1451 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1452 or return { 'error' => "Service not found" };
1455 'devices' => [ map {
1456 +{ 'mac_addr' => $_->mac_addr };
1457 } $svc_dsl->dsl_device
1463 sub add_dsl_device {
1466 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1467 return { 'error' => $session } if $context eq 'error';
1469 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1470 or return { 'error' => "Service not found" };
1472 return { 'error' => 'No MAC address supplied' }
1473 unless length($p->{'mac_addr'});
1475 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
1476 'mac_addr' => scalar($p->{'mac_addr'}),
1478 my $error = $dsl_device->insert;
1479 return { 'error' => $error };
1483 sub delete_dsl_device {
1486 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1487 return { 'error' => $session } if $context eq 'error';
1489 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1490 or return { 'error' => "Service not found" };
1492 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
1493 'mac_addr' => scalar($p->{'mac_addr'}),
1496 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
1498 my $error = $dsl_device->delete;
1499 return { 'error' => $error };
1505 _usage_details( \&_port_graph, $p,
1506 'svcdb' => 'svc_port',
1511 my($svc_port, $begin, $end) = @_;
1513 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
1514 push @usage, { 'png' => $pngOrError };
1518 sub _list_svc_usage {
1519 my($svc_acct, $begin, $end) = @_;
1521 foreach my $part_export (
1522 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1523 qw( sqlradius sqlradius_withdomain )
1525 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1530 sub list_svc_usage {
1531 _usage_details(\&_list_svc_usage, @_);
1534 sub _list_support_usage {
1535 my($svc_acct, $begin, $end) = @_;
1537 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1538 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1540 push @usage, { 'seconds' => $_->seconds,
1541 'support' => $_->support,
1542 '_date' => $_->_date,
1543 'id' => $_->transaction_id,
1544 'creator' => $_->creator,
1545 'subject' => $_->subject,
1546 'status' => $_->status,
1547 'ticketid' => $_->ticketid,
1553 sub list_support_usage {
1554 _usage_details(\&_list_support_usage, @_);
1557 sub _list_cdr_usage {
1558 my($svc_phone, $begin, $end) = @_;
1559 map [ $_->downstream_csv('format' => 'default', 'keeparray' => 1) ], #XXX config for format
1560 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
1563 sub list_cdr_usage {
1565 _usage_details( \&_list_cdr_usage, $p,
1566 'svcdb' => 'svc_phone',
1570 sub _usage_details {
1571 my($callback, $p, %opt) = @_;
1573 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1574 return { 'error' => $session } if $context eq 'error';
1576 my $search = { 'svcnum' => $p->{'svcnum'} };
1577 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1579 my $svcdb = $opt{'svcdb'} || 'svc_acct';
1581 my $svc_x = qsearchs( $svcdb, $search );
1582 return { 'error' => 'No service selected in list_svc_usage' }
1585 my $header = $svcdb eq 'svc_phone'
1586 ? [ split(',', FS::cdr::invoice_header('default') ) ] #XXX
1589 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
1590 my $freq = $cust_pkg->part_pkg->freq;
1591 my $start = $cust_pkg->setup;
1592 #my $end = $cust_pkg->bill; # or time?
1595 unless ( $p->{beginning} ) {
1596 $p->{beginning} = $cust_pkg->last_bill;
1597 $p->{ending} = $end;
1600 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending});
1602 #kinda false laziness with FS::cust_main::bill, but perhaps
1603 #we should really change this bit to DateTime and DateTime::Duration
1605 #change this bit to use Date::Manip? CAREFUL with timezones (see
1606 # mailing list archive)
1607 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
1608 (localtime($p->{ending}) )[0,1,2,3,4,5];
1609 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
1610 (localtime($p->{beginning}) )[0,1,2,3,4,5];
1612 if ( $freq =~ /^\d+$/ ) {
1614 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
1616 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
1617 } elsif ( $freq =~ /^(\d+)w$/ ) {
1619 $nmday += $weeks * 7;
1620 $pmday -= $weeks * 7;
1621 } elsif ( $freq =~ /^(\d+)d$/ ) {
1625 } elsif ( $freq =~ /^(\d+)h$/ ) {
1630 return { 'error' => "unparsable frequency: ". $freq };
1633 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
1634 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
1638 'svcnum' => $p->{svcnum},
1639 'beginning' => $p->{beginning},
1640 'ending' => $p->{ending},
1641 'previous' => ($previous > $start) ? $previous : $start,
1642 'next' => ($next < $end) ? $next : $end,
1643 'header' => $header,
1651 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1652 return { 'error' => $session } if $context eq 'error';
1654 my $search = { 'custnum' => $custnum };
1655 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1656 my $cust_main = qsearchs('cust_main', $search )
1657 or return { 'error' => "unknown custnum $custnum" };
1659 my $status = $cust_main->status;
1660 #false laziness w/ClientAPI/Signup.pm
1662 my $cust_pkg = new FS::cust_pkg ( {
1663 'custnum' => $custnum,
1664 'pkgpart' => $p->{'pkgpart'},
1666 my $error = $cust_pkg->check;
1667 return { 'error' => $error } if $error;
1670 unless ( $p->{'svcpart'} eq 'none' ) {
1674 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
1676 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
1677 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
1678 $svcdb = $part_svc->svcdb;
1680 $svcdb = 'svc_acct';
1682 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
1685 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
1686 'svc_domain' => [ qw( domain ) ],
1687 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
1688 'svc_external' => [ qw( id title ) ],
1689 'svc_pbx' => [ qw( id title ) ],
1692 my $svc_x = "FS::$svcdb"->new( {
1693 'svcpart' => $svcpart,
1694 map { $_ => $p->{$_} } @{$fields{$svcdb}}
1697 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
1700 while ( length($p->{"snarf_machine$snarfnum"}) ) {
1701 my $acct_snarf = new FS::acct_snarf ( {
1702 'machine' => $p->{"snarf_machine$snarfnum"},
1703 'protocol' => $p->{"snarf_protocol$snarfnum"},
1704 'username' => $p->{"snarf_username$snarfnum"},
1705 '_password' => $p->{"snarf_password$snarfnum"},
1708 push @acct_snarf, $acct_snarf;
1710 $svc_x->child_objects( \@acct_snarf );
1713 my $y = $svc_x->setdefault; # arguably should be in new method
1714 return { 'error' => $y } if $y && !ref($y);
1716 $error = $svc_x->check;
1717 return { 'error' => $error } if $error;
1724 tie my %hash, 'Tie::RefHash';
1725 %hash = ( $cust_pkg => \@svc );
1727 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
1728 return { 'error' => $error } if $error;
1730 my $conf = new FS::Conf;
1731 if ( $conf->exists('signup_server-realtime') ) {
1733 my $bill_error = _do_bop_realtime( $cust_main, $status );
1736 $cust_pkg->cancel('quiet'=>1);
1739 $cust_pkg->reexport;
1743 $cust_pkg->reexport;
1746 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
1748 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
1755 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1756 return { 'error' => $session } if $context eq 'error';
1758 my $search = { 'custnum' => $custnum };
1759 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1760 my $cust_main = qsearchs('cust_main', $search )
1761 or return { 'error' => "unknown custnum $custnum" };
1763 my $status = $cust_main->status;
1764 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
1765 or return { 'error' => "unknown package $p->{pkgnum}" };
1768 my $error = FS::cust_pkg::order( $custnum,
1774 my $conf = new FS::Conf;
1775 if ( $conf->exists('signup_server-realtime') ) {
1777 my $bill_error = _do_bop_realtime( $cust_main, $status );
1780 $newpkg[0]->suspend;
1783 $newpkg[0]->reexport;
1787 $newpkg[0]->reexport;
1790 return { error => '', pkgnum => $cust_pkg->pkgnum };
1794 sub order_recharge {
1797 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1798 return { 'error' => $session } if $context eq 'error';
1800 my $search = { 'custnum' => $custnum };
1801 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1802 my $cust_main = qsearchs('cust_main', $search )
1803 or return { 'error' => "unknown custnum $custnum" };
1805 my $status = $cust_main->status;
1806 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
1807 or return { 'error' => "unknown service " . $p->{'svcnum'} };
1809 my $svc_x = $cust_svc->svc_x;
1810 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
1813 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
1814 qw ( recharge_seconds recharge_upbytes recharge_downbytes
1815 recharge_totalbytes );
1816 my $amount = $part_pkg->option('recharge_amount', 1);
1818 my ($l, $v, $d) = $cust_svc->label; # blah
1819 my $pkg = "Recharge $v";
1821 my $bill_error = $cust_main->charge($amount, $pkg,
1822 "time: $vhash{seconds}, up: $vhash{upbytes}," .
1823 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
1824 $part_pkg->taxclass); #meh
1826 my $conf = new FS::Conf;
1827 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
1829 $bill_error = _do_bop_realtime( $cust_main, $status );
1834 my $error = $svc_x->recharge (\%vhash);
1835 return { 'error' => $error } if $error;
1839 my $error = $bill_error;
1840 $error ||= $svc_x->recharge (\%vhash);
1841 return { 'error' => $error } if $error;
1844 return { error => '', svc => $cust_svc->part_svc->svc };
1848 sub _do_bop_realtime {
1849 my ($cust_main, $status) = (shift, shift);
1851 my $old_balance = $cust_main->balance;
1853 my $bill_error = $cust_main->bill
1854 || $cust_main->apply_payments_and_credits
1855 || $cust_main->realtime_collect('selfservice' => 1);
1857 if ( $cust_main->balance > $old_balance
1858 && $cust_main->balance > 0
1859 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
1860 1 : $status eq 'suspended' ) ) {
1861 #this makes sense. credit is "un-doing" the invoice
1862 my $conf = new FS::Conf;
1863 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
1864 'self-service decline',
1865 'reason_type' => $conf->config('signup_credit_type'),
1867 $cust_main->apply_credits( 'order' => 'newest' );
1869 return { 'error' => '_decline', 'bill_error' => $bill_error };
1878 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1879 return { 'error' => $session } if $context eq 'error';
1881 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1882 or return { 'error' => "unknown custnum $custnum" };
1884 my @cust_pkg = sort { $a->bill <=> $b->bill }
1885 grep { $_->part_pkg->freq ne '0' }
1886 $cust_main->ncancelled_pkgs;
1888 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
1890 my $total = $cust_main->balance;
1893 my $bill = $_->bill;
1894 $total += $_->part_pkg->base_recur($_, \$bill);
1895 my $renew_date = $_->part_pkg->add_freq($_->bill);
1897 'pkgnum' => $_->pkgnum,
1898 'amount' => sprintf('%.2f', $total),
1899 'bill_date' => $_->bill,
1900 'bill_date_pretty' => time2str('%x', $_->bill),
1901 'renew_date' => $renew_date,
1902 'renew_date_pretty' => time2str('%x', $renew_date),
1903 'expire_date' => $_->expire,
1904 'expire_date_pretty' => time2str('%x', $_->expire),
1909 return { 'dates' => \@array };
1913 sub payment_info_renew_info {
1915 my $renew_info = renew_info($p);
1916 my $payment_info = payment_info($p);
1917 return { %$renew_info,
1925 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1926 return { 'error' => $session } if $context eq 'error';
1928 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1929 or return { 'error' => "unknown custnum $custnum" };
1931 my $date = $p->{'date'};
1935 #freeside-daily -n -d $date fs_daily $custnum
1936 $cust_main->bill_and_collect( 'time' => $date,
1937 'invoice_time' => $now,
1938 'actual_time' => $now,
1939 'check_freq' => '1d',
1942 return { 'error' => '' };
1948 my $session = _cache->get($p->{'session_id'})
1949 or return { 'error' => "Can't resume session" }; #better error message
1951 my $custnum = $session->{'custnum'};
1953 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1954 or return { 'error' => "unknown custnum $custnum" };
1956 my $conf = new FS::Conf;
1958 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
1959 or return { 'error' => 'Permission denied' };
1961 my $pkgnum = $p->{'pkgnum'};
1963 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1964 'pkgnum' => $pkgnum, } )
1965 or return { 'error' => "unknown pkgnum $pkgnum" };
1967 my $error = $cust_pkg->suspend(reason => $reasonnum);
1968 return { 'error' => $error };
1974 my $session = _cache->get($p->{'session_id'})
1975 or return { 'error' => "Can't resume session" }; #better error message
1977 my $custnum = $session->{'custnum'};
1979 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1980 or return { 'error' => "unknown custnum $custnum" };
1982 my $pkgnum = $p->{'pkgnum'};
1984 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
1985 'pkgnum' => $pkgnum, } )
1986 or return { 'error' => "unknown pkgnum $pkgnum" };
1988 my $error = $cust_pkg->cancel('quiet' => 1);
1989 return { 'error' => $error };
1993 sub provision_phone {
1996 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
1998 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
1999 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2000 return { 'error' => $session } if $context eq 'error';
2002 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2003 return { 'error' => 'service not found' } unless $svc_phone;
2004 return { 'error' => 'invalid svcnum' }
2005 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2007 $svc_phone->email($p->{'email'})
2008 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2009 $svc_phone->forwarddst($p->{'forwarddst'})
2010 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2011 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2012 return { 'error' => $svc_phone->replace };
2016 unless($p->{'lnp'}) {
2017 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2018 $p->{'lnp_status'} = "portingin";
2019 return _provision( 'FS::svc_phone',
2020 [qw(lnp_desired_due_date lnp_other_provider
2021 lnp_other_provider_account phonenum countrycode lnp_status)],
2022 [qw(phonenum countrycode)],
2029 unless (scalar(@bulkdid)) {
2030 return _provision( 'FS::svc_phone',
2031 [qw(phonenum countrycode)],
2032 [qw(phonenum countrycode)],
2038 # bulk DID order case
2040 foreach my $did ( @bulkdid ) {
2041 $did =~ s/[^0-9]//g;
2042 $error = _provision( 'FS::svc_phone',
2043 [qw(phonenum countrycode)],
2044 [qw(phonenum countrycode)],
2046 'pkgnum' => $p->{'pkgnum'},
2047 'svcpart' => $p->{'svcpart'},
2049 'countrycode' => $p->{'countrycode'},
2050 'session_id' => $p->{'session_id'},
2053 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2055 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2058 sub provision_acct {
2060 warn "provision_acct called\n"
2063 return { 'error' => gettext('passwords_dont_match') }
2064 if $p->{'_password'} ne $p->{'_password2'};
2065 return { 'error' => gettext('empty_password') }
2066 unless length($p->{'_password'});
2068 if ($p->{'domsvc'}) {
2069 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2070 qw ( svcpart pkgnum ) );
2071 return { 'error' => gettext('invalid_domain') }
2072 unless ($domains{$p->{'domsvc'}});
2075 warn "provision_acct calling _provision\n"
2077 _provision( 'FS::svc_acct',
2078 [qw(username _password domsvc)],
2079 [qw(username _password domsvc)],
2085 sub provision_external {
2087 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2088 _provision( 'FS::svc_external',
2097 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2098 warn "_provision called for $class\n"
2101 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2102 return { 'error' => $session } if $context eq 'error';
2104 my $search = { 'custnum' => $custnum };
2105 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2106 my $cust_main = qsearchs('cust_main', $search )
2107 or return { 'error' => "unknown custnum $custnum" };
2109 my $pkgnum = $p->{'pkgnum'};
2111 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2113 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2114 'pkgnum' => $pkgnum,
2116 or return { 'error' => "unknown pkgnum $pkgnum" };
2118 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2120 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2121 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2123 warn "creating $class record\n"
2125 my $svc_x = $class->new( {
2126 'pkgnum' => $p->{'pkgnum'},
2127 'svcpart' => $p->{'svcpart'},
2128 map { $_ => $p->{$_} } @$fields
2130 warn "inserting $class record\n"
2132 my $error = $svc_x->insert;
2135 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2137 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2140 my $return = { 'svc' => $part_svc->svc,
2142 map { $_ => $svc_x->get($_) } @$return_fields
2144 warn "_provision returning ". Dumper($return). "\n"
2153 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2154 return { 'error' => $session } if $context eq 'error';
2156 my $search = { 'custnum' => $custnum };
2157 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2158 my $cust_main = qsearchs('cust_main', $search )
2159 or return { 'error' => "unknown custnum $custnum" };
2161 my $pkgnum = $p->{'pkgnum'};
2163 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2164 'pkgnum' => $pkgnum,
2166 or return { 'error' => "unknown pkgnum $pkgnum" };
2168 my $svcpart = $p->{'svcpart'};
2170 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2171 'svcpart' => $svcpart, } )
2172 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2173 my $part_svc = $pkg_svc->part_svc;
2175 my $conf = new FS::Conf;
2178 'svc' => $part_svc->svc,
2179 'svcdb' => $part_svc->svcdb,
2180 'pkgnum' => $pkgnum,
2181 'svcpart' => $svcpart,
2182 'custnum' => $custnum,
2184 'security_phrase' => 0, #XXX !
2185 'svc_acct_pop' => [], #XXX !
2187 'init_popstate' => '',
2192 small_custview( $cust_main, $conf->config('countrydefault') ),
2196 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2197 && $ret->{'svcdb'} eq 'svc_phone') {
2198 $ret->{'svcnum'} = $p->{'svcnum'};
2199 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2200 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2201 $ret->{'email'} = $svc_phone->email;
2202 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2209 sub unprovision_svc {
2212 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2213 return { 'error' => $session } if $context eq 'error';
2215 my $search = { 'custnum' => $custnum };
2216 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2217 my $cust_main = qsearchs('cust_main', $search )
2218 or return { 'error' => "unknown custnum $custnum" };
2220 my $svcnum = $p->{'svcnum'};
2222 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2223 or return { 'error' => "unknown svcnum $svcnum" };
2225 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2226 unless $cust_svc->cust_pkg->custnum == $custnum;
2228 my $conf = new FS::Conf;
2230 return { 'svc' => $cust_svc->part_svc->svc,
2231 'error' => $cust_svc->cancel,
2233 small_custview( $cust_main, $conf->config('countrydefault') ),
2238 sub myaccount_passwd {
2240 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2241 return { 'error' => $session } if $context eq 'error';
2243 return { 'error' => "New passwords don't match." }
2244 if $p->{'new_password'} ne $p->{'new_password2'};
2246 return { 'error' => 'Enter new password' }
2247 unless length($p->{'new_password'});
2249 #my $search = { 'custnum' => $custnum };
2250 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2251 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2252 my $search = " AND custnum = $1";
2253 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2255 my $svc_acct = qsearchs( {
2256 'table' => 'svc_acct',
2257 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2258 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2259 'LEFT JOIN cust_main USING ( custnum ) ',
2260 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2261 'extra_sql' => $search, #important
2263 or return { 'error' => "Service not found" };
2265 if ( exists($p->{'old_password'}) ) {
2266 return { 'error' => "Incorrect password." }
2267 unless $svc_acct->check_password($p->{'old_password'});
2270 $svc_acct->_password($p->{'new_password'});
2271 my $error = $svc_acct->replace();
2273 my($label, $value) = $svc_acct->cust_svc->label;
2275 return { 'error' => $error,
2285 my $conf = new FS::Conf;
2286 my $verification = $conf->config('selfservice-password_reset_verification')
2287 or return { 'error' => 'Password resets disabled' };
2289 my $username = $p->{'username'};
2291 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2292 or return { 'error' => 'Account not found' };
2294 my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2295 'domsvc' => $svc_domain->svcnum }
2297 or return { 'error' => 'Account not found' };
2299 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
2300 or return { 'error' => 'Account not found' };
2302 my $cust_main = $cust_pkg->cust_main;
2306 my( $p, $cust_main ) = @_;
2307 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
2308 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
2311 my( $p, $cust_main ) = @_;
2312 my $cust_pay = qsearchs({
2313 'table' => 'cust_pay',
2314 'hashref' => { 'custnum' => $cust_main->custnum },
2315 'order_by' => 'ORDER BY _date DESC LIMIT 1',
2319 $p->{'amount'} == $cust_pay->paid;
2322 my( $p, $cust_main ) = @_;
2323 $p->{'zip'} eq $cust_main->zip
2324 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
2328 foreach my $verify ( split(',', $verification) ) {
2330 &{ $verify{$verify} }( $p, $cust_main )
2331 or return { 'error' => 'Account not found' };
2335 #we're verified. now what?
2338 return { 'error' => '' };
2344 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2345 return { 'error' => $session } if $context eq 'error';
2347 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
2348 FS::TicketSystem->init();
2350 my $conf = new FS::Conf;
2351 my $queue = $p->{'queue'}
2352 || $conf->config('ticket_system-selfservice_queueid')
2353 || $conf->config('ticket_system-default_queueid');
2355 warn "$me create_ticket: creating ticket\n" if $DEBUG;
2356 my $err_or_ticket = FS::TicketSystem->create_ticket(
2357 '', #create RT session based on FS CurrentUser (fs_selfservice)
2359 'custnum' => $custnum,
2360 'svcnum' => $session->{'svcnum'},
2361 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
2364 if ( ref($err_or_ticket) ) {
2365 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
2367 return { 'error' => '',
2368 'ticket_id' => $err_or_ticket->id,
2371 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
2373 return { 'error' => $err_or_ticket };
2381 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2382 return { 'error' => $session } if $context eq 'error';
2384 return { error => 'requested format not implemented' }
2385 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
2387 my $conf = new FS::Conf;
2388 my $age_threshold = 0;
2389 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
2390 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
2392 my $search = { 'custnum' => $custnum };
2393 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2394 my $cust_main = qsearchs('cust_main', $search )
2395 or return { 'error' => "unknown custnum $custnum" };
2397 # does it make more sense to just run one sql query for this instead of all the
2398 # insanity below? would increase performance greately for large data sets?
2400 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
2401 my @part_svc = $cust_pkg->part_svc;
2402 foreach my $part_svc ( @part_svc ) {
2403 if($part_svc->svcdb eq 'svc_phone'){
2404 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
2405 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
2406 push @svc_phone, $cust_pkg_svc->svc_x
2407 if $cust_pkg_svc->date_inserted >= $age_threshold;
2415 my($xls_r,$xls_c) = (0,0);
2418 my @fields = qw( countrycode phonenum pin sip_password phone_name );
2419 if($p->{'format'} eq 'csv') {
2420 $csv = new Text::CSV_XS { 'always_quote' => 1,
2423 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
2424 $content .= $csv->string;
2426 elsif($p->{'format'} eq 'xls') {
2427 my $XLS1 = new IO::Scalar \$content;
2428 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
2429 or return { 'error' => "Error opening .xls file: $!" };
2430 $xls = $xls_workbook->add_worksheet('DIDs');
2431 foreach ( @fields ) {
2432 $xls->write(0,$xls_c++,$_);
2437 foreach my $svc_phone ( @svc_phone ) {
2438 my @cols = map { $svc_phone->$_ } @fields;
2439 if($p->{'format'} eq 'csv') {
2440 return { 'error' => 'Unable to create CSV' }
2441 unless $csv->combine(@cols);
2442 $content .= $csv->string;
2444 elsif($p->{'format'} eq 'xls') {
2447 $xls->write($xls_r,$xls_c++,$_);
2453 $xls_workbook->close() if $p->{'format'} eq 'xls';
2455 { content => $content, format => $p->{'format'}, };
2460 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2461 return { 'error' => $session } if $context eq 'error';
2463 warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
2464 FS::TicketSystem->init();
2465 return { 'error' => 'get_ticket configuration error' }
2466 if $FS::TicketSystem::system ne 'RT_Internal';
2468 # check existence and ownership as part of this
2469 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
2470 my $rt_session = FS::TicketSystem->session('');
2471 my $Ticket = FS::TicketSystem->get_ticket_object(
2473 ticket_id => $p->{'ticket_id'},
2476 return { 'error' => 'ticket not found' } if !$Ticket;
2478 if ( length( $p->{'subject'} || '' ) ) {
2480 if ( $p->{'subject'} ne $Ticket->Subject ) {
2481 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
2482 return { 'error' => "unable to set subject: $msg" } if !$val;
2486 if(length($p->{'reply'})) {
2487 my @err_or_res = FS::TicketSystem->correspond_ticket(
2489 'ticket_id' => $p->{'ticket_id'},
2490 'content' => $p->{'reply'},
2493 return { 'error' => 'unable to reply to ticket' }
2494 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
2497 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
2498 my $err_or_ticket = FS::TicketSystem->get_ticket(
2500 'ticket_id' => $p->{'ticket_id'},
2503 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
2504 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
2506 return { 'error' => $err_or_ticket };
2509 my @custs = @{$err_or_ticket->{'custs'}};
2510 my @txns = @{$err_or_ticket->{'txns'}};
2513 # superseded by check in get_ticket_object
2514 #return { 'error' => 'invalid ticket requested' }
2515 #unless grep($_ eq $custnum, @custs);
2517 foreach my $txn ( @txns ) {
2518 push @filtered_txns, $txn
2519 if ($txn->{'type'} eq 'EmailRecord'
2520 || $txn->{'type'} eq 'Correspond'
2521 || $txn->{'type'} eq 'Create');
2524 warn "$me get_ticket: successful: \n"
2526 return { 'error' => '',
2527 'transactions' => \@filtered_txns,
2528 'ticket_fields' => $err_or_ticket->{'fields'},
2529 'ticket_id' => $p->{'ticket_id'},
2533 sub adjust_ticket_priority {
2535 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2536 return { 'error' => $session } if $context eq 'error';
2538 warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
2539 FS::TicketSystem->init;
2540 my $ss_priority = FS::TicketSystem->selfservice_priority;
2542 return { 'error' => 'adjust_ticket_priority configuration error' }
2543 if $FS::TicketSystem::system ne 'RT_Internal'
2546 my $values = $p->{'values'}; #hashref, id => priority value
2549 foreach my $id (keys %$values) {
2550 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
2551 my $Ticket = FS::TicketSystem->get_ticket_object('',
2553 'custnum' => $custnum,
2556 $ticket_error{$id} = 'ticket not found';
2560 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
2561 # We're not going to implement it for RT_External.
2562 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
2563 my $new_value = $values->{$id};
2564 next if $old_value eq $new_value;
2566 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
2568 # AddCustomFieldValue works fine (replacing any existing value) if it's
2569 # a single-valued custom field, which it should be. If it's not, you're
2570 # doing something wrong.
2572 if ( length($new_value) ) {
2573 ($val, $msg) = $Ticket->AddCustomFieldValue(
2574 Field => $ss_priority,
2575 Value => $new_value,
2579 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
2580 Field => $ss_priority,
2581 Value => $old_value,
2585 $ticket_error{$id} = $msg if !$val;
2586 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
2588 return { 'error' => '',
2589 'ticket_error' => \%ticket_error,
2590 %{ customer_info($p) } # send updated customer info back
2596 sub _custoragent_session_custnum {
2599 my($context, $session, $custnum);
2600 if ( $p->{'session_id'} ) {
2602 $context = 'customer';
2603 $session = _cache->get($p->{'session_id'})
2604 or return ( 'error' => "Can't resume session" ); #better error message
2605 $custnum = $session->{'custnum'};
2607 } elsif ( $p->{'agent_session_id'} ) {
2610 my $agent_cache = new FS::ClientAPI_SessionCache( {
2611 'namespace' => 'FS::ClientAPI::Agent',
2613 $session = $agent_cache->get($p->{'agent_session_id'})
2614 or return ( 'error' => "Can't resume session" ); #better error message
2615 $custnum = $p->{'custnum'};
2619 return ( 'error' => "Can't resume session" ); #better error message
2622 ($context, $session, $custnum);