1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
50 use FS::cust_location;
52 use FS::ClientAPI::MyAccount::quotation; # just for code organization
55 $me = '[FS::ClientAPI::MyAccount]';
57 use vars qw( @cust_main_editable_fields @location_editable_fields );
58 @cust_main_editable_fields = qw(
59 first last company daytime night fax mobile
61 payby payinfo payname paystart_month paystart_year payissue payip
62 ss paytype paystate stateid stateid_state
64 @location_editable_fields = qw(
65 address1 address2 city county state zip country
69 BEGIN { #preload to reduce time customer_info takes
70 if ( $FS::TicketSystem::system ) {
71 warn "$me: initializing ticket system\n" if $DEBUG;
72 FS::TicketSystem->init();
77 $cache ||= new FS::ClientAPI_SessionCache( {
78 'namespace' => 'FS::ClientAPI::MyAccount',
85 my($context, $session, $custnum) = _custoragent_session_custnum($p);
86 #return { 'error' => $session } if $context eq 'error';
89 if ( $context eq 'customer' && $custnum ) {
91 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
94 $sth->execute($custnum) or die $sth->errstr;
96 $agentnum = $sth->fetchrow_arrayref->[0]
97 or die "no agentnum for custnum $custnum";
99 #} elsif ( $context eq 'agent' ) {
100 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
103 $p->{'agentnum'} = $agentnum;
105 my $conf = new FS::Conf;
107 #false laziness w/Signup.pm
109 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
111 if ( $skin_info_cache_agent ) {
113 warn "$me loading cached skin info for agentnum $agentnum\n"
118 warn "$me populating skin info cache for agentnum $agentnum\n"
121 $skin_info_cache_agent = {
122 'agentnum' => $agentnum,
123 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
124 qw( company_name date_format ) ),
125 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
126 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
127 text_color link_color vlink_color hlink_color alink_color
128 font title_color title_align title_size menu_bgcolor menu_fontsize
131 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
132 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
133 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
135 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
136 qw( title_left_image title_right_image
137 menu_top_image menu_body_image menu_bottom_image
140 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
141 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
142 qw( head body_header body_footer company_address ) ),
143 'money_char' => $conf->config("money_char") || '$',
144 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
147 services.php Services
148 services.php My Services
149 services_new.php Order a new service
152 personal.php Personal Information
153 password.php Change Password
156 payment_cc.php Credit Card Payment
157 payment_ach.php Electronic Check Payment
158 payment_paypal.php PayPal Payment
159 payment_webpay.php Webpay Payments
162 usage_data.php Data usage
163 usage_cdr.php Call usage
165 tickets.php Help Desk
166 tickets.php Open Tickets
167 tickets_resolved.php Resolved Tickets
168 ticket_create.php Create a new ticket
176 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
180 #{ %$skin_info_cache_agent };
181 $skin_info_cache_agent;
188 my $conf = new FS::Conf;
192 'phone_login' => $conf->exists('selfservice_server-phone_login'),
193 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
194 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
195 'banner_image_md5' =>
196 md5_hex($conf->config_binary('selfservice-login_banner_image')),
203 sub login_banner_image {
205 my $conf = new FS::Conf;
206 my $image = $conf->config_binary('selfservice-login_banner_image');
208 'md5' => md5_hex($image),
213 #false laziness w/FS::ClientAPI::passwd::passwd
217 my $conf = new FS::Conf;
221 if ( $p->{'domain'} eq 'svc_phone'
222 && $conf->exists('selfservice_server-phone_login') ) {
224 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
225 return { error => 'Number not found.' } unless $svc_phone;
228 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
229 #return { error => 'Only primary user may log in.' }
230 # if $conf->exists('selfservice_server-primary_only')
231 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
233 return { error => 'Incorrect PIN.' }
234 unless $svc_phone->check_pin($p->{'password'});
238 } elsif ( $p->{email}
239 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
242 return { error => 'Incorrect contact password.' }
243 unless $contact->authenticate_password($p->{'password'});
245 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
246 if ( scalar(@cust_contact) == 1 ) {
247 $session->{'custnum'} = $cust_contact[0]->custnum;
248 } elsif ( scalar(@cust_contact) ) {
249 $session->{'customers'} = { map { $_->custnum => $_->cust_main->name }
253 return { error => 'No customer self-service access for contact' }; #??
258 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
260 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
261 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
263 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
264 'domsvc' => $svc_domain->svcnum, }
267 if ( $conf->exists('selfservice_server-login_svcpart') ) {
268 my @svcpart = $conf->config('selfservice_server-login_svcpart');
269 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
270 scalar( grep( $_ eq $svcpart, @svcpart ) );
275 if ( $conf->exists('selfservice_server-primary_only') ) {
278 my $cust_svc = $_->cust_svc;
279 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
280 == $cust_svc->svcpart
285 return { error => 'User not found.' } unless @svc_acct;
287 return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
289 my $svc_acct = $svc_acct[0];
291 if ( $conf->exists('selfservice_server-login_svcpart') ) {
292 my @svcpart = $conf->config('selfservice_server-login_svcpart');
293 my $svcpart = $svc_acct->cust_svc->svcpart;
294 return { error => 'Invalid user.' }
295 unless grep($_ eq $svcpart, @svcpart);
298 return { error => 'Incorrect password.' }
299 unless $svc_acct->check_password($p->{'password'});
307 $session->{'svcnum'} = $svc_x->svcnum;
309 my $cust_svc = $svc_x->cust_svc;
310 my $cust_pkg = $cust_svc->cust_pkg;
312 my $cust_main = $cust_pkg->cust_main;
313 $session->{'custnum'} = $cust_main->custnum;
314 if ( $conf->exists('pkg-balances') ) {
315 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
316 $cust_main->ncancelled_pkgs;
317 $session->{'pkgnum'} = $cust_pkg->pkgnum
318 if scalar(@cust_pkg) > 1;
322 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
323 #return { error => 'Only primary user may log in.' }
324 # if $conf->exists('selfservice_server-primary_only')
325 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
326 my $part_pkg = $cust_pkg->part_pkg;
327 return { error => 'Only primary user may log in.' }
328 if $conf->exists('selfservice_server-primary_only')
329 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
335 $session_id = sha512_hex(time(). {}. rand(). $$)
336 } until ( ! defined _cache->get($session_id) ); #just in case
338 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
339 _cache->set( $session_id, $session, $timeout );
341 return { 'error' => '',
342 'session_id' => $session_id,
349 my $skin_info = skin_info($p);
350 if ( $p->{'session_id'} ) {
351 _cache->remove($p->{'session_id'});
352 return { %$skin_info, 'error' => '' };
354 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
361 my($context, $session, $custnum) = _custoragent_session_custnum($p);
362 return { 'error' => $session } if $context eq 'error';
364 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
365 or return { 'error' => "Service not found" };
367 $session->{'svcnum'} = $svc_acct->svcnum;
369 my $conf = new FS::Conf;
370 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
371 _cache->set( $p->{'session_id'}, $session, $timeout );
373 return { 'error' => '' };
379 my($context, $session, $custnum) = _custoragent_session_custnum($p);
380 return { 'error' => $session } if $context eq 'error';
382 $session->{'custnum'} = $p->{'custnum'}
383 if exists $session->{'customers'}{ $p->{'custnum'} };
385 my $conf = new FS::Conf;
386 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
387 _cache->set( $p->{'session_id'}, $session, $timeout );
389 return { 'error' => '',
390 %{ customer_info( { session_id=>$p->{'session_id'} } ) },
394 sub payment_gateway {
396 # takes a cust_main and a cust_payby entry, returns the payment_gateway
397 my $conf = new FS::Conf;
398 my $cust_main = shift;
399 my $cust_payby = shift;
400 my $gatewaynum = $conf->config('selfservice-payment_gateway');
402 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
403 die "configured gatewaynum $gatewaynum not found!" if !$pg;
407 return '' if ! FS::payby->realtime($cust_payby);
408 my $pg = $cust_main->agent->payment_gateway(
409 'method' => FS::payby->payby2bop($cust_payby),
419 my $conf = new FS::Conf;
421 my $info = skin_info($p);
423 use vars qw( $cust_paybys ); #cache for performance
424 unless ( $cust_paybys ) {
426 my %cust_paybys = map { $_ => 1 }
427 map { FS::payby->payby2payment($_) }
428 $conf->config('signup_server-payby');
430 $cust_paybys = [ keys %cust_paybys ];
433 $info->{'cust_paybys'} = $cust_paybys;
435 my($context, $session, $custnum) = _custoragent_session_custnum($p);
436 return { 'error' => $session } if $context eq 'error';
438 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
440 $info->{'hide_payment_fields'} = [
442 my $pg = $cust_main && payment_gateway($cust_main, $_);
443 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
444 } @{ $info->{cust_paybys} }
447 $info->{'self_suspend_reason'} =
448 $conf->config('selfservice-self_suspend_reason',
449 $cust_main ? $cust_main->agentnum : ''
452 $info->{'edit_ticket_subject'} =
453 $conf->exists('ticket_system-selfservice_edit_subject') &&
454 $cust_main && $cust_main->edit_subject;
456 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
458 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
461 'custnum' => $custnum,
462 'access_pkgnum' => $session->{'pkgnum'},
463 'access_svcnum' => $session->{'svcnum'},
470 my($context, $session, $custnum) = _custoragent_session_custnum($p);
471 return { 'error' => $session } if $context eq 'error';
475 my $conf = new FS::Conf;
476 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
478 # if ( $FS::TicketSystem::system ) {
479 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
480 # FS::TicketSystem->init();
483 if ( $custnum ) { #customer record
485 %return = ( %return, %{ customer_info_short($p) } );
487 #redundant with customer_info_short, but we need it for several things below
488 my $search = { 'custnum' => $custnum };
489 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
490 my $cust_main = qsearchs('cust_main', $search )
491 or return { 'error' => "customer_info: unknown custnum $custnum" };
493 my $list_tickets = list_tickets($p);
494 $return{'tickets'} = $list_tickets->{'tickets'};
496 if ( $session->{'pkgnum'} ) {
497 #XXX open invoices in the pkg-balances case
499 $return{'money_char'} = $conf->config("money_char") || '$';
502 invnum => $_->invnum,
503 date => time2str("%b %o, %Y", $_->_date),
505 charged => $_->charged,
507 } $cust_main->open_cust_bill;
508 $return{open_invoices} = \@open;
510 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
511 my $sth = dbh->prepare($sql) or die dbh->errstr;
512 $sth->execute($custnum) or die $sth->errstr;
513 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
514 $return{'last_invoice_date_pretty'} =
515 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
518 #customer_info_short always has nobalance on..
519 $return{small_custview} =
520 small_custview( $cust_main,
521 $return{countrydefault},
522 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
525 $return{has_ship_address} = $cust_main->has_ship_address;
526 $return{status} = $cust_main->status_label; #$cust_main->status; #better to break anyone obscurely testing for strings in self-service than to have to upgrade every front-end to get the new status to display
527 $return{statuscolor} = $cust_main->statuscolor;
528 $return{status_label} = $cust_main->status_label;
530 # compatibility: some places in selfservice use this to determine
531 # if there's a ship address
532 if ( $return{has_ship_address} ) {
533 $return{ship_last} = $cust_main->last;
534 $return{ship_first} = $cust_main->first;
537 if (scalar($conf->config('support_packages'))) {
538 my @support_services = ();
539 foreach ($cust_main->support_services) {
540 my $seconds = $_->svc_x->seconds || 0;
541 my $time_remaining = (($seconds < 0) ? '-' : '' ).
542 int(abs($seconds)/3600)."h".
543 sprintf("%02d",(abs($seconds)%3600)/60)."m";
544 my $cust_pkg = $_->cust_pkg;
547 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
548 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
549 push @support_services, { svcnum => $_->svcnum,
550 time => $time_remaining,
555 $return{support_services} = \@support_services;
558 if ( $conf->config('prepayment_discounts-credit_type') ) {
560 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
563 } elsif ( $session->{'svcnum'} ) { #no customer record
565 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
566 or die "unknown svcnum";
567 $return{name} = $svc_acct->email;
571 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
575 return { 'error' => '',
576 'custnum' => $custnum,
582 sub customer_info_short {
585 my($context, $session, $custnum) = _custoragent_session_custnum($p);
586 return { 'error' => $session } if $context eq 'error';
590 my $conf = new FS::Conf;
592 if ( $custnum ) { #customer record
594 my $search = { 'custnum' => $custnum };
595 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
596 my $cust_main = qsearchs('cust_main', $search )
597 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
599 $return{display_custnum} = $cust_main->display_custnum;
601 if ( $session->{'pkgnum'} ) {
602 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
603 #next_bill_date from cust_pkg?
605 $return{balance} = $cust_main->balance;
606 $return{next_bill_date} = $cust_main->next_bill_date;
607 $return{next_bill_date_pretty} =
608 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
612 $return{countrydefault} = scalar($conf->config('countrydefault'));
614 $return{small_custview} =
615 small_custview( $cust_main,
616 $return{countrydefault},
620 $return{first} = $cust_main->first;
621 $return{'last'} = $cust_main->get('last');
622 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
624 $return{payby} = $cust_main->payby;
626 #none of these are terribly expensive if we want 'em...
627 for (@cust_main_editable_fields) {
628 $return{$_} = $cust_main->get($_);
630 #maybe a little more expensive, but it should be cached by now
631 for (@location_editable_fields) {
632 $return{$_} = $cust_main->bill_location->get($_)
633 if $cust_main->bill_locationnum;
634 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
635 if $cust_main->ship_locationnum;
638 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
639 $return{payinfo} = $cust_main->paymask;
640 @return{'month', 'year'} = $cust_main->paydate_monthyear;
643 my @invoicing_list = $cust_main->invoicing_list;
644 $return{'invoicing_list'} =
645 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
646 $return{'postal_invoicing'} =
647 0 < ( grep { $_ eq 'POST' } @invoicing_list );
649 if ( $session->{'svcnum'} ) {
650 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
651 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
652 $return{'svcnum'} = $session->{'svcnum'};
655 } elsif ( $session->{'svcnum'} ) { #no customer record
657 #uuh, not supproted yet... die?
658 return { 'error' => 'customer_info_short not yet supported as agent' };
662 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
666 return { 'error' => '',
667 'custnum' => $custnum,
672 sub billing_history {
675 my($context, $session, $custnum) = _custoragent_session_custnum($p);
676 return { 'error' => $session } if $context eq 'error';
678 return { 'error' => 'No customer' } unless $custnum;
680 my $search = { 'custnum' => $custnum };
681 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
682 my $cust_main = qsearchs('cust_main', $search )
683 or return { 'error' => "unknown custnum $custnum" };
687 if ( $session->{'pkgnum'} ) {
688 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
689 #next_bill_date from cust_pkg?
690 return { 'error' => 'No history for package' };
693 $return{balance} = $cust_main->balance;
694 $return{next_bill_date} = $cust_main->next_bill_date;
695 $return{next_bill_date_pretty} =
696 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
699 my $conf = new FS::Conf;
701 $return{'history'} = [
702 $cust_main->payment_history(
703 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
708 $return{'money_char'} = $conf->config("money_char") || '$',
716 my $session = _cache->get($p->{'session_id'})
717 or return { 'error' => "Can't resume session" }; #better error message
719 my $custnum = $session->{'custnum'}
720 or return { 'error' => "no customer record" };
722 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
723 or return { 'error' => "unknown custnum $custnum" };
725 my $new = new FS::cust_main { $cust_main->hash };
727 $new->set( $_ => $p->{$_} )
728 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
730 if ( exists($p->{address1}) ) {
731 my $bill_location = FS::cust_location->new({
732 map { $_ => $p->{$_} } @location_editable_fields
734 # if this is unchanged from before, cust_main::replace will ignore it
735 $new->set('bill_location' => $bill_location);
738 if ( exists($p->{ship_address1}) ) {
739 my $ship_location = FS::cust_location->new({
740 map { $_ => $p->{"ship_$_"} } @location_editable_fields
742 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
743 # Selfservice unfortunately tries to indicate "same as billing
744 # address" by sending all fields empty. Did this ever work?
745 $ship_location = $cust_main->bill_location;
747 $new->set('ship_location' => $ship_location);
749 # but if it hasn't been passed in at all, leave ship_location alone--
750 # DON'T change it to match bill_location.
753 if (exists($p->{'payby'})) {
754 $p->{'payby'} =~ /^([A-Z]{4})$/
755 or return { 'error' => "illegal_payby " . $p->{'payby'} };
759 my $conf = new FS::Conf;
761 if ( $payby =~ /^(CARD|DCRD)$/ ) {
763 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
765 if ( $new->payinfo eq $cust_main->paymask ) {
766 $new->payinfo($cust_main->payinfo);
767 $new->paycvv( $p->{'paycvv'} || $cust_main->paycvv );
769 $new->payinfo($p->{'payinfo'});
770 return { 'error' => 'CVV2 is required' }
771 if ! $p->{'paycvv'} && $conf->exists('selfservice-onfile_require_cvv');
772 $new->paycvv( $p->{'paycvv'} )
775 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
777 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
780 $p->{'payinfo1'} =~ /^([\dx]+)$/
781 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
783 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
784 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
786 $payinfo = $payinfo1. '@'. $payinfo2;
788 $new->payinfo( ($payinfo eq $cust_main->paymask)
789 ? $cust_main->payinfo
793 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
795 } elsif ( $payby =~ /^(BILL)$/ ) {
797 } elsif ( $payby ) { #notyet ready
798 return { 'error' => "unknown payby $payby" };
802 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
803 #false laziness with httemplate/edit/process/cust_main.cgi
804 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
805 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
807 @invoicing_list = $cust_main->invoicing_list;
810 my $error = $new->replace($cust_main, \@invoicing_list);
811 return { 'error' => $error } if $error;
814 return { 'error' => '' };
819 my $session = _cache->get($p->{'session_id'})
820 or return { 'error' => "Can't resume session" }; #better error message
826 my $conf = new FS::Conf;
827 use vars qw($payment_info); #cache for performance
828 unless ( $payment_info ) {
830 my %states = map { $_->state => 1 }
831 qsearch('cust_main_county', {
832 'country' => $conf->config('countrydefault') || 'US'
835 my %cust_paybys = map { $_ => 1 }
836 map { FS::payby->payby2payment($_) }
837 $conf->config('signup_server-payby');
839 my @cust_paybys = keys %cust_paybys;
843 #list all counties/states/countries
844 'cust_main_county' =>
845 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
847 #shortcut for one-country folks
849 [ sort { $a cmp $b } keys %states ],
851 'card_types' => card_types(),
853 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
854 'require_cvv' => $conf->exists('selfservice-require_cvv'),
855 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
857 'paytypes' => [ @FS::cust_main::paytypes ],
859 'paybys' => [ $conf->config('signup_server-payby') ],
860 'cust_paybys' => \@cust_paybys,
862 'stateid_label' => FS::Msgcat::_gettext('stateid'),
863 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
865 'show_ss' => $conf->exists('show_ss'),
866 'show_stateid' => $conf->exists('show_stateid'),
867 'show_paystate' => $conf->exists('show_bankstate'),
869 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
871 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
880 my %return = %$payment_info;
882 my $custnum = $session->{'custnum'};
884 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
885 or return { 'error' => "unknown custnum $custnum" };
887 $return{'hide_payment_fields'} = [
889 my $pg = payment_gateway($cust_main, $_);
890 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
891 } @{ $return{cust_paybys} }
894 $return{balance} = $cust_main->balance; #XXX pkg-balances?
896 $return{payname} = $cust_main->payname
897 || ( $cust_main->first. ' '. $cust_main->get('last') );
899 $return{$_} = $cust_main->bill_location->get($_)
900 for qw(address1 address2 city state zip);
902 $return{payby} = $cust_main->payby;
903 $return{stateid_state} = $cust_main->stateid_state;
905 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
906 $return{card_type} = cardtype($cust_main->payinfo);
907 $return{payinfo} = $cust_main->paymask;
909 @return{'month', 'year'} = $cust_main->paydate_monthyear;
913 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
914 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
915 $return{payinfo1} = $payinfo1;
916 $return{payinfo2} = $payinfo2;
917 $return{paytype} = $cust_main->paytype;
918 $return{paystate} = $cust_main->paystate;
919 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
922 if ( $conf->config('prepayment_discounts-credit_type') ) {
924 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
927 #doubleclick protection
929 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
930 $return{paybatch} = $return{payunique}; #back compat
932 return { 'error' => '',
938 #some false laziness with httemplate/process/payment.cgi - look there for
939 #ACH and CVV support stuff
941 sub validate_payment {
944 my $session = _cache->get($p->{'session_id'})
945 or return { 'error' => "Can't resume session" }; #better error message
947 my $custnum = $session->{'custnum'};
949 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
950 or return { 'error' => "unknown custnum $custnum" };
952 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
953 or return { 'error' => gettext('illegal_amount') };
955 return { error => 'Amount must be greater than 0' } unless $amount > 0;
957 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
958 #changing the hidden form values
959 my $conf = new FS::Conf;
960 my $fee_display = $conf->config('selfservice_process-display') || 'add';
961 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
962 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
963 if ( $fee_display eq 'add'
965 and ! $fee_skip_first || scalar($cust_main->cust_pay)
968 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
969 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
972 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
973 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
974 my $discount_term = $1;
976 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
977 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
980 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
981 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
984 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
985 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
988 $payunique = $paybatch if ! length($payunique) && length($paybatch);
990 $p->{'payby'} ||= 'CARD';
991 $p->{'payby'} =~ /^([A-Z]{4})$/
992 or return { 'error' => "illegal_payby " . $p->{'payby'} };
995 #false laziness w/process/payment.cgi
998 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
1000 $p->{'payinfo1'} =~ /^([\dx]+)$/
1001 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1003 $p->{'payinfo2'} =~ /^([\dx]+)$/
1004 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1006 $payinfo = $payinfo1. '@'. $payinfo2;
1008 $payinfo = $cust_main->payinfo
1009 if $cust_main->paymask eq $payinfo;
1011 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1013 $payinfo = $p->{'payinfo'};
1017 #more intelligent matching will be needed here if you change
1018 #card_masking_method and don't remove existing paymasks
1019 if ( $cust_main->paymask eq $payinfo ) {
1020 $payinfo = $cust_main->payinfo;
1024 $payinfo =~ s/\D//g;
1025 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1026 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1030 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1031 return { 'error' => gettext('unknown_card_type') }
1032 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1034 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1035 if ( cardtype($payinfo) eq 'American Express card' ) {
1036 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1037 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1040 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1041 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1044 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1045 return { 'error' => 'CVV2 is required' };
1046 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1047 return { 'error' => 'CVV2 is required' };
1051 die "unknown payby $payby";
1054 my %payby2fields = (
1055 'CARD' => [ qw( paystart_month paystart_year payissue payip
1056 address1 address2 city state zip country ) ],
1057 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1061 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1064 'cust_main' => $cust_main, #XXX or just custnum??
1065 'amount' => sprintf('%.2f', $amount),
1067 'payinfo' => $payinfo,
1068 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1069 'card_type' => $card_type,
1070 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1071 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1072 'month' => $p->{'month'},
1073 'year' => $p->{'year'},
1074 'payname' => $payname,
1075 'payunique' => $payunique,
1076 'paybatch' => $paybatch,
1077 'paycvv' => $paycvv,
1078 'payname' => $payname,
1079 'discount_term' => $discount_term,
1080 'pkgnum' => $session->{'pkgnum'},
1081 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1091 my $validate = validate_payment($p);
1092 return $validate if $validate->{'error'};
1094 my $conf = new FS::Conf;
1095 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1096 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1098 +{ map { $_=>$validate->{$_} }
1099 qw( card_type paymask payname paydate_pretty month year amount
1100 address1 address2 city state zip country
1106 sub process_stored_payment {
1109 my $session_id = $p->{'session_id'};
1111 my $payment_info = _cache->get( "payment_$session_id" )
1112 or return { 'error' => "Can't resume session" }; #better error message
1114 do_process_payment($payment_info);
1118 sub process_payment {
1121 my $payment_info = validate_payment($p);
1122 return $payment_info if $payment_info->{'error'};
1124 do_process_payment($payment_info);
1128 sub do_process_payment {
1129 my $validate = shift;
1131 my $cust_main = $validate->{'cust_main'};
1133 my $amount = delete $validate->{'amount'};
1136 my $payby = delete $validate->{'payby'};
1138 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1142 'paynum_ref' => \$paynum,
1145 return { 'error' => $error } if $error;
1147 #no error, so order the fee package if applicable...
1148 my $conf = new FS::Conf;
1149 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1150 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1152 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1154 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1156 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1157 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1160 #and generate an invoice for it now too
1161 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1162 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1167 $cust_main->apply_payments;
1169 if ( $validate->{'save'} ) {
1170 my $new = new FS::cust_main { $cust_main->hash };
1171 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1172 $new->set( $_ => $validate->{$_} )
1173 foreach qw( payname paystart_month paystart_year payissue payip );
1174 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1176 my $bill_location = FS::cust_location->new({
1177 map { $_ => $validate->{$_} }
1178 qw(address1 address2 city state country zip)
1180 $new->set('bill_location' => $bill_location);
1181 # but don't allow the service address to change this way.
1183 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1184 $new->set( $_ => $validate->{$_} )
1185 foreach qw( payname payip paytype paystate
1186 stateid stateid_state );
1187 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1189 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1190 $new->set( 'paydate' => $validate->{'paydate'} );
1191 my $error = $new->replace($cust_main);
1193 #no, this causes customers to process their payments again
1194 #return { 'error' => $error };
1195 #XXX just warn verosely for now so i can figure out how these happen in
1196 # the first place, eventually should redirect them to the "change
1197 #address" page but indicate the payment did process??
1198 delete($validate->{'payinfo'}); #don't want to log this!
1199 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1200 "NEW: ". Dumper($new)."\n".
1201 "OLD: ". Dumper($cust_main)."\n".
1202 "PACKET: ". Dumper($validate)."\n";
1210 my $receipt_html = '';
1212 # currently supported for realtime CC only; send receipt data to SS
1213 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1216 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1219 <TD ALIGN="right">Payment#</TD>
1220 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1224 <TD ALIGN="right">Date</TD>
1226 <TD BGCOLOR="#FFFFFF"><B>! .
1227 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1233 <TD ALIGN="right">Amount</TD>
1234 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1239 <TD ALIGN="right">Payment method</TD>
1240 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1253 'amount' => sprintf('%.2f', $cust_pay->paid),
1254 'date' => $cust_pay->_date,
1255 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1256 'time_pretty' => time2str('%T', $cust_pay->_date),
1257 'auth_num' => $cust_pay->auth,
1258 'order_num' => $cust_pay->order_number,
1259 'receipt_html' => $receipt_html,
1266 'receipt_html' => '',
1273 sub realtime_collect {
1276 my $session = _cache->get($p->{'session_id'})
1277 or return { 'error' => "Can't resume session" }; #better error message
1279 my $custnum = $session->{'custnum'};
1281 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1282 or return { 'error' => "unknown custnum $custnum" };
1285 if ( $p->{'amount'} ) {
1286 $amount = $p->{'amount'};
1288 elsif ( $session->{'pkgnum'} ) {
1289 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1292 $amount = $cust_main->balance;
1295 my $error = $cust_main->realtime_collect(
1296 'method' => $p->{'method'},
1297 'amount' => $amount,
1298 'pkgnum' => $session->{'pkgnum'},
1299 'session_id' => $p->{'session_id'},
1303 return { 'error' => $error } unless ref( $error );
1305 return { 'error' => '', amount => $amount, %$error };
1308 sub start_thirdparty {
1310 my $session = _cache->get($p->{'session_id'})
1311 or return { 'error' => "Can't resume session" }; #better error message
1312 my $custnum = $session->{'custnum'};
1313 my $cust_main = FS::cust_main->by_key($custnum);
1315 my $amount = $p->{'amount'}
1316 or return { error => 'no amount' };
1318 my $result = $cust_main->create_payment(
1319 'method' => $p->{'method'},
1320 'amount' => $p->{'amount'},
1321 'pkgnum' => $session->{'pkgnum'},
1322 'session_id' => $p->{'session_id'},
1325 if ( ref($result) ) { # hashref or error
1328 return { error => $result };
1332 sub finish_thirdparty {
1334 my $session_id = delete $p->{'session_id'};
1335 my $session = _cache->get($session_id)
1336 or return { 'error' => "Can't resume session" };
1337 my $custnum = $session->{'custnum'};
1338 my $cust_main = FS::cust_main->by_key($custnum);
1340 if ( $p->{_cancel} ) {
1341 # customer backed out of making a payment
1342 return $cust_main->cancel_payment( $session_id );
1344 my $result = $cust_main->execute_payment( $session_id, %$p );
1345 if ( ref($result) ) {
1348 return { error => $result };
1352 sub process_payment_order_pkg {
1355 my $hr = process_payment($p);
1356 return $hr if $hr->{'error'};
1361 sub process_payment_order_renew {
1364 my $hr = process_payment($p);
1365 return $hr if $hr->{'error'};
1370 sub process_prepay {
1374 my $session = _cache->get($p->{'session_id'})
1375 or return { 'error' => "Can't resume session" }; #better error message
1379 my $custnum = $session->{'custnum'};
1381 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1382 or return { 'error' => "unknown custnum $custnum" };
1384 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1385 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1393 return { 'error' => $error } if $error;
1395 return { 'error' => '',
1396 'amount' => $amount,
1397 'seconds' => $seconds,
1398 'duration' => duration_exact($seconds),
1399 'upbytes' => $upbytes,
1400 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1401 'downbytes' => $downbytes,
1402 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1403 'totalbytes'=> $totalbytes,
1404 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1411 my $session = _cache->get($p->{'session_id'})
1412 or return { 'error' => "Can't resume session" }; #better error message
1414 my $custnum = $session->{'custnum'};
1416 my $invnum = $p->{'invnum'};
1418 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1419 'custnum' => $custnum } )
1420 or return { 'error' => "Can't find invnum" };
1424 return { 'error' => '',
1425 'invnum' => $invnum,
1426 'invoice_text' => join('', $cust_bill->print_text ),
1427 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1434 my $session = _cache->get($p->{'session_id'})
1435 or return { 'error' => "Can't resume session" }; #better error message
1437 my $custnum = $session->{'custnum'};
1439 my $invnum = $p->{'invnum'};
1441 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1442 'custnum' => $custnum } )
1443 or return { 'error' => "Can't find invnum" };
1447 return { 'error' => '',
1448 'invnum' => $invnum,
1449 'invoice_pdf' => $cust_bill->print_pdf({
1450 'unsquelch_cdr' => 1,
1451 'locale' => $p->{'locale'},
1457 sub legacy_invoice {
1459 my $session = _cache->get($p->{'session_id'})
1460 or return { 'error' => "Can't resume session" }; #better error message
1462 my $custnum = $session->{'custnum'};
1464 my $legacyinvnum = $p->{'legacyinvnum'};
1467 'legacyinvnum' => $legacyinvnum,
1468 'custnum' => $custnum,
1471 my $legacy_cust_bill =
1472 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1473 || qsearchs('legacy_cust_bill', \%hash )
1474 or return { 'error' => "Can't find legacyinvnum" };
1478 return { 'error' => '',
1479 'legacyinvnum' => $legacyinvnum,
1480 'legacyid' => $legacy_cust_bill->legacyid,
1481 'invoice_html' => $legacy_cust_bill->content_html,
1486 sub legacy_invoice_pdf {
1488 my $session = _cache->get($p->{'session_id'})
1489 or return { 'error' => "Can't resume session" }; #better error message
1491 my $custnum = $session->{'custnum'};
1493 my $legacyinvnum = $p->{'legacyinvnum'};
1495 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1496 'legacyinvnum' => $legacyinvnum,
1497 'custnum' => $custnum,
1498 }) or return { 'error' => "Can't find legacyinvnum" };
1502 return { 'error' => '',
1503 'legacyinvnum' => $legacyinvnum,
1504 'legacyid' => $legacy_cust_bill->legacyid,
1505 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1513 #sessioning for this? how do we get the session id to the backend invoice
1514 # template so it can add it to the link, blah
1517 if ( $p->{'invnum'} ) {
1518 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1519 or return { 'error' => 'unknown invnum' };
1520 $agentnum = $cust_bill->cust_main->agentnum;
1523 my $templatename = $p->{'template'} || $p->{'templatename'};
1525 #false laziness-ish w/view/cust_bill-logo.cgi
1527 my $conf = new FS::Conf;
1528 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1529 $templatename = "_$1";
1534 my $filename = "logo$templatename.png";
1536 return { 'error' => '',
1537 'logo' => $conf->config_binary($filename, $agentnum),
1538 'content_type' => 'image/png', #should allow gif, jpg too
1545 my $session = _cache->get($p->{'session_id'})
1546 or return { 'error' => "Can't resume session" }; #better error message
1548 my $custnum = $session->{'custnum'};
1550 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1551 or return { 'error' => "unknown custnum $custnum" };
1553 my $conf = new FS::Conf;
1555 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1557 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1562 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1563 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1564 my $owed = $_->owed;
1566 +{ 'invnum' => $_->invnum,
1567 '_date' => $_->_date,
1568 'date' => time2str("%b %o, %Y", $_->_date),
1569 'date_short' => time2str("%m-%d-%Y", $_->_date),
1570 'previous' => sprintf('%.2f', ($_->previous)[0]),
1571 'charged' => sprintf('%.2f', $_->charged),
1572 'owed' => sprintf('%.2f', $owed),
1573 'balance' => sprintf('%.2f', $balance),
1574 'lastpay' => @payments_and_credits
1575 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1581 return { 'error' => '',
1582 'balance' => $cust_main->balance,
1583 'money_char' => $conf->config("money_char") || '$',
1584 'invoices' => $invoices,
1585 'legacy_invoices' => [
1587 +{ 'legacyinvnum' => $_->legacyinvnum,
1588 'legacyid' => $_->legacyid,
1589 '_date' => $_->_date,
1590 'date' => time2str("%b %o, %Y", $_->_date),
1591 'date_short' => time2str("%m-%d-%Y", $_->_date),
1592 'charged' => sprintf('%.2f', $_->charged),
1593 'has_content' => ( length($_->content_pdf)
1594 || length($_->content_html) ),
1604 my $session = _cache->get($p->{'session_id'})
1605 or return { 'error' => "Can't resume session" }; #better error message
1607 my $custnum = $session->{'custnum'};
1609 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1610 or return { 'error' => "unknown custnum $custnum" };
1612 my @errors = $cust_main->cancel( 'quiet'=>1 );
1614 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1616 return { 'error' => $error };
1623 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1624 return { 'error' => $session } if $context eq 'error';
1626 my $search = { 'custnum' => $custnum };
1627 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1628 my $cust_main = qsearchs('cust_main', $search )
1629 or return { 'error' => "unknown custnum $custnum" };
1631 my $conf = new FS::Conf;
1632 my $immutable = $conf->exists('selfservice_immutable-package');
1634 # the duplication below is necessary:
1635 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1636 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1637 # non-backwards-compatible change breaking the software of anyone using the API
1638 # instead of the stock selfservice
1639 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1640 if( $conf->exists('selfservice_server-view-wholesale') ) {
1641 return { 'svcnum' => $session->{'svcnum'},
1642 'custnum' => $custnum,
1643 'cust_pkg' => [ map {
1645 immutable => $immutable,
1646 part_pkg => [ map $_->hashref, $_->part_pkg ],
1648 [ map $_->hashref, $_->available_part_svc ],
1650 [ map { my $ref = { $_->hash,
1651 label => [ $_->label ],
1653 $ref->{_password} = $_->svc_x->_password
1654 if $context eq 'agent'
1655 && $conf->exists('agent-showpasswords')
1656 && $_->part_svc->svcdb eq 'svc_acct';
1661 } $cust_main->cust_pkg
1664 small_custview( $cust_main, $conf->config('countrydefault') ),
1665 'wholesale_view' => 1,
1666 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1667 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1668 'lnp' => $conf->exists('svc_phone-lnp'),
1672 { 'svcnum' => $session->{'svcnum'},
1673 'custnum' => $custnum,
1674 'cust_pkg' => [ map {
1675 my $primary_cust_svc = $_->primary_cust_svc;
1678 immutable => $immutable,
1679 pkg_label => $_->pkg_locale,
1680 status => $_->status,
1681 statuscolor => $_->statuscolor,
1683 [ map { $_->hashref }
1684 grep { $_->selfservice_access ne 'hidden' }
1685 $_->available_part_svc
1688 [ map { my $ref = { $_->hash,
1689 label => [ $_->label ],
1691 $ref->{_password} = $_->svc_x->_password
1692 if $context eq 'agent'
1693 && $conf->exists('agent-showpasswords')
1694 && $_->part_svc->svcdb eq 'svc_acct';
1695 $ref->{svchash} = { $_->svc_x->hash } if
1696 $_->part_svc->svcdb eq 'svc_phone';
1697 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1698 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1701 grep { $_->part_svc->selfservice_access ne 'hidden' }
1706 ? { $primary_cust_svc->hash,
1707 label => [ $primary_cust_svc->label ],
1708 finger => $primary_cust_svc->svc_x->finger, #uuh
1709 $primary_cust_svc->part_svc->hash,
1713 } $cust_main->ncancelled_pkgs
1716 small_custview( $cust_main, $conf->config('countrydefault') ),
1717 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1725 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1726 return { 'error' => $session } if $context eq 'error';
1728 my $conf = new FS::Conf;
1730 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1731 my $search = { 'custnum' => $custnum };
1732 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1733 my $cust_main = qsearchs('cust_main', $search )
1734 or return { 'error' => "unknown custnum $custnum" };
1736 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1737 if ( ! $pkgnum && $p->{'svcnum'} ) {
1738 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1739 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1743 my @cust_pkg_usage = ();
1744 foreach my $cust_pkg ( $p->{'ncancelled'}
1745 ? $cust_main->ncancelled_pkgs
1746 : $cust_main->unsuspended_pkgs ) {
1747 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1748 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1749 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1752 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1755 foreach (@cust_pkg_usage) {
1756 my $part = $_->part_pkg_usage;
1757 my $tag = $part->description . ($part->shared ? 1 : 0);
1758 my $row = $usage_pools{$tag}
1759 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1760 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1761 $row->[2] += $part->minutes; # minutes total
1763 } # otherwise just leave them empty
1765 if ( $p->{'svcdb'} ) {
1766 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1768 : ref($p->{'svcdb'}) eq 'ARRAY'
1769 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1770 : { $p->{'svcdb'} => 1 };
1771 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1774 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1777 my @svcs; # stuff to return to the client
1778 foreach my $cust_svc (@cust_svc) {
1779 my $svc_x = $cust_svc->svc_x;
1780 my($label, $value) = $cust_svc->label;
1781 my $part_svc = $cust_svc->part_svc;
1782 my $svcdb = $part_svc->svcdb;
1783 my $cust_pkg = $cust_svc->cust_pkg;
1784 my $part_pkg = $cust_pkg->part_pkg;
1787 'svcnum' => $cust_svc->svcnum,
1788 'display_svcnum' => $cust_svc->display_svcnum,
1792 'pkg_label' => $cust_pkg->pkg_locale,
1793 'pkg_status' => $cust_pkg->status,
1794 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1797 # would it make sense to put this in a svc_* method?
1799 if ( $svcdb eq 'svc_acct' ) {
1800 foreach (qw(username email finger seconds)) {
1801 $hash{$_} = $svc_x->$_;
1807 'upbytes' => display_bytecount($svc_x->upbytes),
1808 'downbytes' => display_bytecount($svc_x->downbytes),
1809 'totalbytes' => display_bytecount($svc_x->totalbytes),
1811 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1812 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1813 'recharge_upbytes' =>
1814 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1815 'recharge_downbytes' =>
1816 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1817 'recharge_totalbytes' =>
1818 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1823 } elsif ( $svcdb eq 'svc_dsl' ) {
1825 $hash{'phonenum'} = $svc_x->phonenum;
1826 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1827 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1828 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1831 $hash{'name'} = $cust_main->name;
1833 # no usage to hide here
1835 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
1837 # could potentially show lots of things...
1838 $hash{'outbound'} = 1;
1839 $hash{'inbound'} = 0;
1840 if ( $svcdb eq 'svc_phone' ) {
1841 if ( $part_pkg->plan eq 'voip_inbound' ) {
1842 $hash{'outbound'} = 0;
1843 $hash{'inbound'} = 1;
1844 } elsif ( $part_pkg->option('selfservice_inbound_format')
1845 or $conf->config('selfservice-default_inbound_cdr_format')
1847 $hash{'inbound'} = 1;
1850 foreach (qw(inbound outbound)) {
1851 # hmm...we can't filter by status here, because there might
1852 # not be cdr_terminations at all. have to go by date.
1853 # find all since the last bill date.
1854 # XXX cdr types? we are going to need them.
1856 my $sum_cdr = $svc_x->sum_cdrs(
1857 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1858 'begin' => ($cust_pkg->last_bill || 0),
1860 'disable_charged_party' => 1,
1862 $hash{$_} = $sum_cdr->hashref;
1865 } # not hiding usage
1869 } # foreach $cust_svc
1872 'svcnum' => $session->{'svcnum'},
1873 'custnum' => $custnum,
1874 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1875 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1878 map { $usage_pools{$_} }
1882 'hide_usage' => $hide_usage,
1887 sub _customer_svc_x {
1888 my($custnum, $svcnum, $table) = (shift, shift, shift);
1889 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1891 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1892 my $search = " AND custnum = $1";
1893 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1896 'table' => ($table || 'svc_acct'),
1897 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1898 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1899 #'LEFT JOIN cust_main USING ( custnum ) ',
1900 'hashref' => $hashref,
1901 'extra_sql' => $search, #important
1906 sub svc_status_html {
1909 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1910 return { 'error' => $session } if $context eq 'error';
1912 #XXX only svc_dsl for now
1913 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1914 or return { 'error' => "Service not found" };
1916 my $html = $svc_x->getstatus_html;
1918 return { 'html' => $html };
1922 sub svc_status_hash {
1925 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1926 return { 'error' => $session } if $context eq 'error';
1928 #XXX only svc_acct for now
1929 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1930 or return { 'error' => "Service not found" };
1932 my ( $html, $hashref ) = $svc_x->export_getstatus;
1937 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1938 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1939 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1940 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1941 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1944 my( $p, $method ) = @_;
1946 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1947 return { 'error' => $session } if $context eq 'error';
1949 #XXX only svc_acct for now
1950 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1951 or return { 'error' => "Service not found" };
1953 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1955 my $error = $svc_x->$method($p); #$p? returns error?
1956 return { 'error' => $error } if $error;
1958 return {}; #? { 'error' => '' }
1962 sub acct_forward_info {
1965 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1966 return { 'error' => $session } if $context eq 'error';
1968 my $svc_forward = _customer_svc_x( $custnum,
1969 { 'srcsvc' => $p->{'svcnum'} },
1972 or return { 'error' => '',
1976 return { 'error' => '',
1977 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1982 sub process_acct_forward {
1984 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1985 return { 'error' => $session } if $context eq 'error';
1987 my $old = _customer_svc_x( $custnum,
1988 { 'srcsvc' => $p->{'svcnum'} },
1992 if ( $p->{'dst'} eq '' ) {
1994 my $error = $old->delete;
1995 return { 'error' => $error };
1997 return { 'error' => '' };
2000 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2001 'dst' => $p->{'dst'},
2006 $new->svcnum($old->svcnum);
2007 my $cust_svc = $old->cust_svc;
2008 $new->svcpart($old->svcpart);
2009 $new->pkgnuym($old->pkgnum);
2010 $error = $new->replace($old);
2012 my $conf = new FS::Conf;
2013 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2015 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2016 or return { 'error' => 'No service' }; #how would we even get here?
2018 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2020 $error = $new->insert;
2023 return { 'error' => $error };
2027 sub list_dsl_devices {
2030 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2031 return { 'error' => $session } if $context eq 'error';
2033 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2034 or return { 'error' => "Service not found" };
2037 'devices' => [ map {
2038 +{ 'mac_addr' => $_->mac_addr };
2039 } $svc_dsl->dsl_device
2045 sub add_dsl_device {
2048 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2049 return { 'error' => $session } if $context eq 'error';
2051 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2052 or return { 'error' => "Service not found" };
2054 return { 'error' => 'No MAC address supplied' }
2055 unless length($p->{'mac_addr'});
2057 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2058 'mac_addr' => scalar($p->{'mac_addr'}),
2060 my $error = $dsl_device->insert;
2061 return { 'error' => $error };
2065 sub delete_dsl_device {
2068 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2069 return { 'error' => $session } if $context eq 'error';
2071 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2072 or return { 'error' => "Service not found" };
2074 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2075 'mac_addr' => scalar($p->{'mac_addr'}),
2078 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2080 my $error = $dsl_device->delete;
2081 return { 'error' => $error };
2087 _usage_details( \&_port_graph, $p,
2088 'svcdb' => 'svc_port',
2093 my($svc_port, $begin, $end) = @_;
2095 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2096 push @usage, { 'png' => $pngOrError };
2100 sub _list_svc_usage {
2101 my($svc_acct, $begin, $end) = @_;
2103 foreach my $part_export (
2104 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2105 qw( sqlradius sqlradius_withdomain )
2107 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2112 sub list_svc_usage {
2113 _usage_details(\&_list_svc_usage, @_);
2116 sub _list_support_usage {
2117 my($svc_acct, $begin, $end) = @_;
2119 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2120 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2122 push @usage, { 'seconds' => $_->seconds,
2123 'support' => $_->support,
2124 '_date' => $_->_date,
2125 'id' => $_->transaction_id,
2126 'creator' => $_->creator,
2127 'subject' => $_->subject,
2128 'status' => $_->status,
2129 'ticketid' => $_->ticketid,
2135 sub list_support_usage {
2136 _usage_details(\&_list_support_usage, @_);
2139 sub _list_cdr_usage {
2140 # XXX CDR type support...
2141 # XXX any way to do a paged search on this?
2142 # we have to return the results all at once...
2143 my($svc_x, $begin, $end, %opt) = @_;
2144 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2148 'disable_charged_party' => 1,
2153 sub list_cdr_usage {
2155 _usage_details( \&_list_cdr_usage, $p );
2158 sub _usage_details {
2159 my($callback, $p, %opt) = @_;
2160 my $conf = FS::Conf->new;
2162 if ( $conf->exists('selfservice_hide-usage') ) {
2163 return { 'error' => 'Viewing usage is not allowed.' };
2166 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2167 return { 'error' => $session } if $context eq 'error';
2169 my $search = { 'svcnum' => $p->{'svcnum'} };
2170 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2172 my $cust_svc = qsearchs( 'cust_svc', $search );
2173 return { 'error' => 'No service selected in list_svc_usage' }
2176 my $svc_x = $cust_svc->svc_x;
2177 my $svcdb = $svc_x->table;
2178 my $cust_pkg = $cust_svc->cust_pkg;
2179 my $freq = $cust_pkg->part_pkg->freq;
2182 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2184 if ( $p->{inbound} ) {
2185 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2186 || $conf->config('selfservice-default_inbound_cdr_format')
2187 || 'source_default';
2188 $callback_opt{inbound} = 1;
2190 $format = $cust_pkg->part_pkg->option('selfservice_format')
2191 || $conf->config('selfservice-default_cdr_format')
2195 $callback_opt{format} = $format;
2196 $callback_opt{use_clid} = 1;
2197 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2200 my $start = $cust_pkg->setup;
2201 #my $end = $cust_pkg->bill; # or time?
2204 unless ( $p->{beginning} ) {
2205 $p->{beginning} = $cust_pkg->last_bill;
2206 $p->{ending} = $end;
2209 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2210 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2212 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2216 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2217 # ugly kludge, I know
2218 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2219 if (defined $delete_col) {
2220 delete($_->[$delete_col]) foreach ($header, @usage);
2224 #kinda false laziness with FS::cust_main::bill, but perhaps
2225 #we should really change this bit to DateTime and DateTime::Duration
2227 #change this bit to use Date::Manip? CAREFUL with timezones (see
2228 # mailing list archive)
2229 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2230 (localtime($p->{ending}) )[0,1,2,3,4,5];
2231 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2232 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2234 if ( $freq =~ /^\d+$/ ) {
2236 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2238 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2239 } elsif ( $freq =~ /^(\d+)w$/ ) {
2241 $nmday += $weeks * 7;
2242 $pmday -= $weeks * 7;
2243 } elsif ( $freq =~ /^(\d+)d$/ ) {
2247 } elsif ( $freq =~ /^(\d+)h$/ ) {
2252 return { 'error' => "unparsable frequency: ". $freq };
2255 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2256 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2260 'svcnum' => $p->{svcnum},
2261 'beginning' => $p->{beginning},
2262 'ending' => $p->{ending},
2263 'inbound' => $p->{inbound},
2264 'previous' => ($previous > $start) ? $previous : $start,
2265 'next' => ($next < $end) ? $next : $end,
2266 'header' => $header,
2274 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2275 return { 'error' => $session } if $context eq 'error';
2277 my $search = { 'custnum' => $custnum };
2278 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2279 my $cust_main = qsearchs('cust_main', $search )
2280 or return { 'error' => "unknown custnum $custnum" };
2282 my $status = $cust_main->status;
2284 my %order_pkg_options = ();
2285 if ( $p->{locationnum} > 0 ) {
2286 $order_pkg_options{locationnum} = delete($p->{locationnum});
2287 } elsif ( $p->{address1} ) {
2288 $order_pkg_options{'cust_location'} = new FS::cust_location {
2289 map { $_ => $p->{$_} }
2290 qw( address1 address2 city county state zip country )
2294 #false laziness w/ClientAPI/Signup.pm
2296 my $cust_pkg = new FS::cust_pkg ( {
2297 'custnum' => $custnum,
2298 'pkgpart' => $p->{'pkgpart'},
2299 'quantity' => $p->{'quantity'} || 1,
2301 my $error = $cust_pkg->check;
2302 return { 'error' => $error } if $error;
2305 unless ( $p->{'svcpart'} eq 'none' ) {
2309 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2311 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2312 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2313 $svcdb = $part_svc->svcdb;
2315 $svcdb = 'svc_acct';
2317 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2320 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2321 'svc_domain' => [ qw( domain ) ],
2322 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2323 'svc_external' => [ qw( id title ) ],
2324 'svc_pbx' => [ qw( id title ) ],
2327 my $svc_x = "FS::$svcdb"->new( {
2328 'svcpart' => $svcpart,
2329 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2332 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2335 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2336 my $acct_snarf = new FS::acct_snarf ( {
2337 'machine' => $p->{"snarf_machine$snarfnum"},
2338 'protocol' => $p->{"snarf_protocol$snarfnum"},
2339 'username' => $p->{"snarf_username$snarfnum"},
2340 '_password' => $p->{"snarf_password$snarfnum"},
2343 push @acct_snarf, $acct_snarf;
2345 $svc_x->child_objects( \@acct_snarf );
2348 my $y = $svc_x->setdefault; # arguably should be in new method
2349 return { 'error' => $y } if $y && !ref($y);
2351 $error = $svc_x->check;
2352 return { 'error' => $error } if $error;
2358 $error = $cust_main->order_pkg(
2359 'cust_pkg' => $cust_pkg,
2364 return { 'error' => $error } if $error;
2366 my $conf = new FS::Conf;
2367 if ( $conf->exists('signup_server-realtime') ) {
2369 my $bill_error = _do_bop_realtime( $cust_main, $status );
2372 $cust_pkg->cancel('quiet'=>1);
2375 $cust_pkg->reexport;
2379 $cust_pkg->reexport;
2382 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2384 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2391 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2392 return { 'error' => $session } if $context eq 'error';
2394 my $conf = new FS::Conf;
2395 my $immutable = $conf->exists('selfservice_immutable-package');
2396 return { 'error' => "Package modification disabled" } if $immutable;
2398 my $search = { 'custnum' => $custnum };
2399 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2400 my $cust_main = qsearchs('cust_main', $search )
2401 or return { 'error' => "unknown custnum $custnum" };
2403 my $status = $cust_main->status;
2404 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2405 or return { 'error' => "unknown package $p->{pkgnum}" };
2407 #if someone does need self-service package change of suspended packages,
2408 # figure out how to be more discriminating
2409 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2410 if $cust_pkg->status eq 'suspended';
2412 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2413 'quantity' => $p->{'quantity'} || 1,
2416 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2417 unless ref($err_or_cust_pkg);
2419 if ( $conf->exists('signup_server-realtime') ) {
2421 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
2424 $err_or_cust_pkg->suspend;
2427 $err_or_cust_pkg->reexport;
2431 $err_or_cust_pkg->reexport;
2434 return { error => '', pkgnum => $cust_pkg->pkgnum };
2438 sub order_recharge {
2441 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2442 return { 'error' => $session } if $context eq 'error';
2444 my $search = { 'custnum' => $custnum };
2445 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2446 my $cust_main = qsearchs('cust_main', $search )
2447 or return { 'error' => "unknown custnum $custnum" };
2449 my $status = $cust_main->status;
2450 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2451 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2453 my $svc_x = $cust_svc->svc_x;
2454 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2457 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2458 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2459 recharge_totalbytes );
2460 my $amount = $part_pkg->option('recharge_amount', 1);
2462 my ($l, $v, $d) = $cust_svc->label; # blah
2463 my $pkg = "Recharge $v";
2465 my $bill_error = $cust_main->charge($amount, $pkg,
2466 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2467 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2468 $part_pkg->taxclass); #meh
2470 my $conf = new FS::Conf;
2471 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2473 $bill_error = _do_bop_realtime( $cust_main, $status );
2478 my $error = $svc_x->recharge (\%vhash);
2479 return { 'error' => $error } if $error;
2483 my $error = $bill_error;
2484 $error ||= $svc_x->recharge (\%vhash);
2485 return { 'error' => $error } if $error;
2488 return { error => '', svc => $cust_svc->part_svc->svc };
2492 sub _do_bop_realtime {
2493 my ($cust_main, $status, %opt) = @_;
2495 my $old_balance = $cust_main->balance;
2497 my $bill_error = $cust_main->bill
2498 || $cust_main->apply_payments_and_credits;
2500 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2501 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2503 if ( $cust_main->balance > $old_balance
2504 && $cust_main->balance > 0
2505 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2506 || $status eq 'suspended'
2510 unless ( $opt{'no_credit'} ) {
2511 #this makes sense. credit is "un-doing" the invoice
2512 my $conf = new FS::Conf;
2513 $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
2514 'self-service decline',
2515 reason_type=>$conf->config('signup_credit_type'),
2517 $cust_main->apply_credits( 'order' => 'newest' );
2520 return { 'error' => '_decline', 'bill_error' => $bill_error };
2529 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2530 return { 'error' => $session } if $context eq 'error';
2532 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2533 or return { 'error' => "unknown custnum $custnum" };
2535 my @cust_pkg = sort { $a->bill <=> $b->bill }
2536 grep { $_->part_pkg->freq ne '0' }
2537 $cust_main->ncancelled_pkgs;
2539 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2541 my $total = $cust_main->balance;
2544 my $bill = $_->bill;
2545 $total += $_->part_pkg->base_recur($_, \$bill);
2546 my $renew_date = $_->part_pkg->add_freq($_->bill);
2548 'pkgnum' => $_->pkgnum,
2549 'amount' => sprintf('%.2f', $total),
2550 'bill_date' => $_->bill,
2551 'bill_date_pretty' => time2str('%x', $_->bill),
2552 'renew_date' => $renew_date,
2553 'renew_date_pretty' => time2str('%x', $renew_date),
2554 'expire_date' => $_->expire,
2555 'expire_date_pretty' => time2str('%x', $_->expire),
2560 return { 'dates' => \@array };
2564 sub payment_info_renew_info {
2566 my $renew_info = renew_info($p);
2567 my $payment_info = payment_info($p);
2568 return { %$renew_info,
2576 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2577 return { 'error' => $session } if $context eq 'error';
2579 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2580 or return { 'error' => "unknown custnum $custnum" };
2582 my $date = $p->{'date'};
2586 #freeside-daily -n -d $date fs_daily $custnum
2587 $cust_main->bill_and_collect( 'time' => $date,
2588 'invoice_time' => $now,
2589 'actual_time' => $now,
2590 'check_freq' => '1d',
2593 return { 'error' => '' };
2599 my $session = _cache->get($p->{'session_id'})
2600 or return { 'error' => "Can't resume session" }; #better error message
2602 my $custnum = $session->{'custnum'};
2604 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2605 or return { 'error' => "unknown custnum $custnum" };
2607 my $conf = new FS::Conf;
2609 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2610 or return { 'error' => 'Permission denied' };
2612 my $pkgnum = $p->{'pkgnum'};
2614 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2615 'pkgnum' => $pkgnum, } )
2616 or return { 'error' => "unknown pkgnum $pkgnum" };
2618 my $error = $cust_pkg->suspend(reason => $reasonnum);
2619 return { 'error' => $error };
2625 my $session = _cache->get($p->{'session_id'})
2626 or return { 'error' => "Can't resume session" }; #better error message
2628 my $custnum = $session->{'custnum'};
2630 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2631 or return { 'error' => "unknown custnum $custnum" };
2633 my $pkgnum = $p->{'pkgnum'};
2635 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2636 'pkgnum' => $pkgnum, } )
2637 or return { 'error' => "unknown pkgnum $pkgnum" };
2639 my $error = $cust_pkg->cancel('quiet' => 1);
2640 return { 'error' => $error };
2644 sub provision_phone {
2647 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2649 #editing an existing phone number
2650 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2651 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2652 return { 'error' => $session } if $context eq 'error';
2654 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2655 return { 'error' => 'service not found' } unless $svc_phone;
2656 return { 'error' => 'invalid svcnum' }
2657 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2659 $svc_phone->email($p->{'email'})
2660 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2661 $svc_phone->forwarddst($p->{'forwarddst'})
2662 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2663 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2664 return { 'error' => $svc_phone->replace };
2668 unless ( $p->{'lnp'} ) {
2669 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2670 $p->{'lnp_status'} = "portingin";
2671 return _provision( 'FS::svc_phone',
2672 [qw(lnp_desired_due_date lnp_other_provider
2673 lnp_other_provider_account phonenum countrycode lnp_status)],
2674 [qw(phonenum countrycode)],
2680 # single DID order (the usual case)
2681 unless (scalar(@bulkdid)) {
2682 return _provision( 'FS::svc_phone',
2683 [qw(phonenum countrycode)],
2684 [qw(phonenum countrycode)],
2690 # bulk DID order case
2692 foreach my $did ( @bulkdid ) {
2693 $did =~ s/[^0-9]//g;
2694 $error = _provision( 'FS::svc_phone',
2695 [qw(phonenum countrycode)],
2696 [qw(phonenum countrycode)],
2698 'pkgnum' => $p->{'pkgnum'},
2699 'svcpart' => $p->{'svcpart'},
2701 'countrycode' => $p->{'countrycode'},
2702 'session_id' => $p->{'session_id'},
2705 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2707 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2712 warn "provision_pbx called\n"
2715 warn "provision_pbx calling _provision\n"
2717 _provision( 'FS::svc_pbx',
2718 [qw(id title max_extensions max_simultaneous ip_addr)],
2719 [qw(id title max_extensions max_simultaneous ip_addr)],
2725 sub provision_acct {
2727 warn "provision_acct called\n"
2730 return { 'error' => gettext('passwords_dont_match') }
2731 if $p->{'_password'} ne $p->{'_password2'};
2732 return { 'error' => gettext('empty_password') }
2733 unless length($p->{'_password'});
2735 if ($p->{'domsvc'}) {
2736 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2737 qw ( svcpart pkgnum ) );
2738 return { 'error' => gettext('invalid_domain') }
2739 unless ($domains{$p->{'domsvc'}});
2742 warn "provision_acct calling _provision\n"
2744 _provision( 'FS::svc_acct',
2745 [qw(username _password domsvc)],
2746 [qw(username _password domsvc)],
2752 sub provision_external {
2754 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2755 _provision( 'FS::svc_external',
2763 sub provision_forward {
2765 _provision( 'FS::svc_forward',
2766 ['srcsvc','src','dstsvc','dst'],
2773 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2774 warn "_provision called for $class\n"
2777 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2778 return { 'error' => $session } if $context eq 'error';
2780 my $search = { 'custnum' => $custnum };
2781 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2782 my $cust_main = qsearchs('cust_main', $search )
2783 or return { 'error' => "unknown custnum $custnum" };
2785 my $pkgnum = $p->{'pkgnum'};
2787 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2789 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2790 'pkgnum' => $pkgnum,
2792 or return { 'error' => "unknown pkgnum $pkgnum" };
2794 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2796 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2797 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2799 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
2800 if $class ne 'FS::'. $part_svc->svcdb;
2802 warn "creating $class record\n"
2804 my $svc_x = $class->new( {
2805 'pkgnum' => $p->{'pkgnum'},
2806 'svcpart' => $p->{'svcpart'},
2807 map { $_ => $p->{$_} } @$fields
2810 my %insert_args = ();
2811 #i shouldn't be a special case here (pass an option or something)
2812 if ( $class eq 'FS::svc_phone'
2813 && grep length($p->{$_}), @location_editable_fields
2816 $insert_args{'cust_location'} = new FS::cust_location {
2817 map { $_ => $p->{$_} } @location_editable_fields
2821 warn "inserting $class record\n"
2823 my $error = $svc_x->insert(%insert_args);
2826 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2828 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2831 my $return = { 'svc' => $part_svc->svc,
2833 map { $_ => $svc_x->get($_) } @$return_fields
2835 warn "_provision returning ". Dumper($return). "\n"
2844 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2845 return { 'error' => $session } if $context eq 'error';
2847 my $search = { 'custnum' => $custnum };
2848 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2849 my $cust_main = qsearchs('cust_main', $search )
2850 or return { 'error' => "unknown custnum $custnum" };
2852 my $pkgnum = $p->{'pkgnum'};
2854 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2855 'pkgnum' => $pkgnum,
2857 or return { 'error' => "unknown pkgnum $pkgnum" };
2859 my $svcpart = $p->{'svcpart'};
2861 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2862 'svcpart' => $svcpart, } )
2863 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2864 my $part_svc = $pkg_svc->part_svc;
2866 my $conf = new FS::Conf;
2869 'svc' => $part_svc->svc,
2870 'svcdb' => $part_svc->svcdb,
2871 'pkgnum' => $pkgnum,
2872 'svcpart' => $svcpart,
2873 'custnum' => $custnum,
2875 'security_phrase' => 0, #XXX !
2876 'svc_acct_pop' => [], #XXX !
2878 'init_popstate' => '',
2883 small_custview( $cust_main, $conf->config('countrydefault') ),
2887 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2888 && $ret->{'svcdb'} eq 'svc_phone') {
2889 $ret->{'svcnum'} = $p->{'svcnum'};
2890 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2891 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2892 $ret->{'email'} = $svc_phone->email;
2893 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2897 if ($ret->{'svcdb'} eq 'svc_forward') {
2898 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
2904 sub unprovision_svc {
2907 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2908 return { 'error' => $session } if $context eq 'error';
2910 my $search = { 'custnum' => $custnum };
2911 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2912 my $cust_main = qsearchs('cust_main', $search )
2913 or return { 'error' => "unknown custnum $custnum" };
2915 my $svcnum = $p->{'svcnum'};
2917 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2918 or return { 'error' => "unknown svcnum $svcnum" };
2920 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2921 unless $cust_svc->cust_pkg->custnum == $custnum;
2923 my $conf = new FS::Conf;
2925 return { 'svc' => $cust_svc->part_svc->svc,
2926 'error' => $cust_svc->cancel,
2928 small_custview( $cust_main, $conf->config('countrydefault') ),
2933 sub myaccount_passwd {
2935 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2936 return { 'error' => $session } if $context eq 'error';
2938 return { 'error' => "New passwords don't match." }
2939 if $p->{'new_password'} ne $p->{'new_password2'};
2941 return { 'error' => 'Enter new password' }
2942 unless length($p->{'new_password'});
2944 #my $search = { 'custnum' => $custnum };
2945 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2946 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2947 my $search = " AND custnum = $1";
2948 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2950 my $svc_acct = qsearchs( {
2951 'table' => 'svc_acct',
2952 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2953 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2954 'LEFT JOIN cust_main USING ( custnum ) ',
2955 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2956 'extra_sql' => $search, #important
2958 or return { 'error' => "Service not found" };
2962 my $conf = new FS::Conf;
2964 return { 'error' => 'Incorrect current password.' }
2965 if ( exists($p->{'old_password'})
2966 || $conf->exists('selfservice-password_change_oldpass')
2968 && ! $svc_acct->check_password($p->{'old_password'});
2970 $error = 'Password too short.'
2971 if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2972 $error = 'Password too long.'
2973 if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2975 $svc_acct->set_password($p->{'new_password'});
2976 $error ||= $svc_acct->replace();
2978 #regular pw change in self-service should change contact pw too, otherwise its
2979 #way too confusing. hell its confusing they're separate at all, but alas.
2980 #need to support the "ISP provides email that's used as a contact email" case
2982 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
2983 if ( $contact && qsearchs('cust_contact', { contactnum=> $contact->contactnum,
2984 custnum => $custnum,
2985 selfservice_access => 'Y',
2989 #svc_acct was successful but this one returns an error? "shouldn't happen"
2990 $error ||= $contact->change_password($p->{'new_password'});
2993 my($label, $value) = $svc_acct->cust_svc->label;
2995 return { 'error' => $error,
3002 # sub contact_passwd {
3004 # my($context, $session, $custnum) = _custoragent_session_custnum($p);
3005 # return { 'error' => $session } if $context eq 'error';
3007 # return { 'error' => 'Not logged in as a contact.' }
3008 # unless $session->{'contactnum'};
3010 # return { 'error' => "New passwords don't match." }
3011 # if $p->{'new_password'} ne $p->{'new_password2'};
3013 # return { 'error' => 'Enter new password' }
3014 # unless length($p->{'new_password'});
3016 # #my $search = { 'custnum' => $custnum };
3017 # #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3018 # $custnum =~ /^(\d+)$/ or die "illegal custnum";
3019 # my $search = " AND selfservice_access IS NOT NULL ".
3020 # " AND selfservice_access = 'Y' ".
3021 # " AND ( disabled IS NULL OR disabled = '' )".
3022 # " AND custnum IS NOT NULL AND custnum = $1";
3023 # $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3025 # my $contact = qsearchs( {
3026 # 'table' => 'contact',
3027 # 'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
3028 # 'hashref' => { 'contactnum' => $session->{'contactnum'}, },
3029 # 'extra_sql' => $search, #important
3031 # or return { 'error' => "Email not found" }; #? how did we get logged in?
3032 # # deleted since then?
3036 # # use these svc_acct length restrictions??
3037 # my $conf = new FS::Conf;
3038 # $error = 'Password too short.'
3039 # if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
3040 # $error = 'Password too long.'
3041 # if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
3043 # $error ||= $contact->change_password($p->{'new_password'});
3045 # return { 'error' => $error, };
3052 my $info = skin_info($p);
3054 my $conf = new FS::Conf;
3055 my $verification = $conf->config('selfservice-password_reset_verification')
3056 or return { %$info, 'error' => 'Password resets disabled' };
3061 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3063 $contact = FS::contact->by_selfservice_email($p->{'email'});
3066 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3067 $cust_main = $cust_contact[0]->cust_main if scalar(@cust_contact) == 1;
3070 #also look for an svc_acct, otherwise it would be super confusing
3072 my($username, $domain) = split('@', $p->{'email'});
3073 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3074 if ( $svc_domain ) {
3075 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3076 'domsvc' => $svc_domain->svcnum }
3079 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3080 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3082 #precaution: don't change svc_acct password not part of the same
3083 # customer as contact
3084 $svc_acct = '' if ! $cust_pkg
3085 || $cust_pkg->custnum != $cust_main->custnum;
3090 return { %$info, 'error' => 'Email address not found' }
3091 unless $contact || $svc_acct;
3093 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3095 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3096 or return { %$info, 'error' => 'Account not found' };
3098 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3099 'domsvc' => $svc_domain->svcnum }
3101 or return { %$info, 'error' => 'Account not found' };
3103 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3104 or return { %$info, 'error' => 'Account not found' };
3106 $cust_main = $cust_pkg->cust_main;
3110 return { %$info, 'error' => 'Multi-customer contacts incompatible with customer-based verification' }
3111 if ! $cust_main && $verification ne 'email';
3114 'email' => sub { 1; },
3116 my( $p, $cust_main ) = @_;
3117 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3118 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3121 my( $p, $cust_main ) = @_;
3122 my $cust_pay = qsearchs({
3123 'table' => 'cust_pay',
3124 'hashref' => { 'custnum' => $cust_main->custnum },
3125 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3129 $p->{'amount'} == $cust_pay->paid;
3132 my( $p, $cust_main ) = @_;
3133 $p->{'zip'} eq $cust_main->zip
3134 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3138 foreach my $verify ( split(',', $verification) ) {
3140 &{ $verify{$verify} }( $p, $cust_main )
3141 or return { %$info, 'error' => 'Account not found' };
3145 #okay, we're verified
3149 my $error = $contact->send_reset_email(
3150 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3154 return { %$info, 'error' => $error }; #????
3157 } elsif ( $svc_acct ) {
3159 #create a unique session
3161 my $reset_session = {
3162 'svcnum' => $svc_acct->svcnum,
3166 my $timeout = '1 hour'; #?
3168 my $reset_session_id;
3170 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3171 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3174 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3178 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3179 $cust_main->agentnum);
3180 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3181 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3183 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3184 my $error = $msg_template->send( 'cust_main' => $cust_main,
3185 'object' => $svc_acct,
3186 'substitutions' => {
3187 'session_id' => $reset_session_id,
3191 return { %$info, 'error' => $error }; #????
3196 return { %$info, 'error' => '' };
3199 sub check_reset_passwd {
3202 my $conf = new FS::Conf;
3203 my $verification = $conf->config('selfservice-password_reset_verification')
3204 or return { 'error' => 'Password resets disabled' };
3206 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3207 or return { 'error' => "Can't resume session" }; #better error message
3209 if ( $reset_session->{'svcnum'} ) {
3211 my $svcnum = $reset_session->{'svcnum'};
3213 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3214 or return { 'error' => "Service not found" };
3216 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3217 my $info = skin_info($p);
3221 'session_id' => $p->{'session_id'},
3222 'username' => $svc_acct->username,
3225 } elsif ( $reset_session->{'contactnum'} ) {
3227 my $contactnum = $reset_session->{'contactnum'};
3229 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3230 or return { 'error' => "Contact not found" };
3232 my @contact_email = $contact->contact_email;
3233 return { 'error' => 'No contact email' } unless @contact_email;
3235 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3236 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3237 if scalar(@cust_contact) == 1;
3238 my $info = skin_info($p);
3242 'session_id' => $p->{'session_id'},
3243 'email' => $contact_email[0]->email, #the first?
3248 return { 'error' => 'No svcnum or contactnum in session' }; #??
3254 sub process_reset_passwd {
3257 my $conf = new FS::Conf;
3258 my $verification = $conf->config('selfservice-password_reset_verification')
3259 or return { 'error' => 'Password resets disabled' };
3261 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3262 or return { 'error' => "Can't resume session" }; #better error message
3267 if ( $reset_session->{'svcnum'} ) {
3269 my $svcnum = $reset_session->{'svcnum'};
3271 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3272 or return { 'error' => "Service not found" };
3274 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3275 $info ||= skin_info($p);
3280 if ( $reset_session->{'contactnum'} ) {
3282 my $contactnum = $reset_session->{'contactnum'};
3284 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3285 or return { 'error' => "Contact not found" };
3287 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3288 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3289 if scalar(@cust_contact) == 1;
3290 $info ||= skin_info($p);
3294 return { %$info, 'error' => "New passwords don't match." }
3295 if $p->{'new_password'} ne $p->{'new_password2'};
3297 return { %$info, 'error' => 'Enter new password' }
3298 unless length($p->{'new_password'});
3302 $svc_acct->set_password($p->{'new_password'});
3303 my $error = $svc_acct->replace();
3305 return { %$info, 'error' => $error } if $error;
3307 #my($label, $value) = $svc_acct->cust_svc->label;
3308 #return { 'error' => $error,
3309 # #'label' => $label,
3310 # #'value' => $value,
3317 my $error = $contact->change_password($p->{'new_password'});
3319 return { %$info, 'error' => $error }; # if $error;
3323 #password changed ,so remove session, don't want it reused
3324 _cache->remove($p->{'session_id'});
3326 return { %$info, 'error' => '' };
3332 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3333 return { 'error' => $session } if $context eq 'error';
3336 if ( $session->{'pkgnum'} ) {
3338 #tickets for specific service with pkg-balances on
3339 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3340 'pkgnum' => $session->{'pkgnum'} })
3341 or return { 'error' => 'unknown package' };
3342 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3343 push @tickets, $cust_svc->tickets( $p->{status} );
3348 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3349 or return { 'error' => "unknown custnum $custnum" };
3351 @tickets = $cust_main->tickets( $p->{status} );
3354 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3355 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3356 my $conf = new FS::Conf;
3357 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3361 ($a->{'_selfservice_priority'} eq '') <=>
3362 ($b->{'_selfservice_priority'} eq '')
3365 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3371 +{ tickets => \@tickets };
3378 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3379 return { 'error' => $session } if $context eq 'error';
3381 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3382 FS::TicketSystem->init();
3384 my $conf = new FS::Conf;
3385 my $queue = $p->{'queue'}
3386 || $conf->config('ticket_system-selfservice_queueid')
3387 || $conf->config('ticket_system-default_queueid');
3389 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3390 my $err_or_ticket = FS::TicketSystem->create_ticket(
3391 '', #create RT session based on FS CurrentUser (fs_selfservice)
3393 'custnum' => $custnum,
3394 'svcnum' => $session->{'svcnum'},
3395 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3398 if ( ref($err_or_ticket) ) {
3399 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3401 return { 'error' => '',
3402 'ticket_id' => $err_or_ticket->id,
3405 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3407 return { 'error' => $err_or_ticket };
3415 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3416 return { 'error' => $session } if $context eq 'error';
3418 return { error => 'requested format not implemented' }
3419 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3421 my $conf = new FS::Conf;
3422 my $age_threshold = 0;
3423 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3424 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3426 my $search = { 'custnum' => $custnum };
3427 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3428 my $cust_main = qsearchs('cust_main', $search )
3429 or return { 'error' => "unknown custnum $custnum" };
3431 # does it make more sense to just run one sql query for this instead of all the
3432 # insanity below? would increase performance greately for large data sets?
3434 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3435 my @part_svc = $cust_pkg->part_svc;
3436 foreach my $part_svc ( @part_svc ) {
3437 if($part_svc->svcdb eq 'svc_phone'){
3438 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3439 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3440 push @svc_phone, $cust_pkg_svc->svc_x
3441 if $cust_pkg_svc->date_inserted >= $age_threshold;
3449 my($xls_r,$xls_c) = (0,0);
3452 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3453 if($p->{'format'} eq 'csv') {
3454 $csv = new Text::CSV_XS { 'always_quote' => 1,
3457 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3458 $content .= $csv->string;
3460 elsif($p->{'format'} eq 'xls') {
3461 my $XLS1 = new IO::Scalar \$content;
3462 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3463 or return { 'error' => "Error opening .xls file: $!" };
3464 $xls = $xls_workbook->add_worksheet('DIDs');
3465 foreach ( @fields ) {
3466 $xls->write(0,$xls_c++,$_);
3471 foreach my $svc_phone ( @svc_phone ) {
3472 my @cols = map { $svc_phone->$_ } @fields;
3473 if($p->{'format'} eq 'csv') {
3474 return { 'error' => 'Unable to create CSV' }
3475 unless $csv->combine(@cols);
3476 $content .= $csv->string;
3478 elsif($p->{'format'} eq 'xls') {
3481 $xls->write($xls_r,$xls_c++,$_);
3487 $xls_workbook->close() if $p->{'format'} eq 'xls';
3489 { content => $content, format => $p->{'format'}, };
3494 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3495 return { 'error' => $session } if $context eq 'error';
3497 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3498 # FS::TicketSystem->init();
3499 # return { 'error' => 'get_ticket configuration error' }
3500 # if $FS::TicketSystem::system ne 'RT_Internal';
3502 # check existence and ownership as part of this
3503 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3504 my $rt_session = FS::TicketSystem->session('');
3505 my $Ticket = FS::TicketSystem->get_ticket_object(
3507 ticket_id => $p->{'ticket_id'},
3510 return { 'error' => 'ticket not found' } if !$Ticket;
3512 if ( length( $p->{'subject'} || '' ) ) {
3514 if ( $p->{'subject'} ne $Ticket->Subject ) {
3515 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3516 return { 'error' => "unable to set subject: $msg" } if !$val;
3520 if(length($p->{'reply'})) {
3521 my @err_or_res = FS::TicketSystem->correspond_ticket(
3523 'ticket_id' => $p->{'ticket_id'},
3524 'content' => $p->{'reply'},
3527 return { 'error' => 'unable to reply to ticket' }
3528 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3531 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3532 my $err_or_ticket = FS::TicketSystem->get_ticket(
3534 'ticket_id' => $p->{'ticket_id'},
3537 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3538 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3540 return { 'error' => $err_or_ticket };
3543 my @custs = @{$err_or_ticket->{'custs'}};
3544 my @txns = @{$err_or_ticket->{'txns'}};
3547 # superseded by check in get_ticket_object
3548 #return { 'error' => 'invalid ticket requested' }
3549 #unless grep($_ eq $custnum, @custs);
3551 foreach my $txn ( @txns ) {
3552 push @filtered_txns, $txn
3553 if ($txn->{'type'} eq 'EmailRecord'
3554 || $txn->{'type'} eq 'Correspond'
3555 || $txn->{'type'} eq 'Create');
3558 warn "$me get_ticket: successful: \n"
3560 return { 'error' => '',
3561 'transactions' => \@filtered_txns,
3562 'ticket_fields' => $err_or_ticket->{'fields'},
3563 'ticket_id' => $p->{'ticket_id'},
3567 sub adjust_ticket_priority {
3569 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3570 return { 'error' => $session } if $context eq 'error';
3572 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3573 # FS::TicketSystem->init;
3574 my $ss_priority = FS::TicketSystem->selfservice_priority;
3576 return { 'error' => 'adjust_ticket_priority configuration error' }
3577 if $FS::TicketSystem::system ne 'RT_Internal'
3580 my $values = $p->{'values'}; #hashref, id => priority value
3583 foreach my $id (keys %$values) {
3584 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3585 my $Ticket = FS::TicketSystem->get_ticket_object('',
3587 'custnum' => $custnum,
3590 $ticket_error{$id} = 'ticket not found';
3594 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3595 # We're not going to implement it for RT_External.
3596 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3597 my $new_value = $values->{$id};
3598 next if $old_value eq $new_value;
3600 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3602 # AddCustomFieldValue works fine (replacing any existing value) if it's
3603 # a single-valued custom field, which it should be. If it's not, you're
3604 # doing something wrong.
3606 if ( length($new_value) ) {
3607 ($val, $msg) = $Ticket->AddCustomFieldValue(
3608 Field => $ss_priority,
3609 Value => $new_value,
3613 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3614 Field => $ss_priority,
3615 Value => $old_value,
3619 $ticket_error{$id} = $msg if !$val;
3620 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3622 return { 'error' => '',
3623 'ticket_error' => \%ticket_error,
3624 %{ customer_info($p) } # send updated customer info back
3630 sub _custoragent_session_custnum {
3633 my($context, $session, $custnum);
3634 if ( $p->{'session_id'} ) {
3636 $context = 'customer';
3637 $session = _cache->get($p->{'session_id'})
3638 or return ( 'error' => "Can't resume session" ); #better error message
3639 $custnum = $session->{'custnum'};
3641 } elsif ( $p->{'agent_session_id'} ) {
3644 my $agent_cache = new FS::ClientAPI_SessionCache( {
3645 'namespace' => 'FS::ClientAPI::Agent',
3647 $session = $agent_cache->get($p->{'agent_session_id'})
3648 or return ( 'error' => "Can't resume session" ); #better error message
3649 $custnum = $p->{'custnum'};
3653 return ( 'error' => "Can't resume session" ); #better error message
3656 ($context, $session, $custnum);