1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
12 use Time::Local qw(timelocal_nocheck);
13 use Business::CreditCard;
16 use Spreadsheet::WriteExcel;
17 use FS::UI::Web::small_custview qw(small_custview); #less doh
19 use FS::UI::bytecount qw( display_bytecount );
22 use FS::Record qw(qsearch qsearchs dbh);
23 use FS::Msgcat qw(gettext);
24 use FS::Misc qw(card_types);
25 use FS::Misc::DateTime qw(parse_datetime);
27 use FS::ClientAPI_SessionCache;
39 use FS::legacy_cust_bill;
40 use FS::cust_main_county;
43 use FS::acct_rt_transaction;
47 $me = '[FS::ClientAPI::MyAccount]';
49 use vars qw( @cust_main_editable_fields );
50 @cust_main_editable_fields = qw(
51 first last company address1 address2 city
52 county state zip country
53 daytime night fax mobile
54 ship_first ship_last ship_company ship_address1 ship_address2 ship_city
55 ship_state ship_zip ship_country
56 ship_daytime ship_night ship_fax ship_mobile
58 payby payinfo payname paystart_month paystart_year payissue payip
59 ss paytype paystate stateid stateid_state
62 BEGIN { #preload to reduce time customer_info takes
63 if ( $FS::TicketSystem::system ) {
64 warn "$me: initializing ticket system\n" if $DEBUG;
65 FS::TicketSystem->init();
70 $cache ||= new FS::ClientAPI_SessionCache( {
71 'namespace' => 'FS::ClientAPI::MyAccount',
78 my($context, $session, $custnum) = _custoragent_session_custnum($p);
79 #return { 'error' => $session } if $context eq 'error';
82 if ( $context eq 'customer' ) {
84 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
87 $sth->execute($custnum) or die $sth->errstr;
89 $agentnum = $sth->fetchrow_arrayref->[0]
90 or die "no agentnum for custnum $custnum";
92 #} elsif ( $context eq 'agent' ) {
93 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
97 my $conf = new FS::Conf;
99 #false laziness w/Signup.pm
101 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
103 if ( $skin_info_cache_agent ) {
105 warn "$me loading cached skin info for agentnum $agentnum\n"
110 warn "$me populating skin info cache for agentnum $agentnum\n"
113 $skin_info_cache_agent = {
114 'agentnum' => $agentnum,
115 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
116 qw( company_name date_format ) ),
117 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
118 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
119 text_color link_color vlink_color hlink_color alink_color
120 font title_color title_align title_size menu_bgcolor menu_fontsize
123 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
124 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
126 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
127 qw( title_left_image title_right_image
128 menu_top_image menu_body_image menu_bottom_image
131 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
132 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
133 qw( head body_header body_footer company_address ) ),
136 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
140 #{ %$skin_info_cache_agent };
141 $skin_info_cache_agent;
148 my $conf = new FS::Conf;
152 'phone_login' => $conf->exists('selfservice_server-phone_login'),
153 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
154 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
155 'banner_image_md5' =>
156 md5_hex($conf->config_binary('selfservice-login_banner_image')),
163 sub login_banner_image {
165 my $conf = new FS::Conf;
166 my $image = $conf->config_binary('selfservice-login_banner_image');
168 'md5' => md5_hex($image),
173 #false laziness w/FS::ClientAPI::passwd::passwd
177 my $conf = new FS::Conf;
180 if ( $p->{'domain'} eq 'svc_phone'
181 && $conf->exists('selfservice_server-phone_login') ) {
183 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
184 return { error => 'Number not found.' } unless $svc_phone;
187 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
188 #return { error => 'Only primary user may log in.' }
189 # if $conf->exists('selfservice_server-primary_only')
190 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
192 return { error => 'Incorrect PIN.' }
193 unless $svc_phone->check_pin($p->{'password'});
199 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
200 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
202 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
203 'domsvc' => $svc_domain->svcnum, }
205 return { error => 'User not found.' } unless $svc_acct;
207 if($conf->exists('selfservice_server-login_svcpart')) {
208 my @svcpart = $conf->config('selfservice_server-login_svcpart');
209 my $svcpart = $svc_acct->cust_svc->svcpart;
210 return { error => 'Invalid user.' }
211 unless grep($_ eq $svcpart, @svcpart);
214 return { error => 'Incorrect password.' }
215 unless $svc_acct->check_password($p->{'password'});
222 'svcnum' => $svc_x->svcnum,
225 my $cust_svc = $svc_x->cust_svc;
226 my $cust_pkg = $cust_svc->cust_pkg;
228 my $cust_main = $cust_pkg->cust_main;
229 $session->{'custnum'} = $cust_main->custnum;
230 if ( $conf->exists('pkg-balances') ) {
231 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
232 $cust_main->ncancelled_pkgs;
233 $session->{'pkgnum'} = $cust_pkg->pkgnum
234 if scalar(@cust_pkg) > 1;
238 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
239 #return { error => 'Only primary user may log in.' }
240 # if $conf->exists('selfservice_server-primary_only')
241 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
242 my $part_pkg = $cust_pkg->part_pkg;
243 return { error => 'Only primary user may log in.' }
244 if $conf->exists('selfservice_server-primary_only')
245 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
249 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
250 } until ( ! defined _cache->get($session_id) ); #just in case
252 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
253 _cache->set( $session_id, $session, $timeout );
255 return { 'error' => '',
256 'session_id' => $session_id,
262 if ( $p->{'session_id'} ) {
263 _cache->remove($p->{'session_id'});
264 return { %{ skin_info($p) }, 'error' => '' };
266 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
273 my($context, $session, $custnum) = _custoragent_session_custnum($p);
274 return { 'error' => $session } if $context eq 'error';
276 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
277 or return { 'error' => "Service not found" };
279 $session->{'svcnum'} = $svc_acct->svcnum;
281 my $conf = new FS::Conf;
282 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
283 _cache->set( $p->{'session_id'}, $session, $timeout );
285 return { 'error' => '' };
289 sub payment_gateway {
291 # takes a cust_main and a cust_payby entry, returns the payment_gateway
292 my $conf = new FS::Conf;
293 my $cust_main = shift;
294 my $cust_payby = shift;
295 my $gatewaynum = $conf->config('selfservice-payment_gateway');
297 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
298 die "configured gatewaynum $gatewaynum not found!" if !$pg;
302 return '' if ! FS::payby->realtime($cust_payby);
303 my $pg = $cust_main->agent->payment_gateway(
304 'method' => FS::payby->payby2bop($cust_payby),
314 my $conf = new FS::Conf;
316 my $info = skin_info($p);
318 use vars qw( $cust_paybys ); #cache for performance
319 unless ( $cust_paybys ) {
321 my %cust_paybys = map { $_ => 1 }
322 map { FS::payby->payby2payment($_) }
323 $conf->config('signup_server-payby');
325 $cust_paybys = [ keys %cust_paybys ];
328 $info->{'cust_paybys'} = $cust_paybys;
330 my($context, $session, $custnum) = _custoragent_session_custnum($p);
331 return { 'error' => $session } if $context eq 'error';
333 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
334 or return { 'error' => "unknown custnum $custnum" };
336 $info->{'hide_payment_fields'} = [
338 my $pg = payment_gateway($cust_main, $_);
339 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
340 } @{ $info->{cust_paybys} }
343 $info->{'self_suspend_reason'} =
344 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
346 $info->{'edit_ticket_subject'} =
347 $conf->exists('ticket_system-selfservice_edit_subject') &&
348 $cust_main->edit_subject;
351 'custnum' => $custnum,
352 'access_pkgnum' => $session->{'pkgnum'},
353 'access_svcnum' => $session->{'svcnum'},
360 my($context, $session, $custnum) = _custoragent_session_custnum($p);
361 return { 'error' => $session } if $context eq 'error';
365 my $conf = new FS::Conf;
366 if ($conf->exists('cust_main-require_address2')) {
367 $return{'require_address2'} = '1';
369 $return{'require_address2'} = '';
372 if ( $FS::TicketSystem::system ) {
373 warn "$me customer_info: initializing ticket system\n" if $DEBUG;
374 FS::TicketSystem->init();
377 if ( $custnum ) { #customer record
379 my $search = { 'custnum' => $custnum };
380 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
381 my $cust_main = qsearchs('cust_main', $search )
382 or return { 'error' => "unknown custnum $custnum" };
384 if ( $session->{'pkgnum'} ) {
385 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
387 $return{balance} = $cust_main->balance;
390 my @tickets = $cust_main->tickets;
391 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
392 if ( FS::TicketSystem->selfservice_priority ) {
393 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
397 ($a->{'_selfservice_priority'} eq '') <=>
398 ($b->{'_selfservice_priority'} eq '')
401 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
407 $return{tickets} = \@tickets;
410 unless ( $session->{'pkgnum'} ) {
413 invnum => $_->invnum,
414 date => time2str("%b %o, %Y", $_->_date),
417 } $cust_main->open_cust_bill;
418 $return{open_invoices} = \@open;
421 $return{countrydefault} = scalar($conf->config('countrydefault'));
423 $return{small_custview} =
424 small_custview( $cust_main,
425 $return{countrydefault},
426 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
429 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
430 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
432 $return{has_ship_address} = $cust_main->has_ship_address;
433 $return{status} = $cust_main->status;
434 $return{statuscolor} = $cust_main->statuscolor;
436 for (@cust_main_editable_fields) {
437 $return{$_} = $cust_main->get($_);
440 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
441 $return{payinfo} = $cust_main->paymask;
442 @return{'month', 'year'} = $cust_main->paydate_monthyear;
445 $return{'invoicing_list'} =
446 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
447 $return{'postal_invoicing'} =
448 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
450 if (scalar($conf->config('support_packages'))) {
451 my @support_services = ();
452 foreach ($cust_main->support_services) {
453 my $seconds = $_->svc_x->seconds;
454 my $time_remaining = (($seconds < 0) ? '-' : '' ).
455 int(abs($seconds)/3600)."h".
456 sprintf("%02d",(abs($seconds)%3600)/60)."m";
457 my $cust_pkg = $_->cust_pkg;
460 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
461 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
462 push @support_services, { svcnum => $_->svcnum,
463 time => $time_remaining,
468 $return{support_services} = \@support_services;
471 if ( $conf->config('prepayment_discounts-credit_type') ) {
473 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
476 if ( $session->{'svcnum'} ) {
477 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
478 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
479 $return{'svcnum'} = $session->{'svcnum'};
482 } elsif ( $session->{'svcnum'} ) { #no customer record
484 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
485 or die "unknown svcnum";
486 $return{name} = $svc_acct->email;
490 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
494 return { 'error' => '',
495 'custnum' => $custnum,
501 sub customer_info_short {
504 my($context, $session, $custnum) = _custoragent_session_custnum($p);
505 return { 'error' => $session } if $context eq 'error';
509 my $conf = new FS::Conf;
511 if ( $custnum ) { #customer record
513 my $search = { 'custnum' => $custnum };
514 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
515 my $cust_main = qsearchs('cust_main', $search )
516 or return { 'error' => "unknown custnum $custnum" };
518 $return{countrydefault} = scalar($conf->config('countrydefault'));
520 $return{small_custview} =
521 small_custview( $cust_main,
522 $return{countrydefault},
526 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
527 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
529 $return{payby} = $cust_main->payby;
531 #none of these are terribly expensive if we want 'em...
532 for (@cust_main_editable_fields) {
533 $return{$_} = $cust_main->get($_);
536 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
537 $return{payinfo} = $cust_main->paymask;
538 @return{'month', 'year'} = $cust_main->paydate_monthyear;
541 $return{'invoicing_list'} =
542 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
543 #$return{'postal_invoicing'} =
544 # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
546 if ( $session->{'svcnum'} ) {
547 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
548 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
549 $return{'svcnum'} = $session->{'svcnum'};
552 } elsif ( $session->{'svcnum'} ) { #no customer record
554 #uuh, not supproted yet... die?
555 return { 'error' => 'customer_info_short not yet supported as agent' };
559 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
563 return { 'error' => '',
564 'custnum' => $custnum,
571 my $session = _cache->get($p->{'session_id'})
572 or return { 'error' => "Can't resume session" }; #better error message
574 my $custnum = $session->{'custnum'}
575 or return { 'error' => "no customer record" };
577 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
578 or return { 'error' => "unknown custnum $custnum" };
580 my $new = new FS::cust_main { $cust_main->hash };
581 # Avoid accidentally changing the service address.
582 if ( !$new->has_ship_address ) {
583 $new->set( $_ => $new->get($_) )
584 foreach $new->addr_fields;
587 $new->set( $_ => $p->{$_} )
588 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
591 if (exists($p->{'payby'})) {
592 $p->{'payby'} =~ /^([A-Z]{4})$/
593 or return { 'error' => "illegal_payby " . $p->{'payby'} };
597 if ( $payby =~ /^(CARD|DCRD)$/ ) {
599 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
601 if ( $new->payinfo eq $cust_main->paymask ) {
602 $new->payinfo($cust_main->payinfo);
604 $new->payinfo($p->{'payinfo'});
607 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
609 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
612 $p->{'payinfo1'} =~ /^([\dx]+)$/
613 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
615 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
616 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
618 $payinfo = $payinfo1. '@'. $payinfo2;
620 $new->payinfo( ($payinfo eq $cust_main->paymask)
621 ? $cust_main->payinfo
625 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
627 } elsif ( $payby =~ /^(BILL)$/ ) {
629 } elsif ( $payby ) { #notyet ready
630 return { 'error' => "unknown payby $payby" };
634 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
635 #false laziness with httemplate/edit/process/cust_main.cgi
636 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
637 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
639 @invoicing_list = $cust_main->invoicing_list;
642 my $error = $new->replace($cust_main, \@invoicing_list);
643 return { 'error' => $error } if $error;
646 return { 'error' => '' };
651 my $session = _cache->get($p->{'session_id'})
652 or return { 'error' => "Can't resume session" }; #better error message
658 my $conf = new FS::Conf;
659 use vars qw($payment_info); #cache for performance
660 unless ( $payment_info ) {
662 my %states = map { $_->state => 1 }
663 qsearch('cust_main_county', {
664 'country' => $conf->config('countrydefault') || 'US'
667 my %cust_paybys = map { $_ => 1 }
668 map { FS::payby->payby2payment($_) }
669 $conf->config('signup_server-payby');
671 my @cust_paybys = keys %cust_paybys;
675 #list all counties/states/countries
676 'cust_main_county' =>
677 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
679 #shortcut for one-country folks
681 [ sort { $a cmp $b } keys %states ],
683 'card_types' => card_types(),
685 'paytypes' => [ @FS::cust_main::paytypes ],
687 'paybys' => [ $conf->config('signup_server-payby') ],
688 'cust_paybys' => \@cust_paybys,
690 'stateid_label' => FS::Msgcat::_gettext('stateid'),
691 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
693 'show_ss' => $conf->exists('show_ss'),
694 'show_stateid' => $conf->exists('show_stateid'),
695 'show_paystate' => $conf->exists('show_bankstate'),
697 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
699 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
708 my %return = %$payment_info;
710 my $custnum = $session->{'custnum'};
712 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
713 or return { 'error' => "unknown custnum $custnum" };
715 $return{'hide_payment_fields'} = [
717 my $pg = payment_gateway($cust_main, $_);
718 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
719 } @{ $return{cust_paybys} }
722 $return{balance} = $cust_main->balance; #XXX pkg-balances?
724 $return{payname} = $cust_main->payname
725 || ( $cust_main->first. ' '. $cust_main->get('last') );
727 $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
729 $return{payby} = $cust_main->payby;
730 $return{stateid_state} = $cust_main->stateid_state;
732 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
733 $return{card_type} = cardtype($cust_main->payinfo);
734 $return{payinfo} = $cust_main->paymask;
736 @return{'month', 'year'} = $cust_main->paydate_monthyear;
740 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
741 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
742 $return{payinfo1} = $payinfo1;
743 $return{payinfo2} = $payinfo2;
744 $return{paytype} = $cust_main->paytype;
745 $return{paystate} = $cust_main->paystate;
746 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
749 if ( $conf->config('prepayment_discounts-credit_type') ) {
751 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
754 #doubleclick protection
756 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
758 return { 'error' => '',
764 #some false laziness with httemplate/process/payment.cgi - look there for
765 #ACH and CVV support stuff
767 sub validate_payment {
770 my $session = _cache->get($p->{'session_id'})
771 or return { 'error' => "Can't resume session" }; #better error message
773 my $custnum = $session->{'custnum'};
775 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
776 or return { 'error' => "unknown custnum $custnum" };
778 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
779 or return { 'error' => gettext('illegal_amount') };
781 return { error => 'Amount must be greater than 0' } unless $amount > 0;
783 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
784 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
785 my $discount_term = $1;
787 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
788 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
791 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
792 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
795 $p->{'payby'} ||= 'CARD';
796 $p->{'payby'} =~ /^([A-Z]{4})$/
797 or return { 'error' => "illegal_payby " . $p->{'payby'} };
800 #false laziness w/process/payment.cgi
803 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
805 $p->{'payinfo1'} =~ /^([\dx]+)$/
806 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
808 $p->{'payinfo2'} =~ /^([\dx]+)$/
809 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
811 $payinfo = $payinfo1. '@'. $payinfo2;
813 $payinfo = $cust_main->payinfo
814 if $cust_main->paymask eq $payinfo;
816 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
818 $payinfo = $p->{'payinfo'};
820 #more intelligent matching will be needed here if you change
821 #card_masking_method and don't remove existing paymasks
822 $payinfo = $cust_main->payinfo
823 if $cust_main->paymask eq $payinfo;
826 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
827 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
831 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
832 return { 'error' => gettext('unknown_card_type') }
833 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
835 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
836 if ( cardtype($payinfo) eq 'American Express card' ) {
837 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
838 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
841 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
842 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
848 die "unknown payby $payby";
852 'CARD' => [ qw( paystart_month paystart_year payissue payip
853 address1 address2 city state zip country ) ],
854 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
858 $card_type = cardtype($payinfo) if $payby eq 'CARD';
861 'cust_main' => $cust_main, #XXX or just custnum??
864 'payinfo' => $payinfo,
865 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
866 'card_type' => $card_type,
867 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
868 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
869 'payname' => $payname,
870 'paybatch' => $paybatch, #this doesn't actually do anything
872 'payname' => $payname,
873 'discount_term' => $discount_term,
874 'pkgnum' => $session->{'pkgnum'},
875 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
885 my $validate = validate_payment($p);
886 return $validate if $validate->{'error'};
888 my $conf = new FS::Conf;
889 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
890 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
892 +{ map { $_=>$validate->{$_} }
893 qw( card_type paymask payname paydate_pretty amount )
898 sub process_stored_payment {
901 my $session_id = $p->{'session_id'};
903 my $payment_info = _cache->get( "payment_$session_id" )
904 or return { 'error' => "Can't resume session" }; #better error message
906 do_process_payment($payment_info);
910 sub process_payment {
913 my $payment_info = validate_payment($p);
914 return $payment_info if $payment_info->{'error'};
916 do_process_payment($payment_info);
920 sub do_process_payment {
921 my $validate = shift;
923 my $cust_main = $validate->{'cust_main'};
925 my $amount = delete $validate->{'amount'};
928 my $payby = delete $validate->{'payby'};
930 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
933 'paynum_ref' => \$paynum,
936 return { 'error' => $error } if $error;
938 $cust_main->apply_payments;
940 if ( $validate->{'save'} ) {
941 my $new = new FS::cust_main { $cust_main->hash };
942 if ($payby eq 'CARD' || $payby eq 'DCRD') {
943 $new->set( $_ => $validate->{$_} )
944 foreach qw( payname paystart_month paystart_year payissue payip );
945 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
947 # Avoid accidentally changing the service address.
948 if ( !$new->has_ship_address ) {
949 $new->set( "ship_$_" => $new->get($_) )
950 foreach $new->addr_fields;
952 $new->set( $_ => $validate->{$_} )
953 foreach qw(address1 address2 city state country zip);
955 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
956 $new->set( $_ => $validate->{$_} )
957 foreach qw( payname payip paytype paystate
958 stateid stateid_state );
959 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
961 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
962 $new->set( 'paydate' => $validate->{'paydate'} );
963 my $error = $new->replace($cust_main);
965 #no, this causes customers to process their payments again
966 #return { 'error' => $error };
967 #XXX just warn verosely for now so i can figure out how these happen in
968 # the first place, eventually should redirect them to the "change
969 #address" page but indicate the payment did process??
970 delete($validate->{'payinfo'}); #don't want to log this!
971 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
972 "NEW: ". Dumper($new)."\n".
973 "OLD: ". Dumper($cust_main)."\n".
974 "PACKET: ". Dumper($validate)."\n";
982 my $receipt_html = '';
984 # currently supported for realtime CC only; send receipt data to SS
985 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
988 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
991 <TD ALIGN="right">Payment#</TD>
992 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
996 <TD ALIGN="right">Date</TD>
998 <TD BGCOLOR="#FFFFFF"><B>! .
999 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1005 <TD ALIGN="right">Amount</TD>
1006 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1011 <TD ALIGN="right">Payment method</TD>
1012 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1023 my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
1027 'amount' => sprintf('%.2f', $cust_pay->paid),
1028 'date' => $cust_pay->_date,
1029 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1030 'time_pretty' => time2str('%T', $cust_pay->_date),
1031 'auth_num' => $auth,
1032 'order_num' => $order,
1033 'receipt_html' => $receipt_html,
1040 'receipt_html' => '',
1047 sub realtime_collect {
1050 my $session = _cache->get($p->{'session_id'})
1051 or return { 'error' => "Can't resume session" }; #better error message
1053 my $custnum = $session->{'custnum'};
1055 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1056 or return { 'error' => "unknown custnum $custnum" };
1059 if ( $p->{'amount'} ) {
1060 $amount = $p->{'amount'};
1062 elsif ( $session->{'pkgnum'} ) {
1063 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1066 $amount = $cust_main->balance;
1069 my $error = $cust_main->realtime_collect(
1070 'method' => $p->{'method'},
1071 'amount' => $amount,
1072 'pkgnum' => $session->{'pkgnum'},
1073 'session_id' => $p->{'session_id'},
1077 return { 'error' => $error } unless ref( $error );
1079 return { 'error' => '', amount => $amount, %$error };
1082 sub process_payment_order_pkg {
1085 my $hr = process_payment($p);
1086 return $hr if $hr->{'error'};
1091 sub process_payment_order_renew {
1094 my $hr = process_payment($p);
1095 return $hr if $hr->{'error'};
1100 sub process_prepay {
1104 my $session = _cache->get($p->{'session_id'})
1105 or return { 'error' => "Can't resume session" }; #better error message
1109 my $custnum = $session->{'custnum'};
1111 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1112 or return { 'error' => "unknown custnum $custnum" };
1114 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1115 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1123 return { 'error' => $error } if $error;
1125 return { 'error' => '',
1126 'amount' => $amount,
1127 'seconds' => $seconds,
1128 'duration' => duration_exact($seconds),
1129 'upbytes' => $upbytes,
1130 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1131 'downbytes' => $downbytes,
1132 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1133 'totalbytes'=> $totalbytes,
1134 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1141 my $session = _cache->get($p->{'session_id'})
1142 or return { 'error' => "Can't resume session" }; #better error message
1144 my $custnum = $session->{'custnum'};
1146 my $invnum = $p->{'invnum'};
1148 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1149 'custnum' => $custnum } )
1150 or return { 'error' => "Can't find invnum" };
1154 return { 'error' => '',
1155 'invnum' => $invnum,
1156 'invoice_text' => join('', $cust_bill->print_text ),
1157 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1164 my $session = _cache->get($p->{'session_id'})
1165 or return { 'error' => "Can't resume session" }; #better error message
1167 my $custnum = $session->{'custnum'};
1169 my $invnum = $p->{'invnum'};
1171 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1172 'custnum' => $custnum } )
1173 or return { 'error' => "Can't find invnum" };
1177 return { 'error' => '',
1178 'invnum' => $invnum,
1179 'invoice_pdf' => $cust_bill->print_pdf({
1180 'unsquelch_cdr' => 1,
1181 'locale' => $p->{'locale'},
1187 sub legacy_invoice {
1189 my $session = _cache->get($p->{'session_id'})
1190 or return { 'error' => "Can't resume session" }; #better error message
1192 my $custnum = $session->{'custnum'};
1194 my $legacyinvnum = $p->{'legacyinvnum'};
1197 'legacyinvnum' => $legacyinvnum,
1198 'custnum' => $custnum,
1201 my $legacy_cust_bill =
1202 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1203 || qsearchs('legacy_cust_bill', \%hash )
1204 or return { 'error' => "Can't find legacyinvnum" };
1208 return { 'error' => '',
1209 'legacyinvnum' => $legacyinvnum,
1210 'legacyid' => $legacy_cust_bill->legacyid,
1211 'invoice_html' => $legacy_cust_bill->content_html,
1216 sub legacy_invoice_pdf {
1218 my $session = _cache->get($p->{'session_id'})
1219 or return { 'error' => "Can't resume session" }; #better error message
1221 my $custnum = $session->{'custnum'};
1223 my $legacyinvnum = $p->{'legacyinvnum'};
1225 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1226 'legacyinvnum' => $legacyinvnum,
1227 'custnum' => $custnum,
1228 }) or return { 'error' => "Can't find legacyinvnum" };
1232 return { 'error' => '',
1233 'legacyinvnum' => $legacyinvnum,
1234 'legacyid' => $legacy_cust_bill->legacyid,
1235 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1243 #sessioning for this? how do we get the session id to the backend invoice
1244 # template so it can add it to the link, blah
1247 if ( $p->{'invnum'} ) {
1248 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1249 or return { 'error' => 'unknown invnum' };
1250 $agentnum = $cust_bill->cust_main->agentnum;
1253 my $templatename = $p->{'template'} || $p->{'templatename'};
1255 #false laziness-ish w/view/cust_bill-logo.cgi
1257 my $conf = new FS::Conf;
1258 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1259 $templatename = "_$1";
1264 my $filename = "logo$templatename.png";
1266 return { 'error' => '',
1267 'logo' => $conf->config_binary($filename, $agentnum),
1268 'content_type' => 'image/png', #should allow gif, jpg too
1275 my $session = _cache->get($p->{'session_id'})
1276 or return { 'error' => "Can't resume session" }; #better error message
1278 my $custnum = $session->{'custnum'};
1280 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1281 or return { 'error' => "unknown custnum $custnum" };
1283 my $conf = new FS::Conf;
1285 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1287 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1291 return { 'error' => '',
1292 'balance' => $cust_main->balance,
1295 my $owed = $_->owed;
1297 +{ 'invnum' => $_->invnum,
1298 '_date' => $_->_date,
1299 'date' => time2str("%b %o, %Y", $_->_date),
1300 'date_short' => time2str("%m-%d-%Y", $_->_date),
1301 'previous' => sprintf('%.2f', ($_->previous)[0]),
1302 'charged' => sprintf('%.2f', $_->charged),
1303 'owed' => sprintf('%.2f', $owed),
1304 'balance' => sprintf('%.2f', $balance),
1309 'legacy_invoices' => [
1311 +{ 'legacyinvnum' => $_->legacyinvnum,
1312 'legacyid' => $_->legacyid,
1313 '_date' => $_->_date,
1314 'date' => time2str("%b %o, %Y", $_->_date),
1315 'date_short' => time2str("%m-%d-%Y", $_->_date),
1316 'charged' => sprintf('%.2f', $_->charged),
1317 'has_content' => ( length($_->content_pdf)
1318 || length($_->content_html) ),
1328 my $session = _cache->get($p->{'session_id'})
1329 or return { 'error' => "Can't resume session" }; #better error message
1331 my $custnum = $session->{'custnum'};
1333 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1334 or return { 'error' => "unknown custnum $custnum" };
1336 my @errors = $cust_main->cancel( 'quiet'=>1 );
1338 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1340 return { 'error' => $error };
1347 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1348 return { 'error' => $session } if $context eq 'error';
1350 my $search = { 'custnum' => $custnum };
1351 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1352 my $cust_main = qsearchs('cust_main', $search )
1353 or return { 'error' => "unknown custnum $custnum" };
1355 my $conf = new FS::Conf;
1357 # the duplication below is necessary:
1358 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1359 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1360 # non-backwards-compatible change breaking the software of anyone using the API
1361 # instead of the stock selfservice
1362 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1363 if( $conf->exists('selfservice_server-view-wholesale') ) {
1364 return { 'svcnum' => $session->{'svcnum'},
1365 'custnum' => $custnum,
1366 'cust_pkg' => [ map {
1368 part_pkg => [ map $_->hashref, $_->part_pkg ],
1370 [ map $_->hashref, $_->available_part_svc ],
1372 [ map { my $ref = { $_->hash,
1373 label => [ $_->label ],
1375 $ref->{_password} = $_->svc_x->_password
1376 if $context eq 'agent'
1377 && $conf->exists('agent-showpasswords')
1378 && $_->part_svc->svcdb eq 'svc_acct';
1383 } $cust_main->cust_pkg
1386 small_custview( $cust_main, $conf->config('countrydefault') ),
1387 'wholesale_view' => 1,
1388 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1389 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1390 'lnp' => $conf->exists('svc_phone-lnp'),
1394 { 'svcnum' => $session->{'svcnum'},
1395 'custnum' => $custnum,
1396 'cust_pkg' => [ map {
1397 my $primary_cust_svc = $_->primary_cust_svc;
1400 status => $_->status,
1402 [ map $_->hashref, $_->available_part_svc ],
1404 [ map { my $ref = { $_->hash,
1405 label => [ $_->label ],
1407 $ref->{_password} = $_->svc_x->_password
1408 if $context eq 'agent'
1409 && $conf->exists('agent-showpasswords')
1410 && $_->part_svc->svcdb eq 'svc_acct';
1411 $ref->{svchash} = { $_->svc_x->hash } if
1412 $_->part_svc->svcdb eq 'svc_phone';
1413 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1414 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1420 ? { $primary_cust_svc->hash,
1421 label => [ $primary_cust_svc->label ],
1422 finger => $primary_cust_svc->svc_x->finger, #uuh
1423 $primary_cust_svc->part_svc->hash,
1427 } $cust_main->ncancelled_pkgs
1430 small_custview( $cust_main, $conf->config('countrydefault') ),
1438 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1439 return { 'error' => $session } if $context eq 'error';
1441 my $search = { 'custnum' => $custnum };
1442 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1443 my $cust_main = qsearchs('cust_main', $search )
1444 or return { 'error' => "unknown custnum $custnum" };
1446 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1447 if ( ! $pkgnum && $p->{'svcnum'} ) {
1448 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1449 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1453 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1454 foreach my $cust_pkg ( $p->{'ncancelled'}
1455 ? $cust_main->ncancelled_pkgs
1456 : $cust_main->unsuspended_pkgs ) {
1457 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1458 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1461 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1463 if ( $p->{'svcdb'} ) {
1464 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1466 : ref($p->{'svcdb'}) eq 'ARRAY'
1467 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1468 : { $p->{'svcdb'} => 1 };
1469 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1472 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1475 my $conf = new FS::Conf;
1478 'svcnum' => $session->{'svcnum'},
1479 'custnum' => $custnum,
1480 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1481 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1484 my $svc_x = $_->svc_x;
1485 my($label, $value) = $_->label;
1486 my $part_svc = $_->part_svc;
1487 my $svcdb = $part_svc->svcdb;
1488 my $cust_pkg = $_->cust_pkg;
1489 my $part_pkg = $cust_pkg->part_pkg;
1492 'svcnum' => $_->svcnum,
1496 'pkg_status' => $cust_pkg->status,
1497 'readonly' => ( $part_svc->selfservice_access eq 'readonly' ),
1500 if ( $svcdb eq 'svc_acct' ) {
1503 'username' => $svc_x->username,
1504 'email' => $svc_x->email,
1505 'finger' => $svc_x->finger,
1506 'seconds' => $svc_x->seconds,
1507 'upbytes' => display_bytecount($svc_x->upbytes),
1508 'downbytes' => display_bytecount($svc_x->downbytes),
1509 'totalbytes' => display_bytecount($svc_x->totalbytes),
1511 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1512 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1513 'recharge_upbytes' =>
1514 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1515 'recharge_downbytes' =>
1516 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1517 'recharge_totalbytes' =>
1518 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1522 } elsif ( $svcdb eq 'svc_dsl' ) {
1523 $hash{'phonenum'} = $svc_x->phonenum;
1524 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1525 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1526 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1529 $hash{'name'} = $cust_main->name;
1532 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1546 sub _customer_svc_x {
1547 my($custnum, $svcnum, $table) = (shift, shift, shift);
1548 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1550 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1551 my $search = " AND custnum = $1";
1552 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1555 'table' => ($table || 'svc_acct'),
1556 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1557 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1558 #'LEFT JOIN cust_main USING ( custnum ) ',
1559 'hashref' => $hashref,
1560 'extra_sql' => $search, #important
1565 sub svc_status_html {
1568 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1569 return { 'error' => $session } if $context eq 'error';
1571 #XXX only svc_dsl for now
1572 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1573 or return { 'error' => "Service not found" };
1575 my $html = $svc_x->getstatus_html;
1577 return { 'html' => $html };
1581 sub svc_status_hash {
1584 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1585 return { 'error' => $session } if $context eq 'error';
1587 #XXX only svc_acct for now
1588 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1589 or return { 'error' => "Service not found" };
1591 my ( $html, $hashref ) = $svc_x->export_getstatus;
1596 sub set_svc_status_hash {
1599 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1600 return { 'error' => $session } if $context eq 'error';
1602 #XXX only svc_acct for now
1603 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1604 or return { 'error' => "Service not found" };
1606 warn "set_svc_status_hash ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1608 my $error = $svc_x->export_setstatus($p); #$p? returns error?
1609 return { 'error' => $error } if $error;
1611 return {}; #? { 'error' => '' }
1616 sub acct_forward_info {
1619 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1620 return { 'error' => $session } if $context eq 'error';
1622 my $svc_forward = _customer_svc_x( $custnum,
1623 { 'srcsvc' => $p->{'svcnum'} },
1626 or return { 'error' => '',
1630 return { 'error' => '',
1631 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1636 sub process_acct_forward {
1638 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1639 return { 'error' => $session } if $context eq 'error';
1641 my $old = _customer_svc_x( $custnum,
1642 { 'srcsvc' => $p->{'svcnum'} },
1646 if ( $p->{'dst'} eq '' ) {
1648 my $error = $old->delete;
1649 return { 'error' => $error };
1651 return { 'error' => '' };
1654 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1655 'dst' => $p->{'dst'},
1660 $new->svcnum($old->svcnum);
1661 my $cust_svc = $old->cust_svc;
1662 $new->svcpart($old->svcpart);
1663 $new->pkgnuym($old->pkgnum);
1664 $error = $new->replace($old);
1666 my $conf = new FS::Conf;
1667 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1669 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1670 or return { 'error' => 'No service' }; #how would we even get here?
1672 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
1674 $error = $new->insert;
1677 return { 'error' => $error };
1681 sub list_dsl_devices {
1684 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1685 return { 'error' => $session } if $context eq 'error';
1687 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1688 or return { 'error' => "Service not found" };
1691 'devices' => [ map {
1692 +{ 'mac_addr' => $_->mac_addr };
1693 } $svc_dsl->dsl_device
1699 sub add_dsl_device {
1702 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1703 return { 'error' => $session } if $context eq 'error';
1705 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1706 or return { 'error' => "Service not found" };
1708 return { 'error' => 'No MAC address supplied' }
1709 unless length($p->{'mac_addr'});
1711 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
1712 'mac_addr' => scalar($p->{'mac_addr'}),
1714 my $error = $dsl_device->insert;
1715 return { 'error' => $error };
1719 sub delete_dsl_device {
1722 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1723 return { 'error' => $session } if $context eq 'error';
1725 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1726 or return { 'error' => "Service not found" };
1728 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
1729 'mac_addr' => scalar($p->{'mac_addr'}),
1732 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
1734 my $error = $dsl_device->delete;
1735 return { 'error' => $error };
1741 _usage_details( \&_port_graph, $p,
1742 'svcdb' => 'svc_port',
1747 my($svc_port, $begin, $end) = @_;
1749 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
1750 push @usage, { 'png' => $pngOrError };
1754 sub _list_svc_usage {
1755 my($svc_acct, $begin, $end) = @_;
1757 foreach my $part_export (
1758 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1759 qw( sqlradius sqlradius_withdomain )
1761 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1766 sub list_svc_usage {
1767 _usage_details(\&_list_svc_usage, @_);
1770 sub _list_support_usage {
1771 my($svc_acct, $begin, $end) = @_;
1773 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1774 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1776 push @usage, { 'seconds' => $_->seconds,
1777 'support' => $_->support,
1778 '_date' => $_->_date,
1779 'id' => $_->transaction_id,
1780 'creator' => $_->creator,
1781 'subject' => $_->subject,
1782 'status' => $_->status,
1783 'ticketid' => $_->ticketid,
1789 sub list_support_usage {
1790 _usage_details(\&_list_support_usage, @_);
1793 sub _list_cdr_usage {
1794 # XXX CDR type support...
1795 my($svc_phone, $begin, $end, %opt) = @_;
1796 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
1797 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
1800 sub list_cdr_usage {
1802 _usage_details( \&_list_cdr_usage, $p,
1803 'svcdb' => 'svc_phone',
1807 sub _usage_details {
1808 my($callback, $p, %opt) = @_;
1810 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1811 return { 'error' => $session } if $context eq 'error';
1813 my $search = { 'svcnum' => $p->{'svcnum'} };
1814 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1816 my $svcdb = $opt{'svcdb'} || 'svc_acct';
1818 my $svc_x = qsearchs( $svcdb, $search );
1819 return { 'error' => 'No service selected in list_svc_usage' }
1822 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
1823 my $freq = $cust_pkg->part_pkg->freq;
1826 if ( $svcdb eq 'svc_phone' ) {
1827 my $format = $cust_pkg->part_pkg->option('output_format') || '';
1828 $format = '' if $format =~ /^sum_/;
1829 # sensible default if there is no format or it's a summary format
1830 if ( $cust_pkg->part_pkg->plan eq 'voip_inbound' ) {
1831 $format ||= 'source_default';
1832 $callback_opt{inbound} = 1;
1835 $format ||= 'default';
1838 $callback_opt{format} = $format;
1839 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
1842 my $start = $cust_pkg->setup;
1843 #my $end = $cust_pkg->bill; # or time?
1846 unless ( $p->{beginning} ) {
1847 $p->{beginning} = $cust_pkg->last_bill;
1848 $p->{ending} = $end;
1851 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
1855 #kinda false laziness with FS::cust_main::bill, but perhaps
1856 #we should really change this bit to DateTime and DateTime::Duration
1858 #change this bit to use Date::Manip? CAREFUL with timezones (see
1859 # mailing list archive)
1860 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
1861 (localtime($p->{ending}) )[0,1,2,3,4,5];
1862 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
1863 (localtime($p->{beginning}) )[0,1,2,3,4,5];
1865 if ( $freq =~ /^\d+$/ ) {
1867 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
1869 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
1870 } elsif ( $freq =~ /^(\d+)w$/ ) {
1872 $nmday += $weeks * 7;
1873 $pmday -= $weeks * 7;
1874 } elsif ( $freq =~ /^(\d+)d$/ ) {
1878 } elsif ( $freq =~ /^(\d+)h$/ ) {
1883 return { 'error' => "unparsable frequency: ". $freq };
1886 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
1887 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
1891 'svcnum' => $p->{svcnum},
1892 'beginning' => $p->{beginning},
1893 'ending' => $p->{ending},
1894 'previous' => ($previous > $start) ? $previous : $start,
1895 'next' => ($next < $end) ? $next : $end,
1896 'header' => $header,
1904 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1905 return { 'error' => $session } if $context eq 'error';
1907 my $search = { 'custnum' => $custnum };
1908 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1909 my $cust_main = qsearchs('cust_main', $search )
1910 or return { 'error' => "unknown custnum $custnum" };
1912 my $status = $cust_main->status;
1913 #false laziness w/ClientAPI/Signup.pm
1915 my $cust_pkg = new FS::cust_pkg ( {
1916 'custnum' => $custnum,
1917 'pkgpart' => $p->{'pkgpart'},
1919 my $error = $cust_pkg->check;
1920 return { 'error' => $error } if $error;
1923 unless ( $p->{'svcpart'} eq 'none' ) {
1927 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
1929 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
1930 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
1931 $svcdb = $part_svc->svcdb;
1933 $svcdb = 'svc_acct';
1935 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
1938 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
1939 'svc_domain' => [ qw( domain ) ],
1940 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
1941 'svc_external' => [ qw( id title ) ],
1942 'svc_pbx' => [ qw( id title ) ],
1945 my $svc_x = "FS::$svcdb"->new( {
1946 'svcpart' => $svcpart,
1947 map { $_ => $p->{$_} } @{$fields{$svcdb}}
1950 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
1953 while ( length($p->{"snarf_machine$snarfnum"}) ) {
1954 my $acct_snarf = new FS::acct_snarf ( {
1955 'machine' => $p->{"snarf_machine$snarfnum"},
1956 'protocol' => $p->{"snarf_protocol$snarfnum"},
1957 'username' => $p->{"snarf_username$snarfnum"},
1958 '_password' => $p->{"snarf_password$snarfnum"},
1961 push @acct_snarf, $acct_snarf;
1963 $svc_x->child_objects( \@acct_snarf );
1966 my $y = $svc_x->setdefault; # arguably should be in new method
1967 return { 'error' => $y } if $y && !ref($y);
1969 $error = $svc_x->check;
1970 return { 'error' => $error } if $error;
1977 tie my %hash, 'Tie::RefHash';
1978 %hash = ( $cust_pkg => \@svc );
1980 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
1981 return { 'error' => $error } if $error;
1983 my $conf = new FS::Conf;
1984 if ( $conf->exists('signup_server-realtime') ) {
1986 my $bill_error = _do_bop_realtime( $cust_main, $status );
1989 $cust_pkg->cancel('quiet'=>1);
1992 $cust_pkg->reexport;
1996 $cust_pkg->reexport;
1999 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2001 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2008 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2009 return { 'error' => $session } if $context eq 'error';
2011 my $search = { 'custnum' => $custnum };
2012 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2013 my $cust_main = qsearchs('cust_main', $search )
2014 or return { 'error' => "unknown custnum $custnum" };
2016 my $status = $cust_main->status;
2017 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2018 or return { 'error' => "unknown package $p->{pkgnum}" };
2021 my $error = FS::cust_pkg::order( $custnum,
2027 my $conf = new FS::Conf;
2028 if ( $conf->exists('signup_server-realtime') ) {
2030 my $bill_error = _do_bop_realtime( $cust_main, $status );
2033 $newpkg[0]->suspend;
2036 $newpkg[0]->reexport;
2040 $newpkg[0]->reexport;
2043 return { error => '', pkgnum => $cust_pkg->pkgnum };
2047 sub order_recharge {
2050 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2051 return { 'error' => $session } if $context eq 'error';
2053 my $search = { 'custnum' => $custnum };
2054 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2055 my $cust_main = qsearchs('cust_main', $search )
2056 or return { 'error' => "unknown custnum $custnum" };
2058 my $status = $cust_main->status;
2059 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2060 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2062 my $svc_x = $cust_svc->svc_x;
2063 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2066 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2067 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2068 recharge_totalbytes );
2069 my $amount = $part_pkg->option('recharge_amount', 1);
2071 my ($l, $v, $d) = $cust_svc->label; # blah
2072 my $pkg = "Recharge $v";
2074 my $bill_error = $cust_main->charge($amount, $pkg,
2075 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2076 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2077 $part_pkg->taxclass); #meh
2079 my $conf = new FS::Conf;
2080 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2082 $bill_error = _do_bop_realtime( $cust_main, $status );
2087 my $error = $svc_x->recharge (\%vhash);
2088 return { 'error' => $error } if $error;
2092 my $error = $bill_error;
2093 $error ||= $svc_x->recharge (\%vhash);
2094 return { 'error' => $error } if $error;
2097 return { error => '', svc => $cust_svc->part_svc->svc };
2101 sub _do_bop_realtime {
2102 my ($cust_main, $status) = (shift, shift);
2104 my $old_balance = $cust_main->balance;
2106 my $bill_error = $cust_main->bill
2107 || $cust_main->apply_payments_and_credits
2108 || $cust_main->realtime_collect('selfservice' => 1);
2110 if ( $cust_main->balance > $old_balance
2111 && $cust_main->balance > 0
2112 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
2113 1 : $status eq 'suspended' ) ) {
2114 #this makes sense. credit is "un-doing" the invoice
2115 my $conf = new FS::Conf;
2116 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
2117 'self-service decline',
2118 'reason_type' => $conf->config('signup_credit_type'),
2120 $cust_main->apply_credits( 'order' => 'newest' );
2122 return { 'error' => '_decline', 'bill_error' => $bill_error };
2131 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2132 return { 'error' => $session } if $context eq 'error';
2134 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2135 or return { 'error' => "unknown custnum $custnum" };
2137 my @cust_pkg = sort { $a->bill <=> $b->bill }
2138 grep { $_->part_pkg->freq ne '0' }
2139 $cust_main->ncancelled_pkgs;
2141 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2143 my $total = $cust_main->balance;
2146 my $bill = $_->bill;
2147 $total += $_->part_pkg->base_recur($_, \$bill);
2148 my $renew_date = $_->part_pkg->add_freq($_->bill);
2150 'pkgnum' => $_->pkgnum,
2151 'amount' => sprintf('%.2f', $total),
2152 'bill_date' => $_->bill,
2153 'bill_date_pretty' => time2str('%x', $_->bill),
2154 'renew_date' => $renew_date,
2155 'renew_date_pretty' => time2str('%x', $renew_date),
2156 'expire_date' => $_->expire,
2157 'expire_date_pretty' => time2str('%x', $_->expire),
2162 return { 'dates' => \@array };
2166 sub payment_info_renew_info {
2168 my $renew_info = renew_info($p);
2169 my $payment_info = payment_info($p);
2170 return { %$renew_info,
2178 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2179 return { 'error' => $session } if $context eq 'error';
2181 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2182 or return { 'error' => "unknown custnum $custnum" };
2184 my $date = $p->{'date'};
2188 #freeside-daily -n -d $date fs_daily $custnum
2189 $cust_main->bill_and_collect( 'time' => $date,
2190 'invoice_time' => $now,
2191 'actual_time' => $now,
2192 'check_freq' => '1d',
2195 return { 'error' => '' };
2201 my $session = _cache->get($p->{'session_id'})
2202 or return { 'error' => "Can't resume session" }; #better error message
2204 my $custnum = $session->{'custnum'};
2206 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2207 or return { 'error' => "unknown custnum $custnum" };
2209 my $conf = new FS::Conf;
2211 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2212 or return { 'error' => 'Permission denied' };
2214 my $pkgnum = $p->{'pkgnum'};
2216 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2217 'pkgnum' => $pkgnum, } )
2218 or return { 'error' => "unknown pkgnum $pkgnum" };
2220 my $error = $cust_pkg->suspend(reason => $reasonnum);
2221 return { 'error' => $error };
2227 my $session = _cache->get($p->{'session_id'})
2228 or return { 'error' => "Can't resume session" }; #better error message
2230 my $custnum = $session->{'custnum'};
2232 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2233 or return { 'error' => "unknown custnum $custnum" };
2235 my $pkgnum = $p->{'pkgnum'};
2237 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2238 'pkgnum' => $pkgnum, } )
2239 or return { 'error' => "unknown pkgnum $pkgnum" };
2241 my $error = $cust_pkg->cancel('quiet' => 1);
2242 return { 'error' => $error };
2246 sub provision_phone {
2249 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2251 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2252 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2253 return { 'error' => $session } if $context eq 'error';
2255 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2256 return { 'error' => 'service not found' } unless $svc_phone;
2257 return { 'error' => 'invalid svcnum' }
2258 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2260 $svc_phone->email($p->{'email'})
2261 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2262 $svc_phone->forwarddst($p->{'forwarddst'})
2263 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2264 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2265 return { 'error' => $svc_phone->replace };
2269 unless($p->{'lnp'}) {
2270 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2271 $p->{'lnp_status'} = "portingin";
2272 return _provision( 'FS::svc_phone',
2273 [qw(lnp_desired_due_date lnp_other_provider
2274 lnp_other_provider_account phonenum countrycode lnp_status)],
2275 [qw(phonenum countrycode)],
2282 unless (scalar(@bulkdid)) {
2283 return _provision( 'FS::svc_phone',
2284 [qw(phonenum countrycode)],
2285 [qw(phonenum countrycode)],
2291 # bulk DID order case
2293 foreach my $did ( @bulkdid ) {
2294 $did =~ s/[^0-9]//g;
2295 $error = _provision( 'FS::svc_phone',
2296 [qw(phonenum countrycode)],
2297 [qw(phonenum countrycode)],
2299 'pkgnum' => $p->{'pkgnum'},
2300 'svcpart' => $p->{'svcpart'},
2302 'countrycode' => $p->{'countrycode'},
2303 'session_id' => $p->{'session_id'},
2306 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2308 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2311 sub provision_acct {
2313 warn "provision_acct called\n"
2316 return { 'error' => gettext('passwords_dont_match') }
2317 if $p->{'_password'} ne $p->{'_password2'};
2318 return { 'error' => gettext('empty_password') }
2319 unless length($p->{'_password'});
2321 if ($p->{'domsvc'}) {
2322 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2323 qw ( svcpart pkgnum ) );
2324 return { 'error' => gettext('invalid_domain') }
2325 unless ($domains{$p->{'domsvc'}});
2328 warn "provision_acct calling _provision\n"
2330 _provision( 'FS::svc_acct',
2331 [qw(username _password domsvc)],
2332 [qw(username _password domsvc)],
2338 sub provision_external {
2340 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2341 _provision( 'FS::svc_external',
2350 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2351 warn "_provision called for $class\n"
2354 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2355 return { 'error' => $session } if $context eq 'error';
2357 my $search = { 'custnum' => $custnum };
2358 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2359 my $cust_main = qsearchs('cust_main', $search )
2360 or return { 'error' => "unknown custnum $custnum" };
2362 my $pkgnum = $p->{'pkgnum'};
2364 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2366 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2367 'pkgnum' => $pkgnum,
2369 or return { 'error' => "unknown pkgnum $pkgnum" };
2371 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2373 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2374 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2376 warn "creating $class record\n"
2378 my $svc_x = $class->new( {
2379 'pkgnum' => $p->{'pkgnum'},
2380 'svcpart' => $p->{'svcpart'},
2381 map { $_ => $p->{$_} } @$fields
2383 warn "inserting $class record\n"
2385 my $error = $svc_x->insert;
2388 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2390 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2393 my $return = { 'svc' => $part_svc->svc,
2395 map { $_ => $svc_x->get($_) } @$return_fields
2397 warn "_provision returning ". Dumper($return). "\n"
2406 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2407 return { 'error' => $session } if $context eq 'error';
2409 my $search = { 'custnum' => $custnum };
2410 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2411 my $cust_main = qsearchs('cust_main', $search )
2412 or return { 'error' => "unknown custnum $custnum" };
2414 my $pkgnum = $p->{'pkgnum'};
2416 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2417 'pkgnum' => $pkgnum,
2419 or return { 'error' => "unknown pkgnum $pkgnum" };
2421 my $svcpart = $p->{'svcpart'};
2423 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2424 'svcpart' => $svcpart, } )
2425 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2426 my $part_svc = $pkg_svc->part_svc;
2428 my $conf = new FS::Conf;
2431 'svc' => $part_svc->svc,
2432 'svcdb' => $part_svc->svcdb,
2433 'pkgnum' => $pkgnum,
2434 'svcpart' => $svcpart,
2435 'custnum' => $custnum,
2437 'security_phrase' => 0, #XXX !
2438 'svc_acct_pop' => [], #XXX !
2440 'init_popstate' => '',
2445 small_custview( $cust_main, $conf->config('countrydefault') ),
2449 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2450 && $ret->{'svcdb'} eq 'svc_phone') {
2451 $ret->{'svcnum'} = $p->{'svcnum'};
2452 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2453 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2454 $ret->{'email'} = $svc_phone->email;
2455 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2462 sub unprovision_svc {
2465 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2466 return { 'error' => $session } if $context eq 'error';
2468 my $search = { 'custnum' => $custnum };
2469 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2470 my $cust_main = qsearchs('cust_main', $search )
2471 or return { 'error' => "unknown custnum $custnum" };
2473 my $svcnum = $p->{'svcnum'};
2475 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2476 or return { 'error' => "unknown svcnum $svcnum" };
2478 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2479 unless $cust_svc->cust_pkg->custnum == $custnum;
2481 my $conf = new FS::Conf;
2483 return { 'svc' => $cust_svc->part_svc->svc,
2484 'error' => $cust_svc->cancel,
2486 small_custview( $cust_main, $conf->config('countrydefault') ),
2491 sub myaccount_passwd {
2493 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2494 return { 'error' => $session } if $context eq 'error';
2496 return { 'error' => "New passwords don't match." }
2497 if $p->{'new_password'} ne $p->{'new_password2'};
2499 return { 'error' => 'Enter new password' }
2500 unless length($p->{'new_password'});
2502 #my $search = { 'custnum' => $custnum };
2503 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2504 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2505 my $search = " AND custnum = $1";
2506 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2508 my $svc_acct = qsearchs( {
2509 'table' => 'svc_acct',
2510 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2511 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2512 'LEFT JOIN cust_main USING ( custnum ) ',
2513 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2514 'extra_sql' => $search, #important
2516 or return { 'error' => "Service not found" };
2518 if ( exists($p->{'old_password'}) ) {
2519 return { 'error' => "Incorrect password." }
2520 unless $svc_acct->check_password($p->{'old_password'});
2523 $svc_acct->set_password($p->{'new_password'});
2524 my $error = $svc_acct->replace();
2526 my($label, $value) = $svc_acct->cust_svc->label;
2528 return { 'error' => $error,
2538 my $conf = new FS::Conf;
2539 my $verification = $conf->config('selfservice-password_reset_verification')
2540 or return { 'error' => 'Password resets disabled' };
2542 my $username = $p->{'username'};
2544 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2545 or return { 'error' => 'Account not found' };
2547 my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2548 'domsvc' => $svc_domain->svcnum }
2550 or return { 'error' => 'Account not found' };
2552 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
2553 or return { 'error' => 'Account not found' };
2555 my $cust_main = $cust_pkg->cust_main;
2559 my( $p, $cust_main ) = @_;
2560 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
2561 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
2564 my( $p, $cust_main ) = @_;
2565 my $cust_pay = qsearchs({
2566 'table' => 'cust_pay',
2567 'hashref' => { 'custnum' => $cust_main->custnum },
2568 'order_by' => 'ORDER BY _date DESC LIMIT 1',
2572 $p->{'amount'} == $cust_pay->paid;
2575 my( $p, $cust_main ) = @_;
2576 $p->{'zip'} eq $cust_main->zip
2577 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
2581 foreach my $verify ( split(',', $verification) ) {
2583 &{ $verify{$verify} }( $p, $cust_main )
2584 or return { 'error' => 'Account not found' };
2588 #okay, we're verified, now create a unique session
2590 my $reset_session = {
2591 'svcnum' => $svc_acct->svcnum,
2594 my $timeout = '1 hour'; #?
2596 my $reset_session_id;
2598 $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
2599 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
2601 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
2605 my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
2606 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
2607 return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
2608 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
2609 my $error = $msg_template->send( 'cust_main' => $cust_main,
2610 'object' => $svc_acct,
2611 'substitutions' => {
2612 'session_id' => $reset_session_id,
2616 return { 'error' => $error }; #????
2619 return { 'error' => '' };
2622 sub check_reset_passwd {
2625 my $conf = new FS::Conf;
2626 my $verification = $conf->config('selfservice-password_reset_verification')
2627 or return { 'error' => 'Password resets disabled' };
2629 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2630 or return { 'error' => "Can't resume session" }; #better error message
2632 my $svcnum = $reset_session->{'svcnum'};
2634 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2635 or return { 'error' => "Service not found" };
2637 return { 'error' => '',
2638 'username' => $svc_acct->username,
2643 sub process_reset_passwd {
2646 my $conf = new FS::Conf;
2647 my $verification = $conf->config('selfservice-password_reset_verification')
2648 or return { 'error' => 'Password resets disabled' };
2650 return { 'error' => "New passwords don't match." }
2651 if $p->{'new_password'} ne $p->{'new_password2'};
2653 return { 'error' => 'Enter new password' }
2654 unless length($p->{'new_password'});
2656 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2657 or return { 'error' => "Can't resume session" }; #better error message
2659 my $svcnum = $reset_session->{'svcnum'};
2661 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2662 or return { 'error' => "Service not found" };
2664 $svc_acct->set_password($p->{'new_password'});
2665 my $error = $svc_acct->replace();
2667 my($label, $value) = $svc_acct->cust_svc->label;
2669 return { 'error' => $error,
2678 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2679 return { 'error' => $session } if $context eq 'error';
2681 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
2682 FS::TicketSystem->init();
2684 my $conf = new FS::Conf;
2685 my $queue = $p->{'queue'}
2686 || $conf->config('ticket_system-selfservice_queueid')
2687 || $conf->config('ticket_system-default_queueid');
2689 warn "$me create_ticket: creating ticket\n" if $DEBUG;
2690 my $err_or_ticket = FS::TicketSystem->create_ticket(
2691 '', #create RT session based on FS CurrentUser (fs_selfservice)
2693 'custnum' => $custnum,
2694 'svcnum' => $session->{'svcnum'},
2695 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
2698 if ( ref($err_or_ticket) ) {
2699 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
2701 return { 'error' => '',
2702 'ticket_id' => $err_or_ticket->id,
2705 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
2707 return { 'error' => $err_or_ticket };
2715 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2716 return { 'error' => $session } if $context eq 'error';
2718 return { error => 'requested format not implemented' }
2719 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
2721 my $conf = new FS::Conf;
2722 my $age_threshold = 0;
2723 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
2724 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
2726 my $search = { 'custnum' => $custnum };
2727 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2728 my $cust_main = qsearchs('cust_main', $search )
2729 or return { 'error' => "unknown custnum $custnum" };
2731 # does it make more sense to just run one sql query for this instead of all the
2732 # insanity below? would increase performance greately for large data sets?
2734 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
2735 my @part_svc = $cust_pkg->part_svc;
2736 foreach my $part_svc ( @part_svc ) {
2737 if($part_svc->svcdb eq 'svc_phone'){
2738 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
2739 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
2740 push @svc_phone, $cust_pkg_svc->svc_x
2741 if $cust_pkg_svc->date_inserted >= $age_threshold;
2749 my($xls_r,$xls_c) = (0,0);
2752 my @fields = qw( countrycode phonenum pin sip_password phone_name );
2753 if($p->{'format'} eq 'csv') {
2754 $csv = new Text::CSV_XS { 'always_quote' => 1,
2757 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
2758 $content .= $csv->string;
2760 elsif($p->{'format'} eq 'xls') {
2761 my $XLS1 = new IO::Scalar \$content;
2762 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
2763 or return { 'error' => "Error opening .xls file: $!" };
2764 $xls = $xls_workbook->add_worksheet('DIDs');
2765 foreach ( @fields ) {
2766 $xls->write(0,$xls_c++,$_);
2771 foreach my $svc_phone ( @svc_phone ) {
2772 my @cols = map { $svc_phone->$_ } @fields;
2773 if($p->{'format'} eq 'csv') {
2774 return { 'error' => 'Unable to create CSV' }
2775 unless $csv->combine(@cols);
2776 $content .= $csv->string;
2778 elsif($p->{'format'} eq 'xls') {
2781 $xls->write($xls_r,$xls_c++,$_);
2787 $xls_workbook->close() if $p->{'format'} eq 'xls';
2789 { content => $content, format => $p->{'format'}, };
2794 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2795 return { 'error' => $session } if $context eq 'error';
2797 warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
2798 FS::TicketSystem->init();
2799 return { 'error' => 'get_ticket configuration error' }
2800 if $FS::TicketSystem::system ne 'RT_Internal';
2802 # check existence and ownership as part of this
2803 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
2804 my $rt_session = FS::TicketSystem->session('');
2805 my $Ticket = FS::TicketSystem->get_ticket_object(
2807 ticket_id => $p->{'ticket_id'},
2810 return { 'error' => 'ticket not found' } if !$Ticket;
2812 if ( length( $p->{'subject'} || '' ) ) {
2814 if ( $p->{'subject'} ne $Ticket->Subject ) {
2815 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
2816 return { 'error' => "unable to set subject: $msg" } if !$val;
2820 if(length($p->{'reply'})) {
2821 my @err_or_res = FS::TicketSystem->correspond_ticket(
2823 'ticket_id' => $p->{'ticket_id'},
2824 'content' => $p->{'reply'},
2827 return { 'error' => 'unable to reply to ticket' }
2828 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
2831 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
2832 my $err_or_ticket = FS::TicketSystem->get_ticket(
2834 'ticket_id' => $p->{'ticket_id'},
2837 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
2838 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
2840 return { 'error' => $err_or_ticket };
2843 my @custs = @{$err_or_ticket->{'custs'}};
2844 my @txns = @{$err_or_ticket->{'txns'}};
2847 # superseded by check in get_ticket_object
2848 #return { 'error' => 'invalid ticket requested' }
2849 #unless grep($_ eq $custnum, @custs);
2851 foreach my $txn ( @txns ) {
2852 push @filtered_txns, $txn
2853 if ($txn->{'type'} eq 'EmailRecord'
2854 || $txn->{'type'} eq 'Correspond'
2855 || $txn->{'type'} eq 'Create');
2858 warn "$me get_ticket: successful: \n"
2860 return { 'error' => '',
2861 'transactions' => \@filtered_txns,
2862 'ticket_fields' => $err_or_ticket->{'fields'},
2863 'ticket_id' => $p->{'ticket_id'},
2867 sub adjust_ticket_priority {
2869 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2870 return { 'error' => $session } if $context eq 'error';
2872 warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
2873 FS::TicketSystem->init;
2874 my $ss_priority = FS::TicketSystem->selfservice_priority;
2876 return { 'error' => 'adjust_ticket_priority configuration error' }
2877 if $FS::TicketSystem::system ne 'RT_Internal'
2880 my $values = $p->{'values'}; #hashref, id => priority value
2883 foreach my $id (keys %$values) {
2884 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
2885 my $Ticket = FS::TicketSystem->get_ticket_object('',
2887 'custnum' => $custnum,
2890 $ticket_error{$id} = 'ticket not found';
2894 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
2895 # We're not going to implement it for RT_External.
2896 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
2897 my $new_value = $values->{$id};
2898 next if $old_value eq $new_value;
2900 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
2902 # AddCustomFieldValue works fine (replacing any existing value) if it's
2903 # a single-valued custom field, which it should be. If it's not, you're
2904 # doing something wrong.
2906 if ( length($new_value) ) {
2907 ($val, $msg) = $Ticket->AddCustomFieldValue(
2908 Field => $ss_priority,
2909 Value => $new_value,
2913 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
2914 Field => $ss_priority,
2915 Value => $old_value,
2919 $ticket_error{$id} = $msg if !$val;
2920 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
2922 return { 'error' => '',
2923 'ticket_error' => \%ticket_error,
2924 %{ customer_info($p) } # send updated customer info back
2930 sub _custoragent_session_custnum {
2933 my($context, $session, $custnum);
2934 if ( $p->{'session_id'} ) {
2936 $context = 'customer';
2937 $session = _cache->get($p->{'session_id'})
2938 or return ( 'error' => "Can't resume session" ); #better error message
2939 $custnum = $session->{'custnum'};
2941 } elsif ( $p->{'agent_session_id'} ) {
2944 my $agent_cache = new FS::ClientAPI_SessionCache( {
2945 'namespace' => 'FS::ClientAPI::Agent',
2947 $session = $agent_cache->get($p->{'agent_session_id'})
2948 or return ( 'error' => "Can't resume session" ); #better error message
2949 $custnum = $p->{'custnum'};
2953 return ( 'error' => "Can't resume session" ); #better error message
2956 ($context, $session, $custnum);