1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard 0.35;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
50 use FS::cust_location;
53 # for code organization
54 use FS::ClientAPI::MyAccount::contact;
55 use FS::ClientAPI::MyAccount::quotation;
58 $me = '[FS::ClientAPI::MyAccount]';
60 use vars qw( @cust_main_editable_fields @location_editable_fields );
61 @cust_main_editable_fields = qw(
62 first last company daytime night fax mobile
64 ss stateid stateid_state
66 @location_editable_fields = qw(
67 address1 address2 city county state zip country
71 BEGIN { #preload to reduce time customer_info takes
72 if ( $FS::TicketSystem::system ) {
73 warn "$me: initializing ticket system\n" if $DEBUG;
74 FS::TicketSystem->init();
79 $cache ||= new FS::ClientAPI_SessionCache( {
80 'namespace' => 'FS::ClientAPI::MyAccount',
87 my($context, $session, $custnum) = _custoragent_session_custnum($p);
88 #return { 'error' => $session } if $context eq 'error';
91 if ( $context eq 'customer' && $custnum ) {
93 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
96 $sth->execute($custnum) or die $sth->errstr;
98 $agentnum = $sth->fetchrow_arrayref->[0]
99 or die "no agentnum for custnum $custnum";
101 #} elsif ( $context eq 'agent' ) {
102 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
105 $p->{'agentnum'} = $agentnum;
107 my $conf = new FS::Conf;
109 #false laziness w/Signup.pm
111 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
113 if ( $skin_info_cache_agent ) {
115 warn "$me loading cached skin info for agentnum $agentnum\n"
120 warn "$me populating skin info cache for agentnum $agentnum\n"
123 $skin_info_cache_agent = {
124 'agentnum' => $agentnum,
125 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
126 qw( company_name date_format ) ),
127 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
128 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
129 text_color link_color vlink_color hlink_color alink_color
130 font title_color title_align title_size menu_bgcolor menu_fontsize
133 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
134 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
135 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
137 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
138 qw( title_left_image title_right_image
139 menu_top_image menu_body_image menu_bottom_image
142 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
143 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
144 qw( head body_header body_footer company_address ) ),
145 'money_char' => $conf->config("money_char") || '$',
146 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
149 services.php Services
150 services.php My Services
151 services_new.php Order a new service
154 personal.php Personal Information
155 password.php Change Password
158 payment_cc.php Credit Card Payment
159 payment_ach.php Electronic Check Payment
160 payment_paypal.php PayPal Payment
161 payment_webpay.php Webpay Payments
164 usage_data.php Data usage
165 usage_cdr.php Call usage
167 tickets.php Help Desk
168 tickets.php Open Tickets
169 tickets_resolved.php Resolved Tickets
170 ticket_create.php Create a new ticket
178 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
182 #{ %$skin_info_cache_agent };
183 $skin_info_cache_agent;
190 my $conf = new FS::Conf;
194 'phone_login' => $conf->exists('selfservice_server-phone_login'),
195 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
196 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
197 'banner_image_md5' =>
198 md5_hex($conf->config_binary('selfservice-login_banner_image')),
205 sub login_banner_image {
207 my $conf = new FS::Conf;
208 my $image = $conf->config_binary('selfservice-login_banner_image');
210 'md5' => md5_hex($image),
215 #false laziness w/FS::ClientAPI::passwd::passwd
219 my $conf = new FS::Conf;
223 if ( $p->{'domain'} eq 'svc_phone'
224 && $conf->exists('selfservice_server-phone_login') ) {
226 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
227 return { error => 'Number not found.' } unless $svc_phone;
230 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
231 #return { error => 'Only primary user may log in.' }
232 # if $conf->exists('selfservice_server-primary_only')
233 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
235 return { error => 'Incorrect PIN.' }
236 unless $svc_phone->check_pin($p->{'password'});
240 } elsif ( $p->{email}
241 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
244 return { error => 'Incorrect contact password.' }
245 unless $contact->authenticate_password($p->{'password'});
247 $session->{'contactnum'} = $contact->contactnum;
249 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
250 if ( scalar(@cust_contact) == 1 ) {
251 $session->{'custnum'} = $cust_contact[0]->custnum;
252 } elsif ( scalar(@cust_contact) ) {
253 $session->{'customers'} = { map { $_->custnum => $_->cust_main->name }
257 return { error => 'No customer self-service access for contact' }; #??
262 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
264 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
265 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
267 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
268 'domsvc' => $svc_domain->svcnum, }
271 if ( $conf->exists('selfservice_server-login_svcpart') ) {
272 my @svcpart = $conf->config('selfservice_server-login_svcpart');
273 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
274 scalar( grep( $_ eq $svcpart, @svcpart ) );
279 if ( $conf->exists('selfservice_server-primary_only') ) {
282 my $cust_svc = $_->cust_svc;
283 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
284 == $cust_svc->svcpart
289 return { error => 'User not found.' } unless @svc_acct;
291 return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
293 my $svc_acct = $svc_acct[0];
295 if ( $conf->exists('selfservice_server-login_svcpart') ) {
296 my @svcpart = $conf->config('selfservice_server-login_svcpart');
297 my $svcpart = $svc_acct->cust_svc->svcpart;
298 return { error => 'Invalid user.' }
299 unless grep($_ eq $svcpart, @svcpart);
302 return { error => 'Incorrect password.' }
303 unless $svc_acct->check_password($p->{'password'});
311 $session->{'svcnum'} = $svc_x->svcnum;
313 my $cust_svc = $svc_x->cust_svc;
314 my $cust_pkg = $cust_svc->cust_pkg;
316 my $cust_main = $cust_pkg->cust_main;
317 $session->{'custnum'} = $cust_main->custnum;
318 if ( $conf->exists('pkg-balances') ) {
319 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
320 $cust_main->ncancelled_pkgs;
321 $session->{'pkgnum'} = $cust_pkg->pkgnum
322 if scalar(@cust_pkg) > 1;
326 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
327 #return { error => 'Only primary user may log in.' }
328 # if $conf->exists('selfservice_server-primary_only')
329 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
330 my $part_pkg = $cust_pkg->part_pkg;
331 return { error => 'Only primary user may log in.' }
332 if $conf->exists('selfservice_server-primary_only')
333 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
339 $session_id = sha512_hex(time(). {}. rand(). $$)
340 } until ( ! defined _cache->get($session_id) ); #just in case
342 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
343 _cache->set( $session_id, $session, $timeout );
345 return { 'error' => '',
346 'session_id' => $session_id,
353 my $skin_info = skin_info($p);
354 if ( $p->{'session_id'} ) {
355 _cache->remove($p->{'session_id'});
356 return { %$skin_info, 'error' => '' };
358 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
365 my($context, $session, $custnum) = _custoragent_session_custnum($p);
366 return { 'error' => $session } if $context eq 'error';
368 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
369 or return { 'error' => "Service not found" };
371 $session->{'svcnum'} = $svc_acct->svcnum;
373 my $conf = new FS::Conf;
374 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
375 _cache->set( $p->{'session_id'}, $session, $timeout );
377 return { 'error' => '' };
383 my($context, $session, $custnum) = _custoragent_session_custnum($p);
384 return { 'error' => $session } if $context eq 'error';
386 $session->{'custnum'} = $p->{'custnum'}
387 if exists $session->{'customers'}{ $p->{'custnum'} };
389 my $conf = new FS::Conf;
390 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
391 _cache->set( $p->{'session_id'}, $session, $timeout );
393 return { 'error' => '',
394 %{ customer_info( { session_id=>$p->{'session_id'} } ) },
398 sub payment_gateway {
400 # takes a cust_main and a cust_payby entry, returns the payment_gateway
401 my $conf = new FS::Conf;
402 my $cust_main = shift;
403 my $cust_payby = shift;
404 return '' if ! FS::payby->realtime($cust_payby);
405 my $pg = $cust_main->agent->payment_gateway(
406 'method' => FS::payby->payby2bop($cust_payby),
415 my $conf = new FS::Conf;
417 my $info = skin_info($p);
419 use vars qw( $cust_paybys ); #cache for performance
420 unless ( $cust_paybys ) {
422 my %cust_paybys = map { $_ => 1 }
423 map { FS::payby->payby2payment($_) }
424 $conf->config('signup_server-payby');
426 $cust_paybys = [ keys %cust_paybys ];
429 $info->{'cust_paybys'} = $cust_paybys;
431 my($context, $session, $custnum) = _custoragent_session_custnum($p);
432 return { 'error' => $session } if $context eq 'error';
434 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } );
436 $info->{'hide_payment_fields'} = [
438 my $pg = $cust_main && payment_gateway($cust_main, $_);
439 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
440 } @{ $info->{cust_paybys} }
443 $info->{'self_suspend_reason'} =
444 $conf->config('selfservice-self_suspend_reason',
445 $cust_main ? $cust_main->agentnum : ''
448 $info->{'edit_ticket_subject'} =
449 $conf->exists('ticket_system-selfservice_edit_subject') &&
450 $cust_main && $cust_main->edit_subject;
452 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
454 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
457 'custnum' => $custnum,
458 'access_pkgnum' => $session->{'pkgnum'},
459 'access_svcnum' => $session->{'svcnum'},
466 my($context, $session, $custnum) = _custoragent_session_custnum($p);
467 return { 'error' => $session } if $context eq 'error';
471 my $conf = new FS::Conf;
472 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
474 # if ( $FS::TicketSystem::system ) {
475 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
476 # FS::TicketSystem->init();
479 if ( $custnum ) { #customer record
481 %return = ( %return, %{ customer_info_short($p) } );
483 #redundant with customer_info_short, but we need it for several things below
484 my $search = { 'custnum' => $custnum };
485 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
486 my $cust_main = qsearchs('cust_main', $search )
487 or return { 'error' => "customer_info: unknown custnum $custnum" };
489 my $list_tickets = list_tickets($p);
490 $return{'tickets'} = $list_tickets->{'tickets'};
492 if ( $session->{'pkgnum'} ) {
493 #XXX open invoices in the pkg-balances case
495 $return{'money_char'} = $conf->config("money_char") || '$';
498 invnum => $_->invnum,
499 date => time2str("%b %o, %Y", $_->_date),
501 charged => $_->charged,
503 } $cust_main->open_cust_bill;
504 $return{open_invoices} = \@open;
506 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
507 my $sth = dbh->prepare($sql) or die dbh->errstr;
508 $sth->execute($custnum) or die $sth->errstr;
509 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
510 $return{'last_invoice_date_pretty'} =
511 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
514 #customer_info_short always has nobalance on..
515 $return{small_custview} =
516 small_custview( $cust_main,
517 $return{countrydefault},
518 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
521 $return{has_ship_address} = $cust_main->has_ship_address;
522 $return{status} = $cust_main->status_label; #$cust_main->status; #better to break anyone obscurely testing for strings in self-service than to have to upgrade every front-end to get the new status to display
523 $return{statuscolor} = $cust_main->statuscolor;
524 $return{status_label} = $cust_main->status_label;
526 # compatibility: some places in selfservice use this to determine
527 # if there's a ship address
528 if ( $return{has_ship_address} ) {
529 $return{ship_last} = $cust_main->last;
530 $return{ship_first} = $cust_main->first;
533 if (scalar($conf->config('support_packages'))) {
534 my @support_services = ();
535 foreach ($cust_main->support_services) {
536 my $seconds = $_->svc_x->seconds || 0;
537 my $time_remaining = (($seconds < 0) ? '-' : '' ).
538 int(abs($seconds)/3600)."h".
539 sprintf("%02d",(abs($seconds)%3600)/60)."m";
540 my $cust_pkg = $_->cust_pkg;
543 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
544 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
545 push @support_services, { svcnum => $_->svcnum,
546 time => $time_remaining,
551 $return{support_services} = \@support_services;
554 if ( $conf->config('prepayment_discounts-credit_type') ) {
556 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
559 } elsif ( $session->{'svcnum'} ) { #no customer record
561 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
562 or die "unknown svcnum";
563 $return{name} = $svc_acct->email;
567 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
571 return { 'error' => '',
572 'custnum' => $custnum,
578 sub customer_info_short {
581 my($context, $session, $custnum) = _custoragent_session_custnum($p);
582 return { 'error' => $session } if $context eq 'error';
586 my $conf = new FS::Conf;
588 if ( $custnum ) { #customer record
590 my $search = { 'custnum' => $custnum };
591 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
592 my $cust_main = qsearchs('cust_main', $search )
593 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
595 $return{display_custnum} = $cust_main->display_custnum;
596 $return{max_invnum} = $cust_main->max_invnum;
598 if ( $session->{'pkgnum'} ) {
599 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
600 #next_bill_date from cust_pkg?
602 $return{balance} = $cust_main->balance;
603 $return{next_bill_date} = $cust_main->next_bill_date;
604 $return{next_bill_date_pretty} =
605 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
608 $return{balance_pretty} = money_pretty($return{balance});
610 $return{countrydefault} = scalar($conf->config('countrydefault'));
612 $return{small_custview} =
613 small_custview( $cust_main,
614 $return{countrydefault},
618 $return{first} = $cust_main->first;
619 $return{'last'} = $cust_main->get('last');
620 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
622 #none of these are terribly expensive if we want 'em...
623 for (@cust_main_editable_fields) {
624 $return{$_} = $cust_main->get($_);
626 $return{$_} = $cust_main->masked($_) for qw/ss stateid/;
628 #maybe a little more expensive, but it should be cached by now
629 for (@location_editable_fields) {
630 $return{$_} = $cust_main->bill_location->get($_)
631 if $cust_main->bill_locationnum;
632 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
633 if $cust_main->ship_locationnum;
636 my @invoicing_list = $cust_main->invoicing_list;
637 $return{'invoicing_list'} =
638 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
639 $return{'postal_invoicing'} =
640 0 < ( grep { $_ eq 'POST' } @invoicing_list );
642 if ( $session->{'svcnum'} ) {
643 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
644 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
645 $return{'svcnum'} = $session->{'svcnum'};
648 } elsif ( $session->{'svcnum'} ) { #no customer record
650 #uuh, not supproted yet... die?
651 return { 'error' => 'customer_info_short not yet supported as agent' };
655 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
659 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
660 # it is not customer-specific, though it is only shown to authenticated customers
661 # it is not currently agent-specific, though at some point it might be
662 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
664 return { 'error' => '',
665 'custnum' => $custnum,
670 sub customer_recurring {
673 my($context, $session, $custnum) = _custoragent_session_custnum($p);
674 return { 'error' => $session } if $context eq 'error';
678 my $conf = new FS::Conf;
680 my $search = { 'custnum' => $custnum };
681 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
682 my $cust_main = qsearchs('cust_main', $search )
683 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
685 $return{'display_recurring'} = [ $cust_main->display_recurring ];
687 return { 'error' => '',
688 'custnum' => $custnum,
693 sub billing_history {
696 my($context, $session, $custnum) = _custoragent_session_custnum($p);
697 return { 'error' => $session } if $context eq 'error';
699 return { 'error' => 'No customer' } unless $custnum;
701 my $search = { 'custnum' => $custnum };
702 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
703 my $cust_main = qsearchs('cust_main', $search )
704 or return { 'error' => "unknown custnum $custnum" };
708 if ( $session->{'pkgnum'} ) {
709 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
710 #next_bill_date from cust_pkg?
711 return { 'error' => 'No history for package' };
714 $return{balance} = $cust_main->balance;
715 $return{balance_pretty} = money_pretty($return{balance});
716 $return{next_bill_date} = $cust_main->next_bill_date;
717 $return{next_bill_date_pretty} =
718 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
721 my $conf = new FS::Conf;
723 $return{'history'} = [
724 $cust_main->payment_history(
725 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
730 $return{'money_char'} = $conf->config("money_char") || '$',
738 my $session = _cache->get($p->{'session_id'})
739 or return { 'error' => "Can't resume session" }; #better error message
741 my $custnum = $session->{'custnum'}
742 or return { 'error' => "no customer record" };
744 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
745 or return { 'error' => "unknown custnum $custnum" };
747 my $conf = new FS::Conf;
748 if (($p->{payby} eq "CHEK" || $p->{payby} eq "DCHEK") && $conf->exists('selfservice-ACH_info_readonly')) {
749 return { 'error' => "You do not have authority to add a bank account" };
752 my $new = new FS::cust_main { $cust_main->hash };
754 $new->set( $_ => $p->{$_} )
755 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
757 if ( exists($p->{address1}) ) {
758 my $bill_location = FS::cust_location->new({
759 map { $_ => $p->{$_} } @location_editable_fields
761 # if this is unchanged from before, cust_main::replace will ignore it
762 $new->set('bill_location' => $bill_location);
765 if ( exists($p->{ship_address1}) ) {
766 my $ship_location = FS::cust_location->new({
767 map { $_ => $p->{"ship_$_"} } @location_editable_fields
769 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
770 # Selfservice unfortunately tries to indicate "same as billing
771 # address" by sending all fields empty. Did this ever work?
772 $ship_location = $cust_main->bill_location;
774 $new->set('ship_location' => $ship_location);
776 # but if it hasn't been passed in at all, leave ship_location alone--
777 # DON'T change it to match bill_location.
780 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
781 #false laziness with httemplate/edit/process/cust_main.cgi
782 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
783 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
785 @invoicing_list = $cust_main->invoicing_list;
788 my $error = $new->replace($cust_main, \@invoicing_list);
789 return { 'error' => $error } if $error;
792 return { 'error' => '' };
797 my $session = _cache->get($p->{'session_id'})
798 or return { 'error' => "Can't resume session" }; #better error message
804 my $conf = new FS::Conf;
805 use vars qw($payment_info); #cache for performance
806 unless ( $payment_info ) {
808 my %states = map { $_->state => 1 }
809 qsearch('cust_main_county', {
810 'country' => $conf->config('countrydefault') || 'US'
813 my %cust_paybys = map { $_ => 1 }
814 map { FS::payby->payby2payment($_) }
815 $conf->config('signup_server-payby');
817 my @cust_paybys = keys %cust_paybys;
821 #list all counties/states/countries
822 'cust_main_county' =>
823 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
825 #shortcut for one-country folks
827 [ sort { $a cmp $b } keys %states ],
829 'card_types' => card_types(),
831 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
832 'require_cvv' => $conf->exists('selfservice-require_cvv'),
833 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
835 'paytypes' => [ FS::cust_payby::paytypes ],
837 'paybys' => [ $conf->config('signup_server-payby') ],
838 'cust_paybys' => \@cust_paybys,
840 'stateid_label' => FS::Msgcat::_gettext('stateid'),
841 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
843 'show_ss' => $conf->exists('show_ss'),
844 'show_stateid' => $conf->exists('show_stateid'),
845 'show_paystate' => $conf->exists('show_bankstate'),
847 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
848 'ach_read_only' => $conf->exists('selfservice-ACH_info_readonly'),
858 my %return = %$payment_info;
860 delete $return{'cust_main_county'} if $p->{'omit_cust_main_county'};
862 my $custnum = $session->{'custnum'};
864 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
865 or return { 'error' => "unknown custnum $custnum" };
867 $return{'hide_payment_fields'} = [
869 my $pg = payment_gateway($cust_main, $_);
870 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
871 } @{ $return{cust_paybys} }
874 $return{balance} = $cust_main->balance; #XXX pkg-balances?
876 $return{$_} = $cust_main->bill_location->get($_)
877 for qw(address1 address2 city state zip);
879 # look for stored cust_payby info
880 # only if we've been given a clear payment_payby (to avoid payname conflicts)
881 if ($p->{'payment_payby'} =~ /^(CARD|CHEK)$/) {
882 my @search_payby = ($p->{'payment_payby'} eq 'CARD') ? ('CARD','DCRD') : ('CHEK','DCHK');
883 my ($cust_payby) = $cust_main->cust_payby(@search_payby);
885 $return{payname} = $cust_payby->payname
886 || ( $cust_main->first. ' '. $cust_main->get('last') );
887 $return{custpaybynum} = $cust_payby->custpaybynum;
889 if ( $cust_payby->payby =~ /^(CARD|DCRD)$/ ) {
890 $return{card_type} = cardtype($cust_payby->payinfo);
891 $return{payinfo} = $cust_payby->paymask;
893 @return{'month', 'year'} = $cust_payby->paydate_monthyear;
897 if ( $cust_payby->payby =~ /^(CHEK|DCHK)$/ ) {
898 my ($payinfo1, $payinfo2) = split '@', $cust_payby->paymask;
899 $return{payinfo1} = $payinfo1;
900 $return{payinfo2} = $payinfo2;
901 $return{paytype} = $cust_payby->paytype;
902 $return{paystate} = $cust_payby->paystate;
903 $return{payname} = $cust_payby->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
908 if ( $conf->config('prepayment_discounts-credit_type') ) {
910 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
913 #doubleclick protection
915 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
916 $return{paybatch} = $return{payunique}; #back compat
918 $return{credit_card_surcharge_percentage} = $conf->config('credit-card-surcharge-percentage', $cust_main->agentnum);
919 $return{credit_card_surcharge_flatfee} = $conf->config('credit-card-surcharge-flatfee', $cust_main->agentnum);
921 return { 'error' => '',
927 #some false laziness with httemplate/process/payment.cgi - look there for
928 #ACH and CVV support stuff
930 sub validate_payment {
933 my $session = _cache->get($p->{'session_id'})
934 or return { 'error' => "Can't resume session" }; #better error message
936 my $custnum = $session->{'custnum'};
938 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
939 or return { 'error' => "unknown custnum $custnum" };
941 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
942 or return { 'error' => gettext('illegal_amount') };
944 return { error => 'Amount must be greater than 0' } unless $amount > 0;
946 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
947 #changing the hidden form values
948 my $conf = new FS::Conf;
949 my $fee_display = $conf->config('selfservice_process-display') || 'add';
950 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
951 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
952 if ( $fee_display eq 'add'
954 and ! $fee_skip_first || scalar($cust_main->cust_pay)
957 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
958 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
961 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
962 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
963 my $discount_term = $1;
965 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
966 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
969 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
970 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
973 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
974 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
977 $payunique = $paybatch if ! length($payunique) && length($paybatch);
979 $p->{'payby'} ||= 'CARD';
980 $p->{'payby'} =~ /^([A-Z]{4})$/
981 or return { 'error' => "illegal_payby " . $p->{'payby'} };
984 #false laziness w/process/payment.cgi
987 my $replace_cust_payby;
988 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
990 $p->{'payinfo1'} =~ /^([\dx]+)$/
991 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
993 $p->{'payinfo2'} =~ /^([\dx]+)$/
994 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
996 $payinfo = $payinfo1. '@'. $payinfo2;
999 foreach my $cust_payby ($cust_main->cust_payby('CHEK','DCHK')) {
1000 if ( $cust_payby->paymask eq $payinfo ) {
1001 $payinfo = $cust_payby->payinfo;
1002 $replace_cust_payby = $cust_payby;
1008 if ($conf->exists('selfservice-ACH_info_readonly') && !$achonfile) {
1009 return { 'error' => "You are not allowed to change your payment information." };
1012 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1014 $payinfo = $p->{'payinfo'};
1018 #more intelligent matching will be needed here if you change
1019 #card_masking_method and don't remove existing paymasks
1020 foreach my $cust_payby ($cust_main->cust_payby('CARD','DCRD')) {
1021 if ( $cust_payby->paymask eq $payinfo ) {
1022 $payinfo = $cust_payby->payinfo;
1023 $replace_cust_payby = $cust_payby;
1029 $payinfo =~ s/\D//g;
1030 $payinfo =~ /^(\d{13,19}|\d{8,9})$/
1031 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1035 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1036 return { 'error' => gettext('unknown_card_type') }
1037 if !$cust_main->tokenized($payinfo) && cardtype($payinfo) eq "Unknown";
1039 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1040 if ( cardtype($payinfo) eq 'American Express card' ) {
1041 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1042 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1045 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1046 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1049 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1050 return { 'error' => 'CVV2 is required' };
1051 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1052 return { 'error' => 'CVV2 is required' };
1056 die "unknown payby $payby";
1059 my %payby2fields = (
1060 'CARD' => [ qw( paystart_month paystart_year payissue payip
1061 address1 address2 city state zip country ) ],
1062 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1065 my %replace = ( 'replace' => $replace_cust_payby, );
1068 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1071 'cust_main' => $cust_main, #XXX or just custnum??
1072 'amount' => sprintf('%.2f', $amount),
1074 'payinfo' => $payinfo,
1075 'paymask' => FS::payinfo_Mixin->mask_payinfo( $payby, $payinfo ),
1076 'card_type' => $card_type,
1077 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1078 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1079 'month' => $p->{'month'},
1080 'year' => $p->{'year'},
1081 'payname' => $payname,
1082 'payunique' => $payunique,
1083 'paybatch' => $paybatch,
1084 'paycvv' => $paycvv,
1085 'payname' => $payname,
1086 'discount_term' => $discount_term,
1087 'pkgnum' => $session->{'pkgnum'},
1089 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1099 my $validate = validate_payment($p);
1100 return $validate if $validate->{'error'};
1102 my $conf = new FS::Conf;
1103 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1104 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1106 +{ map { $_=>$validate->{$_} }
1107 qw( card_type paymask payname paydate_pretty month year amount
1108 address1 address2 city state zip country
1114 sub process_stored_payment {
1117 my $session_id = $p->{'session_id'};
1119 my $payment_info = _cache->get( "payment_$session_id" )
1120 or return { 'error' => "Can't resume session" }; #better error message
1122 do_process_payment($payment_info);
1126 sub process_payment {
1129 my $payment_info = validate_payment($p);
1130 return $payment_info if $payment_info->{'error'};
1132 do_process_payment($payment_info);
1136 sub do_process_payment {
1137 my $validate = shift;
1139 my $cust_main = $validate->{'cust_main'};
1141 my $amount = delete $validate->{'amount'};
1144 my $payby = delete $validate->{'payby'};
1146 if ( $validate->{'save'} ) {
1149 foreach my $field ( qw( auto payinfo paymask payname payip ) ) {
1150 $saveopt{$field} = $validate->{$field};
1153 if ( $payby eq 'CARD' ) {
1154 my $bill_location = FS::cust_location->new({
1155 map { $_ => $validate->{$_} }
1156 qw(address1 address2 city state country zip)
1158 $saveopt{'bill_location'} = $bill_location;
1159 foreach my $field ( qw( paydate paystart_month paystart_year payissue ) ) {
1160 $saveopt{$field} = $validate->{$field};
1163 # stateid/stateid_state won't be saved, might be broken as of 4.x
1164 foreach my $field ( qw( paytype paystate ) ) {
1165 $saveopt{$field} = $validate->{$field};
1169 my $error = $cust_main->save_cust_payby(
1170 'payment_payby' => $payby,
1171 'replace' => $validate->{'replace'}, # cust_payby object to replace
1176 #no, this causes customers to process their payments again
1177 #return { 'error' => $error };
1178 #XXX just warn verosely for now so i can figure out how these happen in
1179 # the first place, eventually should redirect them to the "change
1180 #address" page but indicate if the payment processed?
1181 delete($validate->{'payinfo'}); #don't want to log this!
1182 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1184 "SAVEOPT: ".Dumper(\%saveopt)."\n".
1185 "CUST_MAIN: ". Dumper($cust_main)."\n".
1186 "PACKET: ". Dumper($validate)."\n";
1190 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1194 'paynum_ref' => \$paynum,
1197 return { 'error' => $error } if $error;
1199 #no error, so order the fee package if applicable...
1200 my $conf = new FS::Conf;
1201 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1202 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1204 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1206 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1208 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1209 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1212 #and generate an invoice for it now too
1213 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1214 return { 'error' => "payment processed and fee ordered successfully, but error billing fee: $error" }
1219 $cust_main->apply_payments;
1222 my $receipt_html = '';
1224 # currently supported for realtime CC only; send receipt data to SS
1225 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1228 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1231 <TD ALIGN="right">Payment#</TD>
1232 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1236 <TD ALIGN="right">Date</TD>
1238 <TD BGCOLOR="#FFFFFF"><B>! .
1239 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1245 <TD ALIGN="right">Amount</TD>
1246 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1251 <TD ALIGN="right">Payment method</TD>
1252 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1265 'amount' => sprintf('%.2f', $cust_pay->paid),
1266 'date' => $cust_pay->_date,
1267 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1268 'time_pretty' => time2str('%T', $cust_pay->_date),
1269 'auth_num' => $cust_pay->auth,
1270 'order_num' => $cust_pay->order_number,
1271 'receipt_html' => $receipt_html,
1278 'receipt_html' => '',
1285 sub realtime_collect {
1288 my $session = _cache->get($p->{'session_id'})
1289 or return { 'error' => "Can't resume session" }; #better error message
1291 my $custnum = $session->{'custnum'};
1293 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1294 or return { 'error' => "unknown custnum $custnum" };
1297 if ( $p->{'amount'} ) {
1298 $amount = $p->{'amount'};
1300 elsif ( $session->{'pkgnum'} ) {
1301 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1304 $amount = $cust_main->balance;
1307 my $error = $cust_main->realtime_collect(
1308 'method' => $p->{'method'},
1309 'amount' => $amount,
1310 'pkgnum' => $session->{'pkgnum'},
1311 'session_id' => $p->{'session_id'},
1315 return { 'error' => $error } unless ref( $error );
1317 return { 'error' => '', amount => $amount, %$error };
1320 sub start_thirdparty {
1322 my $session = _cache->get($p->{'session_id'})
1323 or return { 'error' => "Can't resume session" }; #better error message
1324 my $custnum = $session->{'custnum'};
1325 my $cust_main = FS::cust_main->by_key($custnum);
1327 my $amount = $p->{'amount'}
1328 or return { error => 'no amount' };
1330 my $result = $cust_main->create_payment(
1331 'method' => $p->{'method'},
1332 'amount' => $p->{'amount'},
1333 'pkgnum' => $session->{'pkgnum'},
1334 'session_id' => $p->{'session_id'},
1337 if ( ref($result) ) { # hashref or error
1340 return { error => $result };
1344 sub finish_thirdparty {
1346 my $session_id = delete $p->{'session_id'};
1347 my $session = _cache->get($session_id)
1348 or return { 'error' => "Can't resume session" };
1349 my $custnum = $session->{'custnum'};
1350 my $cust_main = FS::cust_main->by_key($custnum);
1352 if ( $p->{_cancel} ) {
1353 # customer backed out of making a payment
1354 return $cust_main->cancel_payment( $session_id );
1356 my $result = $cust_main->execute_payment( $session_id, %$p );
1357 if ( ref($result) ) {
1360 return { error => $result };
1364 sub process_payment_order_pkg {
1367 my $hr = process_payment($p);
1368 return $hr if $hr->{'error'};
1373 sub process_payment_order_renew {
1376 my $hr = process_payment($p);
1377 return $hr if $hr->{'error'};
1382 sub process_prepay {
1386 my $session = _cache->get($p->{'session_id'})
1387 or return { 'error' => "Can't resume session" }; #better error message
1391 my $custnum = $session->{'custnum'};
1393 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1394 or return { 'error' => "unknown custnum $custnum" };
1396 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1397 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1405 return { 'error' => $error } if $error;
1407 return { 'error' => '',
1408 'amount' => $amount,
1409 'seconds' => $seconds,
1410 'duration' => duration_exact($seconds),
1411 'upbytes' => $upbytes,
1412 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1413 'downbytes' => $downbytes,
1414 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1415 'totalbytes'=> $totalbytes,
1416 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1423 my $session = _cache->get($p->{'session_id'})
1424 or return { 'error' => "Can't resume session" }; #better error message
1426 my $custnum = $session->{'custnum'};
1428 my $invnum = $p->{'invnum'};
1430 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1431 'custnum' => $custnum } )
1432 or return { 'error' => "Can't find invnum" };
1436 return { 'error' => '',
1437 'invnum' => $invnum,
1438 'invoice_text' => join('', $cust_bill->print_text ),
1439 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1446 my $session = _cache->get($p->{'session_id'})
1447 or return { 'error' => "Can't resume session" }; #better error message
1449 my $custnum = $session->{'custnum'};
1451 my $invnum = $p->{'invnum'};
1453 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1454 'custnum' => $custnum } )
1455 or return { 'error' => "Can't find invnum" };
1459 return { 'error' => '',
1460 'invnum' => $invnum,
1461 'invoice_pdf' => $cust_bill->print_pdf({
1462 'unsquelch_cdr' => 1,
1463 'locale' => $p->{'locale'},
1469 sub legacy_invoice {
1471 my $session = _cache->get($p->{'session_id'})
1472 or return { 'error' => "Can't resume session" }; #better error message
1474 my $custnum = $session->{'custnum'};
1476 my $legacyinvnum = $p->{'legacyinvnum'};
1479 'legacyinvnum' => $legacyinvnum,
1480 'custnum' => $custnum,
1483 my $legacy_cust_bill =
1484 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1485 || qsearchs('legacy_cust_bill', \%hash )
1486 or return { 'error' => "Can't find legacyinvnum" };
1490 return { 'error' => '',
1491 'legacyinvnum' => $legacyinvnum,
1492 'legacyid' => $legacy_cust_bill->legacyid,
1493 'invoice_html' => $legacy_cust_bill->content_html,
1498 sub legacy_invoice_pdf {
1500 my $session = _cache->get($p->{'session_id'})
1501 or return { 'error' => "Can't resume session" }; #better error message
1503 my $custnum = $session->{'custnum'};
1505 my $legacyinvnum = $p->{'legacyinvnum'};
1507 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1508 'legacyinvnum' => $legacyinvnum,
1509 'custnum' => $custnum,
1510 }) or return { 'error' => "Can't find legacyinvnum" };
1514 return { 'error' => '',
1515 'legacyinvnum' => $legacyinvnum,
1516 'legacyid' => $legacy_cust_bill->legacyid,
1517 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1525 #sessioning for this? how do we get the session id to the backend invoice
1526 # template so it can add it to the link, blah
1529 if ( $p->{'invnum'} ) {
1530 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1531 or return { 'error' => 'unknown invnum' };
1532 $agentnum = $cust_bill->cust_main->agentnum;
1535 my $templatename = $p->{'template'} || $p->{'templatename'};
1537 #false laziness-ish w/view/cust_bill-logo.cgi
1539 my $conf = new FS::Conf;
1540 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1541 $templatename = "_$1";
1546 my $filename = "logo$templatename.png";
1548 return { 'error' => '',
1549 'logo' => $conf->config_binary($filename, $agentnum),
1550 'content_type' => 'image/png', #should allow gif, jpg too
1556 my $session = _cache->get($p->{'session_id'})
1557 or return { 'error' => "Can't resume session" }; #better error message
1559 my $custnum = $session->{'custnum'};
1561 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1562 or return { 'error' => "unknown custnum $custnum" };
1564 my $conf = new FS::Conf;
1566 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1568 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1573 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1574 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1575 my $owed = $_->owed;
1577 +{ 'invnum' => $_->invnum,
1578 '_date' => $_->_date,
1579 'date' => time2str("%b %o, %Y", $_->_date),
1580 'date_short' => time2str("%m-%d-%Y", $_->_date),
1581 'previous' => sprintf('%.2f', ($_->previous)[0]),
1582 'charged' => sprintf('%.2f', $_->charged),
1583 'owed' => sprintf('%.2f', $owed),
1584 'balance' => sprintf('%.2f', $balance),
1585 'lastpay' => @payments_and_credits
1586 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1592 return { 'error' => '',
1593 'balance' => $cust_main->balance,
1594 'money_char' => $conf->config("money_char") || '$',
1595 'invoices' => $invoices,
1596 'legacy_invoices' => [
1598 +{ 'legacyinvnum' => $_->legacyinvnum,
1599 'legacyid' => $_->legacyid,
1600 '_date' => $_->_date,
1601 'date' => time2str("%b %o, %Y", $_->_date),
1602 'date_short' => time2str("%m-%d-%Y", $_->_date),
1603 'charged' => sprintf('%.2f', $_->charged),
1604 'has_content' => ( length($_->content_pdf)
1605 || length($_->content_html) ),
1615 my $session = _cache->get($p->{'session_id'})
1616 or return { 'error' => "Can't resume session" }; #better error message
1618 my $custnum = $session->{'custnum'};
1620 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1621 or return { 'error' => "unknown custnum $custnum" };
1623 return { 'error' => '',
1624 'balance' => $cust_main->balance,
1625 'money_char' => FS::Conf->new->config("money_char") || '$',
1626 'payments' => [ map $_->SSAPI_getinfo, $cust_main->cust_pay ],
1630 sub payment_receipt {
1632 my $session = _cache->get($p->{'session_id'})
1633 or return { 'error' => "Can't resume session" }; #better error message
1635 my $custnum = $session->{'custnum'};
1637 my $cust_pay = qsearchs('cust_pay', { 'custnum' => $custnum,
1638 'paynum' => $p->{'paynum'},
1641 or return { 'error' => "unknown payment ". $p->{'paynum'} };
1645 %{ $cust_pay->SSAPI_getinfo },
1652 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1653 return { 'error' => $session } if $context eq 'error';
1655 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1656 or return { 'error' => "unknown custnum $custnum" };
1660 my $cust_payby = $_;
1662 map { $_ => $cust_payby->$_ }
1663 qw( custpaybynum weight payby paymask paydate
1664 payname paystate paytype
1668 $cust_main->cust_payby
1676 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1677 return { 'error' => $session } if $context eq 'error';
1679 #XXX payinfo1 + payinfo2 for CHEK?
1680 #or take the opportunity to use separate, more well- named fields?
1681 if ($p->{'payby'} eq 'CHEK') {
1682 $p->{'payinfo1'} =~ /^([\dx]+)$/
1683 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1685 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1686 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1688 $p->{'payinfo'} = $payinfo1. '@'. $payinfo2;
1691 my $cust_payby = new FS::cust_payby {
1692 'custnum' => $custnum,
1693 map { $_ => $p->{$_} } qw( weight payby payinfo paycvv paydate payname
1694 paystate paytype payip
1698 my $error = $cust_payby->insert;
1700 return { 'error' => $error };
1702 return { 'custpaybynum' => $cust_payby->custpaybynum };
1710 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1711 return { 'error' => $session } if $context eq 'error';
1713 if ($p->{'payby'} eq 'CHEK') {
1714 $p->{'payinfo1'} =~ /^([\dx]+)$/
1715 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1717 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
1718 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1720 $p->{'payinfo'} = $payinfo1. '@'. $payinfo2;
1723 my $cust_payby = qsearchs('cust_payby', {
1724 'custnum' => $custnum,
1725 'custpaybynum' => $p->{'custpaybynum'},
1727 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1729 my $cust_main = qsearchs( 'cust_main', {custnum => $cust_payby->custnum} )
1730 or return { 'error' => 'unknown custnum '.$cust_payby->custnum };
1733 qw( weight payby payinfo paycvv paydate payname paystate paytype payip )
1735 next unless exists($p->{$field});
1736 $cust_payby->set($field,$p->{$field});
1738 $cust_payby->set( 'paymask' => $cust_payby->mask_payinfo );
1740 # Update column if given a value, and the given value wasn't
1741 # the value generated by $cust_main->masked($column);
1742 $cust_main->set( $_, $p->{$_} )
1743 for grep{ $p->{$_} !~ /^x/i; }
1744 grep{ exists $p->{$_} }
1747 # Perform updates within a transaction
1748 local $FS::UID::AutoCommit = 0;
1750 if ( my $error = $cust_payby->replace || $cust_main->replace ) {
1752 return { error => $error };
1756 return { custpaybynum => $cust_payby->custpaybynum };
1762 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1763 return { 'error' => $session } if $context eq 'error';
1765 my $cust_payby = qsearchs('cust_payby', {
1766 'custnum' => $custnum,
1767 'custpaybynum' => $p->{'custpaybynum'},
1769 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1771 return { 'error' => $cust_payby->verify };
1778 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1779 return { 'error' => $session } if $context eq 'error';
1781 my $cust_payby = qsearchs('cust_payby', {
1782 'custnum' => $custnum,
1783 'custpaybynum' => $p->{'custpaybynum'},
1785 or return { 'error' => 'unknown custpaybynum '. $p->{'custpaybynum'} };
1787 my $conf = new FS::Conf;
1788 if (($cust_payby->payby eq "DCHK" || $cust_payby->payby eq "CHEK") && $conf->exists('selfservice-ACH_info_readonly')) {
1789 return { 'error' => "Sorry you do not have permission to delete bank information." };
1792 return { 'error' => $cust_payby->delete };
1798 my $session = _cache->get($p->{'session_id'})
1799 or return { 'error' => "Can't resume session" }; #better error message
1801 my $custnum = $session->{'custnum'};
1803 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1804 or return { 'error' => "unknown custnum $custnum" };
1806 my @errors = $cust_main->cancel( 'quiet'=>1 );
1808 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1810 return { 'error' => $error };
1817 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1818 return { 'error' => $session } if $context eq 'error';
1820 my $pkg = qsearchs({
1821 'table' => 'cust_pkg',
1822 'addl_from' => 'LEFT JOIN part_pkg USING ( pkgpart )',
1824 'custnum' => $custnum,
1825 'pkgnum' => $p->{'pkgnum'},
1828 or return {'error' => 'unknown pkg num $pkgnum'};
1831 pkg_label => $pkg->pkg,
1832 pkgpart => $pkg->pkgpart,
1833 classnum => $pkg->classnum,
1841 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1842 return { 'error' => $session } if $context eq 'error';
1844 my $search = { 'custnum' => $custnum };
1845 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1846 my $cust_main = qsearchs('cust_main', $search )
1847 or return { 'error' => "unknown custnum $custnum" };
1849 my $conf = new FS::Conf;
1850 my $immutable = $conf->exists('selfservice_immutable-package');
1852 # the duplication below is necessary:
1853 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1854 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1855 # non-backwards-compatible change breaking the software of anyone using the API
1856 # instead of the stock selfservice
1857 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1858 if( $conf->exists('selfservice_server-view-wholesale') ) {
1859 return { 'svcnum' => $session->{'svcnum'},
1860 'custnum' => $custnum,
1861 'cust_pkg' => [ map {
1863 immutable => $immutable,
1864 part_pkg => [ map $_->hashref, $_->part_pkg ],
1866 [ map $_->hashref, $_->available_part_svc ],
1868 [ map { my $ref = { $_->hash,
1869 label => [ $_->label ],
1871 $ref->{_password} = $_->svc_x->_password
1872 if $context eq 'agent'
1873 && $conf->exists('agent-showpasswords')
1874 && $_->part_svc->svcdb eq 'svc_acct';
1879 } $cust_main->cust_pkg
1882 small_custview( $cust_main, $conf->config('countrydefault') ),
1883 'wholesale_view' => 1,
1884 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1885 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1886 'lnp' => $conf->exists('svc_phone-lnp'),
1890 { 'svcnum' => $session->{'svcnum'},
1891 'custnum' => $custnum,
1892 'cust_pkg' => [ map {
1893 my $primary_cust_svc = $_->primary_cust_svc;
1896 immutable => $immutable,
1897 pkg_label => $_->pkg_locale,
1898 status => $_->status,
1899 statuscolor => $_->statuscolor,
1901 [ map { $_->hashref }
1902 grep { $_->selfservice_access ne 'hidden' }
1903 $_->available_part_svc
1906 [ map { my $ref = { $_->hash,
1907 label => [ $_->label ],
1909 $ref->{_password} = $_->svc_x->_password
1910 if $context eq 'agent'
1911 && $conf->exists('agent-showpasswords')
1912 && $_->part_svc->svcdb eq 'svc_acct';
1913 $ref->{svchash} = { $_->svc_x->hash } if
1914 $_->part_svc->svcdb eq 'svc_phone';
1915 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1916 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1919 grep { $_->part_svc->selfservice_access ne 'hidden' }
1924 ? { $primary_cust_svc->hash,
1925 label => [ $primary_cust_svc->label ],
1926 finger => $primary_cust_svc->svc_x->finger, #uuh
1927 $primary_cust_svc->part_svc->hash,
1931 } $cust_main->ncancelled_pkgs
1934 small_custview( $cust_main, $conf->config('countrydefault') ),
1935 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1943 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1944 return { 'error' => $session } if $context eq 'error';
1946 my $conf = new FS::Conf;
1948 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1949 my $search = { 'custnum' => $custnum };
1950 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1951 my $cust_main = qsearchs('cust_main', $search )
1952 or return { 'error' => "unknown custnum $custnum" };
1954 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1955 if ( ! $pkgnum && $p->{'svcnum'} ) {
1956 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1957 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1961 my @cust_pkg_usage = ();
1962 foreach my $cust_pkg ( $p->{'ncancelled'}
1963 ? $cust_main->ncancelled_pkgs
1964 : $cust_main->unsuspended_pkgs ) {
1965 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1966 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1967 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1970 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1973 foreach (@cust_pkg_usage) {
1974 my $part = $_->part_pkg_usage;
1975 my $tag = $part->description . ($part->shared ? 1 : 0);
1976 my $row = $usage_pools{$tag}
1977 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1978 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1979 $row->[2] += $part->minutes; # minutes total
1981 } # otherwise just leave them empty
1983 if ( $p->{'svcdb'} ) {
1984 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1986 : ref($p->{'svcdb'}) eq 'ARRAY'
1987 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1988 : { $p->{'svcdb'} => 1 };
1989 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1992 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1995 my @svcs; # stuff to return to the client
1996 my %bytes_used_total; # for _used columns only
1997 foreach my $cust_svc (@cust_svc) {
1998 my $svc_x = $cust_svc->svc_x;
1999 my($label, $value) = $cust_svc->label;
2000 my $part_svc = $cust_svc->part_svc;
2001 my $svcdb = $part_svc->svcdb;
2002 my $cust_pkg = $cust_svc->cust_pkg;
2003 my $part_pkg = $cust_pkg->part_pkg;
2006 'svcnum' => $cust_svc->svcnum,
2007 'display_svcnum' => $cust_svc->display_svcnum,
2011 'pkg_label' => $cust_pkg->pkg_locale,
2012 'pkg_status' => $cust_pkg->status,
2013 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
2016 # would it make sense to put this in a svc_* method?
2018 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
2019 my $last_bill = $cust_pkg->last_bill || 0;
2021 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
2022 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
2025 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
2026 'upbytes_used' => display_bytecount($up_used),
2027 'downbytes_used' => display_bytecount($down_used),
2028 'totalbytes_used' => display_bytecount($up_used + $down_used)
2030 $bytes_used_total{'seconds_used'} += $hash{'seconds_used'};
2031 $bytes_used_total{'upbytes_used'} += $up_used;
2032 $bytes_used_total{'downbytes_used'} += $down_used;
2033 $bytes_used_total{'totalbytes_used'} += $up_used + $down_used;
2036 if ( $svcdb eq 'svc_acct' ) {
2037 foreach (qw(username email finger seconds)) {
2038 $hash{$_} = $svc_x->$_;
2044 'upbytes' => display_bytecount($svc_x->upbytes),
2045 'downbytes' => display_bytecount($svc_x->downbytes),
2046 'totalbytes' => display_bytecount($svc_x->totalbytes),
2048 'recharge_amount' => $part_pkg->option('recharge_amount',1),
2049 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
2050 'recharge_upbytes' =>
2051 display_bytecount($part_pkg->option('recharge_upbytes',1)),
2052 'recharge_downbytes' =>
2053 display_bytecount($part_pkg->option('recharge_downbytes',1)),
2054 'recharge_totalbytes' =>
2055 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
2060 } elsif ( $svcdb eq 'svc_dsl' ) {
2062 $hash{'phonenum'} = $svc_x->phonenum;
2063 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
2064 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
2065 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
2068 $hash{'name'} = $cust_main->name;
2070 # no usage to hide here
2072 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2074 # could potentially show lots of things...
2075 $hash{'outbound'} = 1;
2076 $hash{'inbound'} = 0;
2077 if ( $svcdb eq 'svc_phone' ) {
2078 if ( $part_pkg->plan eq 'voip_inbound' ) {
2079 $hash{'outbound'} = 0;
2080 $hash{'inbound'} = 1;
2081 } elsif ( $part_pkg->option('selfservice_inbound_format')
2082 or $conf->config('selfservice-default_inbound_cdr_format')
2084 $hash{'inbound'} = 1;
2087 foreach (qw(inbound outbound)) {
2088 # hmm...we can't filter by status here, because there might
2089 # not be cdr_terminations at all. have to go by date.
2090 # find all since the last bill date.
2091 # XXX cdr types? we are going to need them.
2093 my $sum_cdr = $svc_x->sum_cdrs(
2094 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
2095 'begin' => ($cust_pkg->last_bill || 0),
2097 'disable_charged_party' => 1,
2099 $hash{$_} = $sum_cdr->hashref;
2102 } # not hiding usage
2106 } # foreach $cust_svc
2108 foreach my $field (keys %bytes_used_total) {
2109 if ($field =~ /bytes/) {
2110 $bytes_used_total{$field} = display_bytecount($bytes_used_total{$field});
2115 'svcnum' => $session->{'svcnum'},
2116 'custnum' => $custnum,
2117 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
2118 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
2120 'bytes_used_total' => \%bytes_used_total,
2122 map { $usage_pools{$_} }
2126 'hide_usage' => $hide_usage,
2131 sub _customer_svc_x {
2132 my($custnum, $svcnum, $table) = (shift, shift, shift);
2133 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
2135 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2136 my $search = " AND custnum = $1";
2137 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2140 'table' => ($table || 'svc_acct'),
2141 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2142 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
2143 #'LEFT JOIN cust_main USING ( custnum ) ',
2144 'hashref' => $hashref,
2145 'extra_sql' => $search, #important
2150 sub svc_status_html {
2153 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2154 return { 'error' => $session } if $context eq 'error';
2156 #XXX only svc_dsl for now
2157 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
2158 or return { 'error' => "Service not found" };
2160 my $html = $svc_x->getstatus_html;
2162 return { 'html' => $html };
2166 sub svc_status_hash {
2169 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2170 return { 'error' => $session } if $context eq 'error';
2172 #XXX only svc_acct for now
2173 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2174 or return { 'error' => "Service not found" };
2176 my ( $html, $hashref ) = $svc_x->export_getstatus;
2181 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
2182 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
2183 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
2184 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
2185 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
2188 my( $p, $method ) = @_;
2190 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2191 return { 'error' => $session } if $context eq 'error';
2193 #XXX only svc_acct for now
2194 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2195 or return { 'error' => "Service not found" };
2197 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
2199 my $error = $svc_x->$method($p); #$p? returns error?
2200 return { 'error' => $error } if $error;
2202 return {}; #? { 'error' => '' }
2206 sub acct_forward_info {
2209 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2210 return { 'error' => $session } if $context eq 'error';
2212 my $svc_forward = _customer_svc_x( $custnum,
2213 { 'srcsvc' => $p->{'svcnum'} },
2216 or return { 'error' => '',
2220 return { 'error' => '',
2221 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2226 sub process_acct_forward {
2228 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2229 return { 'error' => $session } if $context eq 'error';
2231 my $old = _customer_svc_x( $custnum,
2232 { 'srcsvc' => $p->{'svcnum'} },
2236 if ( $p->{'dst'} eq '' ) {
2238 my $error = $old->delete;
2239 return { 'error' => $error };
2241 return { 'error' => '' };
2244 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2245 'dst' => $p->{'dst'},
2250 $new->svcnum($old->svcnum);
2251 my $cust_svc = $old->cust_svc;
2252 $new->svcpart($old->svcpart);
2253 $new->pkgnuym($old->pkgnum);
2254 $error = $new->replace($old);
2256 my $conf = new FS::Conf;
2257 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2259 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2260 or return { 'error' => 'No service' }; #how would we even get here?
2262 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2264 $error = $new->insert;
2267 return { 'error' => $error };
2271 sub list_dsl_devices {
2274 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2275 return { 'error' => $session } if $context eq 'error';
2277 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2278 or return { 'error' => "Service not found" };
2281 'devices' => [ map {
2282 +{ 'mac_addr' => $_->mac_addr };
2283 } $svc_dsl->dsl_device
2289 sub add_dsl_device {
2292 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2293 return { 'error' => $session } if $context eq 'error';
2295 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2296 or return { 'error' => "Service not found" };
2298 return { 'error' => 'No MAC address supplied' }
2299 unless length($p->{'mac_addr'});
2301 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2302 'mac_addr' => scalar($p->{'mac_addr'}),
2304 my $error = $dsl_device->insert;
2305 return { 'error' => $error };
2309 sub delete_dsl_device {
2312 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2313 return { 'error' => $session } if $context eq 'error';
2315 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2316 or return { 'error' => "Service not found" };
2318 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2319 'mac_addr' => scalar($p->{'mac_addr'}),
2322 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2324 my $error = $dsl_device->delete;
2325 return { 'error' => $error };
2331 _usage_details( \&_port_graph, $p,
2332 'svcdb' => 'svc_port',
2337 my($svc_port, $begin, $end) = @_;
2339 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2340 push @usage, { 'png' => $pngOrError };
2344 sub _list_svc_usage {
2345 my($svc_acct, $begin, $end) = @_;
2347 foreach my $part_export (
2348 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2349 qw( sqlradius sqlradius_withdomain )
2351 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2356 sub list_svc_usage {
2357 _usage_details(\&_list_svc_usage, @_);
2360 sub _list_support_usage {
2361 my($svc_acct, $begin, $end) = @_;
2363 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2364 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2366 push @usage, { 'seconds' => $_->seconds,
2367 'support' => $_->support,
2368 '_date' => $_->_date,
2369 'id' => $_->transaction_id,
2370 'creator' => $_->creator,
2371 'subject' => $_->subject,
2372 'status' => $_->status,
2373 'ticketid' => $_->ticketid,
2379 sub list_support_usage {
2380 _usage_details(\&_list_support_usage, @_);
2383 sub _list_cdr_usage {
2384 # XXX CDR type support...
2385 # XXX any way to do a paged search on this?
2386 # we have to return the results all at once...
2387 my($svc_x, $begin, $end, %opt) = @_;
2388 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2392 'disable_charged_party' => 1,
2397 sub list_cdr_usage {
2399 _usage_details( \&_list_cdr_usage, $p );
2402 sub _usage_details {
2403 my($callback, $p, %opt) = @_;
2404 my $conf = FS::Conf->new;
2406 if ( $conf->exists('selfservice_hide-usage') ) {
2407 return { 'error' => 'Viewing usage is not allowed.' };
2410 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2411 return { 'error' => $session } if $context eq 'error';
2413 my $search = { 'svcnum' => $p->{'svcnum'} };
2414 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2416 my $cust_svc = qsearchs( 'cust_svc', $search );
2417 return { 'error' => 'No service selected in list_svc_usage' }
2420 my $svc_x = $cust_svc->svc_x;
2421 my $svcdb = $svc_x->table;
2422 my $cust_pkg = $cust_svc->cust_pkg;
2423 my $freq = $cust_pkg->part_pkg->freq;
2426 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2428 if ( $p->{inbound} ) {
2429 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2430 || $conf->config('selfservice-default_inbound_cdr_format')
2431 || 'source_default';
2432 $callback_opt{inbound} = 1;
2434 $format = $cust_pkg->part_pkg->option('selfservice_format')
2435 || $conf->config('selfservice-default_cdr_format')
2439 $callback_opt{format} = $format;
2440 $callback_opt{use_clid} = 1;
2441 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2444 my $start = $cust_pkg->setup;
2445 #my $end = $cust_pkg->bill; # or time?
2448 unless ( $p->{beginning} ) {
2449 $p->{beginning} = $cust_pkg->last_bill;
2450 $p->{ending} = $end;
2453 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2454 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2456 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2460 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2461 # ugly kludge, I know
2462 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2463 if (defined $delete_col) {
2464 delete($_->[$delete_col]) foreach ($header, @usage);
2468 #kinda false laziness with FS::cust_main::bill, but perhaps
2469 #we should really change this bit to DateTime and DateTime::Duration
2471 #change this bit to use Date::Manip? CAREFUL with timezones (see
2472 # mailing list archive)
2473 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2474 (localtime($p->{ending}) )[0,1,2,3,4,5];
2475 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2476 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2478 if ( $freq =~ /^\d+$/ ) {
2480 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2482 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2483 } elsif ( $freq =~ /^(\d+)w$/ ) {
2485 $nmday += $weeks * 7;
2486 $pmday -= $weeks * 7;
2487 } elsif ( $freq =~ /^(\d+)d$/ ) {
2491 } elsif ( $freq =~ /^(\d+)h$/ ) {
2496 return { 'error' => "unparsable frequency: ". $freq };
2499 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2500 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2504 'svcnum' => $p->{svcnum},
2505 'beginning' => $p->{beginning},
2506 'ending' => $p->{ending},
2507 'inbound' => $p->{inbound},
2508 'previous' => ($previous > $start) ? $previous : $start,
2509 'next' => ($next < $end) ? $next : $end,
2510 'header' => $header,
2518 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2519 return { 'error' => $session } if $context eq 'error';
2521 my $search = { 'custnum' => $custnum };
2522 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2523 my $cust_main = qsearchs('cust_main', $search )
2524 or return { 'error' => "unknown custnum $custnum" };
2526 my $status = $cust_main->status;
2528 my %order_pkg_options = ();
2529 if ( $p->{locationnum} > 0 ) {
2530 $order_pkg_options{locationnum} = delete($p->{locationnum});
2531 } elsif ( $p->{address1} ) {
2532 $order_pkg_options{'cust_location'} = new FS::cust_location {
2533 map { $_ => $p->{$_} }
2534 qw( address1 address2 city county state zip country )
2538 #false laziness w/ClientAPI/Signup.pm
2540 my $cust_pkg = new FS::cust_pkg ( {
2541 'custnum' => $custnum,
2542 'pkgpart' => $p->{'pkgpart'},
2543 'quantity' => $p->{'quantity'} || 1,
2545 my $error = $cust_pkg->check;
2546 return { 'error' => $error } if $error;
2549 unless ( $p->{'svcpart'} eq 'none' ) {
2553 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2555 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2556 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2557 $svcdb = $part_svc->svcdb;
2559 $svcdb = 'svc_acct';
2561 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2564 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2565 'svc_domain' => [ qw( domain ) ],
2566 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2567 'svc_external' => [ qw( id title ) ],
2568 'svc_pbx' => [ qw( id title ) ],
2571 my $svc_x = "FS::$svcdb"->new( {
2572 'svcpart' => $svcpart,
2573 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2576 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2579 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2580 my $acct_snarf = new FS::acct_snarf ( {
2581 'machine' => $p->{"snarf_machine$snarfnum"},
2582 'protocol' => $p->{"snarf_protocol$snarfnum"},
2583 'username' => $p->{"snarf_username$snarfnum"},
2584 '_password' => $p->{"snarf_password$snarfnum"},
2587 push @acct_snarf, $acct_snarf;
2589 $svc_x->child_objects( \@acct_snarf );
2592 my $y = $svc_x->setdefault; # arguably should be in new method
2593 return { 'error' => $y } if $y && !ref($y);
2595 $error = $svc_x->check;
2596 return { 'error' => $error } if $error;
2602 $error = $cust_main->order_pkg(
2603 'cust_pkg' => $cust_pkg,
2608 return { 'error' => $error } if $error;
2610 my $conf = new FS::Conf;
2611 if ( $conf->exists('signup_server-realtime') ) {
2613 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2616 $cust_pkg->cancel('quiet'=>1);
2619 $cust_pkg->reexport;
2623 $cust_pkg->reexport;
2626 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2628 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2635 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2636 return { 'error' => $session } if $context eq 'error';
2638 my $conf = new FS::Conf;
2639 my $immutable = $conf->exists('selfservice_immutable-package');
2640 return { 'error' => "Package modification disabled" } if $immutable;
2642 my $search = { 'custnum' => $custnum };
2643 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2644 my $cust_main = qsearchs('cust_main', $search )
2645 or return { 'error' => "unknown custnum $custnum" };
2647 my $status = $cust_main->status;
2648 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2649 or return { 'error' => "unknown package $p->{pkgnum}" };
2651 #if someone does need self-service package change of suspended packages,
2652 # figure out how to be more discriminating
2653 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2654 if $cust_pkg->status eq 'suspended';
2656 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2657 'quantity' => $p->{'quantity'} || 1,
2660 my $new_pkg = qsearchs('part_pkg', { 'pkgpart' => $p->{pkgpart} } )
2661 or return { 'error' => "unknown package $p->{pkgpart}" };
2663 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2664 unless ref($err_or_cust_pkg);
2667 if ( $conf->exists('signup_server-realtime') ) {
2669 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2672 $err_or_cust_pkg->suspend;
2675 $err_or_cust_pkg->reexport;
2679 $err_or_cust_pkg->reexport;
2682 return { error => '', pkg => $new_pkg->pkg, pkgnum => $err_or_cust_pkg->pkgnum };
2686 sub order_recharge {
2689 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2690 return { 'error' => $session } if $context eq 'error';
2692 my $search = { 'custnum' => $custnum };
2693 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2694 my $cust_main = qsearchs('cust_main', $search )
2695 or return { 'error' => "unknown custnum $custnum" };
2697 my $status = $cust_main->status;
2698 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2699 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2701 my $svc_x = $cust_svc->svc_x;
2702 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2705 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2706 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2707 recharge_totalbytes );
2708 my $amount = $part_pkg->option('recharge_amount', 1);
2710 my ($l, $v, $d) = $cust_svc->label; # blah
2711 my $pkg = "Recharge $v";
2713 my $bill_error = $cust_main->charge($amount, $pkg,
2714 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2715 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2716 $part_pkg->taxclass); #meh
2718 my $conf = new FS::Conf;
2719 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2721 $bill_error = _do_bop_realtime( $cust_main, $status );
2726 my $error = $svc_x->recharge (\%vhash);
2727 return { 'error' => $error } if $error;
2731 my $error = $bill_error;
2732 $error ||= $svc_x->recharge (\%vhash);
2733 return { 'error' => $error } if $error;
2736 return { error => '', svc => $cust_svc->part_svc->svc };
2740 sub _do_bop_realtime {
2741 my ($cust_main, $status, %opt) = @_;
2743 my $old_balance = $cust_main->balance;
2746 my $bill_error = $cust_main->bill(
2747 'return_bill' => \@cust_bill,
2750 $bill_error ||= $cust_main->apply_payments_and_credits;
2752 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1);
2754 if ( $cust_main->balance > $old_balance
2755 && $cust_main->balance > 0
2756 && ( $cust_main->has_cust_payby_auto || $status eq 'suspended' )
2759 unless ( $opt{'no_invoice_void'} ) {
2761 #this used to apply a credit, but now we can void invoices...
2762 foreach my $cust_bill (@cust_bill) {
2763 my $voiderror = $cust_bill->void('automatic payment failed');
2764 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2769 return { 'error' => '_decline', 'bill_error' => $bill_error };
2772 if ( $opt{'collect'} ) {
2773 my $collect_error = $cust_main->collect();
2774 return { 'error' => '_decline', 'bill_error' => $collect_error }
2775 if $collect_error; #?
2784 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2785 return { 'error' => $session } if $context eq 'error';
2787 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2788 or return { 'error' => "unknown custnum $custnum" };
2790 my @cust_pkg = sort { $a->bill <=> $b->bill }
2791 grep { $_->part_pkg->freq ne '0' }
2792 $cust_main->ncancelled_pkgs;
2794 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2796 my $total = $cust_main->balance;
2799 my $bill = $_->bill;
2800 $total += $_->part_pkg->base_recur($_, \$bill);
2801 my $renew_date = $_->part_pkg->add_freq($_->bill);
2803 'pkgnum' => $_->pkgnum,
2804 'amount' => sprintf('%.2f', $total),
2805 'bill_date' => $_->bill,
2806 'bill_date_pretty' => time2str('%x', $_->bill),
2807 'renew_date' => $renew_date,
2808 'renew_date_pretty' => time2str('%x', $renew_date),
2809 'expire_date' => $_->expire,
2810 'expire_date_pretty' => time2str('%x', $_->expire),
2815 return { 'dates' => \@array };
2819 sub payment_info_renew_info {
2821 my $renew_info = renew_info($p);
2822 my $payment_info = payment_info($p);
2823 return { %$renew_info,
2831 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2832 return { 'error' => $session } if $context eq 'error';
2834 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2835 or return { 'error' => "unknown custnum $custnum" };
2837 my $date = $p->{'date'};
2841 #freeside-daily -n -d $date fs_daily $custnum
2842 $cust_main->bill_and_collect( 'time' => $date,
2843 'invoice_time' => $now,
2844 'actual_time' => $now,
2845 'check_freq' => '1d',
2848 return { 'error' => '' };
2854 my $session = _cache->get($p->{'session_id'})
2855 or return { 'error' => "Can't resume session" }; #better error message
2857 my $custnum = $session->{'custnum'};
2859 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2860 or return { 'error' => "unknown custnum $custnum" };
2862 my $conf = new FS::Conf;
2864 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2865 or return { 'error' => 'Permission denied' };
2867 my $pkgnum = $p->{'pkgnum'};
2869 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2870 'pkgnum' => $pkgnum, } )
2871 or return { 'error' => "unknown pkgnum $pkgnum" };
2873 my $error = $cust_pkg->suspend(reason => $reasonnum);
2874 return { 'error' => $error };
2880 my $session = _cache->get($p->{'session_id'})
2881 or return { 'error' => "Can't resume session" }; #better error message
2883 my $custnum = $session->{'custnum'};
2884 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2885 or return { 'error' => "unknown custnum $custnum" };
2887 my $pkgnum = $p->{'pkgnum'};
2888 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2889 'pkgnum' => $pkgnum, } )
2890 or return { 'error' => "unknown pkgnum $pkgnum" };
2892 my $error = $cust_pkg->cancel( 'quiet' => 1,
2893 'date' => $p->{'date'},
2895 return { 'error' => $error };
2898 sub provision_phone {
2901 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2903 #editing an existing phone number
2904 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2905 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2906 return { 'error' => $session } if $context eq 'error';
2908 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2909 return { 'error' => 'service not found' } unless $svc_phone;
2910 return { 'error' => 'invalid svcnum' }
2911 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2913 $svc_phone->email($p->{'email'})
2914 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2915 $svc_phone->forwarddst($p->{'forwarddst'})
2916 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2917 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2918 return { 'error' => $svc_phone->replace };
2922 unless ( $p->{'lnp'} ) {
2923 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2924 $p->{'lnp_status'} = "portingin";
2925 return _provision( 'FS::svc_phone',
2926 [qw(lnp_desired_due_date lnp_other_provider
2927 lnp_other_provider_account phonenum countrycode lnp_status)],
2928 [qw(phonenum countrycode)],
2934 # single DID order (the usual case)
2935 unless (scalar(@bulkdid)) {
2936 return _provision( 'FS::svc_phone',
2937 [qw(phonenum countrycode)],
2938 [qw(phonenum countrycode)],
2944 # bulk DID order case
2946 foreach my $did ( @bulkdid ) {
2947 $did =~ s/[^0-9]//g;
2948 $error = _provision( 'FS::svc_phone',
2949 [qw(phonenum countrycode)],
2950 [qw(phonenum countrycode)],
2952 'pkgnum' => $p->{'pkgnum'},
2953 'svcpart' => $p->{'svcpart'},
2955 'countrycode' => $p->{'countrycode'},
2956 'session_id' => $p->{'session_id'},
2959 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2961 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2966 warn "provision_pbx called\n"
2969 warn "provision_pbx calling _provision\n"
2971 _provision( 'FS::svc_pbx',
2972 [qw(id title max_extensions max_simultaneous ip_addr)],
2973 [qw(id title max_extensions max_simultaneous ip_addr)],
2979 sub provision_acct {
2981 warn "provision_acct called\n"
2984 return { 'error' => gettext('passwords_dont_match') }
2985 if $p->{'_password'} ne $p->{'_password2'};
2986 return { 'error' => gettext('empty_password') }
2987 unless length($p->{'_password'});
2989 if ($p->{'domsvc'}) {
2990 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2991 qw ( svcpart pkgnum ) );
2992 return { 'error' => gettext('invalid_domain') }
2993 unless ($domains{$p->{'domsvc'}});
2996 warn "provision_acct calling _provision\n"
2998 _provision( 'FS::svc_acct',
2999 [qw(username _password domsvc)],
3000 [qw(username _password domsvc)],
3006 sub provision_external {
3008 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
3009 _provision( 'FS::svc_external',
3017 sub provision_forward {
3019 _provision( 'FS::svc_forward',
3020 ['srcsvc','src','dstsvc','dst'],
3027 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
3028 warn "_provision called for $class\n"
3031 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3032 return { 'error' => $session } if $context eq 'error';
3034 my $search = { 'custnum' => $custnum };
3035 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3036 my $cust_main = qsearchs('cust_main', $search )
3037 or return { 'error' => "unknown custnum $custnum" };
3039 my $pkgnum = $p->{'pkgnum'};
3041 warn "searching for custnum $custnum pkgnum $pkgnum\n"
3043 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3044 'pkgnum' => $pkgnum,
3046 or return { 'error' => "unknown pkgnum $pkgnum" };
3048 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
3050 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
3051 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
3053 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
3054 if $class ne 'FS::'. $part_svc->svcdb;
3056 warn "creating $class record\n"
3058 my $svc_x = $class->new( {
3059 'pkgnum' => $p->{'pkgnum'},
3060 'svcpart' => $p->{'svcpart'},
3061 map { $_ => $p->{$_} } @$fields
3064 my %insert_args = ();
3065 #i shouldn't be a special case here (pass an option or something)
3066 if ( $class eq 'FS::svc_phone'
3067 && grep length($p->{$_}), @location_editable_fields
3070 $insert_args{'cust_location'} = new FS::cust_location {
3071 map { $_ => $p->{$_} } @location_editable_fields
3075 warn "inserting $class record\n"
3077 my $error = $svc_x->insert(%insert_args);
3080 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
3082 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
3085 my $return = { 'svc' => $part_svc->svc,
3087 map { $_ => $svc_x->get($_) } @$return_fields
3089 warn "_provision returning ". Dumper($return). "\n"
3098 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3099 return { 'error' => $session } if $context eq 'error';
3101 my $search = { 'custnum' => $custnum };
3102 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3103 my $cust_main = qsearchs('cust_main', $search )
3104 or return { 'error' => "unknown custnum $custnum" };
3106 my $pkgnum = $p->{'pkgnum'};
3108 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3109 'pkgnum' => $pkgnum,
3111 or return { 'error' => "unknown pkgnum $pkgnum" };
3113 my $svcpart = $p->{'svcpart'};
3115 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
3116 'svcpart' => $svcpart, } )
3117 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
3118 my $part_svc = $pkg_svc->part_svc;
3120 my $conf = new FS::Conf;
3123 'svc' => $part_svc->svc,
3124 'svcdb' => $part_svc->svcdb,
3125 'pkgnum' => $pkgnum,
3126 'svcpart' => $svcpart,
3127 'custnum' => $custnum,
3129 'security_phrase' => 0, #XXX !
3130 'svc_acct_pop' => [], #XXX !
3132 'init_popstate' => '',
3137 small_custview( $cust_main, $conf->config('countrydefault') ),
3141 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
3142 && $ret->{'svcdb'} eq 'svc_phone') {
3143 $ret->{'svcnum'} = $p->{'svcnum'};
3144 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
3145 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
3146 $ret->{'email'} = $svc_phone->email;
3147 $ret->{'forwarddst'} = $svc_phone->forwarddst;
3151 if ($ret->{'svcdb'} eq 'svc_forward') {
3152 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
3158 sub unprovision_svc {
3161 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3162 return { 'error' => $session } if $context eq 'error';
3164 my $search = { 'custnum' => $custnum };
3165 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3166 my $cust_main = qsearchs('cust_main', $search )
3167 or return { 'error' => "unknown custnum $custnum" };
3169 my $svcnum = $p->{'svcnum'};
3171 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
3172 or return { 'error' => "unknown svcnum $svcnum" };
3174 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
3175 unless $cust_svc->cust_pkg->custnum == $custnum;
3177 my $conf = new FS::Conf;
3179 return { 'svc' => $cust_svc->part_svc->svc,
3180 'error' => $cust_svc->cancel,
3182 small_custview( $cust_main, $conf->config('countrydefault') ),
3187 sub myaccount_passwd {
3189 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3190 return { 'error' => $session } if $context eq 'error';
3192 return { 'error' => "New passwords don't match." }
3193 if $p->{'new_password'} ne $p->{'new_password2'};
3195 return { 'error' => 'Enter new password' }
3196 unless length($p->{'new_password'});
3198 #my $search = { 'custnum' => $custnum };
3199 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3200 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3201 my $search = " AND custnum = $1";
3202 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3204 my $svc_acct = qsearchs( {
3205 'table' => 'svc_acct',
3206 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3207 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3208 'LEFT JOIN cust_main USING ( custnum ) ',
3209 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3210 'extra_sql' => $search, #important
3212 or return { 'error' => "Service not found" };
3216 my $conf = new FS::Conf;
3218 return { 'error' => 'Incorrect current password.' }
3219 if ( exists($p->{'old_password'})
3220 || $conf->exists('selfservice-password_change_oldpass')
3222 && ! $svc_acct->check_password($p->{'old_password'});
3224 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3225 || $svc_acct->set_password($p->{'new_password'})
3226 || $svc_acct->replace();
3228 #regular pw change in self-service should change contact pw too, otherwise its
3229 #way too confusing. hell its confusing they're separate at all, but alas.
3230 #need to support the "ISP provides email that's used as a contact email" case
3232 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3233 if ( $contact && qsearchs('cust_contact', { contactnum=> $contact->contactnum,
3234 custnum => $custnum,
3235 selfservice_access => 'Y',
3239 #svc_acct was successful but this one returns an error? "shouldn't happen"
3240 #don't recheck is_password_allowed here; if the svc_acct password was
3241 #legal, that's good enough
3242 $error ||= $contact->change_password($p->{'new_password'});
3245 my($label, $value) = $svc_acct->cust_svc->label;
3247 return { 'error' => $error,
3257 my $info = skin_info($p);
3259 my $conf = new FS::Conf;
3260 my $verification = $conf->config('selfservice-password_reset_verification')
3261 or return { %$info, 'error' => 'Password resets disabled' };
3266 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3268 $contact = FS::contact->by_selfservice_email($p->{'email'});
3271 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3272 $cust_main = $cust_contact[0]->cust_main if scalar(@cust_contact) == 1;
3275 #also look for an svc_acct, otherwise it would be super confusing
3277 my($username, $domain) = split('@', $p->{'email'});
3278 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3279 if ( $svc_domain ) {
3280 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3281 'domsvc' => $svc_domain->svcnum }
3284 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3285 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3287 #precaution: don't change svc_acct password not part of the same
3288 # customer as contact
3289 $svc_acct = '' if ! $cust_pkg
3290 || $cust_pkg->custnum != $cust_main->custnum;
3295 return { %$info, 'error' => 'Email address not found' }
3296 unless $contact || $svc_acct;
3298 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3300 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3301 or return { %$info, 'error' => 'Account not found' };
3303 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3304 'domsvc' => $svc_domain->svcnum }
3306 or return { %$info, 'error' => 'Account not found' };
3308 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3309 or return { %$info, 'error' => 'Account not found' };
3311 $cust_main = $cust_pkg->cust_main;
3315 return { %$info, 'error' => 'Multi-customer contacts incompatible with customer-based verification' }
3316 if ! $cust_main && $verification ne 'email';
3319 'email' => sub { 1; },
3321 my( $p, $cust_main ) = @_;
3322 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3323 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3326 my( $p, $cust_main ) = @_;
3327 my $cust_pay = qsearchs({
3328 'table' => 'cust_pay',
3329 'hashref' => { 'custnum' => $cust_main->custnum },
3330 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3334 $p->{'amount'} == $cust_pay->paid;
3337 my( $p, $cust_main ) = @_;
3338 $p->{'zip'} eq $cust_main->zip
3339 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3343 foreach my $verify ( split(',', $verification) ) {
3345 &{ $verify{$verify} }( $p, $cust_main )
3346 or return { %$info, 'error' => 'Account not found' };
3350 #okay, we're verified
3354 my $error = $contact->send_reset_email(
3355 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3359 return { %$info, 'error' => $error }; #????
3362 } elsif ( $svc_acct ) {
3364 #create a unique session
3366 my $reset_session = {
3367 'svcnum' => $svc_acct->svcnum,
3368 'agentnum' => $svc_acct->cust_main->agentnum,
3371 my $timeout = '1 hour'; #?
3373 my $reset_session_id;
3375 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3376 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3379 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3383 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3384 $cust_main->agentnum);
3385 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3386 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3388 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3389 my $error = $msg_template->send( 'cust_main' => $cust_main,
3390 'object' => $svc_acct,
3391 'substitutions' => {
3392 'session_id' => $reset_session_id,
3396 return { %$info, 'error' => $error }; #????
3401 return { %$info, 'error' => '' };
3404 sub check_reset_passwd {
3407 my $conf = new FS::Conf;
3408 my $verification = $conf->config('selfservice-password_reset_verification')
3409 or return { 'error' => 'Password resets disabled' };
3411 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3412 or return { 'error' => "Can't resume session" }; #better error message
3414 if ( $reset_session->{'svcnum'} ) {
3416 my $svcnum = $reset_session->{'svcnum'};
3418 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3419 or return { 'error' => "Service not found" };
3421 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3422 my $info = skin_info($p);
3426 'session_id' => $p->{'session_id'},
3427 'username' => $svc_acct->username,
3430 } elsif ( $reset_session->{'contactnum'} ) {
3432 my $contactnum = $reset_session->{'contactnum'};
3434 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3435 or return { 'error' => "Contact not found" };
3437 my @contact_email = $contact->contact_email;
3438 return { 'error' => 'No contact email' } unless @contact_email;
3440 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3441 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3442 if scalar(@cust_contact) == 1;
3443 my $info = skin_info($p);
3447 'session_id' => $p->{'session_id'},
3448 'email' => $contact_email[0]->email, #the first?
3453 return { 'error' => 'No svcnum or contactnum in session' }; #??
3459 sub process_reset_passwd {
3462 my $conf = new FS::Conf;
3463 my $verification = $conf->config('selfservice-password_reset_verification')
3464 or return { 'error' => 'Password resets disabled' };
3466 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3467 or return { 'error' => "Can't resume session" }; #better error message
3472 if ( $reset_session->{'svcnum'} ) {
3474 my $svcnum = $reset_session->{'svcnum'};
3476 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3477 or return { 'error' => "Service not found" };
3479 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3480 $info ||= skin_info($p);
3485 if ( $reset_session->{'contactnum'} ) {
3487 my $contactnum = $reset_session->{'contactnum'};
3489 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3490 or return { 'error' => "Contact not found" };
3492 my @cust_contact = grep $_->selfservice_access, $contact->cust_contact;
3493 $p->{'agentnum'} = $cust_contact[0]->cust_main->agentnum
3494 if scalar(@cust_contact) == 1;
3495 $info ||= skin_info($p);
3499 return { %$info, 'error' => "New passwords don't match." }
3500 if $p->{'new_password'} ne $p->{'new_password2'};
3502 return { %$info, 'error' => 'Enter new password' }
3503 unless length($p->{'new_password'});
3507 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3508 || $svc_acct->set_password($p->{'new_password'})
3509 || $svc_acct->replace();
3511 return { %$info, 'error' => $error } if $error;
3513 #my($label, $value) = $svc_acct->cust_svc->label;
3514 #return { 'error' => $error,
3515 # #'label' => $label,
3516 # #'value' => $value,
3523 my $error = $contact->is_password_allowed($p->{'new_password'})
3524 || $contact->change_password($p->{'new_password'});
3526 return { %$info, 'error' => $error }; # if $error;
3530 #password changed ,so remove session, don't want it reused
3531 _cache->remove($p->{'session_id'});
3533 return { %$info, 'error' => '' };
3537 sub validate_passwd {
3541 %result = ( 'fieldid' => $p->{'fieldid'} )
3542 if $p->{'fieldid'} =~ /^\w+$/;
3544 return { %result, 'password_invalid' => 'Enter new password' }
3545 unless length($p->{'check_password'});
3548 if ($p->{'svcnum'}) {
3549 # false laziness with myaccount_passwd
3550 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3551 return { %result, 'error' => $session } if $context eq 'error';
3553 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3554 my $search = " AND custnum = $1";
3555 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3557 $svc_acct = qsearchs( {
3558 'table' => 'svc_acct',
3559 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3560 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3561 'LEFT JOIN cust_main USING ( custnum ) ',
3562 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3563 'extra_sql' => $search, #important
3565 or return { %result, 'error' => "Service not found" };
3566 # end false laziness
3569 $svc_acct ||= new FS::svc_acct {};
3571 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3572 return { %result, 'password_invalid' => $error } if $error;
3573 return { %result, 'password_valid' => 1 };
3578 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3579 return { 'error' => $session } if $context eq 'error';
3582 if ( $session->{'pkgnum'} ) {
3584 #tickets for specific service with pkg-balances on
3585 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3586 'pkgnum' => $session->{'pkgnum'} })
3587 or return { 'error' => 'unknown package' };
3588 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3589 push @tickets, $cust_svc->tickets( $p->{status} );
3594 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3595 or return { 'error' => "unknown custnum $custnum" };
3597 @tickets = $cust_main->tickets( $p->{status} );
3600 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3601 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3603 @tickets = grep { $_->{'_selfservice_priority'}
3604 !~ /^\s*(closed?|resolved?|done)\s*/i }
3607 my $conf = new FS::Conf;
3608 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3612 ($a->{'_selfservice_priority'} eq '') <=>
3613 ($b->{'_selfservice_priority'} eq '')
3616 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3622 +{ tickets => \@tickets };
3629 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3630 return { 'error' => $session } if $context eq 'error';
3632 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3633 FS::TicketSystem->init();
3635 my $conf = new FS::Conf;
3636 my $queue = $p->{'queue'}
3637 || $conf->config('ticket_system-selfservice_queueid')
3638 || $conf->config('ticket_system-default_queueid');
3640 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3641 my $err_or_ticket = FS::TicketSystem->create_ticket(
3642 '', #create RT session based on FS CurrentUser (fs_selfservice)
3644 'custnum' => $custnum,
3645 'svcnum' => $session->{'svcnum'},
3646 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3649 if ( ref($err_or_ticket) ) {
3650 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3652 return { 'error' => '',
3653 'ticket_id' => $err_or_ticket->id,
3656 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3658 return { 'error' => $err_or_ticket };
3666 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3667 return { 'error' => $session } if $context eq 'error';
3669 return { error => 'requested format not implemented' }
3670 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3672 my $conf = new FS::Conf;
3673 my $age_threshold = 0;
3674 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3675 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3677 my $search = { 'custnum' => $custnum };
3678 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3679 my $cust_main = qsearchs('cust_main', $search )
3680 or return { 'error' => "unknown custnum $custnum" };
3682 # does it make more sense to just run one sql query for this instead of all the
3683 # insanity below? would increase performance greately for large data sets?
3685 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3686 my @part_svc = $cust_pkg->part_svc;
3687 foreach my $part_svc ( @part_svc ) {
3688 if($part_svc->svcdb eq 'svc_phone'){
3689 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3690 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3691 push @svc_phone, $cust_pkg_svc->svc_x
3692 if $cust_pkg_svc->date_inserted >= $age_threshold;
3700 my($xls_r,$xls_c) = (0,0);
3703 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3704 if($p->{'format'} eq 'csv') {
3705 $csv = new Text::CSV_XS { 'always_quote' => 1,
3708 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3709 $content .= $csv->string;
3711 elsif($p->{'format'} eq 'xls') {
3712 my $XLS1 = new IO::Scalar \$content;
3713 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3714 or return { 'error' => "Error opening .xls file: $!" };
3715 $xls = $xls_workbook->add_worksheet('DIDs');
3716 foreach ( @fields ) {
3717 $xls->write(0,$xls_c++,$_);
3722 foreach my $svc_phone ( @svc_phone ) {
3723 my @cols = map { $svc_phone->$_ } @fields;
3724 if($p->{'format'} eq 'csv') {
3725 return { 'error' => 'Unable to create CSV' }
3726 unless $csv->combine(@cols);
3727 $content .= $csv->string;
3729 elsif($p->{'format'} eq 'xls') {
3732 $xls->write($xls_r,$xls_c++,$_);
3738 $xls_workbook->close() if $p->{'format'} eq 'xls';
3740 { content => $content, format => $p->{'format'}, };
3745 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3746 return { 'error' => $session } if $context eq 'error';
3748 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3749 # FS::TicketSystem->init();
3750 # return { 'error' => 'get_ticket configuration error' }
3751 # if $FS::TicketSystem::system ne 'RT_Internal';
3753 # check existence and ownership as part of this
3754 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3755 my $rt_session = FS::TicketSystem->session('');
3756 my $Ticket = FS::TicketSystem->get_ticket_object(
3758 ticket_id => $p->{'ticket_id'},
3761 return { 'error' => 'ticket not found' } if !$Ticket;
3763 if ( length( $p->{'subject'} || '' ) ) {
3765 if ( $p->{'subject'} ne $Ticket->Subject ) {
3766 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3767 return { 'error' => "unable to set subject: $msg" } if !$val;
3771 if(length($p->{'reply'})) {
3772 my @err_or_res = FS::TicketSystem->correspond_ticket(
3774 'ticket_id' => $p->{'ticket_id'},
3775 'content' => $p->{'reply'},
3778 return { 'error' => 'unable to reply to ticket' }
3779 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3782 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3783 my $err_or_ticket = FS::TicketSystem->get_ticket(
3785 'ticket_id' => $p->{'ticket_id'},
3788 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3789 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3791 return { 'error' => $err_or_ticket };
3794 my @custs = @{$err_or_ticket->{'custs'}};
3795 my @txns = @{$err_or_ticket->{'txns'}};
3798 # superseded by check in get_ticket_object
3799 #return { 'error' => 'invalid ticket requested' }
3800 #unless grep($_ eq $custnum, @custs);
3802 foreach my $txn ( @txns ) {
3803 push @filtered_txns, $txn
3804 if ($txn->{'type'} eq 'EmailRecord'
3805 || $txn->{'type'} eq 'Correspond'
3806 || $txn->{'type'} eq 'Create');
3809 warn "$me get_ticket: successful: \n"
3811 return { 'error' => '',
3812 'transactions' => \@filtered_txns,
3813 'ticket_fields' => $err_or_ticket->{'fields'},
3814 'ticket_id' => $p->{'ticket_id'},
3818 sub adjust_ticket_priority {
3820 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3821 return { 'error' => $session } if $context eq 'error';
3823 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3824 # FS::TicketSystem->init;
3825 my $ss_priority = FS::TicketSystem->selfservice_priority;
3827 return { 'error' => 'adjust_ticket_priority configuration error' }
3828 if $FS::TicketSystem::system ne 'RT_Internal'
3831 my $values = $p->{'values'}; #hashref, id => priority value
3834 foreach my $id (keys %$values) {
3835 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3836 my $Ticket = FS::TicketSystem->get_ticket_object('',
3838 'custnum' => $custnum,
3841 $ticket_error{$id} = 'ticket not found';
3845 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3846 # We're not going to implement it for RT_External.
3847 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3848 my $new_value = $values->{$id};
3849 next if $old_value eq $new_value;
3851 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3853 # AddCustomFieldValue works fine (replacing any existing value) if it's
3854 # a single-valued custom field, which it should be. If it's not, you're
3855 # doing something wrong.
3857 if ( length($new_value) ) {
3858 ($val, $msg) = $Ticket->AddCustomFieldValue(
3859 Field => $ss_priority,
3860 Value => $new_value,
3864 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3865 Field => $ss_priority,
3866 Value => $old_value,
3870 $ticket_error{$id} = $msg if !$val;
3871 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3873 return { 'error' => '',
3874 'ticket_error' => \%ticket_error,
3875 %{ customer_info($p) } # send updated customer info back
3881 sub _custoragent_session_custnum {
3884 my($context, $session, $custnum);
3885 if ( $p->{'session_id'} ) {
3887 $context = 'customer';
3888 $session = _cache->get($p->{'session_id'})
3889 or return ( 'error' => "Can't resume session" ); #better error message
3890 $custnum = $session->{'custnum'};
3892 } elsif ( $p->{'agent_session_id'} ) {
3895 my $agent_cache = new FS::ClientAPI_SessionCache( {
3896 'namespace' => 'FS::ClientAPI::Agent',
3898 $session = $agent_cache->get($p->{'agent_session_id'})
3899 or return ( 'error' => "Can't resume session" ); #better error message
3900 $custnum = $p->{'custnum'};
3904 return ( 'error' => "Can't resume session" ); #better error message
3907 ($context, $session, $custnum);