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path: root/html/Callbacks/MandatoryCustomFields/Ticket/Update.html/BeforeUpdate
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<%doc>
When the user tries to change a ticket's status to "resolved" through 
the Update interface, check mandatory fields.  If they aren't all set, 
redirect to Ticket Basics instead of updating.  Note that this will 
lose any comments/time/other information the user has entered.
</%doc>

<%init>
my $oldStatus = $TicketObj->Status();
my $newStatus = $ARGSRef->{'Status'} || $ARGSRef->{'DefaultStatus'} || '';
if( $oldStatus ne 'resolved' and 
    $newStatus eq 'resolved' and
    $m->comp('/Ticket/Elements/CheckMandatoryFields', 
              Ticket => $TicketObj
              ) ) {
    $m->clear_buffer;
    RT::Interface::Web::Redirect( 
      RT->Config->Get('WebURL')."Ticket/Modify.html?id=".$TicketObj->Id."&resolve=1"
    );
    $m->abort;
}
</%init>
<%args>
$ARGSRef => {}
$checks_failure => undef
$results => []
$TicketObj => undef
</%args>