<li>3 hours/month of customizations
<li>20% discount on additional consulting or customization work
</ul>
- <p><b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support, direct developer access and significant customizations
+ <p><b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support with significant customizations
<ul class="indented">
<li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
<li>10 hours/month of customizations
<li>30% discount on additional consulting or customization work
</ul>
- <p><b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support, direct developer access and substantial customizations<br>
+ <p><b>Platinum</b> - <b class="h6">$1600/month</b> - Unlimited support, direct developer access and substantial customizations<br>
<ul class="indented">
<li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
<li>Direct access to all company developers and staff
<li>52 hours/month of customizations
<li>50% discount on additional consulting or customization work
</ul>
+ <p><b>Sapphire</b> - <b class="h6">$6400/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
+ <ul class="indented">
+ <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
+ <li>Direct access to all company developers and staff
+ <li>108 hours/month of customizations
+ <li>50% discount on additional consulting or customization work
+ </ul>
</td>
</tr>