Merge branch 'master' of git.freeside.biz:/home/git/www

diff --git a/associations.html b/associations.html
index 384247c..9b54425 100644 (file)
--- a/associations.html
+++ b/associations.html
@@ -151,7 +151,7 @@
     <th>DSL/cable reseller program</th>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="maybe">(ending)</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
@@ -161,7 +161,7 @@
   <tr>
     <th>HR services (employee health/savings plans)</th>
     <td><span class="no">&#x2716;</span></td>
-    <td><span class="no">&#x2716;</span></td>
+    <td><span class="maybe">(starting)</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="yes">&#x2714;</span></td>

diff --git a/services.html b/services.html
index 27487f0..82a914e 100644 (file)
--- a/services.html
+++ b/services.html
@@ -95,7 +95,7 @@
 
   <table width="118%" cellpadding="0" cellspacing="0" class="servpurp">
     <tr> 
-      <th align="left" valign="top"><a name="support"><h3>Support Contracts</h3></th>
+      <th align="left" valign="top"><a name="support"><h3>Support Contracts for on-premise implementations</h3></th>
     </tr>
     <tr> 
       <td align="left" valign="top">
@@ -105,8 +105,10 @@
   <tr>
     <th><!--<B>Services included</B>--></th>
     <!--<th STYLE="background-color: #EDB53B"><B>Bronze</B></th>-->
+<!--
     <th STYLE="background-color: #FDC57B"><B>Bronze</B></th>
     <th STYLE="background-color: #DDDDDD"><B>Silver</B></th>
+-->
     <th STYLE="background-color: #FFEF04"><B>Gold</B></th>
     <th STYLE="background-color: #A7C0C0"><B>Platinum</B></th>
     <th STYLE="background-color: #E0E0FF"><B>Diamond</B></th>
@@ -115,42 +117,50 @@
 
   <tr>
     <th><!--<B>Services included</B>--></th>
+<!--
     <th STYLE="background-color: #EEEEEE">Basic maintenance only</th>
     <th>Standard support</th>
+-->
     <th>Most popular support level</th>
     <th>Large customizations</th>
-    <th STYLE="background-color: #F0F0F0">Extensive customizations</th>
-    <th STYLE="background-color: #F0F0F0">Dedicated developer</th>
+    <th>Extensive customizations</th>
+    <th>Dedicated developer</th>
   </tr>
 
   <tr>
     <td>Monthly cost</td>
-    <td STYLE="background-color: #EEEEEE"><B>$195</B></td>
-    <td><B>$395</B></td>
-    <td><B>$800</B></td>
-    <td><B>$1600</B></td>
-    <td STYLE="background-color: #F0F0F0"><B>$3200</B></td>
-    <td STYLE="background-color: #F0F0F0"><B>$6400</B></td>
+<!--
+    <td STYLE="background-color: #EEEEEE"><B>$295</B></td>
+    <td><B>$595</B></td>
+-->
+    <td><B>$1200</B></td>
+    <td><B>$2450</B></td>
+    <td><B>$4900</B></td>
+    <td><B>$9900</B></td>
   </tr>
 
   <tr>
     <td>Upgrades (OS, database and Freeside)</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
+-->
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
     <td><a href="http://cardfortress.com/">CardFortress</a> offsite credit card storage<br>(for PCI compliance)</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><span class="smyes">optional</span></td>
     <td><span class="smyes">optional</span></td>
+-->
+    <td><span class="smyes">optional</span></td>
+    <td><span class="smyes">optional</span></td>
     <td><span class="smyes">optional</span></td>
     <td><span class="smyes">optional</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="smyes">optional</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="smyes">optional</span></td>
   </tr>
 
 <!--
@@ -167,62 +177,74 @@
 
   <tr>
     <td>Email support</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
+-->
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
     <td>Phone and IM support<br>(9am-8pm Eastern / 6am-5pm Pacific)</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
     <td><span class="yes">&#x2714;</span></td>
+-->
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
     <td>Support for advanced features (e.g. VoIP/CDR billing, commissions, multiple companies)</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
     <td><span class="yes">&#x2714;</span></td>
+-->
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
     <td>24/7 emergency support</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
+-->
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
     <td>Private mailing list for large providers</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
+-->
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
     <td>Customization hours per month<br>(with "rollover" for unused time)</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
-    <td><span class="smyes">2&frac12; hours</span></td>
-    <td><span class="smyes">8 hours</span></td>
-    <td><span class="smyes">20 hours</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="smyes">48 hours</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="smyes">100 hours</span></td>
+    <td><span class="smyes">3 hours</span></td>
+-->
+    <td><span class="smyes">10 hours</span></td>
+    <td><span class="smyes">26 hours</span></td>
+    <td><span class="smyes">60 hours</span></td>
+    <td><span class="smyes">128 hours</span></td>
   </tr>
 
 <!-- we still do this for gold+, just trying to make the feature list more
@@ -240,32 +262,38 @@
 
   <tr>
     <td>Direct access to all developers and staff</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
+-->
     <td><span class="no">&#x2716;</span></td>
     <td><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
     <td>Lead role in defining product roadmap</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
+-->
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
   </tr>
 
   <tr>
     <td>Dedicated senior developer</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
+-->
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="no">&#x2716;</span></td>
-    <td STYLE="background-color: #F0F0F0"><span class="yes">&#x2714;</span></td>
+    <td><span class="no">&#x2716;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
   </tr>
 
 <!--
@@ -282,12 +310,14 @@
 
   <tr>
     <td>Discount on additional work<br>(consulting or customizations)</td>
+<!--
     <td STYLE="background-color: #EEEEEE"><B>10%</B></td>
     <td><B>15%</B></td>
-    <td><B>25%</B></td>
+-->
+    <td><B>20%</B></td>
     <td><B>30%</B></td>
-    <td STYLE="background-color: #F0F0F0"><B>40%</B></td>
-    <td STYLE="background-color: #F0F0F0"><B>50%</B></td>
+    <td><B>40%</B></td>
+    <td><B>50%</B></td>
   </tr>
 
 </table>

diff --git a/wispa-billing-vendors.html b/wispa-billing-vendors.html
index 6e02816..21ae23d 100644 (file)
--- a/wispa-billing-vendors.html
+++ b/wispa-billing-vendors.html
@@ -80,6 +80,8 @@ Freeside Internet Services, Inc.<br>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
+    <td><span class="no">&#x2716;</span></td>
+    <td><span class="no">&#x2716;</span></td>
     <td><span class="yes">&#x2714;</span></td>
   </tr>
 
@@ -93,6 +95,8 @@ Freeside Internet Services, Inc.<br>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="maybe">new/preliminary</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
   </tr>
 
@@ -106,6 +110,7 @@ Freeside Internet Services, Inc.<br>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
     <td><span class="no">&#x2716;</span></td>
   </tr>
 
@@ -118,8 +123,9 @@ Freeside Internet Services, Inc.<br>
     <td>Hosted</td>
     <td>Premise</td>
     <td>Premise</td>
-    <td>Premise</td>
     <td>Hosted</td>
+    <td>Premise</td>
+    <td>Premise?</td>
     <td>Hosted</td>
   </tr>
 
@@ -135,6 +141,8 @@ Freeside Internet Services, Inc.<br>
     <td>Web</td>
     <td>Web</td>
     <td>Web</td>
+    <td>Web</td>
+    <td>Web</td>
   </tr>
 -->
 
@@ -157,10 +165,11 @@ Freeside Internet Services, Inc.<br>
     <td>?/customer/month</td>
     <td>$0.15-$0.20/customer/month</td>
     <td>$0.50/customer/month</td>
-    <td>?/customer/month</td>
     <td>100 customers free, then $0.05-$0.70/customer/month</td>
     <td>$0.63-$1.40/customer/month</td>
     <td>$0.50-$1.25/customer/month</td>
+    <td>$0.15-$0.50/customer/month</td>
+    <td>?/customer/month</td>
     <td>$0.90-$1.30/customer/month</td>
   </tr>
 
@@ -174,6 +183,8 @@ Freeside Internet Services, Inc.<br>
     <td>$170 <!-- ($167 Platypus + $3 Windows 10 license amortized over 36 months) --></td>
     <td>$1330</td>
     <td>$1250</td>
+    <td>$500</td>
+    <td>?</td>
     <td>$1300</td>
   </tr>
 
@@ -186,7 +197,9 @@ Freeside Internet Services, Inc.<br>
     <td>?</td>
     <td>$368 <!-- ($314 Platypus + $54 Windows 2012 server &amp; SQL server 2014 Standard w/10 CALs, amortized over 36 months) --></td>
     <td>$3920</td>
+    <td>$1500</td>
     <td>$4375</td>
+    <td>?</td>
     <td>$3150</td>
   </tr>
 
@@ -196,10 +209,11 @@ Freeside Internet Services, Inc.<br>
     <td>?</td>
     <td>?</td>
     <td>$5000</td>
-    <td>?</td>
     <td>$641 <!--($472 Platypus + $169 Windows 2012 server &amp; SQL server 2014 Standard w/25 CALS, amortized over 36 months) --></td>
     <td>$11,250</td>
     <td>$9,100</td>
+    <td>$3,600</td>
+    <td>?</td>
     <td>$9,000</td>
   </tr>
 
@@ -212,10 +226,10 @@ Freeside Internet Services, Inc.<br>
     <td>?</td>
     <td>?</td>
     <td>?</td>
-    <td>$50,000</td>
-    <td>?</td>
     <td>?</td>
     <td>$66.250</td>
+    <td>?</td>
+    <td>?</td>
     <td>$90,000</td>
   </tr>
 
@@ -243,7 +257,8 @@ Freeside Internet Services, Inc.<br>
     <td>Small?</td>
     <td>New product</td>
     <td>Large</td>
-    <td>Large</td>
+    <td>New product</td>
+    <td>New product</td>
     <td>New product</td>
     <td>Medium?</td>
   </tr>
@@ -267,11 +282,13 @@ Freeside Internet Services, Inc.<br>
     <td>Billing software</td>
     <td>Billing software</td>
     <td>Billing and geologic software</td>
-    <td>Billing software</td>
+    <td>MDU ISP (VideoDirect)</td>
     <td>Fiber consulting</td>
     <td>Domain names, mobile phone service (OpenSRS, Ting, Tucows)</td>
     <td>WISP (Bertram wireless)</td>
     <td>Billing software</td>
+    <td>Billing software</td>
+    <td>Fiber consulting, billing software</td>
     <td>Billing software, managed ISP services (call center, email/web hosting)</td>
   </tr>
 
@@ -281,11 +298,12 @@ Freeside Internet Services, Inc.<br>
     <td>Small</td>
     <td>Tiny</td>
     <td>Tiny</td>
-    <td>Small</td>
     <td>Medium</td>
     <td>Large</td>
     <td>Small</td>
     <td>Medium</td>
+    <td>Small</td>
+    <td>Medium</td>
   </tr>
 
   <tr>
@@ -298,6 +316,8 @@ Freeside Internet Services, Inc.<br>
     <td>1996</td>
     <td>2003</td>
     <td>2015</td>
+    <td>2015</td>
+    <td>2019</td>
     <td>1996</td>
   </tr>
 
@@ -319,7 +339,7 @@ Freeside Internet Services, Inc.<br>
 </table>
 
 <br>
-Last updated Apr 26th, 2018 | <a href="http://freeside.biz/gitlist/www.git/commits/master/wispa-billing-vendors.html">Revision history</a>
+Last updated May 20th, 2020 | <a href="http://freeside.biz/gitlist/www.git/commits/master/wispa-billing-vendors.html">Revision history</a>
 
 </div>