- <p><b>Bronze</b> - <b class="h6">$195/month</b> - Email support and upgrades
- <ul class="indented">
- <li>Non-emergency support via email
- <li>10% discount on additional consulting or customization work
- </ul>
- <p><b>Silver</b> - <b class="h6">$395/month</b> - Email, IM and phone support with minor customizations
- <ul class="indented">
- <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
- <li>2.5 hours/month of customizations
- <li>15% discount on additional consulting or customization work
- </ul>
- <p><b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support with significant customizations
- <ul class="indented">
- <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
- <li>8 hours/month of customizations
- <li>25% discount on additional consulting or customization work
- </ul>
- <p><b>Platinum</b> - <b class="h6">$1600/month</b> - Unlimited support, direct developer access and substantial customizations<br>
- <ul class="indented">
- <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
- <li>Direct access to all company developers and staff
- <li>20 hours/month of customizations
- <li>30% discount on additional consulting or customization work
- </ul>
- <p><b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
- <ul class="indented">
- <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
- <li>Direct access to all company developers and staff
- <li>48 hours/month of customizations
- <li>40% discount on additional consulting or customization work
- </ul>
- <p><b>Sapphire</b> - <b class="h6">$6400/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
- <ul class="indented">
- <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
- <li>Direct access to all company developers and staff
- <li>100 hours/month of customizations
- <li>50% discount on additional consulting or customization work
- </ul>
- </td>
- </tr>