full
[www.git] / wispa-billing-vendors.html
index a8ca0e1..21ae23d 100644 (file)
@@ -1,12 +1,12 @@
 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
 <html>
 <head>
-<title>WISPA Member Billing Software Comparison 2017</title>
+<title>WISPA Member Billing Software Comparison 2020</title>
 { include('elements/header.html'); }
 
 <div id="content1"> 
 
-  <h6>WISPA Member Billing Software Comparison 2017</h6>
+  <h6>WISPA Member Billing Software Comparison 2020</h6>
 
 <p align="left">I put together a concise comparison highlighting the differences between different billing systems.  I tried hard not to make a useless advertisement with a long list of features, but rather a digestable, fair comparison of relevant information about the competition.
 
@@ -32,18 +32,18 @@ Freeside Internet Services, Inc.<br>
   <tr>
     <td></td>
     <td><a href="http://freeside.biz/"><img src="imgs/big-logo.png" alt="Freeside" width=170></a></td>
-    <td><img src="http://www.wispsolutions.com/images/stories/AzotelSIMPLer/azotel-logo.gif" width=130 alt="Azotel"></a></td>
-    <td><img src="https://www.billmax.com/images/BillMax-shadow.jpg" width=130 alt="Billmax"></a></td>
+    <td><img src="https://www.wavonline.com/core/media/media.nl?id=3396437&c=4148527&h=68c8da7d49b7c32cd33c" width=130 alt="Azotel"></a></td>
+    <td><img src="https://www.billmax.com/wp-content/uploads/2019/03/billmax_logo.jpg" width=130 alt="Billmax"></a></td>
     <td><img src="http://www.directlinkadmin.com/img/logo.png" width=130 alt="DirectLink Admin"></a></td>
-    <td><img src="http://site2.ispbilling.com/wp-content/uploads/2013/04/platypus_logo_250x77.jpg" width=130 alt="Platypus"></a></td>
-    <td><img src="http://www.wispa.org/Portals/37/ContactImages/8978.png" width=130 alt="Powercode"></a></td>
-    <td><img src="http://www.wispa.org/Portals/37/ContactImages/8952.png" width=130 alt="Sonar"></a></td>
-    <td><img src="https://d1a309rwthnrm3.cloudfront.net/wp-content/uploads/2014/01/04183021/visp.png" width=130 alt="VISP"></a></td>
-    <td><img src="http://www.wispmon.com/img/wispmonsm.png" width=130 alt="WISPMon"></a></td>
+    <td><img src="\1chttps://static.wixstatic.com/media/0efe23_72af937a5e054405ac6996764862672a~mv2.png/v1/fill/w_490,h_126,al_c,q_85,usm_0.66_1.00_0.01/FibersmithSuite_FINAL-04.webp" width=130 alt="Fibersmith Vision"></a></td>
+    <td><img src="https://149367252.v2.pressablecdn.com/wp-content/uploads/2013/04/platypus_logo_250x77.jpg" width=130 alt="Platypus"></a></td>
+    <td><img src="https://powercode.com/wp-content/uploads/2017/01/PowercodeLogo-e1484094083135.png" width=130 alt="Powercode"></a></td>
+    <td><img src="https://sonar.community/uploads/default/original/1X/c35bf221aa51dd0f7dec4485a25364842f1d455e.png" width=130 alt="Sonar"></a></td>
+    <td><img src="https://visp.net/wp-content/uploads/2019/05/visp-logo-small.png" width=130 alt="VISP"></a></td>
   </tr>
 
   <tr>
-    <th>WISPA&nbsp;member</th>
+    <th><a href="http://www.wispa.org">WISPA</a>&nbsp;member</th>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
@@ -55,6 +55,21 @@ Freeside Internet Services, Inc.<br>
     <td><span class="yes">&#x2714;</span></td>
  </tr>
 
+<!-- someday there will be trade shows again
+  <tr>
+    <th>Exhibiting at <a href="http://www.wispa.org/Events/WISPAPALOOZA-2018">WISPAmerica&nbsp;2018</a></th>
+    <td><span class="maybe">&#x2714;</span><br>Booth #???</td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="no">&#x2716;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+ </tr>
+-->
+
   <tr>
     <th>WISP&nbsp;features</th>
     <td><span class="yes">&#x2714;</span></td>
@@ -62,9 +77,11 @@ Freeside Internet Services, Inc.<br>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
+    <td><span class="no">&#x2716;</span></td>
     <td><span class="yes">&#x2714;</span></td>
     <td><span class="yes">&#x2714;</span></td>
-    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="no">&#x2716;</span></td>
+    <td><span class="no">&#x2716;</span></td>
     <td><span class="yes">&#x2714;</span></td>
   </tr>
 
@@ -76,9 +93,11 @@ Freeside Internet Services, Inc.<br>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
-    <td><span class="maybe">new/preliminary</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="maybe">new/preliminary</span></td>
+    <td><span class="yes">&#x2714;</span></td>
+    <td><span class="no">&#x2716;</span></td>
+    <td><span class="no">&#x2716;</span></td>
   </tr>
 
   <tr>
@@ -87,11 +106,12 @@ Freeside Internet Services, Inc.<br>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
     <td><span class="no">&#x2716;</span></td>
+    <td><span class="yes">&#x2714;</span></td>
     <td><span class="no">&#x2716;</span></td>
-    <td><span class="maybe">new/preliminary</span></td>
   </tr>
 
 
@@ -104,8 +124,9 @@ Freeside Internet Services, Inc.<br>
     <td>Premise</td>
     <td>Premise</td>
     <td>Hosted</td>
+    <td>Premise</td>
+    <td>Premise?</td>
     <td>Hosted</td>
-    <td>Mostly&nbsp;Hosted (also&nbsp;Premise)</td>
   </tr>
 
 <!--  <tr>
@@ -121,6 +142,7 @@ Freeside Internet Services, Inc.<br>
     <td>Web</td>
     <td>Web</td>
     <td>Web</td>
+    <td>Web</td>
   </tr>
 -->
 
@@ -141,39 +163,44 @@ Freeside Internet Services, Inc.<br>
     <th>Price</th>
     <td>No per-customer or license charges.  Can purchase implementation, support, and customization services.</td>
     <td>?/customer/month</td>
-    <td>?/customer/month</td>
+    <td>$0.15-$0.20/customer/month</td>
     <td>$0.50/customer/month</td>
     <td>100 customers free, then $0.05-$0.70/customer/month</td>
     <td>$0.63-$1.40/customer/month</td>
     <td>$0.50-$1.25/customer/month</td>
+    <td>$0.15-$0.50/customer/month</td>
+    <td>?/customer/month</td>
     <td>$0.90-$1.30/customer/month</td>
-    <td>$0.75-$1.25/customer/month</td>
   </tr>
 
   <tr>
     <th>Monthly price, 1000 customers</th>
     <td><span class="smyes">$195</span></td>
-    <td>?</td>
+    <td>$18,000 (one-time, not monthly)</td>
     <td>$199</td>
     <td>$500</td>
+    <td>?</td>
     <td>$170 <!-- ($167 Platypus + $3 Windows 10 license amortized over 36 months) --></td>
     <td>$1330</td>
     <td>$1250</td>
+    <td>$500</td>
+    <td>?</td>
     <td>$1300</td>
-    <td>$1100</td>
   </tr>
 
   <tr>
     <th>Monthly price, 3500 customers</th>
     <td><span class="smyes">$195</span></td>
     <td>?</td>
-    <td>?</td>
+    <td>c. $600</td>
     <td>$1750</td>
+    <td>?</td>
     <td>$368 <!-- ($314 Platypus + $54 Windows 2012 server &amp; SQL server 2014 Standard w/10 CALs, amortized over 36 months) --></td>
     <td>$3920</td>
+    <td>$1500</td>
     <td>$4375</td>
+    <td>?</td>
     <td>$3150</td>
-    <td>$2625</td>
   </tr>
 
   <tr>
@@ -185,8 +212,9 @@ Freeside Internet Services, Inc.<br>
     <td>$641 <!--($472 Platypus + $169 Windows 2012 server &amp; SQL server 2014 Standard w/25 CALS, amortized over 36 months) --></td>
     <td>$11,250</td>
     <td>$9,100</td>
+    <td>$3,600</td>
+    <td>?</td>
     <td>$9,000</td>
-    <td>$7,500</td>
   </tr>
 
 <!--
@@ -197,41 +225,42 @@ Freeside Internet Services, Inc.<br>
     <td>?</td>
     <td>?</td>
     <td>?</td>
-    <td>$50,000</td>
     <td>?</td>
     <td>?</td>
     <td>$66.250</td>
-    <td>$90,000</td>
     <td>?</td>
+    <td>?</td>
+    <td>$90,000</td>
   </tr>
 
 -->
 
   <tr>
     <th>Ongoing development</th>
-    <td>Active (new major version last year)</td>
+    <td>Active</td>
+    <td>Active</td>
     <td>Active</td>
     <td>Active</td>
     <td>Active (new product)</td>
     <td>Minimal</td>
     <td>Active</td>
-    <td>Active (new product)</td>
     <td>Active</td>
-    <td>Active (new major version 2015)</td>
+    <td>Active</td>
   </tr>
 
-<!-- XXXXX .... survey says
+<!-- XXXXX .... survey says?  not opening this can of worms right now
   <tr>
     <th>Share of WISP market</th>
     <td>Small</td>
     <td>Large</td>
     <td>Small</td>
+    <td>Small?</td>
     <td>New product</td>
     <td>Large</td>
-    <td>Large</td>
+    <td>New product</td>
+    <td>New product</td>
     <td>New product</td>
     <td>Medium?</td>
-    <td>Small</td>
   </tr>
 -->
 
@@ -241,11 +270,11 @@ Freeside Internet Services, Inc.<br>
     <td>Ireland (sold through US distributors)</td>
     <td>US</td>
     <td>US</td>
-    <td>Canada (Platypus in US)</td>
     <td>US</td>
+    <td>Canada (Platypus in US)</td>
     <td>US</td>
+    <td>Canada</td>
     <td>Philippines / Hong Kong</td>
-    <td>US</td>
   </tr>
 
   <tr>
@@ -254,11 +283,13 @@ Freeside Internet Services, Inc.<br>
     <td>Billing software</td>
     <td>Billing and geologic software</td>
     <td>MDU ISP (VideoDirect)</td>
+    <td>Fiber consulting</td>
     <td>Domain names, mobile phone service (OpenSRS, Ting, Tucows)</td>
     <td>WISP (Bertram wireless)</td>
     <td>Billing software</td>
-    <td>Billing software, managed ISP services (call center, email/web hosting)</td>
     <td>Billing software</td>
+    <td>Fiber consulting, billing software</td>
+    <td>Billing software, managed ISP services (call center, email/web hosting)</td>
   </tr>
 
   <tr>
@@ -271,7 +302,8 @@ Freeside Internet Services, Inc.<br>
     <td>Large</td>
     <td>Small</td>
     <td>Medium</td>
-    <td>Tiny</td>
+    <td>Small</td>
+    <td>Medium</td>
   </tr>
 
   <tr>
@@ -280,11 +312,13 @@ Freeside Internet Services, Inc.<br>
     <td>2010<!--2005 (2010 USA)--></td>
     <td>1997</td>
     <td>2015</td>
+    <td>2019</td>
     <td>1996</td>
     <td>2003</td>
     <td>2015</td>
+    <td>2015</td>
+    <td>2019</td>
     <td>1996</td>
-    <td>2010<!--2007 (2010 billing features)--></td>
   </tr>
 
   <tr>
@@ -293,17 +327,20 @@ Freeside Internet Services, Inc.<br>
     <td>Simple hosted system for small WISPs, almost like a franchise</td>
     <td>Old ISP system, dormant for years, revived in 2012</td>
     <td>New system with MDU features</td>
+    <td>New, fiber-focused system from long-time fiber consultants Fibersmith</td>
     <td>Windows client/server application; limited web interface.  Can print and mail your invoices.</td>
     <td>Humongous trade show booths.  Glassdoor horror stories.</td>
-    <td>Ex-Powercode team, rapid development</td>
+    <td>Ex-Powercode team, rapid development, acquired WISPMon in 2017</td>
     <td>Can also host your email and answer your support calls</td>
-    <td>No longer requires Adobe Flash</td>
   </tr>
 
 </table>
 </td></tr>
 </table>
 
+<br>
+Last updated May 20th, 2020 | <a href="http://freeside.biz/gitlist/www.git/commits/master/wispa-billing-vendors.html">Revision history</a>
+
 </div>
 
 { include('elements/footer.html'); }