<p><b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support, direct developer access and significant customizations
<ul class="indented">
<li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
- <li>Direct access to all company developers and staff
<li>10 hours/month of customizations
<li>30% discount on additional consulting or customization work
</ul>