tweak hours

[www.git] / services.html

diff --git a/services.html b/services.html
index ec41ab4..763b9be 100644 (file)
--- a/services.html
+++ b/services.html
@@ -111,8 +111,70 @@
 <!--              <li>Offsite backup (optional).-->
 <!--              <li>Temporary replacement server available -->
               <li>24/7 emergency support via telephone or pager
+              <li>"Rollover" for unused customization hours
               <li><a href="http://cardfortress.com/">CardFortress</a> offsite credit card storage for PCI compliance (optional)
             </ul>
+<!--
+<table>
+  <tr>
+    <th>Contract</th>
+    <th>Price</th>
+    <th>Support</th>
+    <th>Customizations</th>
+    <th>Discount on additional work</th>
+  <tr>
+
+  <tr>
+    <td><b>Bronze</b></td>
+    <td><b class="h6">$195/month</b></td>
+    <td>Non-emergency support via email</td>
+    <td>None</td>
+    <td>10%</td>
+  </tr>
+
+  <tr>
+    <td><b>Silver</b></td>
+    <td><b class="h6">$395/month</b></td>
+    <td>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)</td>
+    <td>2.5 hours/month</td>
+    <td>20%</td>
+  </tr>
+
+  <tr>
+    <td><b>Gold</b></td>
+    <td><b class="h6">$800/month</b></td>
+    <td>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)</td>
+    <td>8 hours/month</td>
+    <td>30%</td>
+  </tr>
+
+  <tr>
+    <td><b>Platinum</b></td>
+    <td><b class="h6">$1600/month</b></td>
+    <td>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)</td>
+    <td>20 hours/month</td>
+    <td>40%</td>
+  </tr>
+
+  <tr>
+    <td><b>Diamond</b></td>
+    <td><b class="h6">$3200/month</b></td>
+    <td>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)</td>
+    <td>48 hours/month</td>
+    <td>50%</td>
+  </tr>
+
+  <tr>
+    <td><b>Sapphire</b></td>
+    <td><b class="h6">$6400/month</b></td>
+    <td>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)</td>
+    <td>100 hours/month</td>
+    <td>50%</td>
+  </tr>
+
+</table>
+-->
+
             <p><b>Bronze</b> - <b class="h6">$195/month</b> - Email support and upgrades
             <ul class="indented">
               <li>Non-emergency support via email
@@ -121,27 +183,34 @@
             <p><b>Silver</b> - <b class="h6">$395/month</b> - Email, IM and phone support with minor customizations
             <ul class="indented">
               <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
-              <li>3 hours/month of customizations
-              <li>20% discount on additional consulting or customization work
+              <li>2.5 hours/month of customizations
+              <li>15% discount on additional consulting or customization work
+            </ul>
+            <p><b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support with significant customizations
+            <ul class="indented">
+              <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
+              <li>8 hours/month of customizations
+              <li>25% discount on additional consulting or customization work
             </ul>
-            <p><b>Gold</b> - <b class="h6">$800/month</b> - Unlimited email, IM and phone support, direct developer access and significant customizations
+            <p><b>Platinum</b> - <b class="h6">$1600/month</b> - Unlimited support, direct developer access and substantial customizations<br>
             <ul class="indented">
               <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
-              <li>10 hours/month of customizations
+              <li>Direct access to all company developers and staff
+              <li>20 hours/month of customizations
               <li>30% discount on additional consulting or customization work
             </ul>
-            <p><b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support, direct developer access and substantial customizations<br>
+            <p><b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
             <ul class="indented">
               <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
               <li>Direct access to all company developers and staff
-              <li>24 hours/month of customizations
+              <li>48 hours/month of customizations
               <li>40% discount on additional consulting or customization work
             </ul>
-            <p><b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
+            <p><b>Sapphire</b> - <b class="h6">$6400/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
             <ul class="indented">
               <li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific)
               <li>Direct access to all company developers and staff
-              <li>52 hours/month of customizations
+              <li>100 hours/month of customizations
               <li>50% discount on additional consulting or customization work
             </ul>
         </td>