<tr>
<td align="left" valign="top">
- <p><b>Freeside and RT Installation service</b> - <b class="h6">$2000</b><br>
- Prefer your own hardware? This service includes complete installation and configuration the Freeside billing software and integrated Request Tracker ticketing system, integration with your credit card and/or ACH gateway, setup of the signup and self-service interfaces, integration with your public servers for provisioning of mailboxes, RADIUS, etc., and support through bringing the software live into a full production state and the first two months of usage.
+ <p><b>Freeside implementation service</b> - <b class="h6">$2450</b><br>
+ Prefer your own hardware? This service includes complete installation and configuration the Freeside billing software and integrated Request Tracker ticketing system, integration with your credit card and/or ACH gateway, setup of the signup and self-service interfaces, integration with your public servers for provisioning of mailboxes, RADIUS, etc., and support through bringing the software live into a full production state and the first three months of usage.
<br>
</p>
<tr>
<td align="left" valign="top">
- <p><b>Installation of FreeRADIUS server with MySQL or PostgreSQL backend</b> - <b class="h6">$750</b><br>
+ <p><b>Installation of FreeRADIUS server with MySQL or PostgreSQL backend</b> - <b class="h6">$900</b><br>
This service include complete installation, configuration, and integration
of the advanced, open-source FreeRADIUS RADIUS server, as well as
migration from your previous RADIUS configuration.</p>
<p>
- <b>Complete mail server (including migration from current mail server) - </b><b class="h6">$2500</b>, or<br>
- <b>Complete mail server (new ISPs - no migration)</b> - <b class="h6">$1750</b><br>
- This service includes installation and configuration of a complete mail server
- solution, including SMTP, POP/IMAP (with SSL support), webmail, virus
- filtering, user-configurable spam filtering, virtual domain capability,
- Freeside integration and migration from your current mail server.
- Typical timeframe is two weeks.<br>
- <br>
- <b>Legacy data import from QuickBooks or Rodopi</b> - (est.) <b class="h6">$2500</b>, or<br>
+ <b>Legacy data import from QuickBooks or Rodopi</b> - (est.) <b class="h6">$2950</b>, or<br>
<b>Legacy data import from any other
- system</b> - (est.) <b class="h6">$3000</b><br>
- Service includes writing a custom script to import your legacy data and running
- test billings concurrently with your live billing to ensure trouble-free
- cut-over. </P>
+ system</b> - (est.) <b class="h6">$3900</b><br>
+ Service includes writing custom import scripts to migrate your legacy data, refind by
+ test billing runs concurrently with your live billing to ensure trouble-free
+ cut-over.</P>
</td>
</tr>
</table>
<p>All support contracts include:</p>
<ul class="indented">
<li>Quarterly upgrades.
- <li>Optional offsite backup.
- <li>Hotfixes for any critical bugs in the Freeside software itself.
+ <li>Offsite backup (optional).
+ <li>Temporary replacement server available
<li>24/7 emergency support via telephone or pager.
</ul>
- <p><b>Bronze</b> - <b class="h6">$150/month</b> - Email support and upgrades
+ <p><b>Bronze</b> - <b class="h6">$195/month</b> - Email support and upgrades
<ul class="indented">
<li>Non-emergency support via email.
<li>10% discount on additional consulting or customization work.
</ul>
- <p><b>Silver</b> - <b class="h6">$300/month</b> - Email, IM and phone support with minor customizations
+ <p><b>Silver</b> - <b class="h6">$395/month</b> - Email, IM and phone support with minor customizations
<ul class="indented">
<li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
<li>2 hours/month of customizations.
<ul class="indented">
<li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
<li>Direct access to all company developers and staff.
- <li>12 hours/month of customizations.
+ <li>10 hours/month of customizations.
<li>30% discount on additional consulting or customization work.
</ul>
<p><b>Platinum</b> - <b class="h6">$1600/month</b> - Sponsorship and unlimited support, direct developer access and substantial customizations<br>
<ul class="indented">
<li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
<li>Direct access to all company developers and staff.
- <li>28 hours/month of customizations.
+ <li>24 hours/month of customizations.
<li>40% discount on additional consulting or customization work.
</ul>
<p><b>Diamond</b> - <b class="h6">$3200/month</b> - Sponsorship and unlimited support, direct developer access and major customizations<br>
<ul class="indented">
<li>Phone, IM and email support during business hours (9am-8pm Eastern / 6am-5pm Pacific).
<li>Direct access to all company developers and staff.
- <li>60 hours/month of customizations.
+ <li>50 hours/month of customizations.
<li>50% discount on additional consulting or customization work.
</ul>
</td>
</tr>
<tr>
<td align="left" valign="top">
- <p><b>One day on-site training</b> - <b class="h6">$2000</b><br>
+ <p><b>One day on-site training</b> - <b class="h6">$2450</b><br>
Half-day course for your sales and support representatives; time spent
as-needed with system administrators and bookkeeper/collections folks.<br>
<br>
- <b>Three day on-site visit (two days training, one day live cutover)</b> - <b class="h6">$3200</b><br>
+ <b>Three day on-site visit (two days training, one day live cutover)</b> - <b class="h6">$3900</b><br>
Typical training sessions consist of a half-day course for your system
administrators, a half-day course for your bookkeeper/collections
folks, and a full day course (or two half-day courses) for your sales
projects / www.git / blobdiff