<li>For VoIP providers, import of rate tables and CDRs, and switch provisioning for phone numbers and PBX tenants
<li>Remote training session
<li>Support through bringing the software live and into production
+ <li>One year (12 months) of email, phone and IM support.
</ul>
- <p><b>Basic implementation service</b> - <b class="h6">$2950</b><br>
- Basic implementation service includes six months of support.
+ <p><b>Basic implementation service</b> - <b class="h6">$3900</b><br>
+ Installation, configuration, training and one year of support.
<br>
</p>
-<!--
- <p><b>Basic implementation service (monthly payment option)</b> - <b class="h6">$395/month for 12 months</b><br>
- Basic implementation service as above, plus a full year of support, for one low monthly fee. No setup cost.
- <br>
- </p>
--->
-
- <p><b>Standard implementation service</b> - <b class="h6">$3900</b><br>
- Standard implementation service includes a full year of support.
+ <p><b>Standard implementation service</b> - <b class="h6">$6400</b><br>
+ As basic, plus 20 hours of customizations.
<br>
</p>
<p><b>Deluxe implementation package</b> - <b class="h6">$7900</b><br>
- Deluxe implementation package includes a full year of support, plus 40 hours of customizations or a three day on-site visit for training and live cutover.
+ As basic, plus 40 hours of customizations, or a three day on-site visit for training and live cutover.
<br>
</p>
</tr>
<tr>
- <td>Upgrades</td>
+ <td>Upgrades (OS, database and Freeside)</td>
<td STYLE="background-color: #EEEEEE"><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
</tr>
<tr>
+ <td>Address verification / normalization (US)</td>
+ <td STYLE="background-color: #EEEEEE"><span class="yes">✔</span></td>
+ <td><span class="yes">✔</span></td>
+ <td><span class="yes">✔</span></td>
+ <td><span class="yes">✔</span></td>
+ <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td>
+ <td STYLE="background-color: #F0F0F0"><span class="yes">✔</span></td>
+ </tr>
+
+ <tr>
<td>Email support</td>
<td STYLE="background-color: #EEEEEE"><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
</tr>
<tr>
<td align="left" valign="top">
-
+
+ <p><b>Invoice printing and mailing</b> - <b class="h6">$1/invoice (B&W) or $1.20/invoice (color)</b> (more than 1000 invoices/month? <a href="mailto:sales@freeside.biz">contact us</a> for pricing)<br>
+ Professional invoice printing and mailing. One low per-invoice
+ price includes everything: printing with your logo, envelope,
+ US first-class postage, and a perforated coupon and return envelope
+ for payments.
+ </p>
<p><b>High Availability / Replication</b> - <b class="h6">$395/month</b><br>
This add-on support service supports High Availability
configurations. It includes support for streaming replication,
hot standby and failover, as well as 24/7 proactive failover
monitoring.
</p>
+<!-- atrocious support on reseller program
<p><b>SureTax telecom taxation</b> - <b class="h6">$495/month</b><br>
This add-on support service includes discount access to the SureTax
service, providing a feed of up-to-date taxation data integrated
into Freeside for tax calculation.
</p>
+-->
+ <p><b>LRN lookup for US voice providers</b> - <b class="h6">$0.0002/lookup</b> (more than 500,000 calls/month? <a href="mailto:sales@freeside.biz">contact us</a> for pricing)<br>
+ Access to the LNP (local number portability) database ensures
+ accurate rating when not charging a single flat per-minute rate for
+ all US calls. It also allows an actual determination of interstate
+ vs. intrastate revenue, potentially reducing taxes owen compared to
+ using the FCC safe harbor percentage.
</td>
</tr>
</table>
projects / www.git / blobdiff