</tr>
<tr>
- <td>Upgrades</td>
+ <td>Upgrades (OS, database and Freeside)</td>
<td STYLE="background-color: #EEEEEE"><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
<td><span class="yes">✔</span></td>
hot standby and failover, as well as 24/7 proactive failover
monitoring.
</p>
+<!-- atrocious support on reseller program
<p><b>SureTax telecom taxation</b> - <b class="h6">$495/month</b><br>
This add-on support service includes discount access to the SureTax
service, providing a feed of up-to-date taxation data integrated
into Freeside for tax calculation.
</p>
+-->
+ <p><b>LRN lookup for US voice providers</b> - <b class="h6">$0.0002/lookup</b> (more than 500,000 calls/month? <a href="mailto:sales@freeside.biz">contact us</a> for pricing)<br>
+ Access to the LNP (local number portability) database ensures
+ accurate rating when not charging a single flat per-minute rate for
+ all US calls. It also allows an actual determination of interstate
+ vs. intrastate revenue, potentially reducing taxes owen compared to
+ using the FCC safe harbor percentage.
</td>
</tr>
</table>