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   3 <title>ISP Billing, VoIP Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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  19            <h6>We're exhibiting!</h6>
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  30             <a href="http://www.asterisk-world.com/east" target="_blank"><img src="aw-logo.png" border=0 align="center" alt="Asterisk World / ITExpo" width=180></a>
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  34             <h6>&nbsp;ITExpo / Asterisk World</h6>
  35             <h4>Booth #531</h4>
  36             <h4>Feb 14-16, 2018</h4>
  37             <h4>Fort Lauderdale, FL</h4>
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  48             <a href="http://www.netsapiens.com/UGM" target="_blank"><img src="netsapiens.png" border=0 align="center" alt="NetSapiens"></a>
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  52             <h6>&nbsp;NetSapiens UGM</h6>
  53             <h4>Feb 27-Mar 1, 2018</h4>
  54             <h4>San Diego, CA</h4>
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  65             <a href="http://www.wispa.org/Events/WISPAmerica" target="_blank"><img src="wispamerica2018.png" width=180 border=0 align="center" alt="WISPAmerica"></a>
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  69             <h6>&nbsp;WISPAmerica</h6>
  70             <h4>Booth #512</h4>
  71             <h4>Mar 6-8, 2018</h4>
  72             <h4>Birmingham, AL</h4>
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  81           <td height="10">&nbsp;</td>
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  87           <td width="9" height="20">&nbsp;</td>
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  89             <h2>Freeside News...</h2></td>
  90           <td width="9" height="20">&nbsp;</td>
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  98                 <td width="115" align="right" valign="top"><b>Aug&nbsp;XX&nbsp;2017:</b></td>
  99                 <td width="*"><a href="/blog/2017/08/freeside-4-3-released/">4.3 released</a></td>
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 103                 <td width="115" align="right" valign="top"><b>Feb&nbsp;7&nbsp;2018:</b></td>
 104                 <td width="*">Exhibited at <a href="http://www.fispalive.com/">FISPA Live</a></td>
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 108                 <td width="115" align="right" valign="top"><b>Oct&nbsp;10&#8209;12&nbsp;2017:</b></td>
 109                 <td width="*">Exhibited at <a href="http://www.wispa.org/Events/WISPAPALOOZA">WISPAPalooza</a></td>
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 113                 <td width="115" align="right" valign="top"><b>Oct&nbsp;4-5&nbsp;2017:</b></td>
 114                 <td width="*">Exhibited at <a href="http://www.asterisk.org/community/astricon-user-conference">AstriCon</a></td>
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 118                 <td width="115" align="right" valign="top"><b>Aug&nbsp;8-10&nbsp;2017:</b></td>
 119                 <td width="*">Exhibited at <a href="http://www.cluecon.com/">ClueCon</a></td>
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 123                 <td width="115" align="right" valign="top"><b>May&nbsp;11&nbsp;2017:</b></td>
 124                 <td width="*"><a href="/blog/2017/05/freeside-3-92-released/">3.92 released</a></td>
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 128                 <td width="115" align="right" valign="top"><b>May&nbsp;2-4&nbsp;2017:</b></td>
 129                 <td width="*">Exhibited at <a href="http://www.bbcmag.com/2017s/">Broadband Communities</a></td>
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 133                 <td width="115" align="right" valign="top"><b>Mar&nbsp;19&nbsp;2017:</b></td>
 134                 <td width="*"><a href="/blog/2017/03/freeside-4-2-released/">4.2 released</a></td>
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 138                 <td width="115" align="right" valign="top"><b>Mar&nbsp;14&#8209;16&nbsp;2017:</b></td>
 139                 <td width="*">Exhibited at <a href="http://www.wispa.org/Events/WISPAmerica">WISPAmerica</a></td>
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 143                 <td width="115" align="right" valign="top"><b>Mar&nbsp;1-3&nbsp;2017:</b></td>
 144                 <td width="*">Exhibited at <a href="http://www.netsapiens.com/ugm17/">NetSapiens UGM</a></td>
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 161             <h4>Freeside offers business solutions:</h4>
 162             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 163               <br>
 164               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 165               <br>
 166               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 167               <br>
 168               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 169               <br>
 170               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 171               <br>
 172               <br>
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 183     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 184       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 185       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 186         software for their automation needs.<br>
 187         <br>
 188         For complete, easy deployment and maintenance, Freeside is available on
 189         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 190 <!--
 191         <br>
 192 <b>Freeside's 100% web-based</b> user interface requires no
 193         client installation of any kind. Comprehensive customer <b></b>self-care
 194         and reseller interfaces empower your customers and resellers, and reduce
 195         your staffing costs.<b></b><b></b></p>
 196 -->
 197
 198       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 199
 200       <h6>KEY&nbsp;FEATURES</h6>
 201
 202       <h4><b></b>BILLING</h4>
 203
 204       <ul class="indented">
 205         <li> Flexible pricing and rating plans including anniversary billing,
 206           pro-rating, usage based billing and more.  Plug-in system allows easy
 207           addition of new pricing plans. </li>
 208         <li> VoIP rating and billing, including DID inventory, rate plans, free
 209           minutes, caps, and 800# billing.</li>
 210         <li> Internal taxation system or integrate with tax rating services from SureTax, Avalara, or Compliance Solutions.
 211         <li> Real-time credit card and electronic check processing with all major
 212           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 213       </ul>
 214       <h4>TICKETING</h4>
 215       <ul class="indented">
 216         <li> Complete, integrated trouble ticketing system included, based on
 217           Request Tracker from Best Practical Solutions </li>
 218         <li> Auto-responds to customer email, assigns a ticket number and allows
 219           your staff to track requests collaboratively </li>
 220         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 221           customizable workflow, and more. </li>
 222       </ul>
 223       <h4>NETWORK MONITORING</h4>
 224       <ul class="indented">
 225         <li> Complete, integrated network monitoring system included, based on
 226           Torrus from K-Open GmbH</li>
 227         <li>SNMP discovery, collection and graphing</li>
 228         <li>95th percentile and volume billing</li>
 229       </ul>
 230
 231       <h4>CUSTOMER SERVICE</h4>
 232       <ul class="indented">
 233         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 234         <li>Customer self-care including invoice viewing, one-time and recurring
 235           payments, adding and removing services, and password changes. </li>
 236         <li>Simple API available to write your own self-service pages or applications.</li>
 237       </ul>
 238       <h4>RESELLERS</h4>
 239       <ul class="indented">
 240         <li>Unlimited resellers with branded invoices, individual pricing and
 241           payment gateways.</li>
 242         <li>Virtualized reseller access allows resellers access to only their
 243           own customers.</li>
 244         <li>Flexible, fine-grained access control<br>
 245         </li>
 246       </ul>
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 253 <!-- bring me back again soon
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 259             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 260           </td>
 261           <td BGCOLOR="#ffffff">
 262             <h5>Please support network neutrality</h5>
 263             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
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