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   3 <title>Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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  17                      <h6>We're exhibiting!</h4>
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  23                      <a href="http://www.cvent.com/events/wispapalooza-2012/event-summary-ce736389db2d4528ac9e70483f6a9abf.aspx" target="_blank"><img src="wispapalooza2012.jpg" border=0 align="center" alt="WISPAPALOOZA"></a>
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  26 <!--                 <h4>We're exhibiting!</h4> -->
  27                      <h5>&nbsp;WISPAPALOOZA</h5>
  28                      <h4>Booth #210</h4>
  29                      <h4>Oct 22-25, 2012</h4>
  30                      <h4>Las Vegas, Nevada</h4>
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  49           <td width="9" height="20">&nbsp;</td>
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  51             <h2>Freeside News...</h2></td>
  52           <td width="9" height="20">&nbsp;</td>
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  55           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  57 <!--
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  59                 <td width="115" align="right" valign="top"><b>Oct&nbsp;X&nbsp;2012:</b></td>
  60                 <td width="*"><a href="/blog/?p=XX">3.0 released</a></td>
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  64                 <td width="115" align="right" valign="top"><b>Oct&nbsp;3&#8209;5&nbsp;2012:</b></td>
  65                 <td width="*">Exhibited at <a href="http://itexpo.tmcnet.com/west12/">ITExpo West</a></td>
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  69                 <td width="115" align="right" valign="top"><b>Sep&nbsp;27&#8209;28&nbsp;2012:</b></td>
  70                 <td width="*">Exhibited at <a href="http://mum.mikrotik.com/2012/US/info">MUM (MikroTik User Meeting)</a></td>
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  74                 <td width="115" align="right" valign="top"><b>Jun&nbsp;3&nbsp;2012:</b></td>
  75                 <td width="*"><a href="/blog/?p=74">2.3.3 released</a></td>
  76               </tr>
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  78                 <td width="115" align="right" valign="top"><b>Mar&nbsp;28&#8209;30&nbsp;2012:</b></td>
  79                 <td width="*">Exhibited at <a href="http://www.wispa.org/ispamerica-2012">ISPAmerica</a></td>
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  82                 <td width="115" align="right" valign="top"><b>Mar&nbsp;15&nbsp;2012:</b></td>
  83                 <td width="*"><a href="/blog/?p=46">2.3.2 released</a></td>
  84               </tr>
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  86                 <td width="115" align="right" valign="top"><b>Feb&nbsp;1&#8209;3&nbsp;2012:</b></td>
  87                 <td width="*">Exhibited at Asterisk World / Internet Telephony Expo</td>
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  90                 <td width="115" align="right" valign="top"><b>Feb&nbsp;1&#8209;2&nbsp;2012:</b></td>
  91                 <td width="*">Exhibited at <a href="http://www.afmug.com/">Animal Farm</a></td>
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  94                 <td width="115" align="right" valign="top"><b>Jan&nbsp;20&nbsp;2012:</b></td>
  95                 <td width="*"><a href="/blog/?p=40">2.3.1 released</a></td>
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  98                 <td width="115" align="right" valign="top"><b>Oct&nbsp;24&nbsp;2011:</b></td>
  99                 <td width="*"><a href="/blog/?p=36">2.1.3 released</a></td>
 100               </tr>
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 102                 <td width="115" align="right" valign="top"><b>Oct&nbsp;10&#8209;12&nbsp;2011:</b></td>
 103                 <td width="*">Exhibited at <a href="http://www.wispa.org/?page_id=4766">WISPAPALOOZA</a></td>
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 119           <td width="384" bgcolor="#BEBDBD"><br>
 120             <h4>Freeside offers business solutions:</h4>
 121             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 122               <br>
 123               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 124               <br>
 125               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 126               <br>
 127               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 128               <br>
 129               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 130               <br>
 131               <br>
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 136       <br>
 137
 138 <!--      <img src="imgs/freedom.gif" alt=" "> -->
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 140     </td>
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 142     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 143       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 144       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 145         software for their automation needs.<br>
 146         <br>
 147         For complete, easy deployment and maintenance, Freeside is available on
 148         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 149 <!--
 150         <br>
 151 <b>Freeside's 100% web-based</b> user interface requires no
 152         client installation of any kind. Comprehensive customer <b></b>self-care
 153         and reseller interfaces empower your customers and resellers, and reduce
 154         your staffing costs.<b></b><b></b></p>
 155 -->
 156
 157       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 158
 159       <h6>KEY&nbsp;FEATURES</h6>
 160
 161       <h4><b></b>BILLING</h4>
 162
 163       <ul class="indented">
 164         <li> Flexible pricing and rating plans including anniversary billing,
 165           pro-rating, usage based billing and more.  Plug-in system allows easy
 166           addition of new pricing plans. </li>
 167         <li> VoIP rating and billing, including DID inventory, rate plans, free
 168           minutes, caps, and 800# billing.</li>
 169         <li> Real-time credit card and electronic check processing with all major
 170           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 171       </ul>
 172       <h4>TICKETING</h4>
 173       <ul class="indented">
 174         <li> Complete, integrated trouble ticketing system included, based on
 175           Request Tracker from Best Practical Solutions </li>
 176         <li> Auto-responds to customer email, assigns a ticket number and allows
 177           your staff to track requests collaboratively </li>
 178         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 179           customizable workflow, and more. </li>
 180       </ul>
 181       <h4>NETWORK MONITORING</h4>
 182       <ul class="indented">
 183         <li> Complete, integrated network monitoring system included, based on
 184           Torrus from K-Open GmbH</li>
 185         <li>SNMP discovery, collection and graphing</li>
 186         <li>95th percentile and volume billing</li>
 187       </ul>
 188
 189       <h4>CUSTOMER SERVICE</h4>
 190       <ul class="indented">
 191         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 192         <li>Customer self-care including invoice viewing, one-time and recurring
 193           payments, adding and removing services, and password changes. </li>
 194         <li>Simple API available to write your own self-service pages or applications.</li>
 195       </ul>
 196       <h4>RESELLERS</h4>
 197       <ul class="indented">
 198         <li>Unlimited resellers with branded invoices, individual pricing and
 199           payment gateways.</li>
 200         <li>Virtualized reseller access allows resellers access to only their
 201           own customers.</li>
 202         <li>Flexible, fine-grained access control<br>
 203         </li>
 204       </ul>
 205
 206     <br>
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 213             <img src="imgs/itexpo_best_of_show.jpg" border=0 align="left" alt="ITExpo Best of Show">
 214           </td>
 215           <td>
 216             <h4>Awarded</h4>
 217             <h6>Best of Show</h6>
 218             <h6>Open Source</h6>
 219             <h4>ITExpo East 2009</h4>
 220             <h4>ITExpo East 2010</h4>
 221           </td>
 222
 223           <td>
 224             <img src="imgs/itexpo_best_of_show_2010.jpg" border=0 align="left" alt="ITExpo Best of Show">
 225           </td>
 226         </tr>
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 233 </table>
 234
 235 <!-- bring me back again soon
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 240           <td BGCOLOR="#ffffff">
 241             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 242           </td>
 243           <td BGCOLOR="#ffffff">
 244             <h5>Please support network neutrality</h5>
 245             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
 246           </td>
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 251
 252 -->
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