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   3 <title>Billing, CRM, trouble ticketing and network monitoring - Freeside</title>
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  17                      <h6>We're exhibiting!</h4>
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  23                      <a href="http://mum.mikrotik.com/2012/US/info" target="_blank"><img src="mum.jpg" border=0 align="center" alt="MUM"></a>
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  26 <!--                 <h4>We're exhibiting!</h4> -->
  27                      <h5>&nbsp;MUM</h5>
  28                      <h4>MikroTik User Meeting</h4>
  29                      <h4>Sep 27-28, 2012</h4>
  30                      <h4>New Orleans, Louisiana</h4>
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  38                  <tr><td>&nbsp;</td></tr>
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  42                      <a href="http://itexpo.tmcnet.com/west12/" target="_blank"><img src="itexpo.jpg" border=0 align="center" alt="Internet Telephony Expo"></a>
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  45 <!--                 <h4>We're exhibiting!</h4> -->
  46                      <h6>&nbsp;Internet&nbsp;Telephony&nbsp;Expo</h6>
  47                      <h4>Booth #827</h4>
  48                      <h4>Oct 3-5, 2012</h4>
  49                      <h4>Austin, Texas</h4>
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  57                  <tr><td>&nbsp;</td></tr>
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  61                      <a href="http://www.cvent.com/events/wispapalooza-2012/event-summary-ce736389db2d4528ac9e70483f6a9abf.aspx" target="_blank"><img src="wispapalooza2012.jpg" border=0 align="center" alt="WISPAPALOOZA"></a>
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  64 <!--                 <h4>We're exhibiting!</h4> -->
  65                      <h5>&nbsp;WISPAPALOOZA</h5>
  66                      <h4>Booth #210</h4>
  67                      <h4>Oct 22-25, 2012</h4>
  68                      <h4>Las Vegas, Nevada</h4>
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  81           <td height="10">&nbsp;</td>
  82           <td height="10">&nbsp;</td>
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  87           <td width="9" height="20">&nbsp;</td>
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  89             <h2>Freeside News...</h2></td>
  90           <td width="9" height="20">&nbsp;</td>
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  93           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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  96                 <td width="115" align="right" valign="top"><b>Jun&nbsp;3&nbsp;2012:</b></td>
  97                 <td width="*"><a href="/blog/?p=74">2.3.3 released</a></td>
  98               </tr>
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 100                 <td width="115" align="right" valign="top"><b>Mar&nbsp;28&#8209;30&nbsp;2012:</b></td>
 101                 <td width="*">Exhibited at <a href="http://www.wispa.org/ispamerica-2012">ISPAmerica</a></td>
 102               </tr>
 103               <tr align="left" valign="top">
 104                 <td width="115" align="right" valign="top"><b>Mar&nbsp;15&nbsp;2012:</b></td>
 105                 <td width="*"><a href="/blog/?p=46">2.3.2 released</a></td>
 106               </tr>
 107               <tr align="left" valign="top">
 108                 <td width="115" align="right" valign="top"><b>Feb&nbsp;1&#8209;3&nbsp;2012:</b></td>
 109                 <td width="*">Exhibited at Asterisk World / Internet Telephony Expo</td>
 110               </tr>
 111               <tr align="left" valign="top">
 112                 <td width="115" align="right" valign="top"><b>Feb&nbsp;1&#8209;2&nbsp;2012:</b></td>
 113                 <td width="*">Exhibited at <a href="http://www.afmug.com/">Animal Farm</a></td>
 114               </tr>
 115               <tr align="left" valign="top">
 116                 <td width="115" align="right" valign="top"><b>Jan&nbsp;20&nbsp;2012:</b></td>
 117                 <td width="*"><a href="/blog/?p=40">2.3.1 released</a></td>
 118               </tr>
 119               <tr align="left" valign="top">
 120                 <td width="115" align="right" valign="top"><b>Oct&nbsp;24&nbsp;2011:</b></td>
 121                 <td width="*"><a href="/blog/?p=36">2.1.3 released</a></td>
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 124                 <td width="115" align="right" valign="top"><b>Oct&nbsp;10&#8209;12&nbsp;2011:</b></td>
 125                 <td width="*">Exhibited at <a href="http://www.wispa.org/?page_id=4766">WISPAPALOOZA</a></td>
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 128                 <td width="115" align="right" valign="top"><b>Jul&nbsp;25&nbsp;2011:</b></td>
 129                 <td width="*"><a href="/blog/?p=34">2.3.0 released</a></td>
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 131               <tr align="left" valign="top">
 132                 <td width="115" align="right" valign="top"><b>Mar&nbsp;23&#8209;25&nbsp;2011:</b></td>
 133                 <td width="*">Exhibited at <a href="http://fispawispaspring2011.eventbrite.com/">FISPA/WISPA</a></td>
 134               </tr>
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 137           <td width="9" height="*" bgcolor="#A5A3A3">&nbsp;</td>
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 141           <td width="*" height="18" bgcolor="#A5A3A3">&nbsp;</td>
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 149           <td width="384" bgcolor="#BEBDBD"><br>
 150             <h4>Freeside offers business solutions:</h4>
 151             <p><a href="products.html">Billing and ticketing server appliances</a>: A complete solution including hardware, software and support.  Starting at $3450 shipped!<br>
 152               <br>
 153               <a href="services.html#install">Implementation service</a>: Installation and configuration on your hardware, integration with your processing and provisioning systems, and complete support to get you up and running.<br>
 154               <br>
 155               <a href="services.html#support">Support</a>: Support contracts offer trouble-free upgrades, customizations for your specific business needs and the ongoing help you need to make the most effective use of the software and your time.<br>
 156               <br>
 157               <a href="services.html#customization">Customization</a>: Is Freeside missing a feature crucial to you?  We offer cost-effective customization and integration services.<br>
 158               <br>
 159               <a href="services.html#training">On-site training</a>: A one or three day curriculum tailored to your needs.
 160               <br>
 161               <br>
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 167
 168 <!--      <img src="imgs/freedom.gif" alt=" "> -->
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 172     <td width="*" align="left" valign="top" STYLE="padding:4px;border-left:1px solid black"><h6>OPEN SOURCE FOR YOUR BUSINESS</h6>
 173       <p>Freeside is the premier open-source billing, CRM, trouble ticketing, network monitoring and provisioning automation software for ISPs and WISPs, VoIP providers, CLECs, colocation and hosting providers and other online businesses.
 174       <p>Check out our online or downloadable <a href="demo.html">demo</a> and see for yourself why hundreds of companies have come to rely upon the Freeside
 175         software for their automation needs.<br>
 176         <br>
 177         For complete, easy deployment and maintenance, Freeside is available on
 178         a variety of <a href="products.html">server appliances</a>.  Or, for customers with existing hardware, <a href="services.html">implementation service</a> is also available.<br>
 179 <!--
 180         <br>
 181 <b>Freeside's 100% web-based</b> user interface requires no
 182         client installation of any kind. Comprehensive customer <b></b>self-care
 183         and reseller interfaces empower your customers and resellers, and reduce
 184         your staffing costs.<b></b><b></b></p>
 185 -->
 186
 187       <a href="demo.html"><img src="imgs/screen3.gif" alt="Demo" border="0" align="right" class="rightFloat"></a>
 188
 189       <h6>KEY&nbsp;FEATURES</h6>
 190
 191       <h4><b></b>BILLING</h4>
 192
 193       <ul class="indented">
 194         <li> Flexible pricing and rating plans including anniversary billing,
 195           pro-rating, usage based billing and more.  Plug-in system allows easy
 196           addition of new pricing plans. </li>
 197         <li> VoIP rating and billing, including DID inventory, rate plans, free
 198           minutes, caps, and 800# billing.</li>
 199         <li> Real-time credit card and electronic check processing with all major
 200           processing gateways.  Email, fax, printed and online invoicing.</div> </li>
 201       </ul>
 202       <h4>TICKETING</h4>
 203       <ul class="indented">
 204         <li> Complete, integrated trouble ticketing system included, based on
 205           Request Tracker from Best Practical Solutions </li>
 206         <li> Auto-responds to customer email, assigns a ticket number and allows
 207           your staff to track requests collaboratively </li>
 208         <li> Multiple queues, custom fields, templates, ticket associations, templates,
 209           customizable workflow, and more. </li>
 210       </ul>
 211       <h4>NETWORK MONITORING</h4>
 212       <ul class="indented">
 213         <li> Complete, integrated network monitoring system included, based on
 214           Torrus from K-Open GmbH</li>
 215         <li>SNMP discovery, collection and graphing</li>
 216         <li>95th percentile and volume billing</li>
 217       </ul>
 218
 219       <h4>CUSTOMER SERVICE</h4>
 220       <ul class="indented">
 221         <li>Online signup page with immediate credit card authorization and provisioning.</li>
 222         <li>Customer self-care including invoice viewing, one-time and recurring
 223           payments, adding and removing services, and password changes. </li>
 224         <li>Simple API available to write your own self-service pages or applications.</li>
 225       </ul>
 226       <h4>RESELLERS</h4>
 227       <ul class="indented">
 228         <li>Unlimited resellers with branded invoices, individual pricing and
 229           payment gateways.</li>
 230         <li>Virtualized reseller access allows resellers access to only their
 231           own customers.</li>
 232         <li>Flexible, fine-grained access control<br>
 233         </li>
 234       </ul>
 235
 236     <br>
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 243             <img src="imgs/itexpo_best_of_show.jpg" border=0 align="left" alt="ITExpo Best of Show">
 244           </td>
 245           <td>
 246             <h4>Awarded</h4>
 247             <h6>Best of Show</h6>
 248             <h6>Open Source</h6>
 249             <h4>ITExpo East 2009</h4>
 250             <h4>ITExpo East 2010</h4>
 251           </td>
 252
 253           <td>
 254             <img src="imgs/itexpo_best_of_show_2010.jpg" border=0 align="left" alt="ITExpo Best of Show">
 255           </td>
 256         </tr>
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 263 </table>
 264
 265 <!-- bring me back again soon
 266
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 268       <table STYLE="border:1px solid black" CELLSPACING=0>
 269         <tr>
 270           <td BGCOLOR="#ffffff">
 271             <a href="http://www.savetheinternet.com/" target="_blank"><img src="http://www.savetheinternet.com/sites/sti/files/sti-button.png" alt="SaveTheInternet.com" border=0 /></a>
 272           </td>
 273           <td BGCOLOR="#ffffff">
 274             <h5>Please support network neutrality</h5>
 275             A neutral internet is critically important for independent businesses to compete fairly with incumbent telco and cable giants.
 276           </td>
 277         </tr>
 278       </table>
 279
 280     </center>
 281
 282 -->
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